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Set on one of Cuba's most beautiful beaches, the Blue Beach of Varadero, this is a great complex with a fantastic range of amenities. There are several restaurants to choose from, serving a range of dishes, and the bars are open 24 hours a day, premium brands included, so there's no need to watch the clock for last orders! There are 3 swimming pools to lounge by, 1 reserved for sports and games and 1 huge freeform pool with a children's section and 1 for the exclusive use of Royal Service guests. The young ones will also love the activities on offer at the baby and mini-clubs, allowing you time to soak up the sun in perfect peace. When feeling active, the list of activities is almost endless! You can try your hand at a variety of water sports, including kayaking. For pure indulgence, the spa* features 2 hydrothermal circuits and a superb relaxation terrace with janzu pool, swimming pool and 2 Jacuzzis. Rooms are spacious and well equipped with all the mod cons necessary to make your stay a pleasurable one. At night, enjoy a cocktail at one of the bars overlooking the ocean, before deciding whether to head for the Italian, 2 international gourmet (1 for Royal Service guests), Mexican, Fusion or Japanese for your evening meal. Evening entertainment is available to suit all ages, so make sure you have yourself some night-time fun, whether you're 5 or 105! The Paradisus Varadero boasts 80 master junior suites with living room, spacious bathroom, hydro massage, walk-in closet, Balinese bed on the terrace/balcony and outdoor shower. These benefit from an outdoor Jacuzzi, a spacious terrace, fabulous ocean views and private access to the beach, form part of the hotel's super deluxe Royal Service. If you've treated yourself to this you'll be greeted with a welcome cocktail upon arrival. Its VIP treatment all the way from there-on-in with dedicated check-in, luxury amenities in your hotel room, a personalised mini bar with premium drinks, turn-down service and a pillow and sheets menu. What's more, there's a butler on-hand catering to your every whim! When it comes to dining, you're assured of guaranteed reservations at the hotel's à la carte restaurants. You'll also enjoy preferential treatment at the spa, where you're entitled to 1 hydrothermal circuit per person per stay and 30% discount on massages, whetting your appetite for indulgence! Green fees are included at the Varadero Golf Course and a swimming pool on-site is reserved just for Royal Service guests.
On the white sands of Varadero, a 15-min drive from downtown Varadero. Located within the Varadero Ecological Reserve. Transfer time from Havana airport: 3 hours.
All amenities are within easy walking distance. Varadero town centre is a 15 min drive away.
510 rooms, all with balcony, air-conditioning, seating area, satellite TV, telephone, coffee maker, mini-bar (restocked daily), safe, iron and board, bathrobes and hairdryer. Junior Suites have garden views and 1 king-size bed or 2 twin beds, sleeping max 3 adults, or 2 adults and 1 child.
Junior Suites Ocean View - have fabulous sea views, sleeping max 3 adults, or 2 adults and 1 child.
Deluxe Suites Ocean View - with upgraded amenties, welcome cocktail, personalised check in, turn-down service, guaranteed reservations in à la carte restaurants and late check out depending on availability, sleeping max 2 adults and 2 children.
Paradisus Varadero Resort & Spa Royal Service SuitesMaster Junior Suites Royal Service have upgraded amenties, welcome cocktail, personalised check-in, personalised mini-bar restocked daily with premium beverages, 24-hour room service, butler and turn-down service, in-room spa services*, CD/DVD/USB, swimming pool/beach towel bag, pillow and sheet menu, guaranteed late check out, priority booking in specialised restaurants, YHI-SPA and diving, private transfers, 30% discount on massages and a free hydrothermal circuit per person per stay and have 1 king-size bed or 2 twin beds, sleeping max 2 adults and 1 children. Master Junior Suites Ocean View Royal Service - as above but with beautiful sea views.
6 restaurants: Ara (Cuban and international cuisine; open for buffet breakfast, lunch and dinner), Grill Siboney (buffet, seafood; open for lunch), Sakura (Japanese-style Teppanyaki; open for dinner), Stella di mare (Italian), Turey (International gourmet cuisine, open for dinner) and Bella Mar Restaurant (exclusive to Royal Service guests). Reservations required for any speciality or à la carte restaurant. Dress code in effect at night. 9 bars: Carabo beach bar, Hicacos and Hatuey beach bars, Cusubí lobby bar (open 24-hours), Cairi (snack bar open 24-hours), Fun Pub Areito, Toa (pool bar), La Notte Royal Service lobby bar (open 24 hours and exclusive to Royal Service guests), Rincon Frances Royal Service pool bar (exclusive to Royal Service guests). Royal Service beach bar.
