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Open today: 9:00am - 9:00pm

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  • Mon - Fri9:00am - 9:00pm
  • Saturday9:00am - 7:00pm
  • Sunday10:00am - 6:00pm

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At a glance

  • All-inclusive resort
  • Oasis Waterpark pool with 100ft water slide
  • Great for families
  • Luxury Spa

Hotel facilities

Bar

Fitness Centre

Internet Access

Kids Activities

Sailing

Swimming Pool

Tennis

Water Skiing

Whirlpool

Wind Surfing

All Inclusive

Beach Holiday

Golf

Wedding

TripAdvisor Traveller Rating

3.5

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Smugglers Cove Resort & Spa

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WEATHER HERE

Smugglers Cove Resort & Spa offers a great value family holiday. This all-inclusive, village-style resort is set in 45 acres for you to enjoy, situated beside the beach on the northern tip of the island. The restaurant choices include Italian, St Lucian Creole and Seafood, International buffet cuisine and also a new Pan-Asian restaurant which is open for dinner for adults over 16 years. There are 7 swimming pools to choose from, 2 dedicated to adults only and kids have lots more fun in store with their own club, offering an amazing array of activities, which is sure to keep the little ones amused. Active guests will find plenty to do – how about a set or 2 of tennis or archery? Water lovers can take out a kayak or try their hand at windsurfing around the bay. Treatments* are available at the Namaste Spa and those in search of their inner spirit can enjoy Yoga, Pilates or T'ai Chi (all with instruction). Of course, there are quiet spots around the resort, with an adults-only restaurant for evening dining.

Where is it?

On a beach in the Cap Estate. 30 mins to Castries. Transfer time from airport: 1 hour 30 min.

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Room information

357 rooms in various single-storey buildings set in the tropical gardens or overlooking Smugglers Cove. All with air-conditioning, TV, coffee maker, safe, iron and board, private bath and shower, and hairdryer. Standard Rooms are located around the complex, with 1 king-size bed, sleeping max 3 adults or 2 adults and 2 children. Early Bird Standard Rooms - Book early to receive a discounted Standard Room (sleeps max 2 adults and 1 child under 7 years).

Room Upgrade

Deluxe Garden View Rooms - located around the complex – with 1 king-size bed or 2 double beds, sleeping max 3 adults or 2 adults and 2 children.

Superior Deluxe Garden View Rooms – situated in a quieter location on a hillside near the racquet club, with 1 king-size bed or 2 double beds, sleeping max 3 adults or 2 adults and 2 children.

Superior Deluxe Beachfront Rooms – have Japanese tubs and are located either close to the beach, on Smugglers Cove or on the hillside and have 1 king-size bed, sleeping max 2 adults.

1-Bedroom Garden View Suites – have a spacious bedroom and living area, some separated with French doors, with 1 king-size bed and 1 queen size sleeper sofa, sleeping max 4 adults and 1 child, or 2 adults and 3 children.

Club Room Upgrades are available for 2014 at an additional supplement, benefits include:

• One 30-min spa treatment included per person per stay at the Namaste Spa (6 treatments to choose from). • Stocked mini-bar replenished daily (beer, soft drinks and small bottles of water). • A bottle of wine and a fruit plate on arrival. • Priority late check out (subject to availability). • Breakfast in bed, delivered to your room (once per stay). • Priority advance dinner reservations at the 3 à la carte restaurants.

Eats and drinks

4 restaurants: The Cove – International buffet restaurant serving breakfast, lunch and daily themed dinner. A British style high tea is served every afternoon from 3.00-4.30pm. Waterside Creole Grill – Seafood and St Lucian Creole cuisine in an ocean view location, open for breakfast and dinner. La Trattoria – Italian restaurant, open for lunch and dinner. Café Asia – Thai, Chinese and Japanese cuisine. Open for dinner for adults over 16 years. Caribbean Beach Barbecue once a week. 5 bars including a swim-up bar in the adults pool. Please note: some premium meals such as lobster and premium steaks are available at a supplement.

