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This really is a lovely resort that exudes British colonial charm through the gracious Georgian great house to intimate gardens and courtyards. Enjoy 2 holidays for the price of 1 with the resort's private offshore Sandals Island, home to the delectable Royal Thai restaurant and with shady, secluded beaches for peaceful relaxing. Rooms and Suites ooze luxury and comfort, while the luxurious Crystal Lagoon Suites, which overlook a lagoon pool, add a new dimension to this charming and gracious resort.
On the beachfront in Montego Bay. Transfer time from Montego Bay airport: 10 min; some aircraft noise may be heard.
197 rooms. Caribbean Deluxe Rooms with air-conditioning, satellite TV, coffee maker, clock radio, amenity kit, private bath/shower, ceiling fan, safety deposit box, iron and ironing board, hairdryer, telephone and king-size bed.
Caribbean Premium Rooms – located in the Arundel or Edinburgh buildings these rooms have balcony/patio and views of the pool and gardens.
Royal Sanctuary Grande Luxe Rooms – expansive rooms with mahogany furnishings and large patio/balcony overlooking the gardens.
Royal Grand Luxe Semi-Private Pool view - Large room and expansive bathroom with whirlpool tub. All rooms have a large patio/balcony and a view of the south pool.
Beachfront Grande Luxe Rooms – are situated near the beach with balcony or patio overlooking the ocean.
Beachfront Honeymoon Walkout Club Level Room – located in the Kensington building with 4-poster mahogany bed, in-room bar, Concierge Service, whirlpool tub and views of the ocean, beach and/or East pool.
Kensington Cove Honeymoon Beachfront Club Level Room – located on the ground floor, with a 4-poster king-size bed and a plasma television. Rooms are located by the beach and also feature Concierge Service.
Royal Santuary One Bedroom Butler Suite - situated on the water's edge with king-size 4 poster bed and living area with 2 plasma TV's and an oversized balcony or patio.
Royal Santuary Beachfront One Bedroom Butler Suite – elegant 1-bedroom suites in a location that reminds guests as to why they have come to the Caribbean. The newly refurbished suites feature a king-size bed with a marble bathroom adjacent to the intimate living area, all rooms feature two plasma televisions. All suites have either a patio or large balcony and feature Sandals Butler Service.
Crystal Lagoon Honeymoon Butler Suite – Located on the 1st floor, these suites feature a balcony that overlooks a crystal lagoon. Indoors, the suites feature the ultimate in luxury with marble bathroom, whirlpool tub and 4-poster mahogany bed. Also features Butler Service.
Swim-up Crystal Lagoon Honeymoon Butler Suite - are as above but surrounded by lush Caribbean gardens and feature a secluded patio that opens on a crystal lagoon pool. The suites offer the ultimate in luxury and also feature Butler Service.
Crystal Lagoon Honeymoon Oceanview Butler Suite – Located on the 1st floor of the Buckingham building, suites feature a 4-poster bed, a bathroom graced with marble, a whirlpool, flat screen televisions and lagoon views and also feature Butler Service.
Crystal Lagoon Honeymoon One Bedroom Butler Suite with Private Stairway – Located on the 1st floor, these magnificent one bedroom suites offer an expansive living room, separate bedroom with plasma TV, whirlpool bath and walk-in shower. Suites feature an oversized balcony with wonderful views. Also feature Butler Service.
Swim-up Crystal Lagoon Honeymoon One Bedroom Butler Suite - Located on the ground floor, suites offer zero-entry access to a crystal lagoon. Suites offer an expansive living room, separate bedroom, whirlpool bath and walk-in shower. These suites also benefit from Butler Service.
Crystal Lagoon Honeymoon Penthouse Oceanview One Bedroom Butler Suite - Located on the 2nd floor, suites offer an expansive living room complete with plasma TV, separate bedroom, whirlpool bath and walk-in shower. Suites feature an oversized balcony overlooking the crystal lagoon and beautiful ocean views. Also feature Butler Service.
8 dining options: The Regency (International), Eleanor's (Jamaican), Le Jardinier (French), The Cricketer’s Pub (British Pub), Mariner's Beach Grill (grilled specialities) and on the private, offshore Sandals Island you’ll find The Royal Thai, an authentic Thai restaurant, as well as the Bamboo Shack grill, a Jamaican buffet with island jerk and salad bar. 5 bars including a piano bar and a beach bar. Afternoon tea is served daily at the Tea Room. 11 additional dining options at Sandals Montego Bay and Sandals Carlyle (transfers included).
