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Lying on a beautiful, long stretch of private beach, this tropical resort is situated in 400 lush acres of an 18th-century sugar plantation. There’s a large main swimming pool but everyone (kids especially) loves the Sugar Mill Falls Waterpark, which is the largest in Jamaica. Why not grab a tube and float down the ‘lazy river’ or try one of the slides. Water sports are available on the sparkling Caribbean Sea. There’s also a daily kids' club, leaving you with time to recharge in the full-service spa*, or why not try out the Championship golf course*, tennis and the popular aerobics classes. A variety of restaurant options with fine dining and sophisticated wine lists are on-site. The most romantic restaurant is the Three Palms, up on the hillside looking down over the hotel and the sea beyond.
Beachfront, on the edge of Montego Bay. Transfer time from Montego Bay airport: 15 min.Larger Map
489 rooms on 7 floors in 2 buildings with 4 lifts. All with private balcony, small fridge, air-conditioning, cable TV, tea/coffee-making facilities, safety deposit boxes, iron and board, and hairdryer. Resort View Rooms with views of the resort, 1 king-size bed or 2 queen-size beds, sleeping max 3 adults or 2 adults and 2 children.
Partial Ocean View Rooms offer pool and ocean views on the lower floors and partial ocean and mountain views on the higher floors, sleeping max 3 adults or 2 adults and 2 children.
Ocean Front Rooms offer great sea views from your balcony, sleeping max 3 adults or 2 adults and 2 children.
Caribbean Suites - these contemporary suites feature a separate bedroom, sitting and dining area and balcony with stunning Caribbean sea views, sleeping max 3 adults or 2 adults and 2 children.
Three Palms fine dining restaurant serving traditional Jamaican dishes (reservations are required). Luna di Mare Italian fine dining restaurant (reservations are required). Fresh restaurant, marketplace-style restaurant with action stations, open for breakfast, lunch and dinner. Mangoes Bar & Grill a casual lunch restaurant beside the Sugar Mill Falls Waterpark. Seaside Bar and Grill, serving casual Jamaican fare in a beachside setting, swim-up pool bar. Cricket Club, a place to go for drinks, dancing and a nightcap. Bar King Frog has amazing, elevated views of the ocean, award-winning cocktails, big screen TV and late night snacks.
Swimming pool and separate Sugar Mill Falls Water Park with 2 water slides (min height 4ft), lazy river and swim-up bar. Private beach. Tennis (equipment rental available*), volleyball, aerobics, fitness centre, non-motorised water sports (motorised*). Full-service spa* offering body treatments, massage, facial treatments, nail and hair services. Daily supervised kids’ club for ages 4-12 years. Teen Zone (13-17 years). On-site par-72 Championship golf course*.
Nightly live entertainment with a diversity of shows and theme nights.
Room service*, beauty parlour*. Free WiFi Internet access the lobby only. Internet café*. Gift shop. Shopping arcade next door.
*Denotes local charge.
Child ages at this property are up and including 16 years.
All meals and snacks. All local-brand drinks by the glass. All activities and entertainment (excluding golf and motorised water sports) unless otherwise stated.
Minimum stay 3 nights except 21 Dec '14-03 Jan '15 when it is 7.
Good general access around the property: properties that offer good general access for those guests who are able to walk short distances and can manage up to six steps. The Virgin Holidays Special Assistance Team can be contacted by e-mail at email@example.com or call us on 0844 557 3998, Monday-Friday 9.00am-5.30pm.
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TripAdvisor Traveller Rating:
This trip was my first vacation to Jamacia. I was very fortunate to have picked the right resort to stay at.. So much so, that my family and I will return for another wonderful stay within the next... Read more two years I loved staying on the west side of the resort. There was such a variety of food, I was very satisfied with the quality of the food. Also, the entertainment was fabulous. I only wish the beach was alittle better, not bad, but could of been bigger. I wish I was there now! JoAnn Cuddy St. Louis, Mo. USA Read less
We stated for 7 nights and the resort was clean and the rooms were confy. My daughter wanted to spend all her time at the water park and the lazy river. There are lots of things to do in the resort... Read more if you donâ€™t want to leave. The food was good The entertainment after dinner was wonderful and customer service from Staff was remarkable. Read less
Recently visited the Rose Hall resort, and had a great time. The lazy river and waterpark features were a nice addition to an all-inclusive so you have more options than just a pool and the ocean... Read more . The food was quite good for an all-inclusive. I highly recommend the Italian restaurant, everything we had there was excellent. We did a last minute upgrade to one of the ocean front views on the ground floor, so we could walk directly out of our room and to the beach, it was super convenient (though we only paid $10 more a day, I wouldn't pay hundreds extra for it). Chairs were very easy to come by when we were there there was never a problem finding empty ones, but tubes weren't so easy they could use some more. As some reviewers have mentioned, the beach area isn't huge. This was never an issue for us, but if you want to be able to swim laps, or go far out in the ocean, you may want to take that into consideration. My suggestions for your stay: - Email before you go and ask when the restaurants are open. They only open certain restaurants some nights, so we weren't able to eat at the Seaside Grill (which the menu looked delicious) because it wasn't open on the night we had originally planned to eat there, our last night. You can also make reservations at the restaurants before you go too. This didn't seem necessary but definitely can't hurt. - Bring your own inflatable/tube. While the resort has tubes to use in the lazy river, we brought a floaty to use in the ocean and are so glad we did since one of the days we were there it was super busy and the tubes were impossible to come by. I also suggest your write your name on it if you bring your own. -Avoid eating breakfast between 8-9, we typically ate breakfast each day around 9:45-10, and the days we went earlier it was insane. Seems like everyone in the resort happened to wake up at the same time and go breakfast so there were lines for most things when the days we ate later were completely empty. -Tip early. This is more a general suggestion, but we went with another couple and we left a good tip for our maid the first day and came back to towel animals, rose petals sprinkled on the bed, and lots of bottles of water whereas our friends didn't think to tip and were talking about how they wished they had bottles of water in their room. The walls of the rooms are quite thin. Our friends were sandwiched by young families on either side of them which woke them up early each morning. You may be able to request to be placed around other couples instead of families? Not sure. It is more of a family resort though, so we expected this. Overall our stay was great, especially for the price. I would certainly recommend it. Read less
My family and I have been here numerous times and I find myself sitting here thinking about my upcoming trip. This hotel is always clean, and despite the wear and tear of an all-inclusive resort... Read more , is in remarkable condition. The cleaning staff is always around and visible throughout the day. They are prompt with any cleaning requests. The restaurant staff is always overly friendly, which is important as we travel with young children. With a picky eater, we have had meals prepared specifically for them at the hotel's suggestion. It makes dining out extremely easy. The drinks are good and not watered down, though I suggest bringing your own cup from home to not have to make repeated trips to the bar. The food and beverage director, Rob de Bekker, has been a pleasure to talk to and he has done a wonderful job at maintaining a diverse menu in a variety of dining options. The addition of the BBQ for a dinner option was a pleasant treat last visit. Another manager by the name of Ruel was also extremely helpful. They definitely make the guests feel as though they are getting personalized treatment. The amenities at this hotel are perfect for families with children. The lazy river is nice and the staff was good at returning tubes to the pool, so they are not "claimed for the day" by guests as they sit poolside. The water slides are in full view of the lounge chairs as it enters the pool, although be sure to check that they have a guard on duty in the upper pools. The food is great and although there are lines, I guess it's to be expected when traveling at the busiest season. If you're considering Hilton Rose Hall, there is nothing to question... go for it. James Read less