Caribbean Holidays

0844 557 4321

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  • Mon - Fri9am - 9pm
  • Saturday9am - 7pm
  • Sunday10am - 6pm
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TripAdvisor Traveller Rating

4.5

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Couples Negril

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WEATHER HERE

Couples Negril is an attractive, contemporary hotel right on the sugar-white sands of Bloody Bay and surrounded by 18 acres of lush, tropical gardens. There's plenty to do for those who enjoy more than just soaking up the sunshine: you can play tennis, work out at the fitness centre and even water-ski or scuba-dive. Entertainment is provided every night of the week and a pianist plays 4 nights a week while you sit back, relax and enjoy that well-deserved rum!

At a glance

  • Premium All Inclusive
  • Free local excursions
  • Free scuba-diving and water sports
  • Free unlimited golf

Where is it?

On 18 acres of tropical gardens, facing a white sand beach, 5 miles from Negril. Transfer time from Montego Bay airport: 1 hour 30 min.

Larger Map

Room information

234 rooms on 3 floors in 9 buildings with no lifts. All with balcony/terrace, air-conditioning, ceiling fan, flatscreen satellite TV, iPod docking station, telephone, mini-bar replenished daily, tea/coffee maker, in-room safe, iron and board. Deluxe Garden View Rooms overlook the gardens and have 1 king-size bed sleeping max 2 adults.

Room Upgrade

Deluxe Ocean View Rooms are as per the Deluxe Garden View Rooms but with partial ocean views.
Deluxe Beachfront Rooms are as per the Deluxe Ocean View Rooms but located in the blocks closest to the beach with partial ocean views.
Garden Suites overlook the gardens and have a large bedroom with seating area, oversized bathrooms with bathrobes and shower, plus a hammock on the balcony/terrace.
Beachfront Suites are as per the Garden Suites but located close to the beach, with ocean view.

Club Room Benefits available at an additional supplement to all room types and includes:

- VIP check-in
- 25-min aromatherapy massage per person per week
- Bottle of Champagne within 24-hours of arrival
- Night snorkelling excursion for 2 per week
- 1 official Couples photo per week
- International newspaper delivered to the room daily
- Guaranteed late check-out until 3.00pm
- Lounge access from your UK departure airport (only included when booking a package holiday)

Eats and drinks

4 speciality restaurants: Heliconia Grill restaurant (Mediterranean grilled specialities and pasta dishes), Cassava Terrace (buffet breakfast, lunch, dinner is a mixture of buffet and à la carte, open 6 nights a week), Otaheite (gourmet Caribbean dining, dinner only, reservations required), Lychee (Asian fusion style, dinner only), beach grill. In-room Continental breakfast (6.30am-10.00am). 24-hour dining. 6 bars including a swim-up bar.

Fun and games

Swimming pool with 4 Jacuzzis and swim-up bar. 4 tennis courts (2 of which are floodlit), fitness centre, yoga, pilates aerobics, beach and pool volleyball, unlimited golf including green fees and transportation to nearby course. Mandatory caddy payable locally, clubs available for hire. Water sports (instruction included) including Hobie Cat sailing, windsurfing, wakeboarding, water-skiing, kayaks, snorkelling and glass-bottom boat tours. Scuba diving resort course including one complimentary dive offered for beginners and one complimentary dive per day for certified divers. Au Natural beach area. Games room. Complimentary excursions including a Sunset Catamaran Cruise, a trip to a popular sunset bar, a trip to Margaritaville and a shopping tour.

Entertainment

Live nightly entertainment including a piano bar and beach party. Films on the beach by starlight.

Handy stuff

Free WiFi Internet access. Beauty salon*. Full-service Spa*. Boutique and gift shops.

Additional information

Couples over 18 years only.

*Denotes local charge.

All Inclusive

All meals and snacks, all drinks (all premium brands), all activities and entertainment detailed above.

