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Open today: 9:00am - 9:00pm

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  • Mon - Fri9:00am - 9:00pm
  • Saturday9:00am - 7:00pm
  • Sunday10:00am - 6:00pm
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At a glance

  • All-inclusive resort
  • Jamaica’s largest water park
  • Kids' club
  • Spa
  • Championship golf
  • Free weddings

Hotel facilities

Bar

Fitness Centre

Free Parking

Hot Tub

Internet Access

Sailing

Swimming Pool

Tennis

Whirlpool

Wind Surfing

All Inclusive

Beach Holiday

Golf

Honeymoon

Wedding

TripAdvisor Traveller Rating

4.5

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Hilton Rose Hall Resort & Spa

1 of 12 photos
WEATHER HERE

Lying on a beautiful, long stretch of private beach, this tropical resort is situated in 400 lush acres of an 18th-century sugar plantation. There’s a large main swimming pool but everyone (kids especially) loves the Sugar Mill Falls Waterpark, which is the largest in Jamaica. Why not grab a tube and float down the ‘lazy river’ or try one of the slides. Water sports are available on the sparkling Caribbean Sea. There’s also a daily kids' club, leaving you with time to recharge in the full-service spa*, or why not try out the Championship golf course*, tennis and the popular aerobics classes. A variety of restaurant options with fine dining and sophisticated wine lists are on-site. The most romantic restaurant is the Three Palms, up on the hillside looking down over the hotel and the sea beyond.

Where is it?

Beachfront, on the edge of Montego Bay. Transfer time from Montego Bay airport: 15 min.

Room information

489 rooms on 7 floors in 2 buildings with 4 lifts. All with private balcony, small fridge, air-conditioning, cable TV, tea/coffee-making facilities, safety deposit boxes, iron and board, and hairdryer. Resort View Rooms with views of the resort, 1 king-size bed or 2 queen-size beds, sleeping max 3 adults, or 2 adults and 2 children.

Room Upgrade

Partial Oceanview Rooms – offer pool and ocean views on the lower floors and partial ocean and mountain views on the higher floors.

Ocean Front Rooms with great sea views from your balcony.

Caribbean Suite, these contemporary suites feature a separate bedroom, sitting and dining area and balcony with stunning Caribbean sea views.

Eats and drinks

Three Palms fine dining restaurant serving traditional Jamaican dishes (reservations are required). Luna di Mare Italian fine dining restaurant (reservations are required). Fresh restaurant, marketplace-style restaurant with action stations, open for breakfast, lunch and dinner. Mangoes Bar & Grill a casual lunch restaurant beside the Sugar Mill Falls Waterpark. Seaside Bar and Grill, serving casual Jamaican fare in a beachside setting, swim-up pool bar. Cricket Club, a place to go for drinks, dancing and a nightcap. Bar King Frog has amazing, elevated views of the ocean, award-winning cocktails, big screen TV and late night snacks.

Fun and games

Swimming pool and separate Sugar Mill Falls Water Park with 2 water slides (min height 4ft), lazy river and swim-up bar. Private beach. Tennis (equipment rental available*), volleyball, aerobics, fitness centre, non-motorised water sports (motorised*). Full-service spa* offering body treatments, massage, facial treatments, nail and hair services. Daily supervised kids’ club for ages 4-12 years. Teen Zone (13-17 years). On-site par-72 Championship golf course*.

Entertainment

Nightly live entertainment with a diversity of shows and theme nights.

Handy stuff

Room service*, beauty parlour*. WiFi access*. Internet café*. Gift shop. Shopping arcade next door.

Additional information

*Denotes local charge.

Child ages at this property are up and including 16 years.

All Inclusive of

All meals and snacks. All local-brand drinks by the glass. All activities and entertainment (excluding golf and motorised water sports) unless otherwise stated.

Minimum stay

3 nights except 21 Dec '14-03 Jan '15 when it is 7.

Virgin Holidays favourite

“ From their great facilities and locations, to the value and benefits they offer, these hotels are our top tips for getting you back to your bombastic best.

Priority Check In: For Virgin Holidays' guests. 

One Guaranteed a la carte dinner reservation: in addition to extra requested reservations.  

15% Discount: Off spa treatments. 

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Hilton Rose Hall Resort & Spa

  • What to Expect:
    • 4.5 based on 2803 reviews Location
    • 4 based on 2759 reviews Rooms
    • 4.5 based on 2938 reviews Service
    • 4 based on 2919 reviews Value
    • 4.5 based on 2920 reviews Cleanliness
  • Traveller Rating:
    • Excellent (1516)
    • Very Good (1038)
    • Average (344)
    • Poor (82)
    • Terrible (60)

Overall, Hilton Rose Hall was excellent! This was not a booze cruise Rooms - the rooms were usual hotel rooms, 1-2 beds, smaller bathrooms, small refrigerator, coffee maker, hairdryer. But the...

