CostsCosts - Conditions


Unused ServicesUnused Services

Please note that we do NOT refund unused services. Any voluntary changes made by you while on holiday will incur additional charges.

Pricing ConditionsPricing Conditions

Prices are per person based on a minimum of 2 adults (unless where stated) sharing a room. Prices include car hire or transfers (see individual hotel price panel).

InfantsInfants

(0-1 years) pay a flat price of £99. Please note that they share a flight seat with parent/guardian. You may request a SkyCot at the time of booking (for those under 12mths) - limited availability. Should your infant celebrate their 2nd birthday whilst on holiday, a combined infant and child price will apply. Infants are not provided with any meals on the aircraft or in hotels. A small charge may apply locally for a cot.

Child PricesChild Prices

Applicable for 2-11 years (unless otherwise highlighted) when sharing a room with a minimum of 2 adults. Child Prices are for length of stay unless otherwise stated. Child extra night prices are per child per night.

Teen PricesTeen Prices

Applicable in selected destinations (12-18 years) when sharing a room with a minimum of 2 adults. Teen prices are for length of stay unless otherwise stated (any additional charges are listed within hotel price text).

3rd/4th Adult Sharing3rd/4th Adult Sharing

These discounts (where quoted) are quoted either per adult per night or shown as fixed discounts for the duration of stay. Valid for 3rd and 4th adults only when sharing a room with 2 adults.

Extra Night PricesExtra Night Prices

Allow you the flexibility to create your own holiday. Prices are quoted per person per night and DO NOT include transfers. The extra night prices are not valid for accommodation-only bookings.

Single SupplementsSingle Supplements

Prices are quoted per person per night. Single supplements shown for tours are per person per tour. In the case of tailor-made holidays, the extra night prices are based on 2 adults sharing a room and should therefore be doubled if the room is occupied by only 1 person.

Meal/Gala SupplementsMeal/Gala Supplements

Where stated, are per person per night.

Convention SupplementsConvention Supplements

As Dubai is a popular convention destination, supplements may apply to prices shown. Hotels hosting events may supplement their rates during these periods. You will be advised of any supplements at the time of booking.

Peak Season Supplements/Room UpgradesPeak Season Supplements/Room Upgrades

Where stated, are per room per night. Child and teen peak season supplements, where stated, are per person per night.

Flydrive PricesFlydrive Prices

Prices are per person, based on 2 people sharing and include a weeks' car hire. A single supplement applies.

CruisesCruises

Cruise programmes are quoted per person based on 2 adults sharing a cabin.

Twin/Multi CentresTwin/Multi Centres

Prices quoted are per person based on 2 adults sharing a room (any additional conditions/charges are listed within individual price panels).

Free NightsFree Nights

Have not been costed into the holiday price. If you book a holiday which offers free nights, then these will be deducted from the holiday price at time of booking. Some free night offers are subject to compulsory meal charges during these nights (see the Virgin bonus box for that hotel). To qualify for a free night offer your stay must be taken and completed within the dates stated. Please note that free nights will be calculated using either the 5-, 6- or 7-night duration package prices shown in the price panels.

Price Match GuaranteePrice Match Guarantee

At Virgin Holidays we're dedicated to providing the best value-for-money holidays. We constantly monitor our prices and those of other tour operators to ensure that our prices are the best available. If, within 14 days of booking your holiday with us, you can supply a copy of a brochure, or a written quote from any other ABTA Tour Operator holding an ATOL licence, offering an identical holiday which is available for the same dates at a lower price than you have paid us, we will either match the lower price, or offer you a full refund of all monies paid and cancel your reservation, subject to the following conditions:

  • The holiday must be for the same number of people, to the same destination, accommodation, room type and board basis.
  • It must be for the same departure date and duration, and feature the same flights and airline as those offered by us. If car hire is included in the package, the car size must be the same.
This guarantee applies to brochure packages only. It excludes special offers, FREE child places, flydrives, late availability offers (within 12 weeks of departure), specific Travel Agent offers, group booking discounts, FREE add-ons, insurance premiums and credit card surcharges.

If you are able to find exactly the same holiday at a lower price, please supply proof of the other holiday and its availability within 14 days of confirming your holiday with us.

For a price match, please write to us at Virgin Holidays, The Galleria, Station Road, Crawley, West Sussex, RH10 1WW. Please quote your booking reference in all correspondence.

Bonus BoxesBonus Boxes

Where dates are mentioned, offer applies to stays taken and completed between the dates stated. Please note that proof of marriage is usually required in order to benefit from the Honeymoon bonus offers available in resort.

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We require the ages of any children in your party to provide you with an accurate price. Each hotel defines child ages differently and teen prices may be available in some destinations.

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