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Open today: 9:00am - 9:00pm

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  • Mon - Fri9:00am - 9:00pm
  • Saturday9:00am - 7:00pm
  • Sunday10:00am - 6:00pm

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At a glance

  • Kids’ club
  • 2 restaurants and bars
  • Tennis and gym
  • Free water-skiing
  • All-inclusive resort

Hotel facilities

Bar

Fitness Centre

Internet Access

Sailing

Swimming Pool

Tennis

Water Skiing

Wind Surfing

All Inclusive

Beach Holiday

Honeymoon

Kids Eat Free

Non Driving

Wedding

TripAdvisor Traveller Rating

4.5

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Crystal Cove by Elegant Hotels

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WEATHER HERE

This is a beautiful resort, with its lush gardens and impressive 3-tiered pool, complete with waterfall and swim-up cave bar. Flowers cascade over walls and balconies, and everything leads down to a glorious beach with a generous array of water sports, including water-skiing, all free for guests. There is a fabulous kids' club which runs all day to keep the little ones out of your hair, allowing you to relax and enjoy the full range of facilities.

Where is it?

In St James, on a delightful West Coast beach. 15 min to Bridgetown. Transfer time from airport: 45 min.

Larger Map

Room information

88 rooms on 2 floors in various buildings with no lifts. All with balcony/terrace, air-conditioning, satellite TV, fridge (unstocked), complimentary WiFi, safety deposit box and hairdryer. Pool Garden View Rooms with 1 king-size bed or 2 twin beds, sleep max 2 adults and 1 infant (upto age 2 years). All rooms are non-smoking.

Room Upgrade

Oceanview Rooms - with beautiful sea views and 1 king-size bed or 2 twin beds, sleeping max 2 adults. Junior Suite Pool/Garden View - with a separate sitting area and sofa bed, lovely views of the pool or garden, and 1 king-size bed, sleeping max 3 adults or 2 adults and 2 child. Junior Suite Oceanview - as Junior Suite Pool/Garden View but with beautiful sea view, sleeping max 3 adults or 2 adults and 2 child. 1-Bedroom Suite Pool/Garden View - bedroom with separate living room or loft suite with upstairs bedroom overlooking living room, living room includes sofa bed and second full bathroom, 1 king-size bed, sleeping max 2 adults and 2 children and 1 infant (upto age 2 years). 1-Bedroom Suite Oceanview - bedroom with separate living room or loft suite with upstairs bedroom overlooking living room, living room includes sofa bed and second full bathroom. 1 king-size bed, sleeping max 2 adults and 2 children and 1 infant (upto age 2 years).

Eats and drinks

Reflections Restaurant (non-smoking) is situated poolside for elegant dining for breakfast, lunch and dinner, and you'll find the Cave Bar (non-smoking) cleverly situated under a waterfall - but you won't get wet! Drifters Restaurant and Bar, is available for a more informal buffet lunch and à la carte dinner.

Fun and games

3-tiered swimming pool, 2 floodlit tennis courts, state-of-the-art fitness centre, kids' club (9.00am-4.30 and 5.30pm-9.00pm, 3-12 years). Free water sports: kayaking, boogie boarding, sailing, water-skiing, windsurfing and snorkelling.

Entertainment

Regular evening entertainment and weekly manager's cocktail party.

Handy stuff

Room service (meal times only). Iron and board on request. Complimentary WiFi available throughout the resort. Laundry service*. Water taxi (subject to availability) to sister hotels on West Coast. Babysitting available*.

Additional information

*Denotes local charge.

Child ages are up to and including 16 years.

Drifters restaurant and bar is open subject to occupancy numbers.

Dress code: Dining is elegantly casual after 6.00pm

All Inclusive of

All meals including afternoon tea and snacks. Local and premium-brand drinks and house wine (fine wine, Champagne and bottled water at extra charge). Exchange dining at sister hotel Turtle Beach by Elegant Hotels (transfer extra). All activities and entertainment above unless otherwise stated.

Minimum stay

5 nights: 1-28 Feb '15. 7 nights: 19 Dec '14-06 Jan '15.

