Your booking is safe with Virgin Holidays
Couples Negril is an attractive, contemporary hotel right on the sugar-white sands of Bloody Bay and surrounded by 18 acres of lush, tropical gardens. There's plenty to do for those who enjoy more than just soaking up the sunshine: you can play tennis, work out at the fitness centre and even water-ski or scuba-dive. Entertainment is provided every night of the week and a pianist plays 4 nights a week while you sit back, relax and enjoy that well-deserved rum!
On 18 acres of tropical gardens, facing a white sand beach, 5 miles from Negril. Transfer time from Montego Bay airport: 1 hour 30 min.
234 rooms on 3 floors in 9 buildings with no lifts. All with balcony/terrace, air-conditioning, ceiling fan, flatscreen satellite TV, iPod docking station, telephone, mini-bar replenished daily, tea/coffee maker, in-room safe, iron and board. Deluxe Garden View Rooms overlook the gardens and have 1 king-size bed sleeping max 2 adults.
Deluxe Oceanview Room – as above, but with partial ocean view and located close to the beach.
Deluxe Beachfront Rooms - as above, but with partial oceanview and located closest to the beach.
Garden Suites – overlook the gardens and have a large bedroom with seating area. The oversized bathrooms have bathrobes, a Jacuzzi bath, shower, plus a hammock on the balcony/terrace.
Beachfront Suites – as above but located close to the beach, with ocean view. Club Room Benefits: Available as an additional supplement on all room types and include: VIP check-in, 25-min aromatherapy massage per person per week, bottle of champagne within 24-hour of arrival, night snorkelling excursion for 2 per week, 1 official Couples photo per week, International newspaper delivered to the room daily and guaranteed late check-out until 3.00pm.
4 speciality restaurants: Heliconia Grill restaurant (Mediterranean grilled specialities and pasta dishes), Cassava Terrace (buffet breakfast, lunch, dinner is a mixture of buffet and à la carte, open 6 nights a week), Otaheite (gourmet Caribbean dining, dinner only, reservations required), Lychee (Asian fusion style, dinner only), beach grill. In-room Continental breakfast (6.30am-10.00am). 24-hour dining. 5 bars including a swim-up bar.
Swimming pool with 4 Jacuzzis and swim-up bar. 4 tennis courts (2 of which are floodlit), fitness centre, basketball, aerobics, beach and pool volleyball, unlimited golf including green fees and transportation to nearby course. Mandatory caddy payable locally, clubs available for hire. Water sports (instruction included), including scuba-diving–resort course offered and included for beginners, Hobie Cat sailing, windsurfing, wakeboarding, water-skiing, kayaks, snorkelling and glass-bottom boat tours. Clothing-optional beach area. Games room.
Live nightly entertainment including a piano bar and beach party. Films on the beach by starlight.
Free WiFi. Beauty salon*. Full-service Spa*. Boutique and gift shops.
Couples over 18 years only.
*Denotes local charge.
All meals and snacks, all drinks (all premium brands), all activities and entertainment detailed above.
3 nights, except over Christmas and New Year when it is 7.
Good general access around the property.Book this hotel Back to top
TripAdvisor Traveller Rating:
This resort was great. Our only complaint was the au natural side. Way too public. No food service or pool area on that side. If we could take the au natural side from Couples San Souci and plunk it... Read more down at Couples Negril, this resort would be perfect. Everything was great on our stay. Staff were happy, friendly and happy to be there.... Food wasn't all that great in the reservation restaurant, but great everywhere else. Entertainment was fabulous. Piano bar rocked! Read less
We stayed for 6 nights from March 28th to April 3rd. We enjoyed our stay very much. Overall wonderful staff and accommodations. As other reviews have mentioned there are some minor areas that need... Read more improvement. I'll start with the few negative aspects: The room was adequate but the bathroom was very outdated (we weren't fortunate enough to get one of the newly renovated bathrooms). We had paid for an ocean view room, however our building (room #8306), was very set back from the beach behind both ponds. You could see the beach but it was very far in the distance with a ton of palm trees obstructing the view. I had read that other people had reserved garden view rooms but ended up with great views of the beach and ocean. Not sure if paying the extra money is worth it. I had one very poor meal. It was the night that the cassava terrace buffet converted to a sit down restaurant. My pork and my husband's steak were both so fatty they could barely be eaten. We had very slow service at the Japanese restaurant one night but the food was okay. The lunch buffet was also unimpressive with a limited selection of boring foods. The in room breakfast was only a continental type: breads, cereals, fruits, coffee, tea and juices. It would have been nice to have the option of hot foods. The nightlife seemed to die down around 10p.m. as previous reviews have stated. Once the terrace bar closed the only other option was the piano bar. Each night it was either a piano sing along, karaoke, reggae dance party or DJ with dancing. The DJ nights were cool but we weren't so much into the other stuff. One night they had a beach bonfire which was fun, I wish they had more nighttime beach options. Now for the many positive aspects of this resort: The beach was absolutely beautiful. The ocean was crystal clear and calm with unlimited