 

 

Minimum stay

3 nights, except over Christmas and New Year when it is 7.

Accessibility

Good general access around the property: properties that offer good general access for those guests who are able to walk short distances and can manage up to six steps. The Virgin Holidays Special Assistance Team can be contacted by e-mail at special.assistance@virginholidays.com or call us on 0844 557 3998, Monday-Friday 9.00am-5.30pm.

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Couples Negril

  • What to Expect:
    • 4.5 Sleep Quality
    • 4.5 Location
    • 4.0 Rooms
    • 4.5 Service
    • 4.5 Value
    • 4.5 Cleanliness
  • Traveller Rating:
    • Excellent (2209)
    • Very Good (774)
    • Average (189)
    • Poor (108)
    • Terrible (38)

My wife and I love the Couples brand. We have been traveling to these resorts for several years and always look forward to coming back each year. Couples management: please DO NOT listen to these...

TripAdvisor LLC. All rights reserved.

5 of 5 stars
Apr 25, 2015 - Fred J - Oxford, Mississippi

My wife and I love the Couples brand. We have been traveling to these resorts for several years and always look forward to coming back each year. Couples management: please DO NOT listen to these... Read more recent reviews complaining about the lack of a party atmosphere. Many customers come to a Couples resorts precisely for the relaxing and laid back atmosphere. I, personally, don't want to have to listen to loud, drunk people who think they are on some crazy Spring Break vacation. We prefer our vacations quiet and relaxed. It is for this reason that we absolutely love Couples resorts and will continue to be repeat visitors. In addition to the quiet, relaxed atmosphere, the food is always excellent and the accommodations are nice and comfortable. Keep everything just the way it is. Let all of the people who just want to get drunk and party go somewhere else. The presence of people like that ruin everyone's good time and relaxation. Read less