Accessibility

This property may be unsuitable for some guests due to there being 22 steps to Reflections Restaurant, 18 steps to Cave Bar, pool and beach. The Virgin Holidays Special Assistance Team can be contacted by e-mail at special.assistance@virginholidays.com or call us on 0844 557 3998, Monday-Friday 9.00am-5.30pm.

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Crystal Cove by Elegant Hotels

  • What to Expect:
    • 4.5 Location
    • 4.5 Sleep Quality
    • 4.0 Rooms
    • 4.5 Service
    • 4.0 Value
    • 4.5 Cleanliness
  • Traveller Rating:
    • Excellent (632)
    • Very Good (321)
    • Average (79)
    • Poor (51)
    • Terrible (39)

I guess that we have visited Barbados on around 15 occasions over the years and Crystal Cove is the fifth hotel. Crystal Cove is a smallish all-inclusive property with around 80 rooms. Mango Bay is...

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1 of 5 stars
Oct 23, 2014 - Tipsyagain - windsor

I guess that we have visited Barbados on around 15 occasions over the years and Crystal Cove is the fifth hotel. Crystal Cove is a smallish all-inclusive property with around 80 rooms. Mango Bay is... Read more the nearest equivalent that we have visited, but the location and layout of Crystal is preferable. The sister hotel "Turtle Beach" is about a 25 minute taxi journey away on the South Coast. Although the sea is rougher on this coastline, the larger Turtle Beach is closer to the night-life and may be better suited to the young at heart. Crystal Cove has a good water sports team and we recognised at least one staff member who used to work at the Almond Beach village. Our sea facing room was to a good standard and so was the food in the restaurants .... especially the puddings. There are a couple of aspects which really let this hotel down: 1. We reported to the front desk staff that the lighting outside our first floor room (it's an external staircase) had failed. So at night we could not see the massive puddle when it rained! Nope it was never fixed. 2. I'm not a great lover of massive amounts of sugar in food and drinks. If the bar staff and chefs could reduce the sugar contents of the cocktails and food by around 50%, then I would be happier. Even the sugar free yoghurt disappeared from the breakfast selection after the first two days and never reappeared even when requested. 3. The dress code at meal times was rather farcical and hence I've knocked a few stars of this hotel's rating. The problem:- I was asked to remove my genuine Panama hat at lunchtime as it wasn't deemed suitable and in contravention of the dress rules. A rather strange decision as Panama hats have been worn for centuries and even worn by United States Presidents and British Royalty! The following day at breakfast we were greeted with the delightful sight of a middle aged lady who was at least a size 22, squeezed into a size 16 fuchsia vest and shorts set and Ugg boots. At another table was a gentleman (?) wearing a vest, mohican (mohawk) haircut and with body art (Tattoos) from neck to toe. And they had a problem with my Panama hat (see photo)? Go figure! Read less

5 of 5 stars
Oct 23, 2014 - Rites - United Kingdom

First of all this place is fantastic mainly due to the amazing staff.i am going to attempt to name a few of them. The delightful Shaunna who worked in reflections couldn't do enough for you... Read more First of all this place is fantastic mainly due to the amazing staff....i am going to attempt to name a few of them. The delightful Shaunna who worked in reflections couldn't do enough for you - Francis who looks after environmental issues and helps out in the bar - fabulous guy, bar staff Adrian B, Sheldon, Delores and not to forget Celeste who works on the management team. Last but certainly not least Paul and his watersports team, who nothing is too much trouble for - these guys work hard from dawn till dusk. First of all the food choice at both reflections and drifters is fantastic. As someone who has visited Sandals in the Caribbean on more than a few occasions I can safely say that the food quality and service is better than Sandals standard service. The food is always hot and served on hot plates and there is a menu choice at both lunch and dinner in reflections. During our two week stay we hardly ever ate buffet; which to be honest at other all inclusives is an option that you have to take unless booked into one of the restaurants - this isn't the case at Crystal Cove where buffet is hardly ever on in the evenings (which suited us well). The staff really are an asset to this hotel - nothing is too much trouble and everyone is so friendly. We hired out a car and drove around the island and also did the Calabraza sailing tour, a must as there are only 12 on the catamaran and you get to swim with the turtles. Driving around the island is very safe and easy and they drive on the left, and the drivers are so polite. Getting on the reggae bus is an experience that you should have whilst in Barbados and also get on the bus into Holetown and Speightstown to experience local life (probably more so in Speightstown) and go for a beer with the locals in Roger Moore bar, they are so friendly. Thanks Crystal Cove for two weeks of bliss; we will definately be returning guests. Read less

