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Open today: 9:00am - 9:00pm

Other days
  • Mon - Fri9:00am - 9:00pm
  • Saturday9:00am - 7:00pm
  • Sunday10:00am - 6:00pm

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At a glance

  • Kids’ club
  • 2 restaurants and bars
  • Tennis and gym
  • Free water-skiing
  • All-inclusive resort

Hotel facilities

Bar

Fitness Centre

Internet Access

Sailing

Swimming Pool

Tennis

Water Skiing

Wind Surfing

All Inclusive

Beach Holiday

Honeymoon

Kids Eat Free

Non Driving

Wedding

TripAdvisor Traveller Rating

4.5

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Crystal Cove by Elegant Hotels

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WEATHER HERE

This is a beautiful resort, with its lush gardens and impressive 3-tiered pool, complete with waterfall and swim-up cave bar. Flowers cascade over walls and balconies, and everything leads down to a glorious beach with a generous array of water sports, including water-skiing, all free for guests. There is a fabulous kids' club which runs all day to keep the little ones out of your hair, allowing you to relax and enjoy the full range of facilities.

Where is it?

In St James, on a delightful West Coast beach. 15 min to Bridgetown. Transfer time from airport: 45 min.

Larger Map

Room information

88 rooms on 2 floors in various buildings with no lifts. All with balcony/terrace, air-conditioning, satellite TV, fridge (unstocked), complimentary WiFi, safety deposit box and hairdryer. Pool Garden View Rooms with 1 king-size bed or 2 twin beds, sleep max 2 adults and 1 infant (upto age 2 years). All rooms are non-smoking.

Room Upgrade

Oceanview Rooms - with beautiful sea views and 1 king-size bed or 2 twin beds, sleeping max 2 adults.

Junior Suite Pool/Garden View - with a separate sitting area and sofa bed, lovely views of the pool or garden, and 1 king-size bed, sleeping max 3 adults or 2 adults and 2 child.

Junior Suite Oceanview - as Junior Suite Pool/Garden View but with beautiful sea view, sleeping max 3 adults or 2 adults and 2 child.

1-Bedroom Suite Pool/Garden View - bedroom with separate living room or loft suite with upstairs bedroom overlooking living room, living room includes sofa bed and second full bathroom, 1 king-size bed, sleeping max 2 adults and 2 children and 1 infant (upto age 2 years).

1-Bedroom Suite Oceanview - bedroom with separate living room or loft suite with upstairs bedroom overlooking living room, living room includes sofa bed and second full bathroom. 1 king-size bed, sleeping max 2 adults and 2 children and 1 infant (upto age 2 years).

Eats and drinks

Reflections Restaurant (non-smoking) is situated poolside for elegant dining for breakfast, lunch and dinner, and you'll find the Cave Bar (non-smoking) cleverly situated under a waterfall - but you won't get wet! Drifters Restaurant and Bar, is available for a more informal buffet lunch and à la carte dinner.

Fun and games

3-tiered swimming pool, 2 floodlit tennis courts, state-of-the-art fitness centre, kids' club (9.00am-4.30 and 5.30pm-9.00pm, 3-12 years). Free water sports: kayaking, boogie boarding, sailing, water-skiing, windsurfing and snorkelling.

Entertainment

Regular evening entertainment and weekly manager's cocktail party.

Handy stuff

Room service (meal times only). Iron and board on request. Complimentary WiFi available throughout the resort. Laundry service*. Water taxi (subject to availability) to sister hotels on West Coast. Babysitting available*.

Additional information

*Denotes local charge.

Child ages are up to and including 16 years.

Drifters restaurant and bar is open subject to occupancy numbers.

Dress code: Dining is elegantly casual after 6.00pm

All Inclusive of

All meals including afternoon tea and snacks. Local and premium-brand drinks and house wine (fine wine, Champagne and bottled water at extra charge). Exchange dining at sister hotel Turtle Beach by Elegant Hotels (transfer extra). All activities and entertainment above unless otherwise stated.

Minimum stay

5 nights: 1-28 Feb '15. 7 nights: 19 Dec '14-06 Jan '15.

