Concierge Service
Upgrade to Sandals Suite Concierge service and be spoiled with priority check-in,
preferred luggage handling, full in-room bars, as well as the services of a
dedicated Concierge staff to help plan your holiday, invite you to exclusive
events and be at your beck and call to make your stay exceed all of your expectations.
From restaurant reservations and spa treatments, to tours and excursions, your
Concierge desk works with you to plan your stay and be your one point of call
for answering all your queries and assisting in making your holiday dreams a
reality. And why not take advantage of the availability of plush cloth robes
and 24-hour room service at selected Sandals resorts so you can enjoy true pampering
at its fullest.
Butler Service
Guests staying in the highest level of suites at selected Sandals resorts will
be treated to the ultimate in personalised attention. Trained by the Guild of
Professional English Butlers, the Sandals and Beaches butlers take pride in
knowing guests' preferences prior to their arrival at the resort. They will
attend to guests' every need including private in-suite check-in, unpacking
and packing of clothing, providing specialised services such as preparing a
bath scented with rose petals or even arranging in-suite gourmet dining on their
private terrace. Upgraded suites with butler service are marked on the individual
resort pages.
What can your butler do for you?
When You Arrive The Butler Will...
- Ensure accommodation is ready
- Greet you upon arrival
- Process your registration in your room
- Offer to unpack luggage
- Offer welcome beverage
- Offer complimentary pressing*
- Take note of any requirements guest may have on arrival
During Your Stay, The Butler Will...
- Take room service orders for breakfast, lunch and dinner
- Handle your laundry, dry cleaning or pressing requests
- Liaise with housekeeping over servicing of suite
- Offer to draw a scented bubble bath
- Tidy your wardrobe
- Ensure that your suite is maintained in perfect condition
- Check and restock suite bar
- Save the best sun lounger spot for you at the pool or on the beach
At Departure Time, The Butler Will...
- Offer to pack for you
- Present your account in advance of check out
- Arrange transport requirements
- Coordinate luggage pick up
- Escort you to the lobby
- Check your suite for any items you might have forgotten
Butler Suite Guest Preferences
Your Sandals experience begins before you leave home, with online Butler preferences'
Sandals are now pleased to offer online Butler Suite Guest Preferences to help
their highly trained personal butlers tailor make your holiday. Now you can
tell them exactly what you would like before your arrival to help the Sandals
Butlers exceed your every expectation and give you the holiday of a lifetime!
After making a Butler category booking at a Sandals or Beaches resort, visit
www.Sandals.co.uk, choose the 'Personalise Butler Service' link and register
your booking. Once registered, you can return to the site and logon to your
own personal page.
Here you will find a short series of options that will guide your butler in
preparing your suite to perfection! From personal likes and dislikes, dietary
requirements, allergies or other healthcare preferences, Sandals will take special
care to meet your needs. Also if you are celebrating a special occasion whilst
on holiday, your butler will help to arrange an extra special evening for you!
All just part of the exclusive Sandals & Beaches Butler service experience.
Sumptuous Suites at Sandals & Beaches
Imagine swimming right up to your rooms private entrance from sugar duster
sands or relaxing in the cool waters of your very own private plunge pool while
your personal butler serves you cocktails and runs you a rose petal bath. At
Sandals you can retreat after a day in the tropical sunshine to a cliff-top
sanctuary overlooking the aquamarine sea or experience the height of luxury
with a two-story loft suite set within a coconut grove. These are only a few
of the unique ways to make your most romantic dreams a reality with our world
renowned extravagant collection of suites.
Simply the worlds most inspired and sumptuous suites, only from Sandals., Here
are some of our favourites…
Beachside Garden Rondoval at Sandals Grande St Lucian and Sandals Grande Antigua
Romantic and secluded plunge pool Rondoval suites promise you the ultimate
lover's retreat. Stunning suites, circular in shape, with Asian-inspired decor,
mosaic tiling, marble fl oors, and private plunge pools and Jacuzzis with a
hammock area. These are set in lush gardens or on the waters edge, and each
a secluded and very private villa.
Swim Up River Suites at Sandals Negril and Sandals Royal Caribbean
Magnificient one-bedroom suites with private river entrance that offer zero-entry
access to a lazy river from your own patio. Offering the pinnacle of luxury
in Jamaica, these expansive suites also have breathtaking views and come with
personal butler service.
Million Dollar Suites at Sandals Regency St Lucia
Offering expansive 180 degree views, these suites are the most sumptuous in
all of St Lucia. Cantilevered above the resort’s highest point, ensures an unhindered,
full 180-degree view of the ocean. An outdoor sundeck, that is accessible by
either the living room or bedroom, captures sea breezes and features a private
infinity pool and broad sun deck with waterfall and Jacuzzi. These suites are
accessible by golf cart only, and each comes with private butler.
Prime Minister’s Suite at the Bay Roc Villas, Sandals Montego Bay
The two Prime Minister’s Suites are unique and distinct in design. One has
a sprawling sun deck, perfect for intimate dinners, and the other a lush, private
patio overlooking the ocean. Both suites are on the second fl oor of a lavish
cottage and have large living rooms, four-poster beds, marble walk-in showers,
Jacuzzi tubs and plasma televisions.
Romeo and Juliet Plantation Suites at Sandals Negril
Reminiscent of a Plantation House, complete with West Indian-themed furnishings,
such as solid mahogany carved furniture, and cool marble, to create a mix of
traditional and modern elegance. Five of the eight suites will include a private
plunge pool, outdoor shower and lush garden, while the remaining three suites
will feature romantic, private balconies. These stunning Plantation Suites will
include every modern luxury and convenience, plus a Jacuzzi tub tucked in a
secluded alcove as well as two, flat screen televisions.