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Only from Virgin Holidays, this hotel offers guests a brand new standard of luxury. Overlooking the calm waters and white sands of Prospect Bay, it’s the perfect place to simply kick back and enjoy some serious rest and relaxation. The tranquil adults-only spa area is where you can take advantage of your 2 complimentary spa treatments for every guest aged 16 years and over per 7-night stay. It also boasts a large freeform swimming pool to laze by and private garden dotted with deluxe 4-poster beds. When it comes to dining, you’re spoilt for choice, with 3 restaurants to choose from.
On the exclusive West Coast, in St James, 10 min north of Bridgetown. The hotel has 2 sections – the Ocean House on the beach side and the spa area on the island side across the road from the main hotel. Transfer time from airport: 30 min.
70 rooms in 2 buildings. Rooms in the Ocean House building on 4 floors with 1 lift. All rooms have 6ft super king-size beds with memory foam mattress, pillow menu, air-conditioning, ceiling fan, multi-jet walk-in showers, flatscreen TV with DVD player (DVD library in hotel), free wired Internet access, mini-bar re-stocked every other day, tea/coffee maker, safe, iron and boards, hairdryer, bathrobes and nightly turn down service - on request. Standard Inland Facing View Rooms are located in the Ocean House building, located on either the 2nd or 3rd floor with 1 super king-size bed and a single sleeper sofa in the living area, ideal for 3 adults, or 2 adults and 1 child under 12 years. Standard Inland Facing View Rooms do not have a balcony. Standard Rooms - Spa Area - are located across the road from the Ocean House building in the adults-only area (for guests aged 16 years and over), most with large balcony or terrace overlooking the freeform pool and spa. Rooms have 1 super king-size bed, sleeps max 2 adults.
Standard Oceanfront Rooms - as Standard Rooms - Inland Facing but facing the ocean, located on either the 1st or 2nd floors of the main building with either a balcony or terrace. Rooms sleep max 2 adults.
Duplex Suites Inland Facing - on the top floor, have a balcony and are split level with a cosy bedroom and bathroom on lower level and airy lounge and balcony on the upper level. Facilities include a wet bar and fridge. There is 1 super king-size bed and a single full length sleeping sofa. Rooms sleep max 3 adults or 2 adults and 2 children under 12 years.
Superior Oceanfront Rooms - have a balcony or terrace with fantastic ocean views and are slightly larger than the Standard version. Located on either the ground, 1st, 2nd or top floors of the main building. They have 1 super king-size bed, sleeping max 3 adults or 2 adults and 2 children under 12 years.
Deluxe Oceanfront Rooms - have a balcony and are located on either the 1st or 2nd floors of the main building. They have 1 super king-size bed and a comfortable lounge area. Sleeps max 3 adults or 2 adults and 2 children under 12 years.
Duplex Oceanfront Suites - on the top floor, are split-level and have a balcony with stunning panoramic ocean views. Perfect for couples, these suites have a bedroom and bathroom on the lower level and airy lounge area and balcony on the upper level. Facilities include a cocktail bar and fridge. These suites have 1 super king-size bed and sleep max 2 adults.
Club Room Benefits available for 2013 at an additional supplement includes:• VIP In room check-in • A choice of: Personal programme of daily full spa treatments or, 1 round of golf per 7 nights (2 for 10 nights, 3 for 14 nights stays) inclusive of club hire, shoes and transport to Barbados Golf Club • 2 half-hour personal training sessions per week • Option of dining once in your preferred romantic location - either in room, on the terrace or on the beach • Priority booking and seating for all restaurants • Extended mini-bar service including snacks and re-stocked daily • Upgraded directors wine at all meals
Club Room Benefits available for 2014 at an additional supplement includes:• VIP check-in and guaranteed late check-out • Bottle of bubbly on arrival • Personal Concierge Service • Daily spa treatments (excludes treatments on arrival and departure day) from the full menu, or swap five of your treatments for 1 round of golf at Barbados Golf Club, including club hire and transport) • Private in-room Romantic Dining Experience • Extended mini-bar to include daily re-stock, snacks and additional drinks • Upgraded Director Wine at dinner • Bds$60 room credit per room per week towards cost of premium bar drinks • Turn down service with ice bucket/evening snacks delivered to room • Personal Waves gift • Priority booking in restaurants • Free use of Kindle with pre-loaded books (subject to availability) • Complimentary return transport to Oistin’s Street Party.
