Your booking is safe with Virgin Holidays
Lying on a beautiful, long stretch of private beach, this tropical resort is situated in 400 lush acres of an 18th-century sugar plantation. There’s a large main swimming pool but everyone (kids especially) loves the Sugar Mill Falls Waterpark, which is the largest in Jamaica. Why not grab a tube and float down the ‘lazy river’ or try one of the slides. Water sports are available on the sparkling Caribbean Sea. There’s also a daily kids' club, leaving you with time to recharge in the full-service spa*, or why not try out the Championship golf course*, tennis and the popular aerobics classes. A variety of restaurant options with fine dining and sophisticated wine lists are on-site. The most romantic restaurant is the Three Palms, up on the hillside looking down over the hotel and the sea beyond.
Beachfront, on the edge of Montego Bay. Transfer time from Montego Bay airport: 15 min.Larger Map
489 rooms on 7 floors in 2 buildings with 4 lifts. All with private balcony, small fridge, air-conditioning, cable TV, tea/coffee-making facilities, safety deposit boxes, iron and board, and hairdryer. Resort View Rooms with views of the resort, 1 king-size bed or 2 queen-size beds, sleeping max 3 adults or 2 adults and 2 children.
Partial Ocean View Rooms offer pool and ocean views on the lower floors and partial ocean and mountain views on the higher floors, sleeping max 3 adults or 2 adults and 2 children.
Ocean Front Rooms offer great sea views from your balcony, sleeping max 3 adults or 2 adults and 2 children.
Caribbean Suites - these contemporary suites feature a separate bedroom, sitting and dining area and balcony with stunning Caribbean sea views, sleeping max 3 adults or 2 adults and 2 children.
Three Palms fine dining restaurant serving traditional Jamaican dishes (reservations are required). Luna di Mare Italian fine dining restaurant (reservations are required). Fresh restaurant, marketplace-style restaurant with action stations, open for breakfast, lunch and dinner. Mangoes Bar & Grill a casual lunch restaurant beside the Sugar Mill Falls Waterpark. Seaside Bar and Grill, serving casual Jamaican fare in a beachside setting, swim-up pool bar. Cricket Club, a place to go for drinks, dancing and a nightcap. Bar King Frog has amazing, elevated views of the ocean, award-winning cocktails, big screen TV and late night snacks.
Swimming pool and separate Sugar Mill Falls Water Park with 2 water slides (min height 4ft), lazy river and swim-up bar. Private beach. Tennis (equipment rental available*), volleyball, aerobics, fitness centre, non-motorised water sports (motorised*). Full-service spa* offering body treatments, massage, facial treatments, nail and hair services. Daily supervised kids’ club for ages 4-12 years. Teen Zone (13-17 years). On-site par-72 Championship golf course*.
Nightly live entertainment with a diversity of shows and theme nights.
Room service*, beauty parlour*. Free WiFi Internet access the lobby only. Internet café*. Gift shop. Shopping arcade next door.
*Denotes local charge.
Child ages at this property are up and including 16 years.
All meals and snacks. All local-brand drinks by the glass. All activities and entertainment (excluding golf and motorised water sports) unless otherwise stated.
Minimum stay 3 nights except 21 Dec '14-03 Jan '15 when it is 7.
Good general access around the property: properties that offer good general access for those guests who are able to walk short distances and can manage up to six steps. The Virgin Holidays Special Assistance Team can be contacted by e-mail at email@example.com or call us on 0844 557 3998, Monday-Friday 9.00am-5.30pm.
“ From their great facilities and locations, to the value and benefits they offer, these hotels are our top tips for getting you back to your bombastic best. ”Check Prices Back to top
TripAdvisor Traveller Rating:
The resort is ideally situated with, Lush beautiful grounds with views of the mountains and the sea. I stayed there 5 yeas ago and it seems they have done a fine job maintaining and upgrading the... Read more property. My room had a beautiful view to the east with both mountain and sea and the sunrises were spectacular. I took a couple invigorating walks through the golf course up into the hills, beautiful!! is and understatement. Dinner at the Three Palms restaurant was fantastic, I commend the restaurant staff on the quality and taste of the food and the excellent presentation. The staff was attentive and helpful. I did not spend much time at the bar but a couple of them at the Bar King Frog seemed less than enthusiastic about their jobs. The vast majority of the staff I encountered seemed genuinely happy to have us there and treated us accordingly. All things considered this is an excellent resort. Read less
i will start by saying I have been to Jamaica several times and all-inclusive resorts all over the Caribbean..this hotel needs to close their doors for a year and invest some money and time into... Read more their property. Upon arrival, if you make it into the lobby without slipping on the floors, you will be greeted by rude front desk employees. Don't even think you may get a welcome cocktail, because they couldn't be bothered! The will ask you if you're a Hilton Honors member, and if you aren't be prepared to pay 12.00 per day for he internet, or you could sweat it out in the one dirty area they give you free internet. The rooms are very outdated and musty,, tile floors in all rooms with an area mat under the bed, I suppose to try and have the beds not slide around. For six days our room was cleaned, basically by putting new towels in the room. The fingerprints that were all over the front of the bureau seemed to have been there for months, as I tried to wipe them down just so that i wouldn't catch something left behind. The bathrooms are small and so in need of repair. Every