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Smugglers Cove Resort & Spa offers a great value family holiday. This all-inclusive, village-style resort is set in 45 acres for you to enjoy, situated beside the beach on the northern tip of the island. The restaurant choices include Italian, St Lucian Creole and Seafood, International buffet cuisine and also a new Pan-Asian restaurant which is open for dinner for adults over 16 years. There are 7 swimming pools to choose from, 2 dedicated to adults only and kids have lots more fun in store with their own club, offering an amazing array of activities, which is sure to keep the little ones amused. Active guests will find plenty to do – how about a set or 2 of tennis or archery? Water lovers can take out a kayak or try their hand at windsurfing around the bay. Treatments* are available at the Namaste Spa and those in search of their inner spirit can enjoy Yoga, Pilates or T'ai Chi (all with instruction). Of course, there are quiet spots around the resort, with an adults-only restaurant for evening dining.
On a beach in the Cap Estate. 30 mins to Castries. Transfer time from airport: 1 hour 30 min.
357 rooms in various single-storey buildings set in the tropical gardens or overlooking Smugglers Cove. All with air-conditioning, TV, coffee maker, safe, iron and board, private bath and shower, and hairdryer. Standard Rooms are located around the complex, with 1 king-size bed, sleeping max 3 adults or 2 adults and 2 children (up to 16 years of age). Early Bird Standard Rooms - Book early to receive a discounted Standard Room (sleeps max 2 adults and 1 child under 7 years).
Deluxe Garden View Rooms - located around the complex – with 1 king-size bed or 2 double beds, sleeping max 3 adults or 2 adults and 2 children.
Superior Deluxe Garden View Rooms – situated in a quieter location on a hillside near the racquet club, with 1 king-size bed or 2 double beds, sleeping max 3 adults or 2 adults and 2 children.
Superior Deluxe Beachfront Rooms – have Japanese tubs and are located either close to the beach, on Smugglers Cove or on the hillside and have 1 king-size bed, sleeping max 2 adults.
1-Bedroom Garden View Suites – have a spacious bedroom and living area, some separated with French doors, with 1 king-size bed and 1 queen size sleeper sofa, sleeping max 4 adults, or 2 adults and 3 children.
Club Room Upgrades are available at an additional supplement, benefits include:• One 30-min spa treatment included per person per stay at the Namaste Spa (6 treatments to choose from). • Stocked mini-bar replenished daily (beer, soft drinks and small bottles of water). • A bottle of wine and a fruit plate on arrival. • Priority late check out (subject to availability). • Breakfast in bed, delivered to your room (once per stay). • Priority advance dinner reservations at the 3 à la carte restaurants.
4 gourmet restaurants: The Cove – International buffet restaurant serving breakfast, lunch and daily themed dinner. A British style high tea is served every afternoon from 3.00-4.30pm. Waterside Creole Grill – Seafood and St Lucian Creole cuisine in an ocean view location, open for breakfast and dinner. La Trattoria – Italian restaurant, open for lunch and dinner. Café Asia – Thai, Chinese and Japanese cuisine. Open for dinner for adults over 16 years. Caribbean Beach Barbecue once a week. 5 bars including a swim-up bar in the adults pool. Please note: some premium meals such as lobster and premium steaks are available at a supplement.
7 swimming pools (2 reserved for adults over 16 years only) including Oasis Waterpark pool with 100ft waterslide, whirlpool. Racquet club with 7 floodlit tennis courts and fitness gym. Beach volleyball, table tennis, archery and bike hire*. Namaste Spa*. Yoga, Pilates or T'ai Chi (all with instruction). Motorised and non-motorised water sports: sailing, snorkelling, kayaks, windsurfing and water-skiing. 18-hole golf course nearby*. 2 playgrounds. Supervised kids’ club open daily, catering from newborn babies to teenagers with fully equipped activity centres. Age groups: newborn-23 months, 24 months-4 years (both open between 9.00am-5.00pm), 5-7 years, 8-12 years, 13 years and over (all open between 9.00am-10.00pm).
Live nightly entertainment with stage production show or live music. The Smugglers Pub with karaoke (open nightly from 10.00pm-til late).
WiFi* in lobby and Internet access also Piton Lounge. Babysitting service* after 5.00pm (reservations required). Laundry/dry cleaning service*.
*Denotes local charge.
Child ages are 2-16 years.
Dress code: Elegantly casual for the evenings with collared shirts and long trousers – no beach shorts or t-shirts. Gentlemen cannot wear vests for breakfast or lunch.
Reservations are required for dinner at all restaurants except the main buffet restaurant.
Restaurants may be put on rotation during quiet periods.
All buffet and à la carte meals, afternoon tea, snacks and local brand drinks (including some premium brands). All activities and entertainment above unless otherwise stated. Beach towels included.
3 nights except 21 Dec 13-05 Jan '14 and 21 Dec '14-05 Jan '15 when it is 5.Book this hotel Back to top
TripAdvisor Traveller Rating:
We have just spent a week at Smugglers Cove and overall we really enjoyed, first and foremost we loved the food, it was the best we have had in any all inclusive ,with cafe Asian for adults only... Read more being the highlight, there was no meal we did not enjoy. Our room was fine, there was nothing wrong with it but it was definitely shabby around the edges and our toilet did stop working approx 4 times, albeit every time it was fixed promptly. The beach was lovely, the independent tenders caused us no issues, we really enjoyed the watersports also. The drinks were in no way watered down but the majority of bar staff were incredibly rude!!! All the other staff were absolutely lovely. We had no issues with birds or cats, they were there, they did not offend us and I certainly endured far more birds at a 5 star Barbados hotel The entertainment was ok, to be honest we were quite happy sat in between pitons lounge and the cove, by the pool enjoying our surrounding and spending time together Would we go back..... Absolutely, however if no remedial work is completed this coming year, it will not be able to carry the 4 star rating and definitely not the 4 star cost. We are very realistic and very much know that you get what you pay for, people trying to get a 5 star experience for 4 star cost are foolish and of course will be disappointed. We know that 4 star in st lucia is a 3 star plus in Europe - this does not change the fact that the whole area, rooms, restaurants included require a facelift Read less
Arrived home on Sunday from 7 days at Smugglers Cove. There were 71 of us travelling for a wedding at the resort and it was a perfect spot for our group. There was just enough room to spread out but... Read more not be searching forever to find each other at meet-up time. The food was EXCELLANT! The buffet was probably one of the best I've eaten at. There was always a great variety of fish as well as familiar items (chicken, steak etc..) for the pickier eaters. Louisa at the egg station in the morning makes an amazing omelette - don't forget to tip her as shes one of the few staff you'll get a smile from! Side note for the animal lovers: there are stray cats that hang around the buffet at each meal. They rarely actually come into the buffet because they're very shy. Some people found this very irritating but they don't real bother you unless you feed them. I noticed some people had brought cat food and left it around the resort for them. The Italian restaurant was delicious and is open for lunch as well. Beware of the patio tables that are converted into dinner tables - you feel as though you've been banished to the kiddie table lol. Cafe Asia was also declicious and we never had trouble booking any dinners. The wedding reception was held at the Waterside Restaurant and the food was fantastic again. I don't think there was a guest who didn't enjoy their entree. Our server that evening was Darnell and if you run into this gentleman