6 swimming pools, 1 scuba pool and 5 whirlpools. Red Lane® Fitness Centre and Red Lane® Spa (treatments*). Floodlit tennis, croquet, volleyball, pool and bocce ball. Canoes, windsurfing, snorkelling, sailboats, aquatrikes, Hobie Cats and scuba-diving (free for certified divers, fee applies to others). Guests can visit the private offshore Sandals Island with a secluded private beach, a gourmet Thai restaurant, and a freshwater pool with a swim-up pool bar.
Daytime and evening entertainment featuring contests and tournaments, Jamaican arts and crafts classes, cooking demonstrations, mixology classes, game shows, cocktail parties and karaoke nights.
Exchange privileges with Sandals Montego Bay and Sandals Carlyle for 11 additional dining options (transfers included). Laundry/Dry Cleaning service*. SnapShots photo shop. Gift shop. Internet access*. Exchange Bureau.
Dress code: Smart casual for dinner please. Gentlemen must have collared shirts, trousers and shoes.
Two people in love over 18 years only.
*Denotes local charge.
Can't find the room type you are looking for? Contact our Sales Centre now on 0844 557 4015.
From 15th March 2013 WiFi will be made available to guests staying in Concierge Category or higher.
Free WiFi will be basic and suitable for web browsing, e-mail and messaging. Premium internet, suitable for streaming video, Skype and larger downloads, will be available at an additional charge of $42.99.
From 20th June 2013 Sandals Resorts guests will be able to make free long distance phone calls to the US, Canada and UK (UK Landlines only) in Concierge Category or higher.Guests will also be able to make calls to local Jamaican landlines. Guests will only be able to make these phone calls through their personal smartphone with a Sandals Resort app and not through the in-room phone.The app will be free and available on the Apple and Android App store.
Sandals resorts are Luxury Included®; from deluxe accommodation, fine dining, unlimited premium brand drinks, transfers, tips and taxes, to a huge range of sports facilities and entertainment - it’s all included!
“ From their great facilities and locations, to the value and benefits they offer, these hotels are our top tips for getting you back to your bombastic best. ”Book this hotel Back to top
TripAdvisor Traveller Rating:
Where to begin? I never write reviews (famous last words .. ha ha) but I absolutely MUST because our experience at Sandals Royal Carribean was amazing. First off, this was a vacation to celebrate... Read more my husband's retirement 23 years US Navy (9 active 14 reserves) and basically for the two of us to enjoy some alone time (we have to lovely "spirited" girls, 8 and 10 who keep us busy). We were blessed to have grandma and papa to stay with the girls while we traveled. Over six months ago I started researching vacations. At first I thought we'd go on a cruise, I researched prices, ships, etc...but in the end realized we wanted to be "on land" and not worry about sea sickness, and the boats these days are huge and so much to do it can be kind of overwhelming so decided to research an "all inclusive" resort...just south enough that we knew the weather would be nice and still warm in December. Narrowed it down to Jamaica...because of the wonderful weather year round. Then the search for the right resort began. Started researching the Couples resorts which looked lovely as well. Booked with them but were allowed to cancel at anytime. I continued to research "competitors"...and came across the Sandals...oh yeah, they are the Wheel of Fortune sponsors...I recognize that name. So started to research Sandals in Jamaica. Read a TON of reviews and it also helped that a friend of mine went to SRC for her honeymoon and highly recommended it. We considered Whitehouse but I really wanted to be closer to the airport. We arrived December 1 and left on the 8th (yesterday). The weather was perfect...one day we had little rain and high wind but honestly, you're in Jamaica, how can you complain about a little rain. We loved the friendliness of everyone and highly recommend morning powerwalks and stretch class with their trainer, Robin. He's the best! We worked out with him a few days...so nice and the morning stretch on the beach, seriously, are you kidding me??? Stretching, relaxing on the beaches of Jamaica...NO PROBLEM, MON! LOVED IT! We loved the French restaurant - went twice. Andre was the BEST waiter! Honestly, everybody there was great. The Jerk chicken on the Island for lunch, are you kidding me, FABULOUS! We laid on the beach EVERY day and had no problems getting a lounger right ON the water. It is a smaller resort but we had no problems with crowding it was peaceful and lovely. We loved the white night buffet and chocolate night was delicious too ... I could go on and on but if you are looking for RELAXING, beautiful, comfortable...go here. BTW...we did not do consierege or butler and were treated equally...got beds made every day AND turn down service and full fridge. Seriously, YOU do NOT need butler service...at least we didn't...we enjoyed getting up and walking around. Oh yeah, the grounds/gardens are beautiful. IGNORE the SNOOTY "WORLD TRAVELERS" that go on here and get all snooty about oh we have the luxury to travel the world and complain about littlest things...honestly...good Lord...get a life. HIGHLY RECOMMEND!!! LOVED IT and LOVED the people! We're not elitist who complain about silly things. One recommendation...show some respect, appreciate their culture...you're on THEIR land...please and thank you go a long way... Read less
