Caribbean Holidays

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Hotel with kids activitiesKids Activities

Hotel with sailingSailing

Hotel with a swimming poolSwimming Pool

Hotel with tennisTennis

Hotel with water skiingWater Skiing

Hotel with a whirlpoolWhirlpool

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Hotel with GolfGolf

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TripAdvisor Traveller Rating

4.0

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Smugglers Cove Resort & Spa

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WEATHER HERE

Smugglers Cove Resort & Spa offers a great value family holiday. This all-inclusive, village-style resort is set in 45 acres for you to enjoy, situated beside the beach on the northern tip of the island. The restaurant choices include Italian, St Lucian Creole and Seafood, International buffet cuisine and also a new Pan-Asian restaurant which is open for dinner for adults over 16 years. There are 7 swimming pools to choose from, 2 dedicated to adults only and kids have lots more fun in store with their own club, offering an amazing array of activities, which is sure to keep the little ones amused. Active guests will find plenty to do – how about a set or 2 of tennis or archery? Water lovers can take out a kayak or try their hand at windsurfing around the bay. Treatments* are available at the Namaste Spa and those in search of their inner spirit can enjoy Yoga, Pilates or T'ai Chi (all with instruction). Of course, there are quiet spots around the resort, with an adults-only restaurant for evening dining.

At a glance

  • All-inclusive resort
  • Oasis Waterpark pool with 100ft water slide
  • Great for families
  • Luxury Spa

Where is it?

On a beach in the Cap Estate. 30 mins to Castries. Transfer time from airport: 1 hour 30 min.

Larger Map

Room information

357 rooms in various single-storey buildings set in the tropical gardens or overlooking Smugglers Cove. All with air-conditioning, TV, coffee maker, safe, iron and board, private bath and shower, and hairdryer. Island Rooms are located around the complex, with 1 king-size bed, sleeping max 3 adults or 2 adults and 2 children. Early Bird Standard Rooms - Book early to receive a discounted Standard Room (sleeps max 2 adults and 1 child under 7 years).

Room Upgrade

Deluxe Rooms - located around the complex – with 1 king-size bed or 2 double beds, sleeping max 3 adults or 2 adults and 2 children. Premium Rooms – situated in a quieter location on a hillside near the racquet club, with 1 king-size bed or 2 double beds, sleeping max 3 adults or 2 adults and 2 children. Premium Beachfront Rooms – have Japanese tubs and are located either close to the beach, on Smugglers Cove or on the hillside and have 1 king-size bed, sleeping max 2 adults. Premium 1-Bedroom Suites – have a spacious bedroom and living area, some separated with French doors, with 1 king-size bed and 1 queen size sleeper sofa, sleeping max 4 adults and 1 child, or 2 adults and 3 children.

Club Room Upgrades are available for 2014 at an additional supplement, benefits include:

• One 30-min spa treatment included per person per stay at the Namaste Spa (6 treatments to choose from). • Stocked mini-bar replenished daily (beer, soft drinks and small bottles of water). • A bottle of wine and a fruit plate on arrival. • Priority late check out (subject to availability). • Breakfast in bed, delivered to your room (once per stay). • Priority advance dinner reservations at the 3 à la carte restaurants.

Eats and drinks

4 restaurants: The Cove – International buffet restaurant serving breakfast, lunch and daily themed dinner. A British style high tea is served every afternoon from 3.00-4.30pm. Waterside Creole Grill – Seafood and St Lucian Creole cuisine in an ocean view location, open for breakfast and dinner. La Trattoria – Italian restaurant, open for lunch and dinner. Café Asia – Thai, Chinese and Japanese cuisine. Open for dinner for adults over 16 years. Caribbean Beach Barbecue once a week. 5 bars including a swim-up bar in the adults pool. Please note: some premium meals such as lobster and premium steaks are available at a supplement.

Fun and games

7 swimming pools (2 reserved for adults over 16 years only) including Oasis Waterpark pool with 100ft waterslide, whirlpool. Racquet club with 7 floodlit tennis courts and fitness gym. Beach volleyball, table tennis, archery and bike hire*. Namaste Spa*. Yoga, Pilates or T'ai Chi (all with instruction). Motorised and non-motorised water sports: sailing, snorkelling, kayaks, windsurfing and water-skiing. 18-hole golf course nearby*. 2 playgrounds. Supervised kids’ club open daily, catering from newborn babies to teenagers with fully equipped activity centres. Age groups: newborn-23 months, 24 months-4 years (both open between 9.00am-5.00pm), 5-7 years, 8-12 years, 13 years and over (all open between 9.00am-10.00pm).

Entertainment

Live nightly entertainment with stage production show or live music. The Smugglers Pub with karaoke (open nightly from 10.00pm-til late).