Rosso Vivo is an air-conditioned restaurant open for dinner only, which offers an array of Italian cuisine. Seascape overlooks the ocean and is open daily for breakfast, lunch and dinner (5 nights a week), serving a variety of international cuisine featuring both buffet and à la carte options; Feast (over 16 years) is situated in the spa area for dinner only, which offers an array of Asian Pacific cuisine, with fresh fish and innovative fusion dishes (some dishes have a local supplement). A choice of 2 restaurants will be open nightly for your dining pleasure. With 3 different bars, opening at various times in the day, there’s even waiter service on the beach! 24-hour room service (limited menu between 11.00pm–7.00am). The After hours bar is open from 9.30pm–1.30am.
Snorkelling, kayaking, sailing (must be experienced) yoga, meditation, Tai Chi, Pilates, aqua aerobics, aerobics and salsa dancing. 2 free spa treatments per guest aged 16 years and over per 7-night stay including basic facials, massages, aromatherapy treatments, manicure, pedicure and water treatments. In the Ocean House there is an adults games room and library with after-hours bar. The spa area is an attractive adults-only facility (for guests aged 16 years and over) with a large freeform swimming pool. Outside there are deluxe 4-poster day beds on which to relax and beyond is a shady garden for yoga and meditation.
Live entertainment 5 nights a week. Weekly barbecue.
English newspaper available in reception. Virgin Holidays Concierge Lounge on site. Free WiFi Internet access in public areas.
* Denotes local charge.
Child ages at this property 0-7 years.
Please Note: Rollaway beds are available on request. Lounge area is lost when adding extra beds to the Superior Oceanfront Rooms.
Dress code: Smart casual in the evenings. The Seascape and East restaurants require full-length trousers for the gents. Tailored shorts are permitted in the main restaurant only.
Please note: This property is not suitable for wheelchair users or people with walking difficulties due to the number of steps around the property.
All meals, English afternoon tea, Sunday lunch with sparkling wine, all drinks to include house wine by the glass, beer, local and some premium-brand spirits, soft drinks, sparkling wine menu all day and cocktails. (top shelf spirits at a small supplement). All activities unless otherwise stated.
3 nights: 21 Dec '12-30 Apr '13 and 21 Dec '13-30 Apr '14.Book this hotel Back to top
TripAdvisor Traveller Rating:
Let me start by saying that this was our 1st time in Barbados; we have visited he Caribbean before: Dominican Republic (twice), Jamaica (twice), Cuba, St Lucia and Mexico (numerous times) and always... Read more enjoy it. We always go in November and the weather was great, except for 1 rain morning and 1 very grey day. We were really looking forward to discovering a new island and the country is beautiful and people very helpful. The Waves Resort is located on the West coast, between Holetown and Bridgetown, the capital, which is quite handy. It is lso 10 minutes from the fantastic 'Cliff' restaurant! The hotel is also located right on the beach. Upon arrival at the hotel, we were bitterly disappointed, it looks run down and ugly from the outside.A coat of colourful paint would really help with 1st impressions!!! Some flowers outside and inside the hotel would really help brighten up the place too... We were attributed our room on the 3rd floor and the room itself was good, quite large, big bed, decent bathroom, (no sofas like some others) and a real seaview! In fact, the view was fantastic. However, the room was very noisy as there were 3 large generators right outside. You do not expect this when you pay that sort of money... The generators are on 24 hours a day of course and when you walk through the corridor to get to your room you actually have to shout for your partner to hear you! We did sleep but it was difficult to fall asleep... Also the room was not very clean.. it was especially obvious from the long hair I would find daily in the towels and on the floor (I have very short hair and my boyfriend no hair at all!). It was also very visible when we got back in our room every late afternoon with the sun shining in and showing all the dust and dirt on the floor.... I did wonder if they ever cleaned it at all! Also, the towels were awful, old and rough... definitely not 4-star hotel standard. nd very small... every hotel hotel I have stayed also provide more towles... We did meet some people who mentioned they always had fluffy towels, maybe we were unlucky or maybe they had no decent towels left when they got to our room at the end of the corridor...?? Next the lift (important when on 3rd floor!): Very