time I went to use toilet paper. The holder would fall off onto the floor! Day two tiny bugs were crawling out of the sink. The shower curtain had black mold stains on it. The socked the mini fritillary with two water bottles daily and made you feel like you should be grateful. The rugs in the hallways were dirty and musty, I left something on the side of the rug outside our room just to see if they vacuum, it was still their whence checked out! The hotel has one bar, and if it's raining beware, this is they only place to have a drink or possibly catch a game on tv. In the evening there is absolutely no place to socialize other than this. Again if it rains or has rained be prepared to step-in puddles or around someone trying to use a wet vac to know avail. The pool is disgusting, in the 6 days I was there I saw someone vacuum the pool once, I even asked about the need for chemicals to be put in and the guy just shook his head at me. They had to close the pool for a day because people were getting shocked, no lie. They decided to turn the electricity off to the lights in the pool that were hanging out of their casings. You might want to know about the beach, I can't say anything about the beach because there isn't one! Do not let anyone tell you differently, this property does not have a beach, that is why you see gazebos in some areas as a distraction. The food is absolutely nasty, the best meal was breakfast, only because of the omelette station. The seafood restaurant that was open a few nights had a chefs special, Ribs! I kid you not that was the special for an Italian restaurant. This restaurant was open in the afternoons for lunch, they served dried out jerk pork and chicken. The restaurant next to the buffet served Italian food, he service was poor and slow, food was fair,. We were seated against the wall and there were shutters covering the area, it was disgusting, the filth and grime on these white shutters was so bad, but still the worst part of it, was all of the dead flies and moths in and on the shutters! The fact that the hotel also charged for room service was a joke, I have never been to an all inclusive where they charge for room service. I didn't want room service, I wanted to find a decent restaurant that would have delivered! To top things off, a female who traveled with us was so frustrated in the lack of a beach, used the pool against her better judgement and just found out she has an infection from the lack of cleanliNess of the pool! Spend the extra $100 or 200.00 and go else where. Remember they saying you get what you pay for, well it doesn't apply to the Hilton, this place you get nothing! Read less
We have posted this mainly as a WEDDING review,because when we were contemplating booking here,we would have appreciated it..hence the pics It's a beautiful hotel and superb... Read more We have posted this mainly as a WEDDING review,because when we were contemplating booking here,we would have appreciated it.....hence the pics......... It's a beautiful hotel and superb staff,classy,but not OTT..... Mrs M felt like the princess that she is for the 2 weeks we were there. We were treated SO well.We had a lovely big room overlooking the golf course and the old viaduct,that got the sun in the afternoon/evening.Couldn't have picked better!!! So chuffed that we picked this place for our special day,the hotel pulled out all the stops for us,even though they wern't really making any money out of it,as our wedding was basically a freebie.....Hats off to you all.....and many thanx!!!! Very professional and organised,and the hotel photography package was great, an absolute bargain we thought. Mrs M had her hair done on our wedding day,in the spa,and was really happy with it. We didn't 'add-on' anything to our day,we kept it simple..... if you want it to cost a fortune,IT WILL if you want it to be complicated,IT WILL BE We got married @ 11am,on day 4 of our stay,then we could get on with our honeymoon( this on the advice of another trip advisor member)...it went smoothly,and was better than we could ever have hoped for!!!!it's hurricane season and rains every afternoon,so we were well advised........ Mrs M absolutely loved the place,and wants to go back!! Mr M pays for the holidays,and will be keeping this one as a special memory...hahaha! It is great to be looked after,and that's what we felt with this hotel ,wedding or no wedding. All the staff really are FANTASTIC and so were the people we met!!!.........We spent a hazy afternoon in 'bar frog',with the wonderful bar staff....monsoon rain.....with the ceiling fans,and old dark wood......we felt like BOGART and BACALL...mint.....loads of great memories........... ..It is difficult to review a hotel out of season,but Mr M thought the food was very commercial and bland,it won't kill you or thrill you either.The cocktails however were brilliant as were the 2 weeks we spent in Jamaica!!!!!! .....if you think we can help you,just ask............H+F Read less
myself and family have just returned from a 14 night stay for a family wedding and we all had an amazing time. Room was lovely with breathtaking views ( but I did need to do a bit of research before... Read more hand and requested a high floor ocean view room. Bathroom was a bit dated and not what you would expect from a hilton but overall room was lovely. Food excellent with the 2 stand alone restaurants being our favourites, I was a bit disappointed with the waterpark but was a welcome distraction for the kids. Drink as mentioned in a previous thread was made up of Frozen slush with a rum floater but they were happy to accommodate any request and as for the alcohol being " cheap cheap cheap " I always requested the premium brands with no complications. Overall an excellent hotel where you get that bit of luxury in paradise and we will certainly be back in the future.... Well done hilton rose hall. Read less