water sports available. We did paddle boarding twice. I loved the rafts used as cushions for the chairs or to float about in the water. The bar service with the flags was great and quite fast compared to other resorts we've been to. The staff at the resort were wonderful in general. We were especially impressed with the ladies at the pool/beach bar (Floy and Camille were such sweet hearts). The water sports guys were really nice and the sports activity team. Also all the housekeeping staff were friendly. Most of the workers who we encountered at couples seemed very friendly, pleasant and caring. Although our room and bathroom needed upgrades, the housekeeping always did an excellent job. The room was cleaned spotlessly and constantly restocked with towels and drinks daily. Although they do not provide bottled water (annoying) they brought fresh ice and water in a carafe daily. I would suggest bringing a water bottle to refill at the buffet. They allow you to pick exactly which kind of alcohol you want in your room each day and give you large sized bottles. It was so nice getting a bottle of champagne every day. Aside from the few disappointing meals, the food was great. My favorite was lobster night at the beach grill. It was the best lobster I've had in the Carribean. We also really enjoyed the reservation only, otaheite. We ate there twice. The shrimp bisque, salad and salmon entree were phenomal. The beach grill was much better than the buffet for lunch. We loved the jerk chicken and nacho bar. The breakfast buffet was good. The omelette station was worth the wait. They have fabulous chocolate croissants and freshly made pancakes and waffles. We also enjoyed the self serve mimosa station at the bar. Service at all of the bars was quick. They would make you whatever you wanted and the drinks were strong in my opinion. We had so much fun on the included sunset catamaran cruise. It was like a booze cruise that took you over to these caves to swim in. Had we stayed longer we would have definitely done it again. There was a shuttle service over to Rick's cafe and we had a great time there. We were under the impression that the 4:00 p.m. ride was free but the driver actually charged us $30 US round trip. Hopefully we didn't get duped. I was disappointed that there were no excursions (for additional cost) that would take you over to Rick's on a boat from the resort. To sum it up, we were satisfied with our stay. The resort was great and we met a ton of really nice people. Negril is definitely a town you must visit if going to Jamaica, and Couples Negril is a lovely adults only resort located on a beautiful stretch of beach. Read less
My husband and I just returned from a "short but spicy" stay at Couples Negril. From April 1-5th. Sadly, the weather was not great. It rained everyday during prime sun hours and pretty much the... Read more entire day on Friday. However, we still had a great time. We've been to Jamaica 3xs in Feb-April and it never seems to turn out with the weather. Last year, we stayed in March in Rose Hall and it was windy to the point where it felt chilly. Nonetheless, we were still entertained, and enjoyed our time at the hotel. This was my 4th time to Jamaica (have stayed in Mo Bay, Rose Hall and Negril). We were married in Jamaica in 2012 at the Hilton in Rose Hall, but Stayed at Secrets in Mo Bay and honeymooned at Couples Swept Away. We decided to try Couples again, because we liked the location of the hotel, the reviews were good and while we didn't LOVE Swept Away, we liked it enough to try the brand again. Here's my review: Arrival: Couples offers a free airport transfer. So we decided to take them up on the offer. A private transfer is about $150/round trip, and we did this for our honeymoon, but not this time. It turned out the transfer was all ours, no one else was on it. Our driver was very friendly. Yes the ride is long, but its part of the journey and I enjoy seeing the country. We arrived at 9:30 am after a slightly delayed flight and were ushered into the Couples Lounge and had free Red Stripe, plus one for the road. We were also told at this time by a third party we could take a 6 seater plane for $140/per person and arrive in Negril in 12 minutes! 12 minutes vs. 1.5 hrs seems like a no brainer. I am sure the views were beautiful. But we didn't budget for it this time, it is an option though if you want to splurge. Immigration was no problem. Check In: The open air lobby is much like that of Swept Away. We were greeted immediately and offered a seat. There was only one other couple ahead of us. We were offered a cold towel and champagne. At this time, I also made my room request, quiet away from the action. They had originally put us in building 9, but I requested 5 to be closer to the tennis courts, and frankly I didn't want my room overlooking the nude beach! The whole process took 15-20 minutes and we were off to our room (3rd floor which I requested). Rooms: 5302 Building 5 is next to the RIU and is the closest to the tennis courts, but away from road. As mentioned we requested a 3rd floor room, I don't love people above us, it can be noisy. We are fit and don't mind stairs. If you do, request a lower floor. We had a partial ocean view, so to look out from our balcony you had to turn right to see the ocean. It was very partial, but that was ok, it was private with beautiful trees. We ordered breakfast to our room everyday and sat outside enjoying the space. I felt the rooms were slightly more modern then the Swept Away rooms (there we stayed in more of a bungalow type