3 swimming pools (1 with children's section and another exclusive to Royal Service guests), tennis, fitness centre, massage*, Jacuzzi, 18-hole golf course nearby*, 3 floodlit tennis courts, table tennis, pool tables and volleyball. Water sports available include catamaran sailing (sailing instructor mandatory), pedalos, and kayaks. Free diving (reservations required) introductory lessons available in the pool. Baby club (1-4 years), kids' club (5-12 years) and mini-disco in the evenings (5-12 years). Teenage club.
Fun pub open 7.00pm-2.00am. Nightly live entertainment and mini-show for children. (8.30pm)
24-hour room service. Hairdresser*.
*Denotes local charge
Child ages at this property up to and including 12 years.
All meals, snacks and drinks, all activities and entertainment above unless otherwise specified.
Wheelchair accessible room with 1 king-size bed and roll-in shower in a Standard Room category. 1 Master Junior Suite Royal Service also available with a bath. Good general access around the property.
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TripAdvisor Traveller Rating:
First of all, I swear, I am not one of those ultra picky travellers who whines about the lack of bacon at the resort buffet. Here is a fair review of the Paradisus Varadero. we travelled myself, my... Read more wife and our 12 months daughter, we had good time and we are already missing Cuba! PROs - the property's great, right on the Ocean! The buildings are immerse in a tropica l garden well maintained. - the beach is great, wide, well kept and easy to access. - personnel kindness. Everyone is so friendly! We travelled with our baby and waitresses and maids were lining up to entertain her! Very kids friendly environment! - Romantico Restaurant offers a great upscale service and live music. The girls playing violin were amazing! vvery romantic environment! - Kids Club. Arianna is great with children. The baby club is a cheerful and well equipped place, especially in the rainy days. - night shows and musicians performing. - main lobby. Very spacious and elegant. CONs - very weak power in the rooms shower. - very slow room service. We asked for water bottles in our room but the service repetedly forgot to deliver them to us. - no door dividing the room to the bathroom. We found it extravagant and funny in the beginning, though... - buffet restaurant food pretty bland. After a few days we learnt what to choose, but in general the food can be improved. Best thing: pizza, omelettes and grilled ham; worst thing: burger patties and hot dog sausages Bottom line, pleasent stay and really nice property. It needs improvements... Read less
I am at a loss to understand how there can be such differing opinions of this wonderful 'home away from home' special holiday destination, based on some of the recent reviews written by guests who... Read more were there at the same time as we were. Our experience was so different to the negative reports and hopefully I shall explain why. We visited the Royal Service for the first time in November 2011 and were 'pampered to perfection' as first time guests and decided then that we would try to return. Unfortunately we had to wait two years to return, however, you would have thought that we had only been away a very short time as our welcome back was so genuine from many members of the staff who had remembered us from our visit two years ago. Jorge and Lidaimi from the pool bar were both on hand to welcome us back, which was a real treat as they normally work alternate days plus the reception and management staff who all made us feel so welcome. Yet again we were treated to exceptional service from butlers. We were initially disappointed to discover that our butler from our last visit, Eldys, was off work recovering from eye surgery but our two butlers, Rolando and Alexander, were superb, attending to our every request as if we were their only guests.They created and delivered amazing breakfasts to our patio on 12 mornings of our visit, including a call from Alex the morning that we hadn't ordered a room service breakfast to check if our request had been missed!!! Anything that was available in the restaurant would be delivered to our room even when not available to be ticked on the room breakfast card. It took two butlers to deliver these so also many thanks to Lester who often assisted Alex on his duty days. Alex also created two amazing dinners for us on our patio, where nothing was impossible. We gave Alex our preferences (which was for a simple seafood based salad) and he arranged with the a la carte restaurant to produce us an amazing lobster, shrimp, salmon, calamari and prawns creation, including starters and main. We enjoyed this so much that we asked for it to be recreated on our last night which Alex managed to get the chef to agree to even though it was Italian night in the Bel a Mare restaurant and many of the items we asked for were not on the menu that night.This time we were treated to a tuna carpachio starter with smoked salmon as well as the amazing main. We invited a