Handy stuff

WiFi* in lobby and Internet access also in Piton Lounge. Babysitting service* after 5.00pm (reservations required). Laundry/dry cleaning service*.

Additional information

*Denotes local charge.

Child ages are 2-16 years.

Dress code: Elegantly casual for the evenings with collared shirts and long trousers – no beach shorts or t-shirts. Gentlemen cannot wear vests for breakfast or lunch.

Reservations are required for dinner at all restaurants except the main buffet restaurant.

Restaurants may be put on rotation during quiet periods.

All Inclusive

All buffet and à la carte meals, afternoon tea, snacks and local brand drinks (including some premium brands). All activities and entertainment above unless otherwise stated. Beach towels included.

Minimum stay

3 nights except 21 Dec '14-05 Jan '15 when it is 5.

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Smugglers Cove Resort & Spa

  • What to Expect:
    • 4.0 Location
    • 4.0 Sleep Quality
    • 3.5 Rooms
    • 4.0 Service
    • 4.0 Value
    • 4.0 Cleanliness
  • Traveller Rating:
    • Excellent (601)
    • Very Good (935)
    • Average (432)
    • Poor (167)
    • Terrible (117)

We were advised to take Caribbean dollars which was a waste of time so take US dollars instead. The properties are little chalet type buildings that are laid out in rows, a bit like the old Butlin...

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3 of 5 stars
Apr 15, 2015 - TeamKP13 - Chichester, United Kingdom

We were advised to take Caribbean dollars which was a waste of time so take US dollars instead. The properties are little chalet type buildings that are laid out in rows, a bit like the old Butlin... Read more buildings, over a vast area. We did have an issue with the toilet when we first arrived but the maintenance man soon fixed that. The hot water fluctuated a bit so it was better to have it too cold than too hot. The pools are nice but the children’s ones seem to be heavily chlorinated so we stuck to the adults only ones. Some people took their kids into the adult one’s but shouldn’t have really. You’ll need footwear that you can wear into the sea as there are rocks everywhere. There are areas of sand but not when you first go in. Definitely take a snorkel set if you have one as there are plenty of colourful fish to see. The staff are friendly, the food is good and there’s plenty of it. Take a mosquito repellent that is high in deet or you will suffer. Our room was run down but kept clean by the hard working staff. The 1.5 hour transfer to the resort was quite bumpy & I felt nauseous by the end of it. The excursions are quite pricey & once in resort, there is nowhere else that you can go really. The water sports are good but people would book slots to use them, and not turn up which is a bit selfish. People were also leaving belongings on the sunbeds by the pools and the beach but not actually using them. The WiFi is not good in reception which is the only place that there is any unless you pay to have it in your room. We didn't so I cannot comment on how good it is.The language is English, they drive on the left side of the road & the tap water is safe to drink. We'd go back to St Lucia but not to this particular resort. Read less

4 of 5 stars
Apr 15, 2015 - Linda H - London, Canada

My daughter and I booked a one week's vacation at the resort knowing full well that it was the last week before closing. A big thank you to all the staff for making our stay so enjoyable they... Read more My daughter and I booked a one week's vacation at the resort knowing full well that it was the last week before closing.... A big thank you to all the staff for making our stay so enjoyable... they were extremely helpful from the start of our holiday until the day we departed for home. The resort was beautiful, grounds were kept clean, good choice of restaurants. Big thank you to Franklyn, Rose, and all the staff for making our first Mother and daughter holiday so wonderful. Read less

4 of 5 stars
Apr 15, 2015 - Liz M - Toronto, Canada

My husband and I stayed from the 4th til the 11th and had a wonderful time. We had no complaints about our room, it was spotless. The food in the main dining area was very good and we never had a... Read more problem filling our plate. The 3 specialty restaurants were also very good, we thoroughly enjoyed them. The grounds were lovely and clean and we always found a spot on the beach to enjoy the view. We found all of the staff very friendly, caring and helpful and we wish them all the best for the future. I unfortunately had a fall and split my lip open. The immediate care I received was amazing. I could not have asked for better. Thank you to Nurse Jane for arranging for my care. Also to Lorna who was there during and for the entire time of my stay to make sure that I was okay. Even with this happening we still had a great time and there is no doubt we will be back in St. Lucia again. Franklin, it was a pleasure meeting you too! Read less

