Destination information
A world-class custom built tourist resort set on an island in the east of Mexico, surrounded by the crystal clear turquoise waters of the Caribbean sea. Cancun is divided into two areas, the hotel zone, set on 14 miles of immaculate powdery white sand shaped like a ‘7’ which is connected to the mainland by two bridges in the North and South and the mainland city which is packed with every modern entertainment imaginable.
Children are well catered for with water parks, exotic animal encounters and the safe warm waters on the protected side of the island, facing Isla Mujeres.
There’s plenty of fun for grown ups too with an outrageous nightlife scene, incredible watersports, top-notch golf and you can even enjoy the lavish facilities of one of Mexico’s largest shopping malls right on your doorstep with hundreds of stores to explore featuring the best American brands as well as local favourites too.
If you’re looking for culture and adventure, all the magic of the Mayan Riviera with its ancient ruins, lush jungle and underground ‘cenote’ caves are just an hour’s drive away.
Eats & drinks
Cancun boasts every kind of dining experience under the sun from five star gourmet delights to informal beach bars and pizza joints. Most hotels should have purified water but if in doubt, ask for ‘...agua purificada por favor!’. You can find a more authentic (and inexpensive!) Mexican meal if you head downtown to Avenida Tulum or Calle Yaxchilan. Try the delicious spicy seafood whilst being serenaded by a Mariachi band!
Getting around
The bus system runs along the main Boulevard Kukulcan, through the hotel zone. As with all Mexican bus trips, you may encounter locals leaping aboard to entertain you with a song, so have a few pesos ready. Taxis can be pricey in the hotel zone so always agree a price before you get in.
Additional info
Time zone offset: GMT -6 Hours
Language: Spanish
Currency: Mexican Peso
Different destinations have different magic touches so make sure to check them out to see what makes your holiday with us so special.
Getting there
Fly non-stop from London Gatwick on Virgin Atlantic's award-winning service to Cancun. Flight time: 10 hours 40 mins.
Handy stuff
Very Important Information.
Mexico Entry Requirement - travelling with children.
It's been brought to our attention that the Mexican Migration Act stipulates that to enter and exit the country children under 18 years of age must be accompanied by either of the parents or those with parental responsibility/guardianship over them.
There's no requirement for authorisation from the absent parent, for example in the case of single parents or those divorced/separated unless you appear not to be the child's parent - e.g. if you have a different surname to your child.
You'll be asked to provide notarized written authorisation signed by the parent who is not travelling with the child or by both parents where neither is travelling with the child.
If you're not able to provide this you'll need to be able to show evidence of your relationship to the child and/or the reason why they are travelling with you e.g. a birth or adoption certificate, divorce or marriage certificates or Parental Responsibility Order. This will minimise the risk of problems when entering or leaving Mexico.
Children under 18 years old travelling alone or accompanied by an adult who is not the parent or a legal guardian must present to the immigration officer in Mexico a valid passport and notarized written authorisation from the parent(s) granting their permission for the child to enter/exit the country. This must also be translated into Spanish.
Take a look at the site here for further information Travel Advice