small lift but above all, no fan and dodgy lighting. There was a lengthy power cut one day and we were very worried about using the lift again afterwards...sometimes it just did not work at all... I have read someone's recent review below and they actually got stuck in the left and the 'emergency' button did not work... I am not at all surprised.... It was also so hot in that lift, I thought I was going to pass out a few times. The beach at the hotel is nice if a little small but the umbrellas are very small and despite cream/umbrella combo, I really burnt so we spent the rest of the time by the adult pool... The other pool is so ridiculous, dirty, enclosed and quiet that there is no point it being there!! WE never actually saw anyone using it.The big daily problem though at the beach..., TOWELS. You can only change your towels for 1 hour in the morning and 1 hour late afternoon.... ridiculous for a supposed 4-star hotel. In any case, the towel guy is never actually there at the stated time. My boyfriend regularly had to wait 20-30 minutes for him to turn up and every other day he would turn up without any clean towels!! Again ridiculous!! We did meet a lovely couple who said the maids kept leaving clean beach towels in their rooms and they had too many... maybe they should adopt a consistent and fair approach with all guests or just keep the clean towels for the beach man! And they should not restrict towels times, never come acrcross this before and it certainly did not work! Even he seemed to agree! There are 3 restaurants in the hotel but despite being constantly told by staff that the hotel was full, there was a restaurant closed every night! Therefore, we were often unable to choose where we wanted to eat. Feast, the Asian restaurant, was nice, good atmosphere, food and service but very slow and it is on the other side of the very busy road... Nearly got run over the 1st night we went there at night as very difficult to tell if the cars are slowing down and letting you cross or not in the very dark nights!! The Italian is OK and the only air conditioned place. Not much of an Italian atmosphere though with pictures of Paris and the food was not great. Seascape is the breakfast, lunch and sometimes dinner restaurant. The food was not great and service very slow. It was also very very hot in the restaurant. I don't think we ever sat down for dinner without being told that such and such item was not available and was being replaced by another one... don't know why they bother with the menus! Breakfast was very disappointing, no choice and the SAME food for 14 days... diced potatoes (never even any other shape of potatoes!), Tinned plum tomatoes, beans, sometimes sausages, eggs... oh and don't get my started on the bacon... what is it with hiding the bacon... are they too scared people will actually ask for some... It is rationed and kept behind the counter! There is a choice of (only) 2 juices and if you don't hurry, one is usually finished by the time to try to get some.There are no tongs to grab bread so everyone handles it... not very hygienic. Lunch was again always the same... lamb curry (little meat and mainly bones), grilled fish (the cook rarely knew what type!), pasta and rice and peas... Now I LOVE rice & peas normally but this was so dry and without sauce that it was quite difficult to stomach! Poor quality and uninspiring!! Once we were wandering aimlessly as there was no curry or fish left (1 hour before official closure of lunch opening) that the chef actually went back to his kitchen and prepared something specially for us... Drinks are ok but there is only 1 bar and 'Mr Happy' the barman should probably not work in the hospitality & tourist industry. Never saw him smile once in 2 weeks and qute rude most of the time. I did order a Cosmo once and got given some weird brown drink so he also doesn't appear to know what a Cosmo is... which seems a little odd for a barman!! Some staff on reception were brilliant and very helpful... others, well again just plain rude!! I will not name names here... The lobby area is quite nice but because it is open, there is no air-conditioning and at times it was unbearable. Also, everytime we sat there, we would get bitten... as it was in the day time, I suspect it was sand flies rather than mosquitoes. The decking area at first appeared nice but when getting close to the 'beds', you quickly noticed how dirty and tatty they were. The fabric was only on two sides so at times, it was impossible to get shade. There are also no pillows or head rest so they are actually not very comfortable... plus the sand flies are omnipresent! We never got bitten at night, always in the day!! In actual fact, this is the worst holiday for us in terms of