young French Canadian couple to join us for this final meal, which Alex took in his stride creating the meal for 4 AND having a crib placed in our room so their baby son could sleep in comfort whilst they were eating with us. Butlers do so much more than the obvious and are integral to the success of the Royal Service offering. Not to forget Rolando who also provided our excellent breakfasts and sorted any small problem swiftly with a smile on his face. It was a joy to see Eldys return a few days into our trip who also greeted us like long lost friends. The pool bar staff, Jorge and Lidaimi, who had contributed to our pampering last time managed to exceed themselves this year. Other recent reviews have mentioned how good they are and this is no exaggeration. We hardly ever had to ask for a drink when they were on their frequent trips around the pool and beach because drinks just arrived at regular intervals based on what they knew we liked, interspersed with imaginative new drinks that they thought we would like. They were very ably assisted by the excellent pool staff on busy days, Marvin and Julio Cesar, who also delivered drinks and dry towels, as well as switching on the swimming pool bubbles whenever they saw my wife sat in the bubble pool!! Though possibly the most amazing addition to the excellent bar staff are the gardeners, particularly Yosbani, who brings freshly harvested coconuts, ice and rum to create your very own coconut rum cocktail at your pool chair. Two years ago he made me a hat from palm fronds which came home with me and is used in the garden at home. This year he made one to measure for my wife as well as a small flower basket also made from palm, which he filled with fresh flowers every few days! These have also come home to the UK!! This team of pool and garden staff work with only one thought in their minds - which is how can they make your holiday the very best that Cuba has to offer. They, the butlers and management staff are the main reasons that we will try and return. We have never been anywhere 3 times and only two places twice!! Lidaimi even brought in avocados from a neighbours garden and made us avacado salads for lunch delivered to our pool lounger - all as her own special present to us. Yes there are little niggles, as there will be in any holiday destination, but the number of repeat visitors that you meet and talk to, some now on their 15/16th visits with many on their 7/8th visits, tells you that there are many many many more positives than negatives and if you do have the misfortune to have a negative experience then the management team led by Dayamis Logilde works tirelessly to resolve them. It may not be the absolute best food that the Caribbean has to offer and the still wine may be poor (it was much better two years ago!), but the fresh fruit, non-alcoholic and alcoholic cocktails, the rose cava and seafood are a delight and the service in The Royal Service is second to none in our experience of the Caribbean (which includes cruising many Islands and stays in Barbados, Antigua and Aruba). There is no 'manyana' mindset here - This 'Servicio Real' is our kind of pampering and we will return for more of it. It is a real shame that Thomson have opted out of a Manchester to Varadero service so we will use an alternative company in future. Read less
We are looking to attend this hotel in May 2014 to celebrate our wedding anniversary. Upon booking we were and still are to an extent very excited but some of the negative reviews are now concerning... Read more me. In particular ones referring to dated rooms bugs and lack of hot water. Given that this hotel charges a higher price in comparison to the others on the stretch and (not referring to royal service ) surely it can't be all that bad otherwise what are we paying for? I really hope the hotel isn't as bad as some of the recent reviews Read less
I love Cuba. I've been there 5 times, the most recent in April in Holguin. I love the country and its people, the beaches and the culture. I know what to expect when I'm there, I know the food is not... Read more always wonderful and it's definitely a developing country. But this place was not a hotel I'd return to and I've never been able to say that about a resort in Cuba before. My boyfriend and I were there for a wedding with 30 other people. Rooms: Our room was nice, kept clean by the maid but outdated. There was a rarely enough hot water for both my boyfriend and I to have showers one after the other and even when there was, the pressure was so low that the water didn't always come out the showerhead. We called to ask for help with this the first night there, were promised a technician who never showed up and when we heard that the other couples in our group had the same problem, we just decided to suck it up. One of the families there with us got to their room to find no toilet seat in the room and it took two days of calling and visiting the front desk to get any change made. Food: Meh at the best. I am not picky, I can generally always find food at the buffets in