style). The bed was comfy (requested a feather bed before we arrived as my husband has back and hip problems). It was totally fine. The AC worked well once I figured it out, and TV/Fridge were fine. The remote had a delay which was slightly annoying. The bathroom was not one of the renovated ones, but again, totally fine. The shower head was strange though, not great pressure, certainly not a deal breaker though. Lots of room on the counter near the sink, with a ledge to put your stuff on. I love a large vanity! The room was spacious, 2 chairs, a luggage rack, a safe in working order and large closet. Plus there was a set of wicker drawers. I loved the large wall art hanging behind the bed. There was also fresh tropical flowers. It was perfect really. I couldn't ask for me. The balcony had a table and 2 chairs plus an area to hang wet suits. If you take the back stairs you right on the beach near the boat section, if you take the stairs closest to the room, and take the back path you are at a tennis court in a minute, the gym is close by as well as the game room. You cross two little bridges to get there. If you don't like walking, stay closer to the middle of the resort. We do! Housekeeping was fine too! Beach: Spectacular of course. Its the reason we return to Negril. I've been to Cancun, Bahmas, Bermuda, Thailand, Vietnam and the beach here is my favorite so far. The sand is soft, with not a single rock or shell. The water is a green/blue color that is completely clear. We are beach people, so to use this is the most important factor. What I loved about CSA which they also have here, are the chair cushions that double as floats in the water. Its fantastic and you can spend hours just laying there in the water. At 11 am bar service on the beach starts, and you get a red flag. The service is fantastic, and this is not something they offered at CSA when we were there (August 2012). We friended Danien, and he looked out for us. There are enough chairs for everyone, and the hotel was crowded at 86% capacity. But since its a smaller hotel (which I prefer) its easy to find a space not to crowded. Plenty of trees for shade as well. The towel service was great, never had an issue. Ever... There was however, I must warn you very large stingrays in the water. Our first day there, within 3 minutes of being in the water about 5 ft off shore in about 3 ft of water was the largest marine life outside of a dolphin I had ever seen. It was at least 5 ft wide, burying itself in the sand. So it kind of scared me enough to not feel comfortable in the water. While at CSA I was in the water at sunset and my husband saved me from a rather large ray as well. Again, we saw a ray 2 days later, only about 4 ft wide, but still huge and in similar location. So be careful, they are out there. They do not go after you, but if you step on the tail it could do some damage. I saw it in Mexico. Also, we were told that someone stepped on a spiky critter near where the lines were marking the swim area. He had to have the barbs pulled out. These things scare me, but they may not scare you. Lots of fish to see too! Grounds: Beautiful and well maintained. The second night we were there, we did a little nature walk will one of the entertainment coordinators Ballard. My husband was into it to use his fancy camera and I love all things nature (at a distance). They gave us flashlights and we went seeking out the tree frogs ( the weird noises you hear that sound like alien crickets are actually tiny little frogs that come out in the dark). It was fun and we got some nice pictures. There are 2 ponds on the property, the once closest to our room had lots of fish and a large turtle, you can also spot crabs running around and of course some tiny lizards. Surprisingly the mosquitoes were not that bad. I brought a natural bug spray and it seemed to work fine. A few bites in random spots but nothing crazy. The tennis courts were very nice and we played everyday. We brought our own racquets and balls, so I can't speak of their equipment. The gym was also very nice and had lots of great equipment, including a cybex machine (s) which I've never seen at a resort. Lots of foam rollers too and kettle bells. Plus body bars, so I was able to do all of my regular routine. I was going to do the yoga, but when I saw the class, it didn't seem appealing unfortunately, so I skipped it. It was also offered at 4 pm, which was a strange time, morning would have been more ideal. The casino/game room had a pool table, a popcorn machine a large couch and tv, plus some games. When it rained we found ourselves hanging in here, usually alone and playing video poker. We won a bunch of money too! The popcorn was nice to have and we played some pool. Nice touch on the rainy days or nights when you didn't feel like drinking. The piano bar on the first night we arrived hosted a reggae/dance hall party which was fun. Too bad we were too tired to stay. Each night they had something going on in there. We preferred the live shows and on Friday night, our favorite Silver Birds came. A must see in Jamaica. They play all new music and the dancing is incredible, they are some talented folks. On Friday, after SB we paid $20 to go to Margaritaville, it included transportation, beer and drinks etc. Seemed like good value. The upstairs had a DJ playing a mix of music. Lots of locals, and fun people watching. I think they offer this only on Fridays. Everyday there was something to do, cooking class, jewelry class, basket class, rum class etc. So when it did rain, we were entertained. I like doing these