bites even though we have been to many extic places in the past! The spa and pool areas are quite nice but quite dirty. Don't think the pool was cleaned while we were there it was quite dirty although I do realise that being surrounded by trees probably makes it hard to keep clean. Again, the beds were dirty but we had to get over that if we wanted to sit somewhere with a bit of shade. There are only a few umbrellas so we had to rely on strategically placed trees to provide the shade!! For a couple of days, the maintenance guy was sawing and fixing the decking which was desperately needed but he never cleaned once finished and always left sawdust everywhere! If you are lucky, you may see a monkey or two in that area... The spa itself is OK and we were entitled to two treatments each per week's stay. This is unusual as thi sis normally extra even in all inlcuive packages. Don't expect standards to be anything like a UK spa though but it is pleasant enough. Overall, the holiday was OK but we did feel the need to go out to eat a few times as there was nothing making us want to stay and eat at the hotel. I would not rate the hotel as a 4-star, 3-star at best and we met quite a few people who thought the same as us. Management should pay attention to detail, a few things could be easily rectified: The front of the building, the cleanliness, the towels situation, the rude staff, adding a bit of variety in the food... There is a long way to go to be able to claim this hotel as a truly All Inclusive and 4-star. Although I would return to Barbados, I would not return to this hotel. We went to Mexico for past 2 years and spent a lot less money on those holidays even though they were seriously a lot more luxurious and we had nothing to moan about. I do not believe that this hotel is good value for money. Read less
We have just returned from a lovely 12 nights at waves, which really wasn't enough. We found it a very good quality 4* hotel. It is split into 2 sections, crossing the road is not a problem as the... Read more Bajan's do stop to let you cross. The spa treatments were lovely. As was the catamaran trip to swim with the turtles. Both complimentary. The restaurents are good especially Feast. The rooms are lovely, and very comfortable beds, your mini bar is stocked every other day. The beach is lovely and you can always get a subbed. A big thankyou to all the staff there. Especially Ray on the beach, Pamela, katrina, Marsha, Sheyrl, Charlene and the man behind the bar who makes delicious cocktails. All in all a great holiday. some of the negative feedback on trip advisor is rubbish. Go and judge it for yourself. We will certainly go back! Read less
We stayed at Waves for three night prior to embarking on a cruise. We found the hotel quite comfortable and the section we were in is nicely located right on the beach with open views across the... Read more Caribbean and the passing ships and boats. The hotel is actually formed of two parts on either side of the main coast road but we had no need to investigate the other part which might prove desirable during a longer stay than ours, particularly as one of the hotels three restaurants is located there. It is relevant to state however that the road is busy and great care would be necessary whilst crossing. We eat in the other two restaurants for evening meals, which we found of average quality, Breakfasts are served in the Seascape Restaurant and these were perfectly adequate for our needs. We found the staff very friendly and helpful but the evening entertainment was rather loud, although this is a feature of the local scene generally. Read less
We've just returned (yesterday) from a week's break at Waves Beach Resort, so wanted to provide our review while everything's still fresh. In summary, Waves is perfectly average. If you've been to... Read more the Maldives or are used to genuinely high-end holidays, you will be disappointed. If you've only really experienced 'package' holidays then you'll enjoy it. First, some context. We booked our trip via Virgin Holidays and travelled as a family: husband and wife (who is pregnant) along with our 14 month old daughter. Virgin Holidays describe it as 'four star', but it most definitely is not and it would be an insult to all the four-star hotels out there. It is firmly a three-star hotel but nothing more. We booked Waves because it was described as a family-friendly resort. While the resort is 'fine', it's not family friendly. From the outside, the hotel is definitely a little bit run down, but it's not untidy. It is actually spread across two sides of a busy main road; we stayed on the beach-side with a sea-view and 100% recommend this to others. The other side of the road seemed a bit untidier