At a glance
- All-Inclusive Resort
- Exclusive Location
- Swimming Pool
- State-of-the-Art Spa
- 18-hole Golf Course
- Water Sports Galore
- FREE Excursions
All Inclusive.
All meals, snacks and drinks, including premium brands. 24 hour room service. Non-motorized water sports at Beach Club and all activities and entertainment detailed above unless otherwise stated.
Hotel information

This fabulous hotel overlooks the turquoise waters of the Mexican Caribbean and is steps away from a wide choice of shops, bars and nightlife. Beautifully appointed rooms come complete with double Jacuzzi and private balcony with breathtaking views.
Stunning views of the Caribbean Sea and Cozumel Island can also be enjoyed from the various exquisite bars and lounges dotted around the complex. For sheer indulgence, head to the hotel's state-of-the-art spa facility for a relaxing treatment. There's also an 18-hole golf course just a stroll away at the Playacar Spa & Golf Club. Perfect for couples, families can also take advantage of everything on offer, whilst the kids enjoy playing with new-found friends at the supervised kids' club.
Where is it?
In the exclusive Playacar Hotel Zone, overlooking the beach and steps from the shops, bars, restaurants and lively nightlife of Playa del Carmen. Transfer time from airport: 1 hour 45 min.
Eats and drinks
Café del Mar (breakfast, lunch and dinner - international/Mexican), Terrazza (dinner only - Italian à la carte), MoMoNoHaNa (dinner only - Asian), Cielo Bar and Lounge, Aqua Bar, Luna Lounge (serving Thai hors d'oeuvres 6.00pm-1.00am).
Entertainment
Regular programme of daily and evening entertainment.
Fun and games
Swimming pool with swim-up bar, children's pool, state-of-the-art spa at Golf Club, fitness centre at Golf Club, solarium, floodlit tennis court, 18-hole golf course at the Playacar Spa & Golf Club, beach volleyball, giant chess, table games. Non-motorised water sports operated from nearby beach club (transport available - reservations required), Scuba Diving demonstration. Kids' club (4-12 years).
Handy stuff
24-hour room service. Concierge services. Bell staff service. Gift shop*. Beauty Salon*. Spa Boutique*. Doctor on call 24 hours*. Avis Car Rental*. Dry-cleaning/laundry service*. ATM machine. Wireless Internet access. Ice machines. Daily bus service (on a first come, first served basis) to Plaza Kukulkan situated in the heart of Cancun's tourist area. Guest may use the facilities at other Palace resorts, except for Le Blanc Spa Resort.
Wheelchair access
Rooms for the less mobile available on request.
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Room info
208 rooms in 1 building with no lifts. Superior Deluxe Rooms with balcony/terrace, individually controlled air-conditioning, flat screen satellite TV, telephone, clock radio, tea/coffee maker, mini-bar, spirits optic, safe, iron and board, double Jacuzzi, bathrobe and slippers, turndown service and hairdryer. Rooms with 1 king-size bed or 2 double beds, sleeping max 4 persons. Non-smoking rooms on request.
Room Upgrade
Superior Deluxe Room with Golf Package - your Superior Deluxe Room comes with 1 round of golf per day, return transfer to the golf course, electric cart, snacks and beverages.
Minimum stay
3 nights.
Additional information
*Denotes local charge