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Open today: 9:00am - 9:00pm

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  • Mon - Fri9:00am - 9:00pm
  • Saturday9:00am - 7:00pm
  • Sunday10:00am - 6:00pm

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At a glance

  • Free spa treatments
  • All-inclusive stylish resort
  • Enviable beachfront location
  • Virgin Holidays Concierge Lounge on site
  • Free water sports

Hotel facilities


Internet Access


Swimming Pool

Wind Surfing

All Inclusive

Beach Holiday


Frequent Virgin



TripAdvisor Traveller Rating


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Waves Resort and Spa

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Exclusive to Virgin Holidays in the UK and overlooking the calm waters and white sands of Prospect Bay, it’s the perfect place to simply kick back and enjoy some serious rest and relaxation. The tranquil adults-only spa area is where you can take advantage of your 2 complimentary spa treatments for every guest aged 16 years and over per 7-night stay. It also boasts a large freeform swimming pool to laze by and private garden dotted with deluxe 4-poster beds.

Where is it?

On the exclusive West Coast, in St James, 10 min north of Bridgetown. The hotel has 2 sections – the Ocean House on the beach side and the spa area on the island side across the road from the main hotel. Transfer time from airport: 30 min.

Larger Map

Room information

70 rooms in 2 buildings. Rooms in the Ocean House building on 4 floors with 1 lift. All rooms have 6ft super king-size beds with memory foam mattress, pillow menu, air-conditioning, ceiling fan, multi-jet walk-in showers, flatscreen TV with DVD player (DVD library in hotel), free wired Internet access, mini-bar re-stocked every other day, tea/coffee maker, safe, iron and boards, hairdryer, bathrobes and nightly turn down service - on request. ?Standard Inland Facing Rooms are located in the Ocean House building on either the 2nd or 3rd floor with 1 super king-size bed and a single sleeper sofa in the living area, ideal for 3 adults, or 2 adults and 1 child. These rooms do not have a balcony. Standard Rooms - Spa Area - are located across the road from the Ocean House building in the adults-only area (for guests aged 16 years and over), most with large balcony or terrace overlooking the freeform pool and spa. Rooms have 1 super king-size bed, sleeps max 2 adults.

Room Upgrade

Standard Oceanfront Rooms - as Standard Inland Facing Rooms but facing the ocean, located on either the 1st or 2nd floors of the main building with either a balcony or terrace. Rooms sleep max 2 adults.

Duplex Suites Inland Facing - on the top floor, have a balcony and are split level with a cosy bedroom and bathroom on lower level and airy lounge and balcony on the upper level. Facilities include a wet bar and fridge. There is 1 super king-size bed and a single full length sleeping sofa. Rooms sleep max 3 adults or 2 adults and 2 children under 12 years.

Please note: Duplex Suites (both the inland facing and oceanfront) have a split level which consists of the bedroom and bathroom on the lower floor and the lounge area upstairs. The 2 floors are connected by a set of stairs therefore are not recommended to customers with mobility issues.

Superior Oceanfront Rooms - have a balcony or terrace with fantastic ocean views and are slightly larger than the Standard version. Located on either the ground, 1st, 2nd or top floors of the main building. They have 1 super king-size bed, sleeping max 3 adults or 2 adults and 2 children under 12 years.

Deluxe Oceanfront Rooms - have a balcony and are located on either the 1st or 2nd floors of the main building. They have 1 super king-size bed and a comfortable lounge area. Sleeps max 3 adults or 2 adults and 2 children under 12 years.

Duplex Oceanfront Suites - on the top floor, are split-level and have a balcony with stunning panoramic ocean views. Perfect for couples, these suites have a bedroom and bathroom on the lower level and airy lounge area and balcony on the upper level. Facilities include a cocktail bar and fridge. These suites have 1 super king-size bed and sleep max 2 adults.

Please note: Duplex Suites (both the inland facing and oceanfront) have a split level which consists of the bedroom and bathroom on the lower floor and the lounge area upstairs. The 2 floors are connected by a set of stairs therefore are not recommended to customers with mobility issues.