and not as nice. Plus, you'd have to cross the road to access the facilities. Rather than review everything, here are the salient points: SUITABILITY FOR FAMILIES We had a 14 month old daughter with us and she loved it, but there wasn't much to offer her. More importantly, we wouldn't describe the resort as family friendly. Across all three restaurants the hotel has just 1 (one!) high-chair. Yes, just one. So, if there is another family there with a child, one of you will miss out. Fortunately, we took our own travel high-chair. Only one pool is available for children to use and it is quite disappointing. There is a nice warm adults-only pool across the road, but the main pool is next to a noisy, busy main road and is freezing cold. It's also overlooked by the concrete frontage of the main building, so doesn't feel that luxurious Although our daughter enjoyed herself, we found we had to make an extra effort to make the holiday work for her and sometimes the resort scuppered our plans. One night we were booked in for dinner at Seascape and took our daughter down in her pram, asleep, only for her to be woken up by their resident band performing at a really loud volume, waking her up. I get that it's a holiday, but the volume of the music was so loud during what was actually everyone's mealtime. FACILITIES Facilities are generally quite basic. Some aspects need a lot of improvement: we were there for almost 3 days before we could be given beach towels by the resort (all beach towels are provided) because there wasn't enough clean towels to go wrong. Not really a 4-star hotel issue. CATERING There are three restaurants in the 'resort'. FEast is a thai/indian/japanese fusion restaurant which is very good. Rosso Vivo is an Italian restaurant which is ok Both of these offer a la carte only are only open for dinner. The main restaurant is called Seascape and this is where you eat for breakfast, lunch and for some a la carte dinners. Unfortunately, the quality of Seascape is poor. Firstly, every buffet meal is EXACTLY the same, every single day. For breakfast, you've offered sausages, beans, bacon, chipped potatos, corned beach, cereals and fruit every day, with a stand specifically for eggs (your choice). For lunch, 90% of the food is identical day-after-day. It's really boring, unadventurous and by far the most disappointing aspect of the resort. During our 7 days, this was what was offered to us (every day): burger and chips, grilled fish, spicy curry (normally lamb), rice, steamed vegetables, macaroni cheese and a pasta-stand, along with salads. There is quite literally no difference day-after-day. Worst still, we complained to the hotel management because in the Seascape restaurant - when it is opened for a-la Carte - many of the items served are simply reheated and renamed items from the lunch buffet! To give you an example, a spicy lamb curry was available for lunch also every day. When we ate dinner at Seascape (which you had to do some nights) we ordered the 'Pepper Pot' which is a traditional mixed-meat stew, only to find it was simply the same spicy lamb curry from that day's lunch! Overall, book at FEast where possible and avoid Seascape (not that you can). Really quite poor and definitely not four-star. I'm sure others will disagree, but as I mention shortly, I expect their expectations of four-star are quite different and that if you have actually experience 4 or 5 star before you will feel a bit cheated. THE PEOPLE The staff at Waves are 100% first-class and truly wonderful. Really friendly, welcoming, kind and nice, where nothing is too much trouble. For us, the quality of the clientele was quite mixed. What I'm about to write will sound a bit snobby, but if you're being told this is a 4-star hotel you ought to expect those standards... The clientbase for the resort is a mix of British and Americans, about 70/30 in that order. Within that, it's a mix of 50% older people (60+) and rest young couples. There were only two families of young children staying while we were there. This will sound awful, but I would confidently state that we were very much in a minority by not having a tattoo. On the beach it seemed like everyone was showing a tattoo off. Now, there's nothing wrong with tattoos whatsoever, but it's a very useful thing to observe. To be blunt, we felt that many people at the hotel viewed this as a 'luxury' break, whereas actually we were a little bit disappointed by the standard. In other words, the sort of audience this resort attracts tends to be people for whom this standard is high, whereas if you're used to the Maldives, you will be very disappointed. Previously, we stayed at Centara Grand Beach resort in the Maldives. Both holidays cost a similiar amount and