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Lying on a beautiful, long stretch of private beach, this tropical resort is situated in 400 lush acres of an 18th-century sugar plantation. There’s a large main swimming pool but everyone (kids especially) loves the Sugar Mill Falls Waterpark, which is the largest in Jamaica. Why not grab a tube and float down the ‘lazy river’ or try one of the slides. Water sports are available on the sparkling Caribbean Sea. There’s also a daily kids' club, leaving you with time to recharge in the full-service spa*, or why not try out the Championship golf course*, tennis and the popular aerobics classes. A variety of restaurant options with fine dining and sophisticated wine lists are on-site. The most romantic restaurant is the Three Palms, up on the hillside looking down over the hotel and the sea beyond.
Beachfront, on the edge of Montego Bay. Transfer time from Montego Bay airport: 15 min.
489 rooms on 7 floors in 2 buildings with 4 lifts. All with private balcony, small fridge, air-conditioning, cable TV, tea/coffee-making facilities, safety deposit boxes, iron and board, and hairdryer. Resort View Rooms with views of the resort, 1 king-size bed or 2 queen-size beds, sleeping max 3 adults, or 2 adults and 2 children.
Partial Oceanview Rooms – offer pool and ocean views on the lower floors and partial ocean and mountain views on the higher floors.
Ocean Front Rooms with great sea views from your balcony.
Caribbean Suite, these contemporary suites feature a separate bedroom, sitting and dining area and balcony with stunning Caribbean sea views.
Three Palms fine dining restaurant serving traditional Jamaican dishes (reservations are required). Luna di Mare Italian fine dining restaurant (reservations are required). Fresh restaurant, marketplace-style restaurant with action stations, open for breakfast, lunch and dinner. Mangoes Bar & Grill a casual lunch restaurant beside the Sugar Mill Falls Waterpark. Seaside Bar and Grill, serving casual Jamaican fare in a beachside setting, swim-up pool bar. Cricket Club, a place to go for drinks, dancing and a nightcap. Bar King Frog has amazing, elevated views of the ocean, award-winning cocktails, big screen TV and late night snacks.
Swimming pool and separate Sugar Mill Falls Water Park with 2 water slides (min height 4ft), lazy river and swim-up bar. Private beach. Tennis (equipment rental available*), volleyball, aerobics, fitness centre, non-motorised water sports (motorised*). Full-service spa* offering body treatments, massage, facial treatments, nail and hair services. Daily supervised kids’ club for ages 4-12 years. Teen Zone (13-17 years). On-site par-72 Championship golf course*.
Nightly live entertainment with a diversity of shows and theme nights.
Room service*, beauty parlour*. WiFi access*. Internet café*. Gift shop. Shopping arcade next door.
*Denotes local charge.
Child ages at this property are up and including 16 years.
All meals and snacks. All local-brand drinks by the glass. All activities and entertainment (excluding golf and motorised water sports) unless otherwise stated.
3 nights except 21 Dec '14-03 Jan '15 when it is 7.
“ From their great facilities and locations, to the value and benefits they offer, these hotels are our top tips for getting you back to your bombastic best. ”Book this hotel Back to top
TripAdvisor Traveller Rating:
Service: Just look for Nickalov by the swim up bar - he mixes perfect drinks to your liking and is a pleasure to talk with (he made our time at the pool stress free) - Breakfast the gentleman... Read more Service: Just look for Nickalov by the swim up bar - he mixes perfect drinks to your liking and is a pleasure to talk with (he made our time at the pool stress free) - Breakfast... the gentleman preparing omelets is a pro! Beach: Sand is a little rough at the waters edge, but the surf is perfect for little ones. My 5 and 8 year olds loved it. Plenty of chairs and space to run around and pass ball. There are also kayaks and sail boats (included) to check out the reefs. The glass bottom boat was also a nice touch for the kiddos. Hotel: The hotel is a bit dated, but is very clean. We were there during spring break (very crowded) and the staff kept up and were very friendly. WiFi is available in room for a fee, and for free in the Internet Cafe off the lobby. Room: The AC runs constantly with a nice hum (you are in Jamaica...) The beds (pillow top) and blankets are very comfortable. Refrigerator in the room is stocked with "Wata". All in all, if you are looking for luxury or a couples getaway (although there is an adults only side of the beach), I wouldn't suggest this hotel, but for families, this is the best place in Montego Bay. Read less
Upon arrival to Hilton, frankly, I was immediately upset, because we are used to more luxurious amenities. But we came to learn that the good outweighed the bad, by far, and we had a great... Read more vacation. Pros: 1)great, super friendly, accommodating staff (Luna restaurant, our favorite, had great food and waitstaff - Nathan and others were super). 2) safe for kids, relatively shallow beach with clean bottom and beautiful water. Free catamarans and kayaks! Our 6 year old had a blast! 3) fun pool with lazy river and slides (mostly enjoyable for kids though) , good drinks made by Nikolov , the bartender. 4)good service at seaside grill at dinner time. 5)emailed ahead with several requests and all were granted. *Please tip, tip, tip! Everyone, everywhere works hard! Show them appreciation. Cons: not enough umbrellas! That is the biggest minus. It is not acceptable. Crowded pools, not enough tubes for lazy river .. But we swam in it without, was still fun :) May be a wider selection of food at The Fresh for diner and snack bar at the beach. Pretty small, dated rooms with small screen LCDs in rooms. Not terrible. We got used to them, as the ocean view made it better. Overall, it was a great family vacation. Read less
