0844 557 4321

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  • Mon - Fri9am - 9pm
  • Saturday9am - 7pm
  • Sunday10am - 6pm
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Hotel facilities

Bar

Fitness Centre

Free Parking

Hot Tub

Internet Access

Sailing

Swimming Pool

Tennis

Whirlpool

Wind Surfing

All Inclusive

Beach Holiday

Golf

Honeymoon

Wedding

TripAdvisor Traveller Rating

4.5

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Hilton Rose Hall Resort & Spa

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Lying on a beautiful, long stretch of private beach, this tropical resort is situated in 400 lush acres of an 18th-century sugar plantation. There’s a large main swimming pool but everyone (kids especially) loves the Sugar Mill Falls Waterpark, which is the largest in Jamaica. Why not grab a tube and float down the ‘lazy river’ or try one of the slides. Water sports are available on the sparkling Caribbean Sea. There’s also a daily kids' club, leaving you with time to recharge in the full-service spa*, or why not try out the Championship golf course*, tennis and the popular aerobics classes. A variety of restaurant options with fine dining and sophisticated wine lists are on-site. The most romantic restaurant is the Three Palms, up on the hillside looking down over the hotel and the sea beyond.

At a glance

These hotels provide exceptionally good value, are in great locations and offer exclusive benefits to Virgin Holidays’ customers.
  • All-inclusive resort
  • Jamaica’s largest water park
  • Kids' club
  • Spa
  • Championship golf
  • Free weddings

Where is it?

Beachfront, on the edge of Montego Bay. Transfer time from Montego Bay airport: 15 min.

Larger Map

Room information

489 rooms on 7 floors in 2 buildings with 4 lifts. All with private balcony, small fridge, air-conditioning, cable TV, tea/coffee-making facilities, safety deposit boxes, iron and board, and hairdryer. Resort View Rooms with views of the resort, 1 king-size bed or 2 queen-size beds, sleeping max 3 adults or 2 adults and 2 children.

Room Upgrade

Partial Ocean View Rooms offer pool and ocean views on the lower floors and partial ocean and mountain views on the higher floors, sleeping max 3 adults or 2 adults and 2 children.

Ocean Front Rooms offer great sea views from your balcony, sleeping max 3 adults or 2 adults and 2 children.

Caribbean Suites - these contemporary suites feature a separate bedroom, sitting and dining area and balcony with stunning Caribbean sea views, sleeping max 3 adults or 2 adults and 2 children.

Eats and drinks

Three Palms fine dining restaurant serving traditional Jamaican dishes (reservations are required). Luna di Mare Italian fine dining restaurant (reservations are required). Fresh restaurant, marketplace-style restaurant with action stations, open for breakfast, lunch and dinner. Mangoes Bar & Grill a casual lunch restaurant beside the Sugar Mill Falls Waterpark. Seaside Bar and Grill, serving casual Jamaican fare in a beachside setting, swim-up pool bar. Cricket Club, a place to go for drinks, dancing and a nightcap. Bar King Frog has amazing, elevated views of the ocean, award-winning cocktails, big screen TV and late night snacks.

Fun and games

Swimming pool and separate Sugar Mill Falls Water Park with 2 water slides (min height 4ft), lazy river and swim-up bar. Private beach. Tennis (equipment rental available*), volleyball, aerobics, fitness centre, non-motorised water sports (motorised*). Full-service spa* offering body treatments, massage, facial treatments, nail and hair services. Daily supervised kids’ club for ages 4-12 years. Teen Zone (13-17 years). On-site par-72 Championship golf course*.

Entertainment

Nightly live entertainment with a diversity of shows and theme nights.

Handy stuff

Room service*, beauty parlour*. Free WiFi Internet access the lobby only. Internet café*. Gift shop. Shopping arcade next door.

Additional information

*Denotes local charge.

Child ages at this property are up and including 16 years.

All Inclusive of

All meals and snacks. All local-brand drinks by the glass. All activities and entertainment (excluding golf and motorised water sports) unless otherwise stated.

Minimum stay

Minimum stay 3 nights except 21 Dec '14-03 Jan '15 when it is 7.

Accessibility

Good general access around the property: properties that offer good general access for those guests who are able to walk short distances and can manage up to six steps. The Virgin Holidays Special Assistance Team can be contacted by e-mail at special.assistance@virginholidays.com or call us on 0844 557 3998, Monday-Friday 9.00am-5.30pm.

Virgin Holidays favourite

“ From their great facilities and locations, to the value and benefits they offer, these hotels are our top tips for getting you back to your bombastic best.

Priority Check In: For Virgin Holidays' guests. 

15% Discount: Off spa treatments. 

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Hilton Rose Hall Resort & Spa

  • What to Expect:
    • 4.5 Sleep Quality
    • 4.5 Location
    • 4.0 Rooms
    • 4.5 Service
    • 4.0 Value
    • 4.5 Cleanliness
  • Traveller Rating:
    • Excellent (1857)
    • Very Good (1293)
    • Average (458)
    • Poor (100)
    • Terrible (74)

We stayed 2 nights here after 4 nights in Ocho Rios at Couples Tower Isle. While I know they are different style AI's (one being adults only etc) I felt the huge differences made Hilton look like the...