have similiar ratings, but Centara is just miles ahead of Waves. Finally, on the people front, as a Brit I found that other Brits didn't really do us any favours. For some odd reason, most of the hotel are up dead on 7:30 for breakfast, leading to a bum-fight and queue for food. It was quite embarrassing to see some gluttons asking for 6 eggs for breakfast, piling their plates high with huge portions of food. At lunch and breakfast there is a long queue for the pasta/egg stand, such that my wife and I never actually got to eat a single meal together (one of us had to look after our daughter while the other queued). ACCOMMODATION The accommodation is actually very nice and spacious. If you do want to come with children then the room is of a decent size so you can put a travel cot some distance from your bed, contributing to a decent night's sleep for everyone! The balcony with a sea-view was great and it was nice to be able to sit there with a drink and watch the sun go down. SPA By booking via Virgin Holidays, we each received two complimentary spa treatments. The spa provision, however, is very very poor. This isn't a criticism really - it's just to say that Barbados isn't really that sort of destination that 'gets' spa treatments. The spa here is poorly equipped and the standard of service is very low. My 1 hour treatment only lasted 45 minutes (because they closed the spa at 6 and didn't tell me!) and during the treatment the masseuse kept checking her blackberry. My wife's facial treatment used low quality products which irritated her skin. Not only that but they had double-booked her and a pedicure she was due to have took place in reception with her feet on someone's lap. I repeat though: it's not a criticism. Just don't go expecting an amazing spa experience, because it isn't that sort of place. OVERALL We enjoyed our holiday and the staff were amazing - and there is nothing much 'wrong' with Waves, but we won't be rebooking there again. It was fine - perfectly average - but it wasn't 4-star at all. Read less
Overall it was an excellent holiday. Staff generally helpful and friendly. Food good. Just a few niggles but no ones perfect. The exterior of the hotel on both sides of the road is very... Read more tatty. I like windsurfing and the only tattered sail they had was holed day 2 and never repaired. We got stuck in the one and only very small lift and the emergency button did not work! I was not at all happy about that. We had to bang on the doors to be let out. Eventually it broke down completely and we were on the 3rd floor. Booking things:- You need to recheck all the bookings to make sure that they have actually been booked. We lost trust in them doing it first time, and on numerous occasions we turned up at the restaurant to be told that our reservation was not at the time we booked although that did not stop them seating us. Club Package:- The club package was good value - the SPA treatments once booked and in place (see above) were excellent. The Red VIP wine leaves a lot to be desired and would unblock any drains etc no problem. The white wine was fine. You can have whatever drink you want in your room. The snacks in the room were crisps - more crisps and occasional small packet of nuts. The birds loved them and chirped for more. We saw a monkey roaming around and met the resident turtle in the sea to the left of the cones. The Jet skis are very annoying and come into the beach far too fast and close to swimmers plus they encroached on the roped off safe area. It made me a bit nervous when swimming around. (Wimpy maybe but I would not want to be hit by one!) The road between the two hotels is not very safe in my opinion. We are used to traffic being on the left but I can imagine people from USA or Canada easily making the mistake of looking the wrong way and getting run over. The crossing should be refreshed - and a "look right" sign on the road to make it clear. Most cars and buses stop and let you cross and give you a friendly wave. Room Security:- There is a safe. They do not expect anyone to be concerned about double locking the door on the way out and always when we returned to the room the staff had just shut the door! No peep hole in the door - the domestic staff would just bang on the door and when you called out - Who's there? they just did not answer. So you were not at all sure who was standing on the other side of the door. (Maybe paranoia but a simple peephole would solve the problem) TIP: There is a medium size supermarket just a short walk away - so if you want extra snacks or different drinks you can get it there. Will I go back? No - we like to walk about and it is quite limited and the road is too dangerous only a short way with pavements. Read less