5 of 5 stars
Oct 20, 2014 - TheF1 - Toronto, Ontario

My husband and I returned from a wonderful, relaxing stay at the Crystal Cove. We knew we wanted to go to Barbados and spent a lot of time researching and reviewing different properties and different... Read more areas. I think we hit the jackpot with Crystal Cove. We were there for just 5 days and found it to be just what we hoped it would be. First off, the west coast of the island is beautiful. We didn't venture anywhere else, but the beach at Crystal Cove was stunning. There were always plenty of loungers on the beach. The pools (there are 3) are small, but perfect and refreshing. The one pool has a swim up (Cave Bar) which was great to sit at and enjoy a drink. Our hotel room, which was a garden view, was on the small side and could use a little TLC, but we spent very little time in the room. We inquired about an upgrade, but it seemed quite expensive to do so and plus we'd already settled in. There is a mini bar in the room, which is empty! It would be wonderful if the hotel could stock it with some drinks as it is an all inclusive property. The two dining options are Reflections and Drifters. We found both places to have wonderful food. Always a chicken, fish, pork and vegetarian option. The portions are a lovely size and the staff made mention on multiple occasion that substitutions would be made no problem. They were extremely accommodating in this regard. The evening entertainment was enjoyable and ended at a reasonable hour, which we appreciated. Drinks and snacks were served daily on the beach as well as afternoon tea at Drifters. A very nice touch. We were celebrating an anniversary and the hotel went the extra mile to recognize this and we were touched by the thoughtfulness. The manager, Olivia, was very approachable and I feel that under her leadership this property will continue to thrive. Overall Barbados was a wonderful escape for us! One that I would highly recommend. Thank you Crystal Cove! Read less

5 of 5 stars
Oct 19, 2014 - Alicia O - Catskill, New York

Crystal Cove went above and beyond to make our honeymoon extra special! The resort if SPOTLESS and the staff are wonderful! Not one staff member passed by without a smile or a "how are you today... Read more ? Can I get you anything?"...I have to admit that I am a very picky traveller and there's not one single thing I'd have changed about this resort...They've truly made our honeymoon perfect! Read less

3 of 5 stars
Oct 19, 2014 - Cheryl138 - Mauritius

if you are expecting 4.5 stars or luxury then you need to search again, I'm really surprised and disappointed that Virgin put there name against this hotel ! We are just on our way home from spending... Read more a week in crystal cove , the hotel is tired , lacks luxury, you don't even get a mini bar unless you pay extra...... Not sure how that works in a 4.5 star hotel ! Food is basic with only 2 places to eat, the cave bar is the only real bar so if it rains there is nowhere to go,the staff didn't even wipe the seats when it stopped raining ! The seating outside is falling apart so not a comfy place anyway, The spa is only open 2 mornings a week so no pampering either.Our room had tiles falling off,the taps were coming off the wall and the air con unit was dripping and made a constant noise ! We wanted to change hotels after just 2 nights, we felt that we were in butlins with some of the clients ! We are no snobs but we wanted a luxury holiday with good food and drink , what we got was a 3 star basic hotel ! Most of the staff were friendly and the manager Sophia moved us to a better room however she couldn't change the fact this is not a 4.5 star hotel ! Would we go back to Barbados - yes we would but we would have to look for a better class of hotel ! The hotel needs a serious upgrade its in a fantastic location and could do so much more for their clients ! This is not a dig at the management team in the hotel as this is out of their control! Read less

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