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4 of 5 stars
Apr 23, 2014 - TNByrd - Franklin, Tennessee

Overall, Hilton Rose Hall was excellent! This was not a booze cruise Rooms - the rooms were usual hotel rooms, 1-2 beds, smaller bathrooms, small refrigerator, coffee maker, hairdryer. But the... Read more rooms were maintained very well, very clean, the housekeeping staff was excellent. Beds were comfortable and there was a nice assortment of pillows. Plenty of towels, and quick service if anything was needed. The balcony was small, but plenty of room to sit outside in the 2 chairs and table. Our room was oceanview, it overlooked the "adult" pool with a nice view of the ocean, facing the sunset. Our only disappointment with the room was the stocking in the refrigerator. Only water was stocked. No sodas, no wines, no beer, no alcohol was stocked. That created problems if we wanted to take sodas out on the water sports, or have late night cocktails in our rooms. You could only get drinks from the restaurants and bars. Food - We were very pleased with the food. We ate breakfast every morning at Fresh, and several late night meals there. Fresh is all buffet, and several new dishes were set out daily. We also ate poolside at Seaside Grill and Mangoes, both had great poolside menus. We ate the jerk chicken and port from the portable food carts and that was great. The Barking Frog was primarily drinks, with only chips as snacks. We had dinner in the Luna di Mare which was fantastic! The service at all places was excellent. Drinks - the liquor was premium and all included, as long as you got it at the restaurant or bar. There were great selections of cocktails available and all the wait staff was excellent. The swim up bar was the place to be. I would have preferred that the staff kept the children away from the swim up bar, but luckily, most of the children's parents were there to keep them in line. Beach - There is a very nice beach here. It is not the best beach that I have been to by far (Dominican, Cayman & Turks is much better), but it was very nice and kept clean. We had no trouble finding places to sit and the beach was kept clean. Activities - the resort does a great job in offering a wide selection of activities for all ages but it doesn't overwhelm you by making you participate in an activity if you just want to relax. We have stayed at resorts before that have more of a "booze cruise" feel to them, drinks and party all the time. This was much quieter and more conducive to relaxing. My biggest complaint with Hilton Rose Hall was their lack of information regarding activities in the area. They had a tour desk, with several choices of tours, but if you didn't want to join a tour, there was no information available. I wanted to charter a private boat and tour the island, visit Rick's Café and Dunn's River Falls. The concierge told me that no private charter was available, that my only option was to either take a tour, or rent a taxi for the day. I didn't want to spend a day in a taxi. After I left the concierge, I went to the watersports hut. Their sign says private charters are available and I asked the same questions - can I take a private charter to Rick's Café, Dunn's River Falls, and see the various beaches on Jamaica? Watersports told me that yes, I could rent a boat for $160/hr, but I couldn't go anywhere other that Margaritaville and Montego Bay, regardless of how many hours I was willing to pay for. I did rent a boat through the Watersports and we did have a great captain and crew, but the first hour was spent with the boat going to 2 different places in Montego Bay to get ice and drinks (why wasn't this on the boat at the resort?), then we went to Margaritaville, and only 10 minutes to snorkel at one spot. So I spent $640 to get drinks which we didn't drink, snorkel 10 minutes, and go to Margaritaville. I was not happy with that expense of money. The boat that we were given to rent was an old diving boat, so we were sitting on the holes that air tanks are placed in. Luckily, my family will have fun with whatever they are given so we still enjoyed the day. But I found multiple companies that do offer private charter boats, out of the Hilton Rose Hall, which will take you to Dunn's River Falls and will take you to Rick's Café (not on the same day as they are in 2 separate directions). So I was not given correct information from Hilton Rose Hall and that was disappointing, as well as we were greatly overpriced for what we received. No snacks were provided for that $640 charge either, and all of the other private charters offer drinks, alcohol, lunch and snacks for the same rates. I suggest that you check with Barrett Adventures if you want to rent a private charter in Jamaica. We had a great taxi driver - Gregory Tour Operator - 876-387-4770. He will take you wherever you want to go, and he drives a small bus so many people can go together for the same price. We also had a great boat captain - Captain Mooney - 876-874-4872. He took us to the Luminous Lagoon, which I highly recommend, at night to see the bioluminescent bay. That was definitely worth the trip. Read less

