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Lying on a beautiful, long stretch of private beach, this tropical resort is situated in 400 lush acres of an 18th-century sugar plantation. There’s a large main swimming pool but everyone (kids especially) loves the Sugar Mill Falls Waterpark, which is the largest in Jamaica. Why not grab a tube and float down the ‘lazy river’ or try one of the slides. Water sports are available on the sparkling Caribbean Sea. There’s also a daily kids' club, leaving you with time to recharge in the full-service spa*, or why not try out the Championship golf course*, tennis and the popular aerobics classes. A variety of restaurant options with fine dining and sophisticated wine lists are on-site. The most romantic restaurant is the Three Palms, up on the hillside looking down over the hotel and the sea beyond.
Beachfront, on the edge of Montego Bay. Transfer time from Montego Bay airport: 15 min.Larger Map
489 rooms on 7 floors in 2 buildings with 4 lifts. All with private balcony, small fridge, air-conditioning, cable TV, tea/coffee-making facilities, safety deposit boxes, iron and board, and hairdryer. Resort View Rooms with views of the resort, 1 king-size bed or 2 queen-size beds, sleeping max 3 adults or 2 adults and 2 children.
Partial Ocean View Rooms offer pool and ocean views on the lower floors and partial ocean and mountain views on the higher floors, sleeping max 3 adults or 2 adults and 2 children.
Ocean Front Rooms offer great sea views from your balcony, sleeping max 3 adults or 2 adults and 2 children.
Caribbean Suites - these contemporary suites feature a separate bedroom, sitting and dining area and balcony with stunning Caribbean sea views, sleeping max 3 adults or 2 adults and 2 children.
Three Palms fine dining restaurant serving traditional Jamaican dishes (reservations are required). Luna di Mare Italian fine dining restaurant (reservations are required). Fresh restaurant, marketplace-style restaurant with action stations, open for breakfast, lunch and dinner. Mangoes Bar & Grill a casual lunch restaurant beside the Sugar Mill Falls Waterpark. Seaside Bar and Grill, serving casual Jamaican fare in a beachside setting, swim-up pool bar. Cricket Club, a place to go for drinks, dancing and a nightcap. Bar King Frog has amazing, elevated views of the ocean, award-winning cocktails, big screen TV and late night snacks.
Swimming pool and separate Sugar Mill Falls Water Park with 2 water slides (min height 4ft), lazy river and swim-up bar. Private beach. Tennis (equipment rental available*), volleyball, aerobics, fitness centre, non-motorised water sports (motorised*). Full-service spa* offering body treatments, massage, facial treatments, nail and hair services. Daily supervised kids’ club for ages 4-12 years. Teen Zone (13-17 years). On-site par-72 Championship golf course*.
Nightly live entertainment with a diversity of shows and theme nights.
Room service*, beauty parlour*. Free WiFi Internet access the lobby only. Internet café*. Gift shop. Shopping arcade next door.
*Denotes local charge.
Child ages at this property are up and including 16 years.
All meals and snacks. All local-brand drinks by the glass. All activities and entertainment (excluding golf and motorised water sports) unless otherwise stated.
Minimum stay 3 nights except 21 Dec '14-03 Jan '15 when it is 7.
Good general access around the property: properties that offer good general access for those guests who are able to walk short distances and can manage up to six steps. The Virgin Holidays Special Assistance Team can be contacted by e-mail at email@example.com or call us on 0844 557 3998, Monday-Friday 9.00am-5.30pm.