Cuba but this wasn't great. Fish and meats at the grilling stations were very good though. We visited 4 a la carte restaurants (fusion, Romantico, Mexican and Japanese) and all were very good. Beach: Beautiful, beautiful, beautiful. Cleaned daily, animation and activities seemed fun (didn't participate so can't judge). On our last day, we even had a gentleman from the hotel find us chaises longues. There were also waiters taking drink orders so you didn't have to get up and go to the bar if you didn't want to. Pool: Quiet. There was no music or activities there, which made it seem a bit blah. Service: At the front desk, it really depended who you spoke to. There were some very friendly women and one not friendly woman there. At the buffet, there was a wonderful woman who gave us going away gifts, as did our maid. Same goes for the 2 people working the pool bar. They were huge pluses in a place that was just really not that great. But another thing that bothered me was there seemed to be a consistent lack of communication among the staff. Any question we asked seemed to bring different answers from all different people. My parents were at the hotel next door and I asked three people if they could come over and have supper in our buffet and got three different answers, all of which were ridiculously expensive. Also, everyone seemed to have broken locks on their balcony doors. We were on the second floor, so no real problem but when my in-laws, on the ground floor, complained, they were told don't worry, Cuba's safe. While I agree, I still want a locking door. They had to insist repeatedly to have it fixed. At least one night, the bar ran out of ice and certain bottles. The bathrooms for certain a la carte restaurants were broken so you had to walk to the Romantico to pee if necessary. We had coffee mugs but no coffee maker in our rooms while others had the coffee but no mugs or no coffee but all the other parts. Read less
We just came back from 5 nights here and had a great time! Food: The food was good once we figured out our best bet. The food gets cold in the buffet, so we took advantage of the fresh fish bar... Read more where you pick a piece of fish and they cook it right in front of you. The grill at the beach was good for hot/fresh food too. There were lots of salad options to choose from. There was what appeared to be kale, boston lettuce and spinach surprisingly. The only problem was the dressing. It was hard to find a balsamic or light dressing. I got creative and took some of the items from the "pickled" bar and added it to the salad with some lime and salt & pepper. Great alternative! The a la cartes were okay. The Mexican left us hungry, but you can order multiple entrees if you need more. The Japanese was the best. It was hot & fresh because it was cooked in front of you. The Romantico had potential, but my meal wasn't great. The chicken was tough. Beach: The beach was awesome! This hotel has a great spot on the beach. Clear/clean sand. The actual resort it very close to the water. There is a food grill and bar right on the beach with great bar service. Pool: The pool was nice. Huge pool with lots of different spots to lounge. The swim up bar was a hit. Great service from Enrique.....or was is Oscar..? There was a separate kids area which was nice so you didn't have to be stumbling over kids which having a few extra cocktails around the bar. Gym/Sports/Activities: Great gym facility. Very clean and filled with equipment for both weights and cardio machines. Also, there's a nicely kept tennis court and basketball area. Beach volleyball takes place daily along with some other activities too. Accommodations: The first room they gave us wasn't that nice. It would have worked, but we felt there was something better. It was in the 24 building on the ground floor, facing open pipes and a worker's hut of some sort. The bathroom wasn't that updated and there were some ants in the front hall area. We gave us a free room change due to the poor view to a 2nd floor room in the 21 building. It was much better. Same layout, but the bathroom was updated and there were no ants. Staff: The majority of the staff were great with us. The front desk was very accommodating whenever we had any problems. The bar tenders were all very friendly. The entertainment crew were great too. Special thanks to Manny for helping us have a great time! Havana: We went to Havana in a private car instead of in a tour group. I would highly recommend it. It was 120 pesos for the two of us. We were on our own schedule and it was much more personal. The tour guide was very friendly and knowledgeable. We got to see some of the hot spots - the political square, cigar factory tour (10 pesos), the highest bridge, old & new Havana and we were driven in a cool old car. Crowd: There were a bunch of couples, a few kids, more of a 25+ crowd. Not the spring break vibe at all. Overall great place. They could do with some renos and some more variety foodwise, but overall it was much better than we anticipated. We'd go back for sure! Read less