Fun and games

7 swimming pools (2 reserved for adults over 16 years only) including Oasis Waterpark pool with 100ft waterslide, whirlpool. Racquet club with 7 floodlit tennis courts and fitness gym. Beach volleyball, table tennis, archery and bike hire*. Namaste Spa*. Yoga, Pilates or T'ai Chi (all with instruction). Motorised and non-motorised water sports: sailing, snorkelling, kayaks, windsurfing and water-skiing. 18-hole golf course nearby*. 2 playgrounds. Supervised kids’ club open daily, catering from newborn babies to teenagers with fully equipped activity centres. Age groups: newborn-23 months, 24 months-4 years (both open between 9.00am-5.00pm), 5-7 years, 8-12 years, 13 years and over (all open between 9.00am-10.00pm).

Entertainment

Live nightly entertainment with stage production show or live music. The Smugglers Pub with karaoke (open nightly from 10.00pm-til late).

Handy stuff

WiFi* in lobby and Internet access also in Piton Lounge. Babysitting service* after 5.00pm (reservations required). Laundry/dry cleaning service*.

Additional information

*Denotes local charge.

Child ages are 2-16 years.

Dress code: Elegantly casual for the evenings with collared shirts and long trousers – no beach shorts or t-shirts. Gentlemen cannot wear vests for breakfast or lunch.

Reservations are required for dinner at all restaurants except the main buffet restaurant.

Restaurants may be put on rotation during quiet periods.

All Inclusive of

All buffet and à la carte meals, afternoon tea, snacks and local brand drinks (including some premium brands). All activities and entertainment above unless otherwise stated. Beach towels included.

Minimum stay

3 nights except 21 Dec '14-05 Jan '15 when it is 5.

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Smugglers Cove Resort & Spa

  • What to Expect:
    • 4.0 Sleep Quality
    • 4.0 Location
    • 3.5 Rooms
    • 4.0 Service
    • 4.0 Value
    • 4.0 Cleanliness
  • Traveller Rating:
    • Excellent (519)
    • Very Good (773)
    • Average (378)
    • Poor (154)
    • Terrible (106)

Our stay at Smugglers Cove beagn with a nice experience. We arrived way before the check in time of 4pm and were nicely accommodated before noon by the hotel staff with an early check in. Intially...

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4 of 5 stars
Oct 27, 2014 - Ngazi P - Port of Spain, Trinidad

Our stay at Smugglers Cove beagn with a nice experience. We arrived way before the check in time of 4pm and were nicely accommodated before noon by the hotel staff with an early check in. Intially... Read more our room had an issue with the lock on the door but management provded a nice upgrade for the inconvenience wich was really appreciated. The staff at the resport were all very friendly and always helpful. The service at the Cove Restaurant for breakfast and lunch was always very polite and helpful. It would have been nice for the other restaurants to be open for both lunch and dinner everyday. The friendliness of the staff at the bar created such a relaxing ambience - A Special thanks to Cleo and Mikela for their signature drinks and great interractions!!! I would say that actual glasses should be used at the bar especially at night and some premium drinks be added to the bar menu. Our stay was basically to celebrate two birthdays and on both mornings of the birthdays we were greated by staff wishing a "Happy Birthday" unexpectedly - such a nice surprise. At dinner our table was decorated with flowers and a "Happy Birthday" song and candle in a slice of cake came from staff after dinner. A very nice personal touch. Another special THANK YOU to the managers Jennifer, Charmanie and Mr Popo for a really great time. The water sports and swimming pools were really nice and these members of staff were very professional and patient incarrying out their duties. Overall the rooms do need an upgrade as they are a bit dated but yet comfortable - the air condition unit either has to be serviced more frequently or changed out. I love that the resort has gone green with solar unit in use on the roof tops of the rooms. The local flora was well landscaped and held that caribbean feel to the property. The environment was always clean. The strongest asset for the resort by no exaggeration is the staff! Read less