4 of 5 stars
Apr 14, 2015 - lochliam - Dunnvile

My wife and I stayed at smugglers cove April 4th until the 11th. First opinions of the place was that was indeed dated, as we had expected. But that being said the grounds were Awesome. I enjoy the... Read more lush tropical feel whenever we visit the caribbean, and I was not disappointed there with this resort. There were many mature trees and lush vegetation everywhere. ROOMS. We were lucky enough to be close to the main lobby and dinning area of the resort, Room 418, not more than a 2-3 minute walk. I was worried we would be in one of the bungalows at the rear of the resort. The rooms were Deffinatly dated. From the start when we turned on the Air Condition, it would drip and leak a puddle on the floor right beside the bed. My wife slipped on this once so we kept a towel there to soak it up. We are not ones to complain se we dealt with it. The bed had two hollowed , sunken areas where it is evident that there where thousands of people who have slept over the years in these spots. We did have a small ant problem mainly in the bathroom area, but we were not bothered by it. We did have a lizard in the room a few nights, but didn't mind also, I figured he was there to eat some of the mosquitoes in the room. That was a problem, I would constantly wake up in the night bitten all over, My wife who I guess has thick skin wasn't bitten once. We also had a resident cat who would lounge in the patio chair during the day on the patio. We didn't mind this either. The room was kept clean by the cleaning staff daily, and they did a decent job. The only complaint about this was that there was no do not disturb signs for the door. My wife was sleeping in the room and not feeling well one day and the cleaning staff come in to clean the room, minor issue, but I guess under different circumstances it may or could have been an issue. FOOD. The food at the general buffet area was standard, it was quite repetitious, many times and nothing was overly good. There was not many items to choose from but we had always found lots to eat. The BBQ burgers and hot dogs on the beach noon daily were not bad. The Water side grill was decent, I had spent the extra $20 and ordered a 10oz Rib eye and it was quite good. A little overpriced for a single 10oz steak though. Service was quite slow also. The Asian Themed restaurant was great. The spring rolls were good, the cashew chicken was awesome, and the fish kabobs were great also, the steamed mahi mahi was a little small, as were all the portions. Banana crepes for desert were great. DRINKS. the drinks at this resort were just ok. Usual ice syrup, and a splash of Alcohol. More elaborate drinks would have been nice, and drinking lots all day without the hint of any "alcohol induced, dizziness" was kind of disappointing, but not really a big issue. The best drink was called a BBC, I'm guessing for Baileys, Banana and Coconut milk. Was very tasty but seemed to be a banana smoothie is all, even with double baileys requested, it was still pretty weak. Chris was a very pleasant and friendly bartender, best wishes to him, he was the only who truly seemed friendly, but giving the circumstances of the current resort closing I would have been glum also. BEACH /POOLS. These were great. Beautiful beach, there were many rocks under the water, but the water was warm, and the beach looked great. The pools were cleaned daily each morning, and were nice and enjoyable. I would have liked more trees and shade on the beach, to hide from the sun. It gets really hot mid day. TOURS. We did the catamaran tour to Soufrie and then to the Volcano, mud bath, Botanical gardens, and snorkelling. This was an awesome day, and was enjoyed very much. The lunch we had ( at the Fond Deux, I believe) was by far my favourite, of the trip,(for my taste anyways). OVERAL. It was an amazing trip and we fell in love with the Island of St Lucia. It is truly a tropical lush friendly Island that has breathtaking views and so much to offer. Smugglers cove was overall a great little resort that didn't have that Big hotel feel which we don't care for. There was some things that could have been better, but that is true at any place you go. We would have definitely come back to this resort next year if it wasn't being torn down. I hope all the gardens and trees on the property will be kept. I hope the new resort will be somewhat reasonably priced, as we would love to come back and see the transformation. Read less

4 of 5 stars
Apr 13, 2015 - Vivian S - Innisfil, Canada

I just came back from one week's vacation at this resort. It was fantastic!! Yes, the resort is showing some wear and tear but aren't we all as we get older :). Service was great, food was... Read more I just came back from one week's vacation at this resort. It was fantastic!! Yes, the resort is showing some wear and tear ... but aren't we all as we get older :). Service was great, food was good (some restaurants more so than others). Rooms (we upgraded to Premium Ocean Front) were lovely...for the amount of time we spent in them they were perfect since we could see and hear the ocean all day and night long :). As is normal when traveling there were a couple of hiccups but given the fact that the resort closed just after we left it was truly unbelievable how great the staff and service was for this resort under these conditions. We met some new friends and all in all enjoyed ourselves. We did not use the Children's facility/daycare but certainly could see that the staff were 100% involved and enjoying their jobs with each child. The resort offered extras (at no cost) i.e. water skiing, snorkelling, etc - that is a great value and more resorts should take up that idea!!! Thanks to everyone at Smuggler's Cove and all the best in your futures!! p.s. If you ever visit this resort and/or St.Lucia in the future make sure you bring bug spray - the sand fleas were nasty. Read less

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