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3 of 5 stars
Jan 24, 2015 - haymont - australia

We stayed 2 nights here after 4 nights in Ocho Rios at Couples Tower Isle. While I know they are different style AI's (one being adults only etc) I felt the huge differences made Hilton look like the... Read more poor relation in comparison to Couples. Firstly upon check in at 1pm we were told the room was not ready, no problem, we knew we were early, they gave us a beeper and off we went for lunch and a swim. Lunch at the poolside grill place was average at best, just very ordinary for both our meals, service and cleanliness of tables etc was clearly not a priority either. Pool area and lazy river were nice, lots of spots to relax and it was never hard to get a lounger. We swam etc till 4.30pm when we decided to go and ask whether the room was ready as we had an excursion to get ready for at 5.30pm....they reckoned they had beeped us but the beeper had remained silent. Now for an 'all inclusive' resort to not have free wifi all over, even in the lobby, poor effort Hilton. I stated my dissappintment already at the restaurant and the service of the front desk and we ended up with wifi included as we are also Hilton honors members (but not the highest tier to get the free wifi automatically) Room was good, bit dated, cleanliness was ok, view was lovely, ocean front and golf course view on a high floor. No water in the mini bar and not even soft drinks in the mini bar included in an all inclusive? Poor effort again. The next day we got 3 bottles of water after our room was serviced so not sure what went on there. Anyway, long story short we felt the hotel lacked in service, cleanliness and all inclusive measures. The buffet was very very average as were the poolside establishments. We found that there were a large number of conferences happening and this did not make the hotel feel like a relaxing holiday retreat but a business establishment that was trying to have the best of both worlds and failing on the relaxing AI aspect. We ate at 3 palms and that was good, however stating that there was a dress code and seeing people in shorts, flip flops and not even a collared polo shirt? Food was nice, service was ok, not great considering this was supposed to be the 'upmarket' restaurant. Next night we ate in the Italian Luna de Mar, again it was ok, not traditional italian or even great quality produce, but hit the spot and better than the buffet hideousness! We enjoyed our stay, but would not go back or recommend to friends whether they have children or not. Read less

5 of 5 stars
Jan 24, 2015 - Natalie D - Vancouver, Canada

We love everything about this resort! The waterslides and lazy river are the icing on the cake. Absolutely beautiful property and all-inclusive. We booked at this hotel last minute when another... Read more resort we had booked turned out to be a huge dump. You will not be disappointed! Read less

5 of 5 stars
Jan 23, 2015 - Esther Z - Miami, United States

We had a great time! The dinner at - Luna - was amazing and delicious. The waterpark is amazing and the pool and jacuzzi's are great. They have a great teen center and kids playarea. We had a great... Read more time! Very family friendly! Read less

4 of 5 stars
Jan 22, 2015 - sue w - Philadelphia, Pennsylvania

We love the Rose Hall mainly for the lazy river, swim up bar, and waterslides right on the property. It's true that the beach isn't spectacular- not the clear turquoise blue you'd expect - and full... Read more of seaweed - but the lazy river area is so great for families that it's worth it. There's one big twisting waterslide for older kids and adults that you go down in an inner tube...and a smaller tame slide for little kids. The swim up bar is only feet from where the kids enter the water from the slides, so parents can just post up and enjoy their cocktails in the water while keeping an eye out. The lazy river is attached to the swim up bar so you just order your cocktail and start drifting. Be sure to make restaurant reservations ASAP because the buffet dining room, while pleasant, does not have the greatest food. The staff run games and dance lessons and contests during the day which are pretty fun. Banana Boat ride was fun but the boat operators lied and said it was cash only - not true -everything can be charged to the room. There's one large rectangular main pool that's great for tanning or little kids. The staff is extremely friendly especially since they're not working for tips. Again, if you're looking for turquoise water and large white beach, this isn't the place. But for a tropical vacation that has fun stuff for everyone all in one place, it's great. Read less

3 of 5 stars
Jan 21, 2015 - lpearson337 - Washington, DC

I agree with most of the reviews of this place, it's clean, the staff are nice and helpful, but it's not anything great. It's definitely not memorable or any place that I would make sure to return... Read more to. I expect more from an all-inclusive resort if I'm going to spend the majority of the time on the property. The room was nice, happy to see 2 queen beds instead of doubles. Our view was of the golf course and ocean on the 7th floor. No complaints about the room. The food was just OK. There's only one option for breakfast, which is the buffet. We ate several meals there, mostly lunch and breakfast and it was typical buffet food. Nothing really wowed me there. Mangoes is the restaurant by the lazy river and is the only option for food in the weird hours between lunch and dinner. When we went it was a complete mess--tons of dirty, empty tables, not enough staff to serve the people standing around waiting to be seated, and a general feel of chaos. The food was sub-par at best. We had dinner at Three Palms and Luna di Mare and both were quite good. There is one main pool and then a smaller pool by the waterpark. The main pool is pretty small, although well kept and with a nice view of the ocean. The beach is small, crowded with chairs, and the water is full of seaweed as many have reported. Also, the seaweed gives off a sulfur smell that you can smell while sitting at the pool--which takes away from the relaxing atmosphere. You have to pay for wifi anywhere in the hotel except for in the small "Internet Cafe" where you can access free wifi. The signal does not extend far beyond this small room, which is a little silly. If you're going to have free wifi, why not just extend it to the whole lobby? One more thing, the hotels have a racket going on with the taxi companies and will charge you outrageous prices to go anywhere. It costs $70 round trip to take a taxi to the Montego Bay hip strip, which is about a 15 minute drive away! It's $35 for the 10 minute ride to the airport. However, if you exit the resort to the main road and hail a cab (with a red license plate), the ride to Montego Bay costs $2 per person. Don't give in to the hotel's claims that the taxis at the hotel are "safer". This is how they make their money. Read less

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