Club Room Benefits available for 2014 at an additional supplement includes:

• VIP check-in and guaranteed late check-out • Bottle of bubbly on arrival • Personal Concierge Service • Daily spa treatments (excludes treatments on arrival and departure day) from the full menu, or swap five of your treatments for 1 round of golf at Barbados Golf Club, including club hire and transport) • Private in-room Romantic Dining Experience • Extended mini-bar to include daily re-stock, snacks and additional drinks • Upgraded Director Wine at dinner • Bds$60 room credit per room per week towards cost of premium bar drinks • Turn down service with ice bucket/evening snacks delivered to room • Personal Waves gift • Priority booking in restaurants • Free use of Kindle with pre-loaded books (subject to availability) • Complimentary return transport to Oistin’s Street Party.

In addition to the above for 2015 stays

• Lounge access from your UK departure airport

Eats and drinks

Rosso Vivo is an air-conditioned restaurant open for dinner only, which offers an array of Italian cuisine. Seascape overlooks the ocean and is open daily for breakfast, lunch and dinner (5 nights a week), serving a variety of international cuisine featuring both buffet and à la carte options; Feast (over 16 years) is situated in the spa area for dinner only, which offers an array of Asian Pacific cuisine, with fresh fish and innovative fusion dishes (some dishes have a local supplement). A choice of 2 restaurants will be open nightly for your dining pleasure. With 3 different bars, opening at various times in the day, there’s even waiter service on the beach! 24-hour room service (limited menu between 11.00pm–7.00am). The After hours bar is open from 9.30pm–1.30am.

Fun and games

Snorkelling, kayaking, sailing (must be experienced) yoga, meditation, Tai Chi, Pilates, aqua aerobics, aerobics and salsa dancing. In the Ocean House there is an adults games room and library with after-hours bar. The spa area is an attractive adults-only facility (for guests aged 16 years and over) with a large freeform swimming pool. Outside there are deluxe 4-poster day beds on which to relax and beyond is a shady garden for yoga and meditation.


Live entertainment 5 nights a week. Weekly barbecue.

Handy stuff

English newspaper available in reception. Virgin Holidays Concierge Lounge on site. Free WiFi Internet access in public areas.

Additional information

* Denotes local charge.

Child ages at this property 0-7 years.

Please Note: Rollaway beds are available on request. Lounge area is lost when adding extra beds to the Superior Oceanfront Rooms.

Dress code: Smart casual in the evenings. The Seascape and East restaurants require full-length trousers for the gents. Tailored shorts are permitted in the main restaurant only.

Please note: This property is not suitable for wheelchair users or people with walking difficulties due to the number of steps around the property.

All Inclusive of

All meals, English afternoon tea, Sunday lunch with sparkling wine, all drinks to include house wine by the glass, beer, local and some premium-brand spirits, soft drinks, sparkling wine menu all day and cocktails. (Top shelf spirits at a small supplement). All activities unless otherwise stated.

Minimum stay

7 nights: 01 Jan '14-30 Apr '14, 21 Dec '14-30 Apr '15 and 21 Dec '15-31 Dec '15


This property may be unsuitable for some guests due to 10 steps at entrance and spa, 27 steps to the pool, 15 steps to the beach, 6 steps to the Garden Restaurant, 55 steps to suites and 16 steps other suites. The Virgin Holidays Special Assistance Team can be contacted by e-mail at or call us on 0844 557 3998, Monday-Friday 9.00am-5.30pm.

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Waves Resort and Spa

  • What to Expect:
    • 4 based on 804 reviews Location
    • 4 based on 804 reviews Rooms
    • 4 based on 857 reviews Service
    • 4 based on 844 reviews Value
    • 4.5 based on 850 reviews Cleanliness
  • Traveller Rating:
    • Excellent (414)
    • Very Good (260)
    • Average (113)
    • Poor (53)
    • Terrible (47)

This will be about the hotel, not the area. On arrival we had a nice welcome with rum punch. Taken straight to our room. Room was clean, a good size with working air con. The bathroom was nice but...