I traveled with my adult daughter. We are used to going to adult only resorts so we were a little hesitant, but we had a great time. We arrived at the hotel before check in time and was prepared to... Read more wait, but we were shown right to our room. We discovered we had an adjoining door and wanted to change. Ingrid changed our room quickly and with no problem. She was really great and when she saw us the next day asked if we were happy. Great customer service. Upon arrival we met Denva and he was great throughout our entire stay. He had a wealth of knowledge and was very friendly. He always had a smile on his face and could not do enough for us. The room was clean, but dated. A remodel is truly needed. Several people who reviewed this resort made mention of the Bob Marley drink and I have to admit it was a hit. The food was decent and the drinks were very good. The best food was from the Jerk Chicken cart. We really enjoyed the lazy river and the water slides. The beach was small, but not bad. The staff was friendly and attentive. We never had a problem getting a drink or our food. I have to admit the children were not a problem. Read less
Went with our two kids ages 4 and 19 months, great trip! Don't go here if you are expecting "luxury" but for a great vacation with good food and lots of fun for the kids, this is your place! The food... Read more is great, book your reservations when you get there for your entire trip. There are 4 options for dinner as well as the buffet: Luna di Mare (italian) Three Palms (very nice, at the golf course)Seaside (the outside pool place, great night menu) and the outside BBQ which was really nice. We tipped a lot; even just a dollar or 2 here or there at the bar goes a long way. They wait on you at the beach for drinks, lunch etc…the least you can do is tip them a few dollars! I am surprised at how many people do not tip. I saved singles for a month or two before going and had a huge stack- saving myself from having to make change for singles. The kids loved the lazy river and pool. Beach is definitely on the smaller side; that being said it is hard to find shade there. There are no umbrellas on the beach so if you want shade there you need to go early and set up under some of the trees. Pool umbrellas go fast. You can bring a refillable mug if you want for your drinks..otherwise they serve you in plastic cups. We brought our own beach toys but the kids center had tons and I assume you can go there and borrow a bagful for the week if you need. Fridge in room is small.. but serves purpose for bottled water which they put in your room. I filled my kids sippy cups up at night at dinner with milk/juice so that they would have drinks as soon as they woke up in the morning. Cold water and cups always available by beach/pool outside too. We were returning guests and received a bottle of wine and cheese/fruit plate in our room.Very nice. Wi-fi is free if you are hitlon honors member….it was not the strongest signal but we found if we sat closer to the door on one side of the room it worked fine. Overall great week, no problems and really good food and drinks. I know some people don't eat at the sit-down restaurants but I cant imagine why! The buffet gets old and you have to eat that every morning for breakfast and can eat there for lunch if you want. We ate buffet twice for dinner and it was PLENTY! one night was significantly better than the other. We were able to get 5 dinner seatings for our 7 nights. It is best to be flexible if you can when making reservations..for instance we told them we needed 6 and 6;30 reservations but didn't care what days we went to which places. I suggest trying all of the sit-down dinners. Well worth it. The food is really good. Three palms was probably our best meal. We have been to Jamaica 5 times before and this was our 3rd visit to rose hall. it is only a 15 minute ride from the airport which is so nice especially when traveling with kids. After a 4 hour flight, we were at the resort within an hour of landing and in our room right away. Pack your bathing suits at the top of your luggage, so you can get them easily when you arrive; you are going to want to get out to that beach ASAP! Read less
I would definitely say this hotel is worth its star rating. It has 1) A great lazy river and water slides 2) nice beach entry for the pool. Its great fr toddlers. 3) the beach is not so... Read more great 4) the food service is great but not much Varity. 5) wonderful restaurants 6) great family activities available. Table tennis etc. 7) nice golf course. It has a free internet cafe, but sometimes its crowded, go early or late in the evening. The gift store has floats for sale. So if you need go there. Overall nice. Read less