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Lying on a beautiful, long stretch of private beach, this tropical resort is situated in 400-lush acres of an 18th-century sugar plantation. There’s a large main swimming pool but everyone (kids especially) loves the Sugar Mill Falls Waterpark, which is the largest in Jamaica. Why not grab a tube and float down the ‘lazy river’ or try one of the slides. Water sports are available on the sparkling Caribbean Sea. There’s also a daily kids' club, leaving you with time to recharge in the full-service spa*, or why not try out the Championship golf course*, tennis and the popular aerobics classes. A variety of restaurant options with fine dining and sophisticated wine lists are on-site. The most romantic restaurant is the Three Palms, up on the hillside looking down over the hotel and the sea beyond.
Beachfront, on the edge of Montego Bay. Transfer time from Montego Bay airport: 15 min.Larger Map
489 rooms on 7 floors in 2 buildings with 4 lifts. All with private balcony, small fridge, air-conditioning, cable TV, tea/coffee-making facilities, safety deposit boxes, iron and board, and hairdryer. Resort View Rooms with views of the resort, 1 king-size bed or 2 queen-size beds, sleeping max 3 adults or 2 adults and 2 children.
Partial Ocean View Rooms offer pool and ocean views on the lower floors and partial ocean and mountain views on the higher floors, sleeping max 3 adults or 2 adults and 2 children.
Ocean Front Rooms offer great sea views from your balcony, sleeping max 3 adults or 2 adults and 2 children.
Caribbean Suites are contemporary suites featuring a separate bedroom, sitting and dining area and balcony with stunning Caribbean sea views, sleeping max 3 adults or 2 adults and 2 children.
Three Palms fine dining restaurant serving traditional Jamaican dishes (reservations are required). Luna di Mare Italian fine dining restaurant (reservations are required). Fresh restaurant, marketplace-style restaurant with action stations, open for breakfast, lunch and dinner. Mangoes Bar & Grill a casual lunch restaurant beside the Sugar Mill Falls Waterpark. Seaside Bar and Grill, serving casual Jamaican fare in a beachside setting, swim-up pool bar. Cricket Club, a place to go for drinks, dancing and a nightcap. Bar King Frog has amazing, elevated views of the ocean, award-winning cocktails, big screen TV and late night snacks.
Swimming pool and separate Sugar Mill Falls Water Park with 2 water slides (min height 4ft), lazy river and swim-up bar. Private beach. Tennis (equipment rental available*), volleyball, aerobics, fitness centre, non-motorised water sports (motorised*). Full-service spa* offering body treatments, massage, facial treatments, nail and hair services. Daily supervised kids’ club for ages 4-12 years. Teen Zone (13-17 years). On-site par-72 Championship golf course*.
Nightly live entertainment with a diversity of shows and theme nights.
Room service*, beauty parlour*. free standard bandwidth WIFI Internet access everywhere in the hotel. Internet café*. Gift shop. Shopping arcade next door.
*Denotes local charge.
Child ages at this property are up and including 16 years.
Guest’s can pay $5 dollars per day (payable locally, subject to change) to gain extensive bandwidth WiFi Internet access.
All meals and snacks. All local-brand drinks by the glass. All activities and entertainment (excluding golf and motorised water sports) unless otherwise stated.
Minimum stay 3 nights except 21 Dec '15-03 Jan '16 when it is 7.
