Royal Hideaway PlayacarRoyal Hideaway Playacar

5.0 V rating
Platinum Hotel
All Inclusive

At a glanceAt a glance

  • Member of Leading Hotels of the World
  • Adults Only
  • Luxurious Health Centre and Spa
  • A La Carte Dining
Platinum Hotel

Perfect for celebrating a special occasion or treating yourself to a touch of luxury, Platinum Collection holidays are the best in our programme.

If you are celebrating a special occasion or simply treating yourself to a touch of luxury then a Platinum Collection hotel is perfect for you!

This Platinum hotel includes:

Virgin Exclusive Offer: Receive $50 Resort Credit, guaranteed late check out and complimentary room upgrade to a Luxury Royal Relaxation Room (subject to availability) for travel 06 Jan '12-30 Apr '13.

Frequent Virgin Club Member: Receive a complimentary room upgrade from Luxury Room to a Luxury Royal Relaxation Room, for arrivals between 06 Jan '12-31 Jan '13 (subject to availability on certain dates).

Honeymooners: Bottle of Champagne, breakfast in bed once per stay, personalised check in, special turn down service and a room upgrade (subject to availability on arrival).

Free Wedding: Conditions apply.

Special offers available at Royal Hideaway Playacar!Special offers available at Royal Hideaway Playacar!

One of the reasons you should book with Virgin Holidays is all of the extras you get. See the Special offers tab to find out what great deals are available at Royal Hideaway Playacar.

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V ROOM

Exclusive  lounge at Gatwick and Manchester to Virgin Holidays customersExclusive lounge at Gatwick and Manchester to Virgin Holidays customers

The wait is over. Say goodbye to hanging around crowded, dull departure lounges and instead start your holiday in style. v-room is a totally new concept from Virgin Holidays. A dedicated lounge for all our customers at Gatwick and Manchester Airport.

Next steps:Next steps:

Virgin Holidays ViewVirgin Holidays View

Surrounded by 13 acres of lush green foliage, winding rivers, waterfalls and fountains, the Royal Hideaway Playacar is just that — a luxurious hideaway on the beautiful Yucatan Peninsula. Perfect for those wanting plenty of amenities but with an intimate atmosphere, rooms are spacious and very comfortable with white stone floors and large balconies on which to sit and admire your surrounds. Restaurants include Palazzo, for Italian delights; Las Ventanas, a fine dining restaurant; Azia, serving Japanese/Thai cuisine; Spices, for Mexican, and The Grill, with steak and seafood dishes. There's also 11 dedicated concierge desks positioned throughout the property. The beach is quite literally on your doorstep or you can choose between 3 swimming pools and 3 relaxation pools. There's also a fantastic fitness centre, a world-class spa*, and land and water sports in abundance!

Where is it?Where is it?

Overlooking a beautiful stretch of beach and just 5 min from lively Playa del Carmen with its shops, bars and restaurants. Transfer time from Cancun airport: 1 hour.

Eats and drinksEats and drinks

6 restaurants and 3 lounges, including Las Ventanas (fine cuisine), Palazzo (Italian), Spices (Mexican), Azia (Thai), The Grill and the Club Royale dinner show. All restaurants require reservations for dinner.

EntertainmentEntertainment

Daily and nightly programme of entertainment, shows and activities.

Fun and gamesFun and games

3 swimming pools, 3 relaxation pools, beach club. Fitness centre, spa*, Jacuzzi. Non-motorised water sports including kayaking, snorkelling, sailing, windsurfing and boogie boards. Introductory scuba-diving clinic in the pool. Floodlit tennis courts, bicycles, table tennis and darts. Shopping arcade, beauty salon*.

Handy stuffHandy stuff

24-hour room service. Complimentary wireless Internet service throughout the resort. Laundry/dry-cleaning service*.

Wheelchair accessWheelchair access

Wheelchair accessible Luxury Rooms with either 2 double or 1 king-size bed and roll-in shower.

Room infoRoom info

200 rooms and suites situated within 2- and 3-storey villa-style accommodations scattered throughout the resort. All with balcony/terrace, air-conditioning, ceiling fans, satellite TV, DVD player, alarm/clock radio, telephone, tea/coffee maker, mini-bar, safe, iron and board, and hairdryer. Luxury Rooms with 1 king-size bed or 2 twin beds, sleeping max 3 adults.

Room UpgradeRoom Upgrade

Luxury Royal Relaxation — with spa gift, Royal Spa experience, massage, facial, pedicure and manicure and Royal night turn-down.

Luxury Royal Luxurious — A bottle of Moet Champagne, terry towel bathrobe embroidered with the RH insignia, a specially prepared lobster dinner, Bulgari amenities.

Luxury Royal Romance — Chocolate strawberry tuxedos, bottle of Moet Champagne, Bulgari amenities, terry towel bathrobe embroidered with the RH insignia and a royal dinner on the beach.

Luxury Royal Memories — A collector’s Edition Royal Hideaway book, Bulgari amenities, terry towel bathrobe embroidered with the RH insignia, a royal dinner on the beach, a photograph in a classical Mexican frame. A Mayan cultural Tour (choice between Chichen Itza or Tulum/Xel-Ha).

Additional informationAdditional information

*Denotes local charge.

DRESS CODE: In the evening, collared shirts and long trousers for gentlemen, no jeans. Closed shoes required.

Please Note: Children under 13 years are not permitted.

All InclusiveAll Inclusive

All meals, all local beers and premium spirits, house wine by the glass and all activities unless otherwise stated. Also included welcome Champagne and cool towels.

Virgin HolidaysVirgin Holidays

Magic TouchesMagic Touches

Different destinations have different magic touches so make sure to check out the "Magic Touches" to see what makes your holiday with us so special.

View Magic Touches

TripAdvisor Traveller RatingTripAdvisor Traveller Rating

4.5

 (Average rating from 1107 customers)

Hotel facilitiesHotel facilities

  • Honeymoon Extras
  • Weddings
  • Tennis
  • Scuba Diving
  • Bar
  • Swimming Pool
  • Fitness Centre
  • Windsurfing
  • Sailing
  • Beach Holiday
  • All-Inclusive
  • Has Internet Access
  • Wheelchair Access
  • Whirlpool

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