We are a Diamond Guest at Sandals, having spent 88 nights with Sandals/Beaches including this trip. We had booked at Sandals Carlyle. At the airport we were told we were staying at the Royal, an... Read more upgrade we were told... As scuba divers, being close to the ocean is a perk, so were excited to see this resort! Unfortunately, we waited a LONG time in the reception area to check in, finally going up to the desk to ask if we could go to our room. As a Diamond guest we usually check in in our room, having champagne on ice & snacks waiting for us... Not the case here. We weren't even "welcomed home" or recognized as a return guest. Our room was probably the lowest category there, I could hardly fit in the bathroom & I don't consider myself a large person. The balcony looked out over the bus arrival area, so no view. I visited the Soon Come Back desk as our travel agent had told us she was unable to honor our previous booking & to check when we arrived for the spa credit that I had signed up for. The employee kindly got on the phone to Unique Vacations & tactfully told me that our travel agent had cancelled our Soon Come Back booking as she wouldn't get her full commission with the new commission structure & that I was out our spa credit. I left frustrated as I work in retail in the U.S. and we "take care of our customers..." The next day my husband came down with FOOD POISONING, probably from the Regency buffet. He was throwing up & had diarrhea for 24 hours. I reported his illness at the nurses station only to be told it would be $170.00 US to see the Dr. I told her I was a Naturopathic Physician & wasn't willing to pay the fee... She gave me a cup for a stool analyisis. I took the stool analysis to the nurse. The next day I returned looking for results. It was hard for her to look up from her cell phone & texting, but she told me that it might be TWO weeks before they would have results and they would only notify me if there was a concern... REALLY??? Who else was sick that didn't complain??? Steve missed a day of scuba diving & several meals as well as felt miserable for 24 hours while the bug worked through his system. In 9 years I have only seen him throw up ONCE, so know it was the food. I ended up asking a dive team member to accompany me off the resort to a pharmacy to buy charcoal capsules to help my husband. The hotel manager did bring ginger root to our room, but no knife to peel & cut it, so was unable to make a tea. There was no direct follow up to see how Steve was doing, just a casual, "how are you?" if a manager saw him walking around... After going through the island wide virus on Turks two years ago, I am again dismayed at the lack of care Sandals has for a food borne toxin. Our dive team was AWESOME, It was GREAT to see Diesel, Brian & Devon again! We knew them from other Sandals/Beaches resorts! RJ, David, Shak, Romaine & others were WONDERFUL as well!! They are very professional, friendly and make diving FUN!! We look forward to diving with you guys in the future! We tried to take Brian & RJ out for dinner at El Jardinea which is a nice perk of being a diamond guest. The security guards at the employee entrance REFUSED to let them enter. We ate ALONE again.... This is the THIRD time, on 3 different Sandals resorts: Royal Bahamian, Antigua and now Royal Carribean, where the employees have been denied entrance & dining priviledges with us. If Sandals can't communicate to the security guards our wishes, then PLEASE don't offer this service.... This is the second time I have left a Sandals resort CRYING because I am so UPSET with the LACK of service... Dwight, one of the managers did come to our table when we were waiting for our employee guests to ask what was wrong, BUT he NEVER returned to tell us what happened...we had to find out the next morning from our guests... When I questioned our room "upgrade" I was told by the front desk that "for the $$ I paid for my room at the Carlyle the room at the Royal was an upgrade & if I had a concern about it to talk with Mr. Elliott, the General Manager at the Carlyle." Wow, I wasn't expecting such a blunt answer... I did speak with Mr. Elliott that night when we went to the Carlyle for dinner. He apologized for our lack of service & was unable to show us the room category that we had booked into, but asked us to call him the next morning after we were done diving. My husband did so & Mr. Elliott offered us a Butler suite with a Butler if we chose to return to the Carlyle. We returned without thinking twice. Dwight was willing to give us a complimentary taxi back to the Carlyle with our luggage instead of having to take the scheduled hourly shuttle. I do want to compliment two other employees that really stood out for EXCELLENT customer service, especially in light of all the problems we had. Verna at the beach bar was always willing to fill our beverages with a SMILE and kind words! She was constantly busy, but still had time to make small talk & appreciated our short conversations. Latoya in the Cricketeer Pub ( I hope I have your name right, the beautiful, pregnant woman who is expecting a daughter on our son, Chris's birthday, Feb. 26th!!), you brightened up our mornings after the problem in the Regency... You were also very good about getting our food to us in a timely manner with our dive boat schedule & did GREAT with my gluten free request! Thank you for your WONDERFUL service and great smile! Blessings on your birth and new baby girl! I really hope that service and attention to detail will improve at this resort. Read less