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3 of 5 stars
Aug 25, 2014 - martinrmn - wales

This will be about the hotel, not the area. On arrival we had a nice welcome with rum punch. Taken straight to our room. Room was clean, a good size with working air con. The bathroom was nice but... Read more the shower, although good with an additional power shower, lacked a shower curtain which would have avoided soaking the bathroom floor. We had booked an ocean view which had a balcony overlooking the beach and ocean. A DVD player was advertised but we tried to use this twice with no success. Commented to staff who thanked us but no offer to check it out. Food: buffet breakfast was excellent with lots of choice although on occasion did run out of the odd breakfast item such as bacon. Lunch was again very good with choice. Evening meals gave you a choice of 3 restaurants 1 of which was under refurbishment. This did not deter from the quality. We ate in both, Seascape and East. Both offered very good choices and even catered for a fussy 13 year old boy. Water sports offered snorkelling, canoes, hobie craft, body boards and paddle boards. Also included was a trip to see and swim with turtles. We did this and it compared favourably with the Virgin Ahoy trip we had previously done. You were only allowed to do this once even if only half full. Perhaps you could be allowed an extra trip on the understanding that if more people wanted to do it who hadn't had the opportunity you would lose your spot. The beach was big enough and never a problem getting a bed or umbrella. Having a trampoline in the sea was great for kids but also attracted the youngsters wanting to do more than "bounce". (Oh to be young). There was a lady on the beach who would take orders for drinks, always had a smile and very efficient. Entertainment was most nights and from what we saw was very good. Wide and varied selection of drinks and the Banks beer was welcome on hot days. The sea was calm and great for snorkelling. There were the usual beach vendors who were polite but also the jet ski guys who could be a pain. There is a pool on site but small, the larger one is adult only and is opposite the main hotel. We could not use it as our son is 13. There is also a poolroom which is a good size and we thought would be perfect for a kids club. The hotel may be missing a trick here as on bad days the kids are sometimes restless. Staff: the majority of staff were pleasant but, as in all hotels you do have the odd one or two who can be grumpy. We also met another family and our children, and us parents, got on very well. The hotel overall was clean, computers were accessible. Wi-Fi was advertised but we don't go on holidays to use this so cannot comment. We have stayed 4 times in different hotels, each have their own strengths and weaknesses. It does lack entertainment for teenagers and we would not be surprised if this changes to adult only. Its advertised as 4 star but even with the laid back atmosphere you expect its more like 3 star. Read less

4 of 5 stars
Aug 23, 2014 - Mary W - Totton, England, United Kingdom

We arrived at Waves knowing it didn't have the wow factor, but what it lacked from its appearance was soon made up by the staff, especially Jackie on reception, Coraline and Lorna in Seascape dining... Read more room, Kenny the barman and Ray on the beach. The food was fabulous, even though one of the restaurants was closed, the menu was transferred to the other ones. The food at East was superb. We celebrated our anniversary while we were at the hotel, and the staff made a big fuss of us and decorated the table. The adults only swimming pool over the road at the spa was so peaceful. The spa treatments we had were superb. The only couple of negatives are the Stairs leading down to the beach were never cleaned, the hotel needed a coat of paint and they could have done with a few more umbrellas on the beach. Read less

2 of 5 stars
Aug 21, 2014 - ShaunC_MK -

I was amazed that the hotel and amenities advertised in the Virgin Holidays brochure was nothing like what we were provided on the holiday. We had upgraded to a delux room but were amazed at how a... Read more bit of PVC plastic stuck on the side of the basin highlighted some of the basic issues including a wardrobe with no doors and the shower looking like it hadn't been cleaned for days. The door on the patio left a 3" gap when shut and was easy to pop open and the quality of the room was disappointing. We ended up moving upon our request to another room, which was nicer but still had a bust lock. The fan and DVD in all rooms as advertised was not present in our new room and the hotel staff pointed us in two different directions regarding the gym. I was later informed its not built yet. The Pool and Spa area is on the other side of a busy main road from the restaurant and bar area and this is certainly not a complex that you would expect from a Virgin brochure. The Pool and Spa area is lovely and the staff are friendly, the food is good, but its the little things that are supposed to help make your holiday the complete package. The Virgin rep took 2 pages of noted but actually offered little to no help. Upon returning to the UK our complaint was only partially acknowledged and a credit for the difference between the rooms was provided, but the emotionally distress caused by the hassle was ignored by Virgin and Waves. Overall this is a major disappointment that I would recommend you ignore on a list of choices for Barbados. Read less