Accessibility

This property may be unsuitable for some guests due to there being 22 steps to Reflections Restaurant, 18 steps to Cave Bar, pool and beach. The Virgin Holidays Special Assistance Team can be contacted by e-mail at special.assistance@virginholidays.com or call us on 0844 557 3998, Monday-Friday 9.00am-5.30pm.

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Crystal Cove by Elegant Hotels

  • What to Expect:
    • 4.5 based on 866 reviews Location
    • 4 based on 923 reviews Rooms
    • 4.5 based on 977 reviews Service
    • 4 based on 948 reviews Value
    • 4.5 based on 952 reviews Cleanliness
  • Traveller Rating:
    • Excellent (612)
    • Very Good (318)
    • Average (75)
    • Poor (51)
    • Terrible (38)

We have just returned from 2 weeks at Crystal Cove, and it seems to me that certain reviewers on here must have stayed at a different hotel. Our experience was positive from start to finish...and we...

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5 of 5 stars
Sep 27, 2014 - Ian55 - Surrey

We have just returned from 2 weeks at Crystal Cove, and it seems to me that certain reviewers on here must have stayed at a different hotel. Our experience was positive from start to finishand we... Read more We have just returned from 2 weeks at Crystal Cove, and it seems to me that certain reviewers on here must have stayed at a different hotel. Our experience was positive from start to finish...and we will definitely return. Check in was smooth and effortless whilst we had cold towels and rum cocktails. Our room was nice, although perhaps a little tired here and there. The bed was one of the most comfortable hotel beds I have slept in. However, we came to spend time in the Caribbean, not in our room. The area around the pool does look rather crowded but who needs the pool when you are right by a lovely sandy beach and warm blue sea? There are loads of sun loungers on the beach so no need to get up early and reserve one. Yes they are in tight rows but guess what? You can move them and have all the space you want. Meals were very good in both restaurants although the a la carte options were quite limited, and service was quite rushed in Drifters. Be aware that the staff will enforce the dress code for a la carte in Reflections so dont't wear shorts. The dress code is clearly stated on the hotel website and in the literature in your room.Drinks were fine, ice makes them seem watered down but you'll see the staff open new bottles which can't possibly be watered down. The staff are exceptional, always cheerful and friendly. It seems unfair to name individuals but Sheldon, Adrian B, Hidie, Dawna and especially Shaunna were truly stars. Entertainment quality varied but Bred Alone and Saffire were particularly good. The Friday night trip to Oistins is a must with stunning seafood at Uncle George's at a good price. We also did an island trip with Sam the Man, who we met on the beach. It seems he truly does know everyone and vice versa! The tour was very interesting, took us to some places other trips don't. Just the 2 of us and Sam in the car and it was worth every penny. We had a great holiday and although I know we all have different tastes but I really can't understand some of the adverse comments on here. We loved it and some of you are right - it is better that you don't go back to Crystal Cove Read less

5 of 5 stars
Sep 24, 2014 - brian p - pinner

I am writing this review at the "crystal cove" it's been a great week for our party of 4.Food & drink great not watered down just ask for your drink without ice !!!!,room fine staff always up for a... Read more laugh,beach fine pools fine.Our room always clean bottled water any time,was told wifi not good this is not true wifi first class.shandy80 don't start your married life moaning get a life and enjoy it like we are on holiday in barbados just chill out Read less

3 of 5 stars
Sep 22, 2014 - Shandy80 -

We stayed here on the last leg of our honeymoon trip and feel that it was the low point of our holiday. We tried to make the most of it due to changeable weather but we found the food to be below... Read more average, the drinks watered down and the staff not very friendly. I hate to leave a bad review but can honestly say that we would not return and would not recommend to anyone who is used to proper 4 star standards. Read less