5 of 5 stars
Oct 27, 2014 - Casey M - Cambridge, United Kingdom

We stayed at Smugglers Cover 9th-23rd October 2014. Having read the reviews before we left, I was slightly hesitant at what our stay would be like, particularly in reference to the reviews that... Read more criticised the staff. However, this was not the case. When we first arrived at St Lucia airport, a man took our bags less that 10 foot and then asked for a tip, be careful of this, you may as well carry your bags yourself. If you do suffer from travel sickness, you may find the drive from the airport to the hotel a bit much, I would suggest you either look into travelling by helicopter (Which is great fun!) or taking some anti-travel sickness tablets with you. When we arrived at the hotel, we were giving a refreshing cold towel, and a rum punch. After checking in, we were driven to our room with all of our luggage, and the porter checked that we were happy with our room. The room has everything you need, a huge super comfortable bed, a TV, fridge(keep the water bottles you're given in the airport transfer and you can have cold water all night), iron, safe, hair dryer and coffee/tea making facilities. The housekeeper kept our room absolutely spotless, and she was lovely to speak to as well! We tried out all but 1 of the pools and were impressed with all of them, the men especially loved the water slide. The pool with the swim up bar was a firm favourite. The grounds are kept very nicely, which is a job and a half as there is 45 acres I believe. We went to the sea often, which was lovely, and you could snorkel, learn to sail, kayak and go on the banana boat all for free. The water sports staff were very helpful and accommodating. We also went to another beach which is a 5 minute walk from the hotel, if you leave from the exit by the Italian Restaurant, this is the perfect beach for snorkelling, as you see more of a variety of fish. The food here is very, very good, in particular the Italian restaurant (the waitress Dianne is lovely and so helpful) Of course, there are nights where it isn't what everyone like or it doesn't fully meet your expectation, but find out what nights are serving what in the buffet and book around it. The drinks are wonderful, strawberry daiquiris, BBC's and Keisha's own mango, coconut and strawberry cocktail. One thing that did let it down slightly, was the evenings, we watched a brilliant steel band, great fire eating and enjoyed a karaoke night. However, 3 nights a week, was The Smugglers Roots Band, the actual band were very enjoyable, but the reggae singer wasn't. He was overly loud, so that people could hear him 3 blocks up in their bedrooms at night. It was also the same set almost every time, with a small variation. Rihanna isn't reggae, not matter how slow you sing it. The only other small thing is that Tommy's Rum Shop has no working air conditioning and so is unbearably hot and stuffy to go into after the main bar has closed. This would be a great place to go to for some more drinks before bed, if it was set up a bit quicker from when the main bar shut, was cool enough to sit in, and maybe played some music (The first night we were there, they were playing a 5 year old Arsenal game....) The main thing about this hotel that separates it from all others, is the amazing team of staff that they have. There was not one person who I didn't like, Vince, Elfreda, Dianne, Keisha, Javin, Javid, Thomas, Tamara, and all others were absolutely fantastic. Not one thing to complain about in terms of staff. All in all, I would not hesitate to come back. In fact, I very much look forward to coming back and seeing what changes there are (maybe you don't need 8 tennis courts if none of them are usable) Again, thank you for a truly wonderful fortnight, we would like to thank everyone for making a holiday of a lifetime! Read less