3 of 5 stars
Aug 15, 2014 - nathaly d - Essex, United Kingdom

My family and I arrived at Waves 20th July for 14 Nights holiday. The outside of the Hotel and location on arrival was quite disappointing - the entrance to the Hotel was dark and a set of stairs... Read more descended into the Reception area - not what we were expecting for a Four Star - Virgin are normally very good on things like this, especially for First Impressions!! Anyway, the Reception staff greeted us warmly and we were handed cool cocktails and shown to our rooms - very spacious and bright, the sea views were excellent. During the course of our stay we were entitled to spa treatments daily and to have our mini-bars and snacks replenished daily, but by the second week of our stay this did not happen on a daily basis and on a few occasions we were left waiting for clean towels to come back from laundry. There were other areas where the Hotel fell short of expectations and descriptions given in the Virgin Holiday Brochure - There was no sign of the Gym, no sign of the representative who gave Yoga, Pilates or Aqua-aerobic classes and the Reception staff could not help with this, there was nothing displayed on their Notice board to advise guests of the availability of these activities, if any! Apart from two swimming pools and small range of beach activities for sailing and one pool table in the Library, there was nothing else available for families, especially teenagers staying at the Hotel, neither was there a Kids club of any sort for the younger children and this is usually a Must at all Virgin recommended Hotels, so we were surprised at this! Food and drink were aplenty and the variety quite good, but be prepared to be hounded by Mosquitoes at the East Restaurant over the road in the Spa building - all because of the in-house Fish Pond! We did have some enjoyable, tastey meals there but constantly on the defence from these pests! Also one Restaurant out of bounds due to refurbishment, although the Menue was incorporated elsewhere - surely this is something to make us aware about at the time of booking and anything else that may not be as described in the Brochure / information?! Surely the client needs to know! It was also surprising that the Hotel and staff did not promote the Crop Over (Carnival) season which was happening at this time because this is a Major event around Barbados and we expected some reference to this in and around the hotel and the activities/entertainment being put on, but once again we were disappointed. The evening entertainment was very limited to a couple of live singers each evening but the music and choice of songs very repetitive. There was a Steel Pan player over a couple of lunch times and that seemed to be the only reference to it being Carnival time on the Island!! The beach area at the Hotel was very small and limited availability for loungers with umbrellas, although it was a good location with quite calm seas. Unfortunately, you had to be aware of the poisonous trees and fruit around the beach which also limited the amount of access you had to it. Travelling around from the Hotel location was not too bad - Bridgetown was about twenty minutes in one direction and Holetown about ten minutes in the other. Holetown was calmer and quite chic and moden in comparison to the Capital Bridgetown, which seemed over-crowded and chaotic and it was quite a disappointment to see all the crumbling buildings and sites which haven't been repaired or preserved, especially since these are important Tourist areas which will be visited often. There is a lot of new developments and malls with ice-cream parlours and designer stores but some of these are to be found amongst crumbling old hotels, banks and other buildings no longer in use, obviously bitten by recession and change! All in all a holiday with mixed impressions but not quite up to the expectations we hoped for when reading up on Virgin's reviews and definitely not what we would call Four Star!! Please be honest and tell clients like it is so we can decide if we really want to book here! Read less

1 of 5 stars
Aug 15, 2014 - james h - London, United Kingdom

If you enjoy eating fish, then this is the hotel for you as there is little else! We were shocked that Virgin have this hideous hotel in there 2014 brochure-spent 11 nights.there Ahhhhh. The staff... Read more made the hotel bearable, take them out of the equation and your left with a rather run down smelly dump . So pleased to get on the mini bus to the airport, talking with a guy who said he had stayed there three times, we looked at him as if he was mental.. . Read less

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