5 of 5 stars
Sep 21, 2014 - Chris M - Camberley, United Kingdom

Our first time to Barbados and, thanks to Crystal Cove, it certainly will not be our last. This hotel is a little gem - I must emphasise that although a gem it is little. First and foremost, the... Read more staff were amazing - I had read lots of reviews that suggested that service in the hotels was mixed but this was definitely not the case at Crystal Cove - where they went out of their way to be very helpful and friendly (but not in an "in your face" way at all). The reception staff are so helpful - whether hiring a car (recommended so that Barbados can be explored and enjoyed to the full) or organising a trip (recommend the hotel-arranged "Swim with Turtles" 2 hour boat trip) - and nothing was too much trouble. Then comes location - on this Crystal Cove cannot be faulted - the hotel is right on the beachfront yet within 15 minutes of Bridgetown, Holetown and Speightstown and plenty of other attractions on the island. The food was so much better than might be expected of an all inclusive resort. From a brilliant breakfast that caters for every possible taste (including British sausages and HP Sauce) to a choice of lunches (full 3 course sit down or a snack beachside) and an a la carte dinner (particularly in Reflections) that offered so much variety with choices of local produce every evening, well cooked and presented. And the drinks were endless with every conceivable cocktail you could name and the wine (served by the glass) was delicious. Only one evening meal was a buffet format! So why not first class in every way? Well, to be truthful, the bedrooms, whilst perfectly adequate are beginning to show their age and could do with some TLC on some of the furniture and a refurbishment of the bathrooms would not go amiss. And Housekeeping could do with a shake up - we never felt as though the room was thoroughly cleaned each day (especially the bathroom floor). The only other fault that can be levelled at Crystal Cove is that it is fair to say that there may just be too many sunloungers around the pool nearest the beach - we often felt as though we were all a bit on-top of one another. By the way, the sunloungers are probably the most comfortable I have ever sat on! But let's put things in context - this really is a great place to unwind, relax, soak up the sun, enjoy all that Barbados has to offer and excellent hospitality. If you do choose to explore the isalnd, the hotel will arrange a picnic lunch for you (booked 24 hours ahead) at no extra cost. A couple of things to note - one: this is a small hotel (and better for it) and consequently is not somewhere to go if partying and loads of evening entertainment is what you are after and two: there may well be wedding parties which can add to congestion around the pools etc (but don't be too put off by this). I actually feel a bit unsure about whether to post this review or not - of course, I want others who choose to go to Barbados to know about Crystal Cove. But not too many! Read less

4 of 5 stars
Sep 19, 2014 - Nigel B -

We travelled to this lovely little hotel for our 25th wedding anniversary , we flew premium economy with Virgin on a Airbus A330, TIP: No windows on row 21, flight was good but drinks were scarce to... Read more say the least, entertainment was good though. Airport uses steps , no telescopic walkways and was quick and efficient, we had a taxi transfer and arrived about 25 mins after leaving.Being used to grand entrances and long driveways , the total lack of either surprised us. We were quickly settled in with a flannel and cocktail and shown our seaview room 117. Our room had a lovely view out to sea and was nice if very slightly dated , the bed was comfortable and the room was well equipped, the empty mini bar is annoying though. This is a smalll, compact little hotel and we quickly made good friends and found the atmosphere to be relaxed and very friendly. Food at both restaurants and drink quality was on the whole excellent with some lovely staff , Giselle was really lovely in the reflections restaurant , if you did'nt like the ala carte menu she would get you something you liked, great service. Banks lager is a nice beer and all cocktails and premium spirits are included too.Afternoon tea at drifters was a nice way to have a chat and watch the stunning sunsets. Watersports are well catered for, snorkelling is superb off BOTH breakwaters and moray eels, scorpion fish, turtles, jacks and parrotfish all viewable, take your own gear if you want a early or late snorkel as the watersports shop is shut at 4.30pm.Jet ski for around £30 for 30 mins , haggling can payoff. It's the little things that make this place special, on our anniversary , the pool above the main bar in reception had a congratulations message put in it , a card from the Hotel and a special table for our evening meal made it a special day. We would recommend this hotel to anyone wanting a relaxing holiday, evening entertainment was either a live band or a DJ , all over by 10.30pm . Is anything in need of improvement? , yes , our room had a few issues with a broken light fitting and no privacy net curtain but our Virgin rep got it sorted, the main restaurant needs enclosing and aircon fitted, it gets hot at night but these were minor issues and this hotel gets our full recommendation. Read less

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