At a glance
- All-Inclusive Resort
- Beautiful Beach Location
- Water Sports
- 5 Restaurants/4 Bars
- Kids' Club
One of the reasons you should book with Virgin is for all of the extras you get!
What's included...
All meals, snacks and afternoon tea. All house-brand drinks (excludes bottled water). All activities and entertainment above unless otherwise stated. *Denotes local charge
Hotel information

A fantastic fun-filled resort for both families and couples, the Sunscape Puerto Aventuras provides everything you need for a memorable Mexican holiday, and then some!
As well as a great location, overlooking a beautiful stretch of private beach, the resort boasts multiple speciality themed restaurants and bars, and an endless range of day and evening activities. There's also a great kids' club to keep younger guests entertained with weekly camp-out adventures!
Where is it?
Overlooking a private beach in the resort community of Puerto Aventuras with its 9-hole golf course* and eclectic collection of shops, restaurants and clubs. 15 min south of Playa del Carmen. Transfer time from airport: 1 hour 15 min.
Eats and drinks
5 restaurants, including World Café (breakfast, lunch and dinner - international buffet style), Da Mario (dinner only, Italian à la carte), El Patio (dinner only - Mexican à la carte), Seaside Grill (lunch, dinner - steakhouse), Oceana (adults - only, seafood à la carte), Chief Burger (lunch - grill specialities). Manatees swim-up bar (adults only), Sugar Reef swim-up bar, Barracuda beach bar, Desires Music Lounge.
Entertainment
Regular daily and evening entertainment. Big-screen family films on the beach. Weekly manager's cocktail party. Spanish lessons.
Fun and games
2 swimming pools (including a separate adults-only pool), 30-person beachside heated Jacuzzi, spa, state-of-the-art fitness centre, water sports centre (PADI dive certified), windsurfing, Hobie Cats, kayaks, snorkelling, diving clinic. Pool basketball, ocean trampoline, ocean-climbing iceberg, beach volleyball, ping-pong, library and table games. Explorer's kids' club (3-12 years).
Handy stuff
Babysitting service*. Convenience shop. Dry cleaning/laundry service. Wireless Internet service*. Computers are available for guest use*.
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Room info
340 rooms on 3 and 6 floors in 2 buildings with no lifts. All with air-conditioning, cable TV, alarm clock, direct-dial telephone, tea/coffee maker, mini-bar, electronic safe, iron and board, and hairdryer. Superior Marina View Rooms with 1 king-size bed or 2 double beds, sleeping max 3 adults, or 2 adults and 2 children. Interconnecting rooms available on request. Non-smoking rooms available.
Room Upgrade
Deluxe Marina View Rooms - have private balcony or terrace. Superior Ocean View Rooms - as above with fantastic ocean views. Deluxe Ocean View Rooms - are larger and also have ocean views.
Minimum stay
7 nights over Christmas and New Year.