4 of 5 stars
Oct 27, 2014 - morpheus10101 - Preston, United Kingdom

My wife and I stayed here for our honeymoon in October and it has to be without a doubt one of the most beautiful places we've ever visited. I'll break down my review into sub-headings for ease of... Read more reading; 'Flights & Transfers' From the UK its about 7 - 8 hours flying time, though i recommend you avoid a thomas cook flight, the planes are awful and you have less space in your seat than you do on a packed train. Fly virgin and enjoy comfy seats, great in flight movies and food that is edible. The transfer from the airport to the resort is about 1 hour 40 mins, its no where near as bad as the other reviews suggested. In fact, some of the roads in St Lucia are better than that of the UK, few pot holes, but quite steep inclines so if you do suffer travel sickness then take some pills for it before hand. The taxi transfers are in a sort of transit van (all modern and comfy with decent air con). Watch out though, when you leave the baggage claim area a chap with a white shirt will try to take your cases all of 30 meters to your tour operators desk and then ask you for a tip. (bit cheeky seeing as he didn't leave you much of a choice). On your departure, you can book a helicopter transfer which takes about 12 minutes and costs £120 each roughly. I wish we'd done that to be honest as it gives you a couple extra hours in the resort on your last day. 'Resort Grounds' Huge resort, it took ages to walk around it and we got lost a couple of times. The place is undergoing some major changes at the moment as new owners have bought it. There are 6 pools and a hot tub (i could get my lilo and still seat 4 people comfortably in the hot tub...be advised though it is a very hot tub so check before you jump in so you don't scald yourself. The other 6 pools are dotted around the place, a 6ft deep pool near the gym is nice and quiet. A kids pool that has a powerful slide is behind the Asian restaurant. Don't underestimate the slide, i banged my head twice and my friend nearly came off the side. (it's still fun though). There is also 4 main pools at the front of the resort over looking the beach. My personal favorite is the swim up bar, its also an infinity pool overlooking the sun set in the evening out towards the west of the Caribbean. There is a central lounge area where you can connect to the internet (the amount of people on tablets and laptops was quite shocking...you're in paradise and you're working on a report...really!) The network connection is a bit slow as the DJ is ripping tunes from youtube in the evenings, do your wifi related things mid day for a better connection. Lots of other things of interest on the resort too. Go for a walk and take in the sights. 'Food & Drink' You have a buffet service that runs each day (variety is very good though after two weeks its a bit repetitive). You also have 3 bookable restaurants, an Asian, an Italian and a waterside sea food place. I personally found the Italian to be brilliant and a great menu. The Italian is also open for lunch without a booking and the food is great. Drinks from the main Piton bar are available from 10am till 2pm. They have a variety of alcoholic drinks on offer, try a BBC which is banana, crushed ice, a shot of baileys and a shot of malibu all blended up. The swim up bar is open from 10am until 6pm (they close the pools at 6pm). 'Entertainment' Both the day time and evening activities / entertainment is enough to keep the majority happy. To be honest, we only saw midnight a couple of times whilst we were here as it's exhausting drinking all day in the heat. You can do all sorts of day time things on the resort. They have a gym, archery lesson (proper archery kit by the way), they also do beach volleyball and pool based games. The evening entertainment; Steel drums - fantastic Fire eater (sparky) - fantastic Karaoke - really good fun, we had a lot of pro singers kicking about. Dancers - really good and professional Smugglers roots band - now, here's where it slips a bit. The band themselves are actually very skilled and very good musicians but the singer was just plain awful. He could sing the reggae stuff really well but then he'd do Rhianna songs and stuff that was just NOT right for his voice or technique. This guy would take a room full of people and empty it in 10 mins flat. The entertainment manager has had numerous talks with him and asked him to sort it out and to be fair, the last performance we watched which was last Wednesday wasn't too bad. I he turned it down and knocked off the echo / reverb it would be much better. Go and see, and you'll know what i mean. haha. The thing is, he's on three nights a week, i'd rather see the steel drums as they were fantastic and so well played. 'Water Sports & Activities' The resort offers a wide range of free water sport activities. I've read on previous reviews that you'll need to get up super early to book them but we must have gone during the quiet season as we pretty much had the place to ourselves. Towards to back of the main buffet restaurant in front of the beach is the water sports hut. From here you can book banana boat rides, snorkeling, sailing, canoeing, skiing, wake boarding and get fresh towels for the beach. (Tip - don't lose your towels or forget to trade in your towels for a voucher at the end of your trip otherwise you'll face a US $25 fine. You can also rent a ride on a jet ski from a 3rd party that visits the beach, not sure on the price but check your insurance covers jet ski rides first. 'Staff' For me, the staff made it. They were all absolutely brilliant. If you show them your time and some courtesy they'll go above and beyond to make your stay as memorable as possible. A special thanks to Vince (the man with a girl for every day of the week), Diane, Javin, Elfrieda (if i owned the place you'd be running all my bars...you were amazing) and Kashia (thank you for your brilliantly made cocktails). 'Rooms' We had a room that was the second row back from the main Piton lounge (the piton lounge is the central area in the resort where all the evening entertainment takes place). Our room was lovely and clean and the air con was great to escape from the heat. I remember reading a few reviews about cracked tiles...come on, if you're traveling some 5000KM to complain about some tiles then you've got issues. Can't complain at all, the cleaner came in everyday and made our bed (super king size too). TV's are pretty good, 32" LCD with about 50 channels to chose from (hbo is awesome). Shower pressure is a big naff but depends how bad you are burnt. 'Excursions' You have plenty of choice with excursions, you can book direct with your tour operator or get it slightly cheaper through the hotel. Whale watching is fun, you get a 4 hour yacht trip to the southern tip of the island which takes you within 100 meters of the famous Piton mountains. You can also do the sunset cruise, jungle excursion, volcano trip and many others. Take a walk to pigeon island...its a left out of the main gate, 20 mins walk and then a left down a dirt track. It will cost you US $7 to get into it as its a national park. You will see a jetty with a speed boat on it and a chap called Malachi will offer to run you back to the resort, 4 people will cost EC $ 100 which is well worth it and fun. Oh, before i forget, there is another beach 3 mins walk away (the actualy smuggler cove beach). Behind the italian restaurant, go out the back gate through security, talk up past Cap Maison resort for about 2 mins and then make a left down the steep set of stairs, you'll find a small and quiet beach that the other resort uses. Its well worth it but beware, the waves are a lot bigger here and on a rough day they will knock you for six. Take a lilo and ride the waves on to the beach, watch you don't lose your sun glasses though. 'Rodney Bay & Shopping' If you are a smoker, then you'll love Rodney Bay. Don't pay the $10 per packet of 20 smokes in the resort shop as its a rip off. Get reception to book you a cab to Rodney Bay. A cab for 2 will cost you US $ 16 and its a 10 min ride down the road. You can load up on cheap smokes and rum. A carton of 200 Pall mall will cost you Eastern Caribbean $87 which is about £20. If you like shopping then you have lots of designer clothing outlets to chose from and the alcohol per bottle is a lot cheaper too. You can buy cheap smokes and bottles in the airport on the way out but if you prefer to do your shopping prior to leaving then go to Rodney Bay. They also have a sort of Tesco type of supermarket where everything is priced up in EC $ so make sure you take some local currency. (They sell crisps too) 'Things to Watch Out For' Beach vendors - they are barely around and don't bother you if you just say no thanks. Taxis - Only get in cabs with a TX on the number plate and agree a price before entering. Stray dogs - walking to pigeon island you'll see a number of stray dogs that look hungry, they won't hurt you but best to walk in groups to appear more intimidating. Don't touch them as you don't know what they are carrying. Rodney Bay - like anywhere that is poor in places, you will get streets bums ask you for money, just ignore them and they'll go away. Observe the same basic safety tips you would if you were walking around London. Insects - be advised you will be bitten, avoid cheap insect repellant as it really doesn't work. Buy the jungle deet stuff. Its mainly evenings and your ankles they'll go for. They tend to itch rather than sting and you'll not notice them until you've been bitten. The humidity seems to bring them out. If it rains, they tend to go away. Sun - do not underestimate the heat and the suns rays, factor 30 as a minimum and you will still burn even under water. Don't be lazy or forget to put lotion on. Salt water and sun burn is NOT fun. 'Highlights' St Lucia is a beautiful country. Everything we did and saw was a highlight. I'm normally quite pessimistic but I don't have any complaints (well, apart from the bad singer). Would i come here again, YES, would i recommend the resort...YES. Read less