little things, and they incentive you by giving you "funny money" which you can collect throughout your stay and then buy something at the auction. After the casino night, where I tanked (they set up tables outside and it was fun!) it was my mission to collect this money. I ended up "buying" a beautiful hand carved sign that says One Love. Worth about $35. So it was just a fun little thing to do. Another reason, is the staff is so engaging you want to hang out with them and get to know them. I have to say that the staff is what made this the best stay. They get to know you because the resort is so small. A special thanks to O'keno, Ballard, Nell, Shawna and the rest of the team. Seriously, these young folks work so hard and always with a smile on their face. They are there ensuring you are having a good time and getting the party started. From dancing at the dance parties, to running the events CN has the BEST staff and they all should be rewarded!! Never had I felt so strongly about such a great team. Being in the hospitality industry myself, I realize how demanding working with the public can be. They take everything in stride. Well done CN staff. Food: This is where, like many AI the resort fell short. Its not that they don't try, and again all of the staff is fantastic, but the food was not great. We did all 4 restaurants and they were all just ok. Lychee, which is the "Asian" type restaurant was ok. My husbands pad thai was made with spaghetti we think, and I had the green curry which was nice. Desserts left something to be desired. The buffet was just ok as well, we did the Jamaican night and we didn't love it sadly. The best was lobster night, which we ate at Occhiete (spelling ??) their fancy restaurant. It was the best. Lunch we tried buffet once and didn't love it, so we stuck to the grill. I always got the fish sandwich, which was good. Plus the patties are fantastic. Its serve yourself and they have veggie too! Thanks for looking out for the vegetarians. In the end, we live in NYC and have access to some of the greatest restaurants in the world. So perhaps my standards are a little too high, and we don't go for the food. We go for the beach! The coffee at the beach bar is the best, wait for them to heat up the machine and order an iced coffee, you won't be sorry. We were very sad to leave. This is a wonderful place with a wonderful staff. Its the perfect vibe for Jamaica. I would highly recommend this resort. The price point and value are on the mark. You won't regret coming here. The sunsets are beautiful and the people are fantastic. The water is clear and warm, what more could you ask for. PS- Be aware that not every goes to the AU Natural beach, and so sometimes you have to just look the other way. Now book your trip! We booked through Cheap Caribbean and they price matched Orbitz. We got a great deal! Read less
The place is beautiful. If you are looking for a quite place with your significant other this is the place. The people from the resort amazing, always really nice with us. The food was amazing. You... Read more can do as many water sport as you want, they have enough equipment for everybody. Read less
It was our first time at Couples, Negril and we were there from March 28th to April 4th. The shuttle ride to the hotel was a bit scary since we didn't get in until night and it was pitch black... Read more . However, we received a warm welcome with drinks and hand towels when we arrived at the hotel. Throughout our stay, we noticed the great customer service and friendliness of the staff and this is what I would say is the most important feature to making our holiday so wonderful and pleasant. The resort has 4 restaurants - the food was great (I would not consider it fine dining, but the staff were wonderful). Suggest when you first arrive, to book reservations ahead for their one fine dining restaurant as it gets booked fast and well worth dining at. The pool and beach were wonderful. Kudos to the staff who maintained our room-it was always kept clean and our bar fridge well stocked- the staff are so accommodating of your needs and all you have to do is ask - in fact, there is no bad room location on the site as you are quite close to the beach and amenities. We especially enjoyed the catemaran cruise and glass bottom boat. The nightly live entertainment was also excellent which we looked forward to at the end of each day! The only suggestion I would make that could use improvement is the music at the Piano Bar and at the beach party. The resort was primarily occupied by mature couples and I found the music to be for a much younger crowd. In fact, one night was supposed to be Reggae night at the Piano bar but the music they played were more for a younger crowd and no Reggae music. The only people who were dancing were the young entertainment coordinators of the complex. I hope they read this and note that they need to look at the age of their audience and determine what the best music would be for their guests. On the upside, we really liked the fact that the staff were much younger and exhibited such warmth and friendliness (I hope Couples management will be able to maintain the motivation and energy of these young staff as they were wonderful). We will definitely return to this resort as long as Couples can ensure that their staff maintain the level of excellent customer service to their guests! I wonder how they do this, given that the resort has a "no tipping" policy. We did tip some people in the resort who were so great and deserved the recognition for going over and above. Read less