Playacar PalacePlayacar Palace

5.0 V rating
All Inclusive

At a glanceAt a glance

  • All inclusive resort
  • Exclusive location
  • State-of-the-art spa
  • 18-hole golf course

Special offers available at Playacar Palace!Special offers available at Playacar Palace!

One of the reasons you should book with Virgin Holidays is all of the extras you get. See the Special offers tab to find out what great deals are available at Playacar Palace.

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This fabulous hotel overlooks the turquoise waters of the Mexican Caribbean and is steps away from a wide choice of shops, bars and nightlife. Beautifully appointed rooms come complete with double Jacuzzi and private balcony with breathtaking views. Stunning views of the Caribbean Sea and Cozumel Island can also be enjoyed from the various exquisite bars and lounges dotted around the complex. For sheer indulgence, head to the hotel's state-of-the-art spa facility for a relaxing treatment. There's also an 18-hole golf course just a stroll away at the Playacar Spa & Golf Club. Perfect for couples, families can also take advantage of everything on offer, whilst the kids enjoy playing with new-found friends at the supervised kids' club.

Where is it?Where is it?

In the exclusive Playacar Hotel Zone, overlooking the beach and steps from the shops, bars, restaurants and lively nightlife of Playa del Carmen. Transfer time from Cancun airport: 1 hour.

Eats and drinksEats and drinks

Café del Mar (breakfast, lunch and dinner — International/Mexican), Terrazza (dinner only — Italian à la carte), MoMoNoHaNa (dinner only — Asian), Cielo Bar and Lounge, Aqua Bar, Luna Lounge (serving Thai hors d'oeuvres 6.00pm-11.00pm).

EntertainmentEntertainment

Regular programme of daily and evening entertainment.

Fun and gamesFun and games

Swimming pool with swim-up bar, children's pool, state-of-the-art spa* and fitness centre at the Golf Club*, tennis court, 18-hole golf course* at the Playacar Spa & Golf Club*, beach volleyball, giant chess, table games. Scuba diving demonstration. Kids' club (4-12 years).

Handy stuffHandy stuff

24-hour room service, concierge services, bell staff service, gift shop*, beauty salon*, spa boutique*, doctor on call 24-hours*, Avis Car Rental*, dry-cleaning/laundry service*, cash machine, WiFi Internet access*, ice machines. Guests may use the facilities at other Palace resorts, except for Le Blanc Spa Resort.

Room infoRoom info

208 rooms in 1 building with lifts. Deluxe Rooms have a resort view, balcony/terrace, individually controlled air-conditioning, flatscreen satellite TV, WiFi access*, telephone, clock radio, coffee maker, mini-bar, spirits optic, safe, iron and board, double Jacuzzi, bathrobe and slippers, turn-down service and hairdryer. Deluxe Rooms with 1 king-size bed or 2 double beds, sleeping max 4 persons. Non-smoking rooms on request.

Room UpgradeRoom Upgrade

Superior Deluxe Rooms — as Deluxe Rooms but with partial ocean view, most rooms have a balcony.

Superior Deluxe Oceanview Rooms — as Superior Deluxe Rooms but with ocean views.

Concierge Room — with ocean view and best location, pillow menu, exclusive concierge (phone service), private check in/out, nightly petit fours and turn down service, DVD/CD player, iPod dock, upgraded liquor brands in room dispenser, L'Occitane bath amenities, two 25-min massages, private beach lounge chair area with waiter service, beach bag (1 per room per stay), 24-hour room service from Terraza and Momonohana Restaurants, sleeps 2 adults.

Minimum stayMinimum stay

3 nights.

Additional informationAdditional information

*Denotes local charge.

Child ages are up to and including 16 years. 

All InclusiveAll Inclusive

All meals, snacks and drinks, including premium brands. 24-hour room service. All activities and entertainment detailed above unless otherwise stated.

Virgin HolidaysVirgin Holidays

Magic TouchesMagic Touches

Different destinations have different magic touches so make sure to check out the "Magic Touches" to see what makes your holiday with us so special.

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TripAdvisor Traveller RatingTripAdvisor Traveller Rating

4.5

 (Average rating from 820 customers)

Hotel facilitiesHotel facilities

  • Honeymoon Extras
  • Weddings
  • Golf
  • Tennis
  • Swimming Pool
  • Fitness Centre
  • Beach Holiday
  • All-Inclusive

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