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Open today: 9:00am - 9:00pm

Other days
  • Mon - Fri9:00am - 9:00pm
  • Saturday9:00am - 7:00pm
  • Sunday10:00am - 6:00pm

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At a glance

  • Kids’ club
  • 2 restaurants and bars
  • Tennis and gym
  • Free water-skiing
  • All-inclusive resort

Hotel facilities

Bar

Fitness Centre

Internet Access

Sailing

Swimming Pool

Tennis

Water Skiing

Wind Surfing

All Inclusive

Beach Holiday

Honeymoon

Kids Eat Free

Non Driving

Wedding

TripAdvisor Traveller Rating

4.5

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Crystal Cove by Elegant Hotels

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WEATHER HERE

This is a beautiful resort, with its lush gardens and impressive 3-tiered pool, complete with waterfall and swim-up cave bar. Flowers cascade over walls and balconies, and everything leads down to a glorious beach with a generous array of water sports, including water-skiing, all free for guests. There is a fabulous kids' club which runs all day to keep the little ones out of your hair, allowing you to relax and enjoy the full range of facilities.

Where is it?

In St James, on a delightful West Coast beach. 15 min to Bridgetown. Transfer time from airport: 45 min.

Larger Map

Room information

88 rooms on 2 floors in various buildings with no lifts. All with balcony/terrace, air-conditioning, satellite TV, fridge (unstocked), complimentary WiFi, safety deposit box and hairdryer. Pool Garden View Rooms with 1 king-size bed or 2 twin beds, sleep max 2 adults and 1 infant (upto age 2 years). All rooms are non-smoking.

Room Upgrade

Oceanview Rooms - with beautiful sea views and 1 king-size bed or 2 twin beds, sleeping max 2 adults.

Junior Suite Pool/Garden View - with a separate sitting area and sofa bed, lovely views of the pool or garden, and 1 king-size bed, sleeping max 3 adults or 2 adults and 2 child.

Junior Suite Oceanview - as Junior Suite Pool/Garden View but with beautiful sea view, sleeping max 3 adults or 2 adults and 2 child.

1-Bedroom Suite Pool/Garden View - bedroom with separate living room or loft suite with upstairs bedroom overlooking living room, living room includes sofa bed and second full bathroom, 1 king-size bed, sleeping max 2 adults and 2 children and 1 infant (upto age 2 years).

1-Bedroom Suite Oceanview - bedroom with separate living room or loft suite with upstairs bedroom overlooking living room, living room includes sofa bed and second full bathroom. 1 king-size bed, sleeping max 2 adults and 2 children and 1 infant (upto age 2 years).

Eats and drinks

Reflections Restaurant (non-smoking) is situated poolside for elegant dining for breakfast, lunch and dinner, and you'll find the Cave Bar (non-smoking) cleverly situated under a waterfall - but you won't get wet! Drifters Restaurant and Bar, is available for a more informal buffet lunch and à la carte dinner.

Fun and games

3-tiered swimming pool, 2 floodlit tennis courts, state-of-the-art fitness centre, kids' club (9.00am-4.30 and 5.30pm-9.00pm, 3-12 years). Free water sports: kayaking, boogie boarding, sailing, water-skiing, windsurfing and snorkelling.

Entertainment

Regular evening entertainment and weekly manager's cocktail party.

Handy stuff

Room service (meal times only). Iron and board on request. Complimentary WiFi available throughout the resort. Laundry service*. Water taxi (subject to availability) to sister hotels on West Coast. Babysitting available*.

Additional information

*Denotes local charge.

Child ages are up to and including 16 years.

Drifters restaurant and bar is open subject to occupancy numbers.

Dress code: Dining is elegantly casual after 6.00pm

All Inclusive of

All meals including afternoon tea and snacks. Local and premium-brand drinks and house wine (fine wine, Champagne and bottled water at extra charge). Exchange dining at sister hotel Turtle Beach by Elegant Hotels (transfer extra). All activities and entertainment above unless otherwise stated.

Minimum stay

5 nights: 1-28 Feb '15. 7 nights: 19 Dec '14-06 Jan '15.

Accessibility

This property may be unsuitable for some guests due to there being 22 steps to Reflections Restaurant, 18 steps to Cave Bar, pool and beach. The Virgin Holidays Special Assistance Team can be contacted by e-mail at special.assistance@virginholidays.com or call us on 0844 557 3998, Monday-Friday 9.00am-5.30pm.

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Crystal Cove by Elegant Hotels

  • What to Expect:
    • 4.5 Sleep Quality
    • 4.5 Location
    • 4.0 Rooms
    • 4.5 Service
    • 4.0 Value
    • 4.5 Cleanliness
  • Traveller Rating:
    • Excellent (633)
    • Very Good (322)
    • Average (79)
    • Poor (52)
    • Terrible (39)

Wow! Wow! Wow! What a fantastic beautiful place. My husband and I stayed at the Crystal Cove for our honeymoon and I am so glad we didn't choose anywhere else. We were greated by Fabian who was by...