4 of 5 stars
Apr 24, 2015 - Joe D - Pittsburgh, Pennsylvania

My wife & I stayed 4/11/15-4/18/15. This was our first time. We are early 40's. We have been on 7 cruises, and this was my first time at an All Inclusive. We had a wonderful time. We always meet... Read more new people and make new friends and this always makes vacationing more fun, and this time was no different. That said was it perfect? Of course not, nothing is. Let me start with the negative: The drive from the airport to the resort is nearly 2 hours. This is a real drag when you've been traveling all day, and you get here...and you still aren't there. Obviously this is not anyone's fault. It was an "older" crowd. Another review estimated majority 50+ and I would say that is probably right. We are in our 40's but still party & play like we're in our late 20's or early 30's. Most of the evening activities were slower paced--"casino night" (lame), movie on the beach, one guy playing acoustic guitar on the beach (great musician...just slow paced). Helciona Grill service was very slow. Housekeeping wasn't consistent with times. One day we didn't get our room serviced because we slept all afternoon, they knocked several times--this one is totally on us. But other days we were out from 7a-2p and it still wasn't made up, they didn't get there until 3pm. The next day they were there in late morning. Some days not until evening turn-down service. I understand every room can't be cleaned at once, I don't really care when they clean it...If we could have figured out their timing we would have made sure we weren't there each day at that time. Sometimes we were afraid to shower because we weren't sure if we would get another towel for the next shower. We were building 3 on the 3rd floor. THIS ONE WAS PRETTY ANNOYING... The majority of the Discover SCUBA class was a hard sell to get certified, for an addition $360 (approx.). We heard you the first time, we considered it, we decided against it, drop it. They did more pushing to get certified than they did teaching the skills--we've done Discover SCUBA several other times and it has never taken 2 hours of instruction. I guess that is how long it takes when 90 minutes of that is trying to convince you to get certified. When we came to the top after the dive the first thing out of the instructor's mouth was pitching us to get certified. I wanted to ask him if he wasn't going to have the boat pick us up if we said "no." HAVING SAID THIS--The instructors were nice and helpful and the diving was great...just cool it with the hard sell...I walk away from sales people who do this to me on a car lot. Now the positives.... The staff is pleasant and friendly. I've never met so many people who are so happy working! The "worst" mood of anyone I met simply answered my question, without being effervescent (I wouldn't really call that a "bad" mood). Omar the bartender was my favorite! He taught me that I want to order "Jamaican Lemonade" instead of just "lemonade." If you just ask for "lemonade" you are going to get 7UP...I guess that is what the British want. The Silver Birds steel drum orchestra played our last night. Holy Crap were they great! The resort is small as resorts go. Only about 250 rooms? This is a plus in my eyes, because who wants to be cramped in restaurants, trying to find a beach chair if you didn't get up a 7am to "save" one all day? I never felt crowded. Other thoughts... The majority of the food was on the spectrum from decent to good. The Prosciutto wrapped Filet in Otalheite, was exceptional. Lychee was decent but didn't blow my socks off. The Helciona grill (lunch/late night) food was good, but the wait was long, at least 20 mins. The Helciona grill for dinner surprised me--I was quite pleased with the two dinners we ate there (I wasn't expecting much because of the snack bar performance) The buffet was decent--cooking mass quantities is never going to be great food. The room bathrooms do take some getting used to. I suggest not putting the bathmat down until after the shower (it will get wet otherwise.) The pool bar service was mediocre. It rained almost every day, and there isn't a lot to do when that occurs. I suggest hot tub (keep the drinks dry though), and pool volleyball. We did NOT do Club Mobay at either end. Arriving our flight landed at 3pm and there was NO need for Club Mobay. I've heard that things around noon are quite a bit more busy at the airport, so maybe then it would be worthwhile. Departing we were at the airport around 10:30am for a 12:30p flight, it was very busy at the airline check-in. The security line was long, but moved along, Club Mobay would get to skip to the front but didn't seem worth it to me. I think the fun people we met had a lot to do with our feelings, and am glad we met them. Bottom line... Although we had a wonderful time, it was also pretty expensive (although you do pay a bit more for adults only). Almost twice as much as we've paid for cruises (even factoring in the cost of alcohol and excursions). In my cost/benefit analysis I don't know that it is twice as good. If a group of friends were vacationing together and wanted to go, I would. But for just us, we can have almost as nice a time for less money. If money weren't a factor then I would definitely come back again. Read less

4 of 5 stars
Apr 24, 2015 - Linda01201 - Pittsfield, Massachusetts

After what seems an endless winter, a quick trip to Couples Negril made it all a bearable memory. The customer service and attention to our needs and wants was unparalleled. We were able to do as... Read more much or as little as possible in a small resort, with many opportunities to be active on and off the resort property. There are opportunities to exercise, snorkel, go boating, golf, etc. They are only too happy to help and there are complementary shuttles and boats to various destinations. The food is fabulous and plentiful. With 4 restaurant choices, changing themes, and a beach-type grill, no one goes hungry. The bars are convenient and the waitstaff are always happy to serve you. The room was clean, a bit dated, but comfortable and had everything we needed. The bed was comfortable and the minibar/fridge was stocked daily with what we chose to have in it. The beach is the best in Jamaica. We stayed on the other side of the island and if soft white sand and calm waters are what you love, this is the beach for you. We walked most of the seven mile beach, enjoying the locals and talking with other travelers at the other resorts. We are definitely going back! Read less

