Caribbean Holidays

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  • Mon - Fri9am - 9pm
  • Saturday9am - 7pm
  • Sunday10am - 6pm
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TripAdvisor Traveller Rating

4.5

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Couples Negril

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WEATHER HERE

Couples Negril is an attractive, contemporary hotel right on the sugar-white sands of Bloody Bay and surrounded by 18 acres of lush, tropical gardens. There's plenty to do for those who enjoy more than just soaking up the sunshine: you can play tennis, work out at the fitness centre and even water-ski or scuba-dive. Entertainment is provided every night of the week and a pianist plays 4 nights a week while you sit back, relax and enjoy that well-deserved rum!

At a glance

  • Premium All Inclusive
  • Free local excursions
  • Free scuba-diving and water sports
  • Free unlimited golf

Where is it?

On 18 acres of tropical gardens, facing a white sand beach, 5 miles from Negril. Transfer time from Montego Bay airport: 1 hour 30 min.

Larger Map

Room information

234 rooms on 3 floors in 9 buildings with no lifts. All with balcony/terrace, air-conditioning, ceiling fan, flatscreen satellite TV, iPod docking station, telephone, mini-bar replenished daily, tea/coffee maker, in-room safe, iron and board. Deluxe Garden View Rooms overlook the gardens and have 1 king-size bed sleeping max 2 adults.

Room Upgrade

Deluxe Ocean View Rooms are as per the Deluxe Garden View Rooms but with partial ocean views.

Deluxe Beachfront Rooms are as per the Deluxe Ocean View Rooms but located in the blocks closest to the beach with partial ocean views.

Garden Suites overlook the gardens and have a large bedroom with seating area, oversized bathrooms with bathrobes and shower, plus a hammock on the balcony/terrace.

Beachfront Suites are as per the Garden Suites but located close to the beach, with ocean view.

Club Room Benefits available at an additional supplement to all room types and includes:

- VIP check-in
- 25-min aromatherapy massage per person per week
- Bottle of Champagne within 24-hours of arrival
- Night snorkelling excursion for 2 per week
- 1 official Couples photo per week
- International newspaper delivered to the room daily
- Guaranteed late check-out until 3.00pm
- Lounge access from your UK departure airport (only included when booking a package holiday)

Eats and drinks

4 speciality restaurants: Heliconia Grill restaurant (Mediterranean grilled specialities and pasta dishes), Cassava Terrace (buffet breakfast, lunch, dinner is a mixture of buffet and à la carte, open 6 nights a week), Otaheite (gourmet Caribbean dining, dinner only, reservations required), Lychee (Asian fusion style, dinner only), beach grill. In-room Continental breakfast (6.30am-10.00am). 24-hour dining. 6 bars including a swim-up bar.

Fun and games

Swimming pool with 4 Jacuzzis and swim-up bar. 4 tennis courts (2 of which are floodlit), fitness centre, yoga, pilates aerobics, beach and pool volleyball, unlimited golf including green fees and transportation to nearby course. Mandatory caddy payable locally, clubs available for hire. Water sports (instruction included) including Hobie Cat sailing, windsurfing, wakeboarding, water-skiing, kayaks, snorkelling and glass-bottom boat tours. Scuba diving resort course including one complimentary dive offered for beginners and one complimentary dive per day for certified divers. Au Natural beach area. Games room. Complimentary excursions including a Sunset Catamaran Cruise, a trip to a popular sunset bar, a trip to Margaritaville and a shopping tour.

Entertainment

Live nightly entertainment including a piano bar and beach party. Films on the beach by starlight.

Handy stuff

Free WiFi Internet access. Beauty salon*. Full-service Spa*. Boutique and gift shops.

Additional information

Couples over 18 years only.

*Denotes local charge.

All Inclusive

All meals and snacks, all drinks (all premium brands), all activities and entertainment detailed above.

 

 

Minimum stay

3 nights, except over Christmas and New Year when it is 7.

Accessibility

Good general access around the property: properties that offer good general access for those guests who are able to walk short distances and can manage up to six steps. The Virgin Holidays Special Assistance Team can be contacted by e-mail at special.assistance@virginholidays.com or call us on 0844 557 3998, Monday-Friday 9.00am-5.30pm.

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Couples Negril

  • What to Expect:
    • 4.5 Location
    • 4.5 Sleep Quality
    • 4.0 Rooms
    • 4.5 Service
    • 4.5 Value
    • 4.5 Cleanliness
  • Traveller Rating:
    • Excellent (2233)
    • Very Good (784)
    • Average (191)
    • Poor (108)
    • Terrible (37)

We went for our 25th Anniversary and cant wait to return. Everything was great from the food to the activities. If we wanted to just lay on the beach or go on an excursion it was up to us. Beautiful...