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5 of 5 stars
Oct 28, 2014 - erika l - BALTIMORE

Wow! Wow! Wow! What a fantastic beautiful place. My husband and I stayed at the Crystal Cove for our honeymoon and I am so glad we didn't choose anywhere else. We were greated by Fabian who was by... Read more far the nicest and most informative person I've met! We were taken to our room that overlooked the pool and the ocean. It was clean, spacious and comfortable. At dinner we were greated by Joan who was a fantastic hostess who was pleasant and friendly everytime we saw her. She was very helpful and always made us feel like the most important people in the resturant. The bartenders were fantastic and Delores, Sheldon, Kareem, Victor and Sasha not only remembered our names, but our favorite drinks. Every night there was live entertainment outside by the pool where tables were available and cocktails were served. The water sports were awesome and safe. The staff that worked the sports were very friendly and accommodating. The pools were large and clean and there were always enough beach and pool chairs for everyone. I cannot say enough about Crystal Cove! The hotel was beautiful, the staff friendly, and the location was fantastic! If you are wondering where to stay on your trip to Barbados I suggest looking no father the Crystal Cove, you will NOT regret it!!! Read less

4 of 5 stars
Oct 27, 2014 - Brenda J - Virginia

We had a lovely trip and experienced good food, wonderful housekeeping, and great service! This was our 6th trip to Barbados and we will definitely come back to Crystal Cove. We have done all... Read more inclusive resorts before, but this property made us feel special and "at home". The staff was extraordinary - Lisa, Sheldon, Fabian, Deloris, Hubert, et al. For an additional adventure, take the Reggae Bus! Read less

2 of 5 stars
Oct 26, 2014 - Dee1660

Now I’ve arrived home, I will resubmit my review of the Crystal Cove Barbados Hotel, which I was harassed into removing by the hotel management whilst I was there:- On arrival I was bitterly... Read more disappointed to discover that the hotel was set over 5 levels, a point which is completely missing on their website photos and on the BA website. From reception you do not notice this, it is only when they take you out to the back of reception to begin to show you round that you see the following:- Reception and seating area -Level 1 Main Pool and Entrance to Hotel Rooms – Level 2 Second smaller Pool – Level 3 Third and again smaller pool – Level 4 Beach - Level 5 Each level is reached by stairs, which makes it difficult for anyone who is in anyway not fully mobile; I have a bad ankle and found it too much trouble having to walk up and down the stairs all the time. The basic room – Mine was on the second level, which was reached by climbing 19 terracotta stairs, when we first arrived, the lights which were built into the wall were not working, which meant that we had to use them completely in the dark for the first night, we did bring this to the attention of the hotel the next morning and a message was left on our room phone telling us that they were fixed, unfortunately this was wrong, and I had to ask again the next morning, I received a call from the management advising this had been fixed and I again had to inform them that it hadn’t been as the lights had no lamps (bulbs) in them, the manager on duty decided to argue eventually coming to check herself, it turned out she was more concerned with the fact I had left a trip advisor review stating I was unhappy with my room than she was with the lights, offering to move us to a ground floor room, but who wants to pack again 2 days after unpacking and then do it all again! I declined, stating that I wanted the lights fixed. The room itself is small, very basic and tired, showing its 20 year age. It has an updated air conditioning unit which didn’t get colder than 20 degrees. There seemed to be tiny little insects crawling everywhere, but it was kept very clean by the housekeeper. Cave Bar – This is the main bar for the hotel, which is also the swim up bar for the main pool. It is often taken up by the kids during the day getting their drink, but it’s a pain to get to as you have to swim through the waterfall which means swimming back out once you have ordered and you have to cover your drinks with your hands whilst doing so, or your drink gets filled with water. It is also more of a corridor during the evening as you have to pass though it to get to the restaurant for dinner. It isn’t conducive to sitting in of an evening as there is no real seating area, except for at the bar and it is extremely hot. We noticed that the pigeons tended to go in there of an evening to roost for the night. It also floods when it rains heavily. It’s also too far from the beach and the lower pools to keep coming up for drinks during the day. Drifters Bar - Again, no real seating area of an evening, except for round the bar. This means that when it rains there is nowhere to go at this bar either, also too far from the beach and pools to bother to get drinks. Makes me think this is a brilliant marketing ploy. Pool Areas - The main pool area has huge concrete planters around it, with tables and chairs, leaving room for just 2 sunbeds. The lower pools have the main beds crammed in around them, so much so that you are almost elbow to elbow with the next person. We did notice that the 2nd pool however, did not have umbrellas, which made it so hot during the day, so we did had to move indoors to our room around 2pm as there weren’t any other free beds with shade. It would be a better idea to remove the planters and seating around the main pool and add more sunbeds. Restaurant and Food – There is supposed to be a dress code for Reflections restaurant, but we didn’t see this adhered to. There were jeans worn every evening, flip flops and at no time did I see anyone asked to go and either use Drifters where there is no dress code or to change. We often felt out of place dressed up. Why bother to have a dress code when it isn’t adhered to. The food is mediocre at best. The kitchen is too far from the restaurant, so food is brought out in batches, which sit until served; this meant that we never actually got a hot meal. It mainly came warm. Don’t order club sandwiches if you like them toasted, they are served on just warmed bread which when served seems to be more like stale bread. You are never offered coffee following lunch or dinner, which is very unusual as this is branded as a premium hotel. We have always received this service at other hotels in Barbados, not branded premium, so found it rather odd that it was omitted from this one. We found that the menu seems to rotate and did find that during our second week, we had items which we had previously; perhaps they could bear this in mind for future, that it might be nice for those guests staying longer than 7 nights not to have the same thing twice. Entertainment - The entertainment is dire! There is nowhere to sit of an evening as the seating is the same as that which is used during the day, so you when you do use it, you either spoil you clothes by getting them wet or covered in sun lotions. Rarely did anyone bother to sit for the evening outside and it wasn’t really inviting. There is also a problem with the constant trundle of trolleys from the main kitchen to the Drifters bar and the deliveries which are made to the lower area of the hotel and are moved to the main kitchen at the top of the hotel. This is all day long and does become tiresome to listen to all day. Why is there no service road? None of the above problems seem right in a hotel which is branded as a premium hotel. This is the main problem, it is branded and sold to customers as a premium hotel and as such you expect more, but the truth is that it just isn’t much more than a 2.5 or 3* star hotel at best Do be aware also, that if you decide to write a trip advisor report whilst you are at the hotel and it is in anyway detrimental, you will be harassed, like I was, until you remove it, which is what they did to me. Read less

