Hilton Rose Hall Resort & Spa

A cozy resort that sits right on the beach with easy access to main amenities and buildings. Staff are helpful and attentive, food has a good variety and plenty options throughout the day. Jerk hut lunch is a must have. Drinks were flowing and they will refill your cups no problem. Entertainment was satisfactory not much of a night life resort, which is expected for an all inclusive family resort. Pools and beach were super fun, lazy river best of all. Getting to see the island and excursions were easily arranged with a local guide from Top Choice Jamaica Tours, we did the blue hole and ATV rides, highly recommend it. Its a beautiful country and experiencing outside the resort was well worth it. That said, we had a great time and look forward to another trip. Read less

Just got back from 5 days/4 nights at the Hilton Rose Hall. We got a very good post-Easter deal so that’s in the background of this review, if we were paying $900/night at peak season I’d probably be more critical. The good - Our kids loved, loved the water park, so much so that we barely used the (very nice) main pool. They have two water slides, one with a 48” height limit that they very nicely let slide (ha) for our 47 1/2” younger son, and one for littler kids. Also a lazy river they probably did 100 laps of. Very nice swim up bar that’s a fun scene. The grounds are beautiful overall - the one part of the resort that’s truly five star. We got a bit of a misleading start because we arrived right during the Saturday afternoon DJ party and there was a large wedding crowd getting wild, but once that ended everything was super family and kid oriented. The resort staff does a really good job hosting fun games for the kiddos throughout the day. This is not the place to go for nightlife, I enjoyed the quiet evenings sitting outside once the kids were asleep. Some of the food/drink options were solid - there are plenty of bars and they give healthy pours, some have international brands. The jerk hut at the beach was legitimately good, and we had fairly solid dinners at Moonstone (the Asian option) and Three Palms (slight upcharge, on the golf course). The wi-fi is free and works everywhere on property, even well away from the main building on the beach. The so-so: the food is pretty mid for a place that bills itself as a 5* all inclusive. You’re not going to starve, but would it be so hard to get some nice fruit at breakfast? The omelets/eggs saved the buffet overall. The lunch choices are flat out bad outside of the jerk hut, which only does meat. The buffet is about what you would expect, and the food and service at the sit down restaurants for lunch was pretty mediocre. Dinners at Seaside (Italian) and the Rum Factory (Caribbean) fell into this category also. It would be nice if they had a place where you could grab things like nacho chips, fries, tenders etc to go, snacks have to be ordered to go from the sit down restaurants and can take a little while. The bad - the rooms are on par with a Days Inn back in the US. They’re old, small, and badly in need of a facelift. It doesn’t ruin the trip or anything as we spend little time there, but they are nowhere near Hilton brand caliber. They offer room service as an option but there’s literally nowhere in the room to eat it, etc. Pro tips - they offer a paid late check option but it’s not really necessary, you have access to everything until you leave and there are shower facilities and bag storage. You can make dinner reservations two days before arrival by calling or emailing the hotel. The hotel gift shop is extortionate even by hotel store standards - $30 for sunscreen, etc. you can book excursions through the concierge though we didn’t as weren’t staying long enough. Overall this is the perfect place for a shorter family trip that won’t break the bank. If you’re not picky about food it’d be a solid option for a weeklong trip as well. Read less

Shout out to the wonderful staff at Hilton Rose Hall! All of the staff were pleasant and accommodating. Especially, bartenders Lioneil and Fiona and Waiter Gilroy aka Smiley. These are the people that keep us coming back to HRH. For an all-inclusive resort, they have a nice selection of food and drinks. Now for some constructive feedback. The resort is starting to show some age and is due for refurbishing. I was also disappointed that there are no garnishes for the drinks. For a gin and tonic or a Margarita, I expect a slice of line, not a splash of flavored lime juice. Read less

I was there for a couple of weeks. The food is good and you have lot of options on where to eat & drink. It was very diappointing to find no jamaican rum was available. The water park and the kids club are awesome amenities. There are some lovely staff Dinardo/ hostess team-main dining room, Rory + Julius- watersports, Linval-pool, Kenroy -main pool, rochelle -spa, vanty/bell services team and Imani from Front Desk. Read less