5 of 5 stars
Apr 23, 2014 - Lisa F - NJ, United States

Excellent hotel but it is VERY crowded if you go during a busy time and you will encounter the usual issues you have with crowdslong lines. no shady spots by pool or beach unless you wake up super... Read more Excellent hotel but it is VERY crowded if you go during a busy time and you will encounter the usual issues you have with crowds...long lines. no shady spots by pool or beach unless you wake up super early, and you most likely will not get your desired room request. Read less

4 of 5 stars
Apr 23, 2014 - Helen H - Bracknell, United Kingdom

Spent 2 overall very relaxing and enjoyable weeks prior to Easter at this resort. Stunning location and staff amazingly helpful and friendly. Special shout-outs to Kim-Ann, Chana, Sheldon and... Read more Kamar. Food and drink, plus choice of activities plentiful and generally excellent. Beach a little small and hotel a little tired, but the one single thing that would prevent me returning is the sunbed / umbrella situation. People were seriously getting up at 4am to reserve prime spots with shade?! I do not go on holiday and expect to have to set an alarm to guarantee a place in the shade for my son and fair skinned husband. On this basis we spent over $1,000 to rent a private poolside cabana to get around the probem. This issue really needs sorting out. Either enforce the no beds used for an hour then remove the towels policy, or even allow 'hot bedding' - neatly fold someones belongings and put them to one side.... Read less

5 of 5 stars
Apr 22, 2014 - KevinVickyHolly - Chelmsford, United Kingdom

This is a top notch AI hotel and note the negative comments with a pinch of jerk spice! My family and I are seasoned travellers and this is a great hotel with some great features. However, Hilton... Read more , please get a grip. The sunbed reserving situation is an absolute joke. The North Americans (Canadians?) would surely give our German cousins a run for their money in the 'towel down invisible bather stakes'. I know the hotel cannot account for the behaviour of their guests but it would help if the beds were stacked up at the end of each day and any towels removed. It is depressing to spend a morning gathering together what beds are left and spending the rest of the day looking at vacant beds in prime spots. Also there are simply not enough parasols to go around so any beds with these are prime location. We witnessed some interesting interaction with people who simply pitched up on beds reserved by others. Well done for holding your own! Now the food and drink here is superb. It was USA Spring Break so breakfast was particularly busy, but we always got a table and you simply had to 'dine around' to select the order of food. If the egg and omelette queue was quiet, get in there first. Near to the beach is a Pattie and Jerk stall and there was a ready supply every lunch time. Burgers and Hot Dogs are cooked to order. There are three places to have your lunch. We liked the poolside restaurant as the jerk pork and chicken was to die for. There is also the usual choice of nachos, fries and sandwiches at the beach bar. The cocktails are many and varied both for adults and alcohol free for the kids. I particularly liked the frozen mudslide and pink lemonade. Every member of staff at this resort were happy and polite. Nothing was too much trouble and a special mention to Kemaria on the front desk who helped me out with my HHonors queries and ensured I was able to take advantage of the benefits with it. Now, I do recall some negativity around the a la carte restaurants. Firstly, there is no surcharge and the quality and presentation is second to none. We especially liked the Golf Club and the Maître D - Smiley who greets you with a little bit of rhythm on arrival. They do a great steak and seafood dishes too and the deserts are just fine. The fish restaurant by the pool was not bad, although the Italian is worth a visit for great ambience and pasta. There are BBQs every alternate night with a great selection of meat and salmon. In the generic restaurant I really liked Curry Goat and Rice and Peas. There is also a pasta bar where they will cook food to order. This is a smaller hotel in the Hilton range and the crazy river is really great fun. But don't go in to cool down without sunscreen - the sun is fierce here and I suffered some nasty burn relaxing on my circumnavigations belly up! The sea is crystal clear and warm and although I did not partake, water sports were very popular. Now as I come to the end of my piece you may query the title. Well every now and then a small brown stoat like creature makes an appearance from the shrubs. I did not expect to see something so furry in such a warm climate, but s/he seemed perfectly harmless and did not hang around for photographs. We stayed in Room 214 on the ground floor and it was always nice to nod off to the last throes of the varied entertainment on the stage just below around 10.30PM each night. My advice.......'Yeah mon! Hilton Rose Hall will make you feel Irie in Jam dung!' Read less

2 of 5 stars
Apr 22, 2014 - Robin G - Westchester County, United States

This hotel is very family-oriented - mostly families with little children. So you don't seem to get the partiers or college students which is good. But it is extremely crowded and there is not much... Read more of a beach or places to get away from the crowds. It is dated and the fitness center is pretty crummy - old equipment which doesn't seem to get cleaned and no water cups or bottles. Food is fine. Can't get chairs at beach or pools if you're not up at 6am. Read less

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