“ From their great facilities and locations, to the value and benefits they offer, these hotels are our top tips for getting you back to your bombastic best. ”
TripAdvisor Traveller Rating:
We spent 7 days with our family which included 8 adults and 4 children ages 8 to 13. The water park was a definite hit with all. I think some of the children were in the water for 6 hours a day... Read more . Even the adults enjoyed sitting on the longue chairs or floating in the lazy river and maybe even experiencing the thrill of the water slide. Although the resort was full the water park was never extremely crowded. The beach area is small - we were there after a cold front had passed through and the winds and waves kept sand suspended in the water so it took a few days for the water to clear. We enjoyed the Hobie sailboats and the kayaks. This was our first experience with an all inclusive it worked very well for a family group. The buffet (Fresh) was as good as any buffet - perhaps not quite the variety that you find on a cruise ship. Quality was okay - although food was not always hot - likely because the serving dishes were quite large and food sat for awhile. Breakfast omelets were fantastic. Fresh fruit juices - mango, pineapple, watermelon, and more. Fruit was excellent - much better than you find on a cruise ship. Mangoes, papaya, star fruit, bananas and other tropical fruit. Three Palms did not live up to its hype - food was good, service excellent, atmosphere good. Luna de Mar was excellent - food , service and atmosphere all exceeded our expectations. We ate at Seaside Grill twice - the first time was better than the second. Just prior to the second visit they completely redid the menu which caused problems. Lunch at Seaside was a good experience. Rooms were of a reasonable size - and considering the age of the facility were in good repair. Shower/bathtub tiles need some work to bring them back to good condition. Staff attentiveness was excellent - anything you wanted appeared quickly. An army of staff kept the grounds in excellent condition, the beach raked and manned the non-motorized watersport equipment. They were ready to assist you in the use of the equipment and make sure that you were safe. Location was good - everything we required was there - but if you are interested in going into Montego Bay it is a $12 per person taxi ride, and other than Rose Hall House and Cinnamon Golf course other tourist activities are a bus ride away - which are available from the hotel. Would I go back - if we were going with our entire family - in a flash. If it was just my wife and myself going I might decide to go on a cruise or perhaps a smaller all inclusive that did not have a water park thus reducing the number of children. Read less
The Hilton Rose Hall is a fabulous resort for families. We went as a couple and thoroughly enjoyed our stay, but there were a lot of little kids and babies. The hotel is beautiful and clean. The... Read more bathroom is not fancy, but very clean. The pools, slides, and lazy river are clean and a lot of fun. Food was better than expected and quite tasty. We had mixed experiences with the servers, however. Read less
Just returned from a 3 night quick trip to Rose Hall with my husband and three year old. We primarily chose the hotel because the reviews were fairly good. However, it didn't quite meet our... Read more expectations. First, I will say that the water park and lazy river were a lot of fun for my daughter. I will also say that about 1/3 of the staff were absolutely wonderful, going out of their way to be helpful and very welcoming. Unfortunately, the other 2/3 of the staff seemed to not want to be working at the resort. I was told that there is a change in ownership underway where the resort has been sold but the new owners haven't assumed control yet so there may be some uncertainty throughout the staff which would make sense. However, it very much seemed like we were putting many of the staff out if we asked a server for any assistance or even a bartender for a drink. We are also used to smaller resorts where you get to know the staff, take care of them, and then you are taken care of in return. It was not the case at this resort. A few other problems we encountered were the drawers and closets in our room had a musty odor that permeated our clothing, stains in the drawers, there were large mold/water spots in the ceiling that had recently been lightly painted but not fully covered, and we had hundreds of ants in our room going from the sliding door to the bathroom. As we didn't want a bunch of chemicals sprayed around our toddler, we just kept squashing them. Finally, the food was only mediocre. I would rate this hotel as a 3 star instead of a 4 star as it's extremely dated. However, I do believe that if the majority of the staff seemed happy to be there, or at least happy to help the guests, my impression may have been different. Read less
My stay was amazing. Waking up and sewing the ocean every morning was breathtaking. There is an abundance of food all good quality and very tasty. You'll never go hungry or thirsty. ;) There was... Read more never a dull moment as there was loads of activities throughout the day, not to mention amazing water sports and fantastic pools and a fun water park. Everyone was so friendly. Bob Marley said it best "one love". The only downside was the room maintenance as a few appliances were broken but dealt with eventually. No matter how nice the resort was, I encourage you to leave the resort once or twice and go experience Jamaica by going to Ricks Cafe and other places like Bob Marleys birth place. To sum up the best holiday I've ever had in one word... PHENOMENAL Read less