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page
“ From their great facilities and locations, to the value and benefits they offer, these hotels are our top tips for getting you back to your bombastic best. ”
TripAdvisor Traveller Rating:
The hotel is very nice, but the check-in was very unfortunate. We had to wait at least 30 minutes to check in with only 1 person in front of us. Then, we were given the wrong room. We had a... Read more guaranteed king, but they said only the double queen was available - but we were not told this until we called from the room to complain. We were promised a king room the next day and told not to unpack, but at 7pm the next day we still did not have our room. Finally after about 3-4 lengthy calls to the front desk, we got the king room (around 8pm). It was not a pleasant experience, but not a nightmare. Food: The 3 Palms restaurant was by far my favorite - great dining experience. The Italian fine-dining restaurant tasted like a frozen dinner, but good service/waiters. All the other restaurants were very good. I loved the food in Jamaica; in my opinion, better than in Mexico to my surprise. My only other complaint was no beers in the rooms and no free room service... this is supposed to all-inclusive. I guess I'm spoiled to Mexico's all-inclusive hotels that have these features standard, but Jamaica does have uniqueness that gives it a somewhat equal footing with Mexico. Read less
We have been to this hotel 7 times now and it never disappoints. So much so that we got married on the beach with some of our hotel friends present. The wedding planner Charline Myers is a brilliant... Read more wedding planner. The day went exactly how we wanted it. Kelly Maree Barrett, Anna Kay, Alwayne, Sandre and Silvester from Fresh. The life guards, Natalie from entertainment. All these people went above and beyond to help make your holiday a great experience. They have done some alterations to the hotel and it is for the better. The food always good and now a little different with barbecue night and the night on the beach was excellent. Some of the reception girls need to just get up to speed with helping customers. The lady Sophia at reception is excellent and she helped us with a couple of problems we had. Always there to help with a lovely smile and takes time to help you. Would we go back an 8th time. Most definitely, just love the people and this hotel. Cannot name you all but you know who you are in helping our holiday/wedding/honeymoon absolutely fantastic. Read less
I stayed at the Hilton Rose Hall with a friend for a week & we loved it! The staff were helpful, fun & friendly. The food was good quality & varied for an all inclusive. The hotel was modern & clean... Read more . The pool & beach areas were excellent. I cannot fault this hotel, 10 out of 10! One of the waiters named Javan was always there with a smile. Great trip!! Read less
My wife and I travel often and this is one of our favorite places. The resort is about 15 minutes from the airport. You can take a cab for $35 US each way. You can also pre-book transport via the... Read more Jamaica Tours website for only $50 US round tip for 2. This is our 4th time at this resort. The resort is expanding and the new beach area and pizza place are great. It is very friendly, has modern rooms, great food and awesome drinks. This is a perfect sized very clean resort. Not too big and not too small. There are a 3 main beach areas and one pool area. The lazy river is great. The Fresh Buffet can get pretty busy in the morning. You can get a served breakfast at the Seaside Grill. Try the Ackee and Saltfish (Cod) special at least one. I would order this with a side of French Toast. Lot's of lunch options. Again the Fresh Buffet can get very busy. We recommend the Sea Side Grill (Jerk Pork or Chicken is Awesome) or the Pizza place (The "Irie Mon Calzone" and "Jerk Chicken Pizza are fantastic.) Dinner options are good. There is a dress code. The Three Palms was the best this visit. The Italian Restaurant's menu is disappointing and not nearly as good as it once was. The Sea Side Grill is also a nice place for dinner. If you don't feel like getting dressed up you will not go hungry at the Fresh. You can also take a free shuttle to the shopping complex just next to the resort on the other side of the golf course. You can also walk to it if you cut through the golf course (Great place to take pictures). Climbing Dunn's River falls is a great excursion and I highly recommend this experience. We've climbed it twice now. We look forward to a 5th visit in the near future. Read less
We stayed in Nov 2013. The minute I walked in I knew I liked this place, the lobby had an awesome view of the ocean. The rooms were clean and up to date. The TVs were nice, all English channels... Read more . The service was top notch, there is nothing like Jamaican hospitality. The food on the buffet was ok, nothing spectacular. The real treat is the a la cartes. The Italian was amazing. The beach here is not what you'd expect of an island beach. It is small and rocky for the first 20 yards then turns into sand. The water is not clear at all. If you're looking for clear water, steer clear for Rose Hall, check our Negril or something out that way. Read less