Park Central

I stayed at this hotel for seven nights, starting on Labor Day weekend. First the positive: The room was excellent: clean, streetfrontwindows, nice view of the ocean, flatscreen, swimming poll, sundeck and the bed was comfortable. The beach, stores and restaurants are all nearby the hotel. Great location! The only negative thing is the staff. I really had the feeling that if you spoke Spanish (I didn't) they would be far more friendly and helpful. This is by the way something not typical for just this hotel, but for a lot of hotels in South Beach! They don't even try not to look too arrogant... According to the hoteldirectory in the room the concierge is the man to see if you had any questions about the hotel facilities, sightseeing, restaurants etc. Well, I asked him one morning if I could get a newspaper. Even the cheap Howard Johnson Deezerland hotel in North Beach offered a complimentary local newspaper, so why not this expensive hotel? The only response I got was: "No paper in room? No at bar? No? No newspaper!" Very helpful....The other day I asked him if I could borrow an umbrella, since it was pouring outside and I wanted to go to Lincoln Road. That wasn't possible "we can't buy 125 umbrellas" . How about 10 for guests who ask for an umbrella? Yes, the concierge is the man to see if you need anything, just don't ask him anything. The only staff member who was really friendly was the bartender. The unfriendly staff is the only reason I won't stay in this hotel for my next visit to Miami in November. Close

The previous Trip Advisor reviews left us in no doubt that we were in for a treat booking this hotel, and we weren't disappointed. We arrived by taxi, and were assisted immediately by the hotel staff, checked-in and shown to our room all within 5 minutes. Because our room was on the second floor we couldn't really see the ocean due to the trees in the park across the road. Higher floors should get a better view, but ours were still nice. The room felt spacious with one bed which was huge. The air-con unit was as noisy as those in cheap motels, so I switched it off overnight - no problem. The noise insulation has clearly been overlooked during the renovation of the rooms (which are lovely), but our neighbors weren't partying all night so no problem. I guess it would be a different review if we hadn't got any sleep. The bathroom is small but authentic. If you want a large 'standard' bathroom, stay in a large 'standard' hotel! We only discovered the 'sun-deck' on the 6th floor on our last day. Fabulous views and we had it to ourselves. We stayed three nights and could barely 'do' SoBe during this time. Eating out is generally expensive, but the free wireless internet makes it easy to check reviews on Trip Advisor. We ate in the hotel the first night, which certainly demonstrated how pretentious local eateries can be. We'd have been better off at any of the other restaurants on the same block. We intend to return to this location and would consider this hotel. We got a good rate through hotels.com. Close

We don't have any complaints really about his hotel. It was in a great location right across from the beach, they provided beach chairs and towels.. chairs at the beach are $10 each if you had to pay. Room were clean, some parts out dated, especially the bathroom, but that didn't effect our stay. My only complaint in the air conditioning, it's loud and hard to find a good sleeping temperature, either to cold or not cold enough. Good restaurants right at your door step.. Go to "Grazie" if you'd like to have the best italian you've ever eaten. Close

Nice hotel and location. Good room and very comfy bed. Three stars because the valet was the worst. Never had our car when we called down and took almost an hour every time. Close

Good location right opposite South Beach. Not very friendly staff, hotel is pretentious - sells itself by the art deco which is nice but it is very shabby in parts. Beach looked impressive in pictures but very small, run down and very public - situated by the side of the hotel close to the main sidewalk. Parking not easy - relied on valet parking. Restaurant on ground floor looks impressive but lacked atmosphere and very expensive. Close