1 of 5 stars
Oct 23, 2014 - Tipsyagain - windsor

I guess that we have visited Barbados on around 15 occasions over the years and Crystal Cove is the fifth hotel. Crystal Cove is a smallish all-inclusive property with around 80 rooms. Mango Bay is... Read more the nearest equivalent that we have visited, but the location and layout of Crystal is preferable. The sister hotel "Turtle Beach" is about a 25 minute taxi journey away on the South Coast. Although the sea is rougher on this coastline, the larger Turtle Beach is closer to the night-life and may be better suited to the young at heart. Crystal Cove has a good water sports team and we recognised at least one staff member who used to work at the Almond Beach village. Our sea facing room was to a good standard and so was the food in the restaurants .... especially the puddings. There are a couple of aspects which really let this hotel down: 1. We reported to the front desk staff that the lighting outside our first floor room (it's an external staircase) had failed. So at night we could not see the massive puddle when it rained! Nope it was never fixed. 2. I'm not a great lover of massive amounts of sugar in food and drinks. If the bar staff and chefs could reduce the sugar contents of the cocktails and food by around 50%, then I would be happier. Even the sugar free yoghurt disappeared from the breakfast selection after the first two days and never reappeared even when requested. 3. The dress code at meal times was rather farcical and hence I've knocked a few stars of this hotel's rating. The problem:- I was asked to remove my genuine Panama hat at lunchtime as it wasn't deemed suitable and in contravention of the dress rules. A rather strange decision as Panama hats have been worn for centuries and even worn by United States Presidents and British Royalty! The following day at breakfast we were greeted with the delightful sight of a middle aged lady who was at least a size 22, squeezed into a size 16 fuchsia vest and shorts set and Ugg boots. At another table was a gentleman (?) wearing a vest, mohican (mohawk) haircut and with body art (Tattoos) from neck to toe. And they had a problem with my Panama hat (see photo)? Go figure! Read less

5 of 5 stars
Oct 23, 2014 - Rites - United Kingdom

First of all this place is fantastic mainly due to the amazing staff.i am going to attempt to name a few of them. The delightful Shaunna who worked in reflections couldn't do enough for you... Read more First of all this place is fantastic mainly due to the amazing staff....i am going to attempt to name a few of them. The delightful Shaunna who worked in reflections couldn't do enough for you - Francis who looks after environmental issues and helps out in the bar - fabulous guy, bar staff Adrian B, Sheldon, Delores and not to forget Celeste who works on the management team. Last but certainly not least Paul and his watersports team, who nothing is too much trouble for - these guys work hard from dawn till dusk. First of all the food choice at both reflections and drifters is fantastic. As someone who has visited Sandals in the Caribbean on more than a few occasions I can safely say that the food quality and service is better than Sandals standard service. The food is always hot and served on hot plates and there is a menu choice at both lunch and dinner in reflections. During our two week stay we hardly ever ate buffet; which to be honest at other all inclusives is an option that you have to take unless booked into one of the restaurants - this isn't the case at Crystal Cove where buffet is hardly ever on in the evenings (which suited us well). The staff really are an asset to this hotel - nothing is too much trouble and everyone is so friendly. We hired out a car and drove around the island and also did the Calabraza sailing tour, a must as there are only 12 on the catamaran and you get to swim with the turtles. Driving around the island is very safe and easy and they drive on the left, and the drivers are so polite. Getting on the reggae bus is an experience that you should have whilst in Barbados and also get on the bus into Holetown and Speightstown to experience local life (probably more so in Speightstown) and go for a beer with the locals in Roger Moore bar, they are so friendly. Thanks Crystal Cove for two weeks of bliss; we will definately be returning guests. Read less

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