Chelsea Hotel

Toronto, Canada

Virgin rating

The hotel

Full of fun, good food and spaces to chill out, the Chelsea Hotel has something for everyone. There’s pools for the kids and big kids alike — whizz down the water slide, or take a break and head to the adults-only health club for some R&R. Feeling hungry? Enjoy some good food and drink in one of the restaurants. And when you’re ready to see some sights, head out the front door and find the city at your feet.

Amenities

  • Great For A Base
  • Kids Club
  • Teen Club
  • Wheelchair access
  • Families
  • Bar
  • Fitness Centre/Gym
  • Hot tub
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service

Where is it

In the heart of Downtown Toronto, a 6-minute walk from the Eaton Centre and minutes away from top attractions. Transfer time from Toronto International Airport: 30 minutes.

Hotel information

1,590 rooms on 27 floors in 1 building with 12 lifts. All with air-conditioning, cable TV, kettle, iron and board, and hairdryer. Chelsea Rooms are 275 sq ft and have 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Rooms are 325 sq ft, most with private balcony, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Club Rooms are 325 sq ft and include access to the exclusive E|CLUB Lounge, with 1 king-size bed, sleeping maximum 2 adults. 

Studios with Kitchenette are 325 sq ft and have a full-sized fridge, stove and microwave, with 1 king-size bed and a sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.

E|CLUB Lounge inclusions:

  • Daily deluxe continental breakfast
  • Evening hors d'oeuvres
  • Hot drinks
  • Bottled water
  • Fresh fruit
  • Alcoholic drinks*
  • Soft drinks*
  • Newspapers and magazines
  • Complimentary WiFi

Market Garden (market-style selection, open for breakfast, lunch and dinner). T| Bar (International cuisine, open for breakfast, lunch and dinner). Chelsea Patio (outdoor drinks lounge). Espress|o (coffee shop). Health Club* (adults only) with fitness centre, indoor heated swimming pool, sauna, whirlpool and seasonal outdoor sundeck. Family zone* with swimming pool and 130ft water slide. Kid Centre* with activities. Club 33 Teen Lounge* with games tables, computers and a selection of video games. Dry cleaning/laundry service*. Room service*. Complimentary WiFi. Self-parking CA$29 plus tax per day, and valet parking CA$44 plus tax per day (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1938)
  • Very good (3050)
  • Average (2399)
  • Poor (1113)
  • Terrible (788)
Image of the Tripadvisor rating First timers

Mar 25, 2024 jessicachristmas3 Membertou, Canada

It was my first time staying in TO with my son and it went so smoothly. We were both happy with the accommodations and we were comfy and staff were amazing And extremely helpful. Everything was close by
Image of the Tripadvisor rating Front desk issues with parking

Mar 23, 2024 tgee2024 Toronto, Canada

We were with a group - 5 rooms in total, same floor and all together. Some rooms had bath robes, some did not. Some rooms had espresso pods, some did not. Called for extra blankets in a few of the rooms - only one room received a blanket. They have parking (for a fee) but tell you a lie of the height restriction (told 5'5" but large SUV's were… Read more
We were with a group - 5 rooms in total, same floor and all together. Some rooms had bath robes, some did not. Some rooms had espresso pods, some did not. Called for extra blankets in a few of the rooms - only one room received a blanket. They have parking (for a fee) but tell you a lie of the height restriction (told 5'5" but large SUV's were going in) - and tell you to go to public parking - but also tell you rules on the public parking which are not true, so we ended up with a $60.00 parking ticket - then at the end they tell it is a different company and they don't get involved in their rules or discussions of grievances. Read less
Image of the Tripadvisor rating Great hotel

Mar 23, 2024 teo7x93ry9

Relaxing stay. Loved the adult only pool, whirlpool and sauna. Great views of CN tower. Close to restaurants and shopping. Room was spacious. Bed very comfortable. Check in and out process easy. Staff friendly.
Image of the Tripadvisor rating March 2024 Stay

Mar 23, 2024 hqtfj3peym

Nice hotel in great location. Parking was convenient and could walk most places in the city from the hotel. Had good service everywhere except hotel bar. Room didn’t seem super clean, especially the bathroom but that was the only bad thing.
Image of the Tripadvisor rating brilliant hotel

Mar 20, 2024 john p Shoreham-by-Sea, United Kingdom

Totally amazing hotel close to everything in toronto room so comfy amazing views staff brilliant comfy bed bathroom good fridge tea coffee the buffet breakfast ace elm street bar good swimming pool amazing hot club great amazing views really enjoyed the stay