3 of 5 stars
Oct 27, 2014 - Gemma M

We stayed at this hotel for a second honeymoon and it's fair to say you get what you pay for. Hotel rooms could so with being updated as look a bit run down. I paid to upgrade our room prior to... Read more arrival and so glad we did... Especially location wise and a very long walk to some rooms. Loved the adult swim up pool bar. Cocktails were very good. Read less

3 of 5 stars
Oct 26, 2014 - MazGtYarmouth - Gt Yarmouth

I arrived at smugglers cove last Monday and I am writing this review whilst sitting by the adult only swim up bar pool, like someone else posted whilst here this morning a family of about 8 including... Read more very young children came and entered the pool with llilos and blow up toys, bar staff didn't advise them that it was adult only so I found a member of the management and informed him and he came immediately and pointed them in the direction of the pools that they could use, to be fair there is only one sign Informing people that it's adult only, so maybe a sign at the other entrance would help. This place needs some serious updating, yes the staff are pleasant and polite and work hard, and at the start of the week everything was good, but as the week has gone on the hotel is much busier and they just cannot cope, 3 times at lunch today we were asked if we would like a drink 3 times we said just water and still we waited, it arrived when we had finished eating! The seats in Piton Lounge are the most uncomfortable and really need to have cushions if only for the evening, the queues at the bar in the evening are unacceptable as are the plastic glasses!! I am here with my husband to celebrate my 60th birthday and I have to say we are both disappointed, this is our third time to st Lucia and if we come back again it certainly won't be to smugglers cove unless the is great improvement. This is the only time my husband has struggled with the food choice at the buffet, the food is good, don't get me wrong, just lacking in choice. Management would do well to look at what dreams resort and spa in Dom rep offer, no comparison . I am here until Thursday so will see if things improve . My advice is if you can afford a bit more stay somewhere else, not that this was a cheap holiday . We are in room 347 and have no problem with noise, a problem with the door and air on were quickly sorted , on arrival we had no fridge and again this was rectified when we asked . Read less

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