Just returned from a weeks stay & can only say that we would recommend this resort to anyone & would love to return ourselves someday. As has been said in many previous reviews - the staff are... Read more absolutely great, helpful, smiling, & always willing to go out of their way to ensure you have the best time and aren't disappointed in any way. We booked in at Club level and I have to say that Desreen who looked after us was fantastic - nothing was too much trouble for her at all. Anything we asked for was sorted & dealt with so efficiently that it reminded me that whilst us holidaymakers are relaxing & chilled out to the max, there are so many people working like fizz under the surface to make it all happen !! Andre in Le Jardinere restaurant was a lovely lad, again so attentive & eager to please, Janice ran the Regency dining area like clockwork (but again very unobtrusive, so it seemed effortless - which we know it isn't !). Our room was in the Kensington block, it was lovely and quiet round the pool & beach there - again, like several reviewers, the area I'd recommend if you want to be close but not right on top of the activities. The restaurants were all extremely good quality - Le Jardiere & the Thai particularly, with the service top notch. We'd like to thank all the staff for making our holiday wonderful, and hopefully we'll see you all again very soon, Sherryl & Rob. Read less
I just got back a week ago from Sandals Royal Caribbean and I can't say enough about it. Although I could spend time talking about a FEW small disappointments I faced while there (and I mean very... Read more few and very small) I am not going to because any disappointments I faced were quickly alleviated by the wonderful nature of the Jamaican staff! These people are what make me want to come back to Jamaica over and over again. Their sincerity and genuine good nature makes you want to smile every minute of every day. As you walk the resort you are constantly greeted by smiling faces who always go out of their way to say hello. I do have to point out a few of my favorite people who work so hard every day to make the resort beautiful and fun for their guests. First of all, Lady Storm (Tobi) is a sweetheart! My husband and I had the opportunity to sit with her and chat for an hour or so while she waited to start rehearsal for the next days' entertainment. She's smart, beautiful and open. She's extremely talented and has a wonderful heart. She loves her job and it shows. She's amazing and what she does at and Sandals is sooooooo lucky to have her. Another favorite person of ours is our waitress, Rushell. She waited on us our first night at the Regency restaurant and we requested her every night after that. She's so sweet and kind and always smiling and laughing. We exchanged addresses with her and plan to stay in contact with her for life. Another worker that we encountered there was a gardner/landscaper named Boysie. What a wonderful person! He spoke to me briefly as he was raking the lawn in front of our room. The next day when I returned to the room there was a vase of flowers on our patio table. I figured the maid left them. Then he came along and asked if I got the flowers he left me. It's those little gestures that made my stay at Sandals RC unforgettable. I told Boysie that he's so good with people that he should be in a job that allows him to interact with people more and he told me that he loves what he does. I hope next time I come back he will be the Supervisor! What a great person! A few other mentionables are Kermit, Oliver, Big Bird (he's awesome) and our bartender Curtis. Thank you, Sandals for an unforgettable vacation and we will definitely see you agian! Read less
Both of these are an excellent choice for an all inclusive in Montego Bay. There is one advantage I would want to point out to a first time visitor for choosing Sandals Royal. Both properties are... Read more on the approach to the airport in Montego Bay. Sandals Montego Bay is in my opinion too close to the airport. You can hear the plane before it even takes off at Sandals Mo Bay and the plane is very low when it crosses this property. Sandals Royal Caribbean is about three and a half miles further away, and therefore the noise of the planes is not really as issue. Both Sandals properties have numerous gourmet restaurants--hint to the man-after you have arrived at your room go and book the gourmet restaurants immediately. Your honey will be grateful. In Montego Bay you can choose any of the gourmet restaurants at both Montego Bay properties. Romance is everywhere at Sandals--enjoy!!! Read less