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Lying on a beautiful, long stretch of private beach, this tropical resort is situated in 400 lush acres of an 18th-century sugar plantation. There’s a large main swimming pool but everyone (kids especially) loves the Sugar Mill Falls Waterpark, which is the largest in Jamaica. Why not grab a tube and float down the ‘lazy river’ or try one of the slides. Water sports are available on the sparkling Caribbean Sea. There’s also a daily kids' club, leaving you with time to recharge in the full-service spa*, or why not try out the Championship golf course*, tennis and the popular aerobics classes. A variety of restaurant options with fine dining and sophisticated wine lists are on-site. The most romantic restaurant is the Three Palms, up on the hillside looking down over the hotel and the sea beyond.
Beachfront, on the edge of Montego Bay. Transfer time from Montego Bay airport: 15 min.Larger Map
489 rooms on 7 floors in 2 buildings with 4 lifts. All with private balcony, small fridge, air-conditioning, cable TV, tea/coffee-making facilities, safety deposit boxes, iron and board, and hairdryer. Resort View Rooms with views of the resort, 1 king-size bed or 2 queen-size beds, sleeping max 3 adults or 2 adults and 2 children.
Partial Ocean View Rooms offer pool and ocean views on the lower floors and partial ocean and mountain views on the higher floors, sleeping max 3 adults or 2 adults and 2 children.
Ocean Front Rooms offer great sea views from your balcony, sleeping max 3 adults or 2 adults and 2 children.
Caribbean Suites - these contemporary suites feature a separate bedroom, sitting and dining area and balcony with stunning Caribbean sea views, sleeping max 3 adults or 2 adults and 2 children.
Three Palms fine dining restaurant serving traditional Jamaican dishes (reservations are required). Luna di Mare Italian fine dining restaurant (reservations are required). Fresh restaurant, marketplace-style restaurant with action stations, open for breakfast, lunch and dinner. Mangoes Bar & Grill a casual lunch restaurant beside the Sugar Mill Falls Waterpark. Seaside Bar and Grill, serving casual Jamaican fare in a beachside setting, swim-up pool bar. Cricket Club, a place to go for drinks, dancing and a nightcap. Bar King Frog has amazing, elevated views of the ocean, award-winning cocktails, big screen TV and late night snacks.
Swimming pool and separate Sugar Mill Falls Water Park with 2 water slides (min height 4ft), lazy river and swim-up bar. Private beach. Tennis (equipment rental available*), volleyball, aerobics, fitness centre, non-motorised water sports (motorised*). Full-service spa* offering body treatments, massage, facial treatments, nail and hair services. Daily supervised kids’ club for ages 4-12 years. Teen Zone (13-17 years). On-site par-72 Championship golf course*.
Nightly live entertainment with a diversity of shows and theme nights.
Room service*, beauty parlour*. Free WiFi Internet access the lobby only. Internet café*. Gift shop. Shopping arcade next door.
*Denotes local charge.
Child ages at this property are up and including 16 years.
All meals and snacks. All local-brand drinks by the glass. All activities and entertainment (excluding golf and motorised water sports) unless otherwise stated.
Minimum stay 3 nights except 21 Dec '14-03 Jan '15 when it is 7.
Good general access around the property: properties that offer good general access for those guests who are able to walk short distances and can manage up to six steps. The Virgin Holidays Special Assistance Team can be contacted by e-mail at firstname.lastname@example.org or call us on 0844 557 3998, Monday-Friday 9.00am-5.30pm.
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TripAdvisor Traveller Rating:
This was my second visit to the Hilton, Rose Hall in Montego Bay. I was very impressed with the cleanliness and décor my first visit so I chose to celebrate my birthday there and took many people... Read more with me. I visited April 17th through April 22nd of 2014. I had a great stay and a great party! The rooms were really clean and the beds super comfortable. Staff Kamar Kaye (associated with activities and the gym) was wonderful. He entertained and assisted with loosening up my party crowd--excellent personality! Charline Myers, the coordinator for my event was wonderful and was helpful to the very end of my event. I would definitely have her as my event coordinator anytime. Sheree Bennett and Jenicha Barnes were exceptionally helpful in assisting me with reservations. They were professional and great at their jobs. The majority of the kitchen staff were friendly and courteous. My suite was beautiful with a great view and the housekeeping service was excellent. Look out Hilton, Montego Bay, I'm coming back! Sandy Stewart Read less
We want to commend several staff members who made our stay pleasant: Paulette at "Fresh" provided consistent, friendly service and gave us a warm welcome on our first day; Chana with the cabana... Read more service also was friendly, attentive and made our day at Cabana #7 most enjoyable; Kerri-Ann at the evening bar was professional, fun and quickly learned our drink preferences; Camille at the front desk also was professional and quite helpful. In September, the Three Palms restaurant was closed for renovation which was a unfortunate however we expected to have our choice of either the Seaside or Luna Di Mare a la carte (served) restaurant each night. No, only one of them was open each night - this is not clear from the website and not a good management choice. Be sure to make dining reservations when you check ! They should advise guests to do so on check in and provide a little more orientation. The Saturday we arrived the water park area was packed but by Monday it was more manageable. There may have been a local promotion but it was not explained to us. Lastly it was a special birthday and the staff went out of their way to provide special desserts and room service. Thank you. Read less
This was our second visit to the Hilton Rose Hall. The hotel is a great place to stay, the rooms are spacious, have great decor and are well maintained. The food is okay but the staff are absolutely... Read more fantastic! Karen and the team at the front desk are always available to help no matter the need. Karen is a credit to the hotel and is willing to go the extra mile to make sure any wrongs are put right. A special thank you to you Karen!!! Richard in the bar was fab he always had a new drink for us to try and always kept us entertained. The water sports guys were also fab for the second time too. Jennifer and the ladies at the Kids club did a great job with my children and the children were excited to go there everyday. Andre at the concierge was always on point and willing to please, thank you Andre. I will be returning in October for 8 nights to celebrate my birthday so I will see you all again real soon........ Read less
We chose the Hilton because of the pool complex and because we had a good price. The pool area lived up to expectations and are hands down the hotel's best asset. However, the rooms and especially... Read more the bathrooms leaves a lot to be desired. Bathrooms outdated and problems with the water pressure from time to time. One can probably live with this if you expect three stars. No more. What I am not pleased with, though, is that the cleaning was somewhat inadequate. Looking behind the front door and under the beds was a very unpleasant surprise and just by looking at our daughter's clothes after she had been crawling on the floor (she is 10 months old) we could tell at the place is basically dirty. This is not ok at all. As concerns the all inclusive concept it was more or less as expected - we were glad we did not have to eat dinner from their buffet mor than the four days we were there. Quality and selection was pretty bad. You should go here for the pools, but next time, I will go somewhere else. Read less