5 of 5 stars
Apr 23, 2015 - Happpytimes42 - Maryland

This was our 10th trip to CN. We had a wonderful time relaxing on the beach and meeting with friends we have made at the resort over the years. We started going to CN 10 years ago and things have... Read more definitely changed. The beds are more comfortable, your shower water no longer stops running and I don't run out of hot water any longer. How I use to laugh when we first started going, because I had read all about this. The one thing I can say is the newer staff do not seems as friendly as the original staff. There are still original staff there and they are still the friendliest people you would want to meet. I am not sure what is going on with the new staff. I miss the overly friendly staff, my husband use to be able to joke with the staff, he always had the nickname of trouble, and usually got that within 12 hrs of arriving. We look so forward to meeting our old friends or as a lot of people call them - family. The older staff still remember us every year, even the year we didn't get to go, the staff remembered us when we did return. "UT OH, here comes trouble." We miss seeing the resort manager walking around and talking with people, you didn't have to try to find her, she was always around with a smile, hello, everything good with you?. I have not seen the manager that I know of except for repeaters dinners. We miss the beverage manager too. He was a blast, if you needed something, you could approach him and let him know and it was taken care of immediately. CN has updated bathrooms, the beds are much more comfortable, but still very firm. They have a head over some of the beds which is weird for me. I like the colorful tapestry much better and hope they return those to the wall. We stayed in Bldg 4 for the first time and absolutely loved it. If we laid in the bed the right way, we could look down the sidewalk and see the bay. We go to relax, the beach is beautiful, you can either lay in the sun or in the shade under trees. They have red/green flag service on the beach if you would like it. We normally go and get out own drinks. It's quicker, the resort is small so not that far of a walk, and that is normally some of the only exercise we get while there except for going into the bay. We also get to see some of the bartenders we have come to know and love. So overall, this resort is the tops. We call it our little piece of Heaven. Can;t wait to go again. There are a few things I miss from years before, a waitress remembering from day 1 that I drink decaf coffee, a staff member coming up and sitting down with you and just talking (usually someone from entertainment). Things that have improved, every chair on the beach now has a float cushion, bathrooms are updated in the rooms, The beds are A LITTLE softer, new and updated chairs and bedding. If you go, find out where Denver is working - the very best waiter there is that we have seen. He is a trip. Read less

4 of 5 stars
Apr 23, 2015 - EasternAir - Connecticut

This was our first time at Couples Negril. We previously stayed at Swept Away 4 times. We enjoyed Couples Negril much better than Swept Away. It reminded me of Swept Away before they expanded and... Read more added rooms. Check in is still horrendous. Why can't they fix check in so that it runs smoother? They should be able to check me in at the airport and have my room card ready when I arrive. Waiting around in the lobby is not what I want to do. Also Giving my credit card again for incidentals is not what I want to do. The food was pretty good at all the restaurants. Service was very slow at Heliconia beach grill for lunch but the jerk chicken and snapper was excellent. Definitely try Otaheite for dinner. Food and service was excellent at Otaheite. And surprisingly the coffee was much better than it used to be. One thing we noticed is many people brought their own cups, thermos jugs, and tervis cups from home and would ask for their cocktails in their cup. I found this a little gross and weird since you can have as much as you want and they provide your drink in a cup. It's kind of gross to be drinking out of the same cup for 5-7 days. Talk about potential for spreading sickness. The beach is wonderful with soft white sand and turquoise blue, calm water. Plenty of space and chairs. We did the catamaran, SUP, and glass bottom boat. Also used the gym every morning and the facility was pretty good. Fellow guests ranged in age but average guest was over 35. Old enough to know better and still have a good time. If you're looking to party and get rockin drunk then you might want to look into Sandals or Hedonism. We felt the service was better at Couples Negril and the resort has a much more intimate feel vs a large resort feel at Swept Away. Granted it's been several years since we were at Swept Away. In our experience, the service and resort upkeep and amenities went downhill at Swept Away once it expanded. We used the VIP arrival and departure service which was convenient. There are clean bathrooms, free beverages and food included. A person will meet you after you deplane and take you through customs. I would use it again. Bring a few dollars to tip your driver and if someone takes your bags they will expect a tip. As you will see on your ride from the airport to the resort, its a poor island and people are looking to make a buck. It's just the way it is there. Go, relax, enjoy, and have fun! Read less

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