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5 of 5 stars
May 23, 2015 - cdm446 - Vinita, Oklahoma

We went for our 25th Anniversary and cant wait to return. Everything was great from the food to the activities. If we wanted to just lay on the beach or go on an excursion it was up to us. Beautiful... Read more resort Highly recommend. Read less

4 of 5 stars
May 21, 2015 - AlecBeange - Edom, Texas

We just had 3 nights at this all inclusive resort. The beach, pool, bars and restaurants were all superb! The water activities were also great. We really enjoyed the scuba dive and the SUP... Read more boarding. Our only complaint is maybe the rooms could do with some updating and we had no hot water in our room for the first 24 hours. When we complained about no hot water the front desk gave us the impression that it happens all the time and is no big deal. Well when you fork out over $500/night for a room, I would expect some hot water! There was never any offer to compensate for the lack of basic amenities either. Other than those couple of issues, we had a great time. If we were to go back again we would organize a flight from the airport to the resort as the 1.5 hour bus trip took us by surprise. Read less

5 of 5 stars
May 19, 2015 - cspeer09 - Atchison, Kansas

We went to Couples Negril for our honeymoon back in '09, just got back from our second trip there and we still love it. We always feel like we are at home here. I think we were given a different room... Read more by mistake (a corner garden view vs a standard garden view) because when we made reservations for dinner they had us listed under a different room number. However they didn't move us and we enjoyed the extra windows :) The repeat guest dinner was fabulous again, we were so excited just to go to it (we went to the repeat dinner at Swept Away a few years ago). The staff is always so friendly. We love to play volleyball and the entertainment staff is always willing to get a game going even if its stifling hot. The beach is nice - not as crystal clean as Swept Away, have stuff here and there that falls from the trees, leaves, twigs, etc. but there is still plenty of space and enough lounge chairs to go around. There was some construction going on at the resort to the south, sounds like its a complete tear down and will be noisy for a couple years so if you can't stand construction noise i'd wait awhile before coming here. its not that bad, but I could see how some might be irritated. we were on the opposite end of the resort so we couldn't hear it from our room. Would I go back to Couples Negril, yes! I hear its awesome over New Years so that's next on my checklist. Read less

3 of 5 stars
May 19, 2015 - Dee M

I gave Couples over a week to respond to my complaint, and since I've heard nothing yet, I'm going to give my honest opinion of this resort. This was our 2nd time to Couples Negril, here for our... Read more 25th anniversary. Our 1st time 5 years ago was amazing, which is why we returned. Again, we stayed in garden view suite, building 9. I'm so sad and disappointed with the way things have gone downhill at this resort. We spent a LOT of money on this trip (over 5k), and I really feel like we were ripped off. Our room was only cleaned twice the entire week. The bar in our room was only restocked once the entire week. The resort was dirty and definitely showing its age The food was mediocre. There was a lot it, but the quality was poor. Same with the alcohol. For a resort that claims to serve top shelf/premium liquor....this was a definite lie. Unlike before, their alcohol was watered down and had something added to it that gave it a club soda taste. Staff friendliness was hit or miss, depending on who you ran into. The best part of the trip....having the resort directly behind your building being torn torn the week you're there. No apologies for the noise or inconvenience was ever heard from the staff. I guess I understand budget cuts and all, but if that's the case, then you are no longer a "luxury " resort and have no business claiming to be so and charging what you do. We will definitely NOT return to Couplus Negril. Read less

4 of 5 stars
May 19, 2015 - forestshazza - United Kingdom

This was our second visit to Couples Negril to celebrate our wedding anniversary. I have always said that I would never visit the same hotel twice but yesterday I booked this hotel for our third... Read more visit this September in four years! I only wish we could visit more often! The reasons why we have rebooked are many. The location is one of the main factors, the beautiful calm sea, the white sands, the immaculately maintained grounds where you may spot a night heron by the pool or a hummingbird flitting amongst the flowers. I hope the rumours about the large hotel being built next door are not entirely true as this will ruin the look of the bay. The staff are another big factor for returning. Service was always great, staff were pleasant, friendly and welcoming. I believe if you treat others how you wish to be treated and greet them with a smile you will get the same response back. I am always amazed at the number of people that don't seem to have any manners - a please and thank you takes no effort at all. My only issue was being hounded by housekeeping on our last day as if they were trying to get us to tip them. I wouldn't mind but we hadn't seen either of these individuals cleaning our room during the 2 weeks we were there. As a fussy eater I have sometimes struggled with finding hotels that provide a good selection, however at Couples Negril the food is always amazing, with a great wide selection. We tried all of the restaurants and did not have a poor meal in any of them. Previously I have wondered whether it is worth booking a private dinner but I decided to book a private dinner in the Treehouse as an anniversary surprise for my husband. I would like to thank Kemar for his help in arranging the surprise. The dinner was amazing and well worth every penny. Special thanks to our waitress for the evening as well (sorry I forget her name). Drinks - great range of some amazing tasting cocktails and branded drinks too. My husband always wants to take the red flag home with him however I have assured him it will not work outside of Jamaica! Rooms - we stayed in a Garden room on our first visit and a Garden Suite on our second. Although there is a lot more space in the Suite we have decided to stick with the Garden room and spend the extra money on a private dinner, spa treatments or night snorkeling. We did a couple of day and night snorkeling trips and feel safe with the guys whenever they take us out. Night snorkeling was not as enjoyable on this visit due to the number of jellyfish in the sea but that is beyond anyone's control. We did see some puffer fish, lobster, crab, and a sting ray so was still amazing. This year we decided to be brave on our second day and try the Au Natural beach. I am so glad we did. I don't want to praise this beach too highly as I love the fact it can be so quiet but there is so much freedom in being naked. We both found that without swimming costumes sand did not get stuck anywhere and was not transported back to our rooms. It was also great to still be able to swim on the last day and not have to take home our wet costumes in our luggage. I did have one issue with the hotel trapping birds during breakfast in sticky traps. I have been assured by management in written communication that this will not happen again. Overall I cannot wait to get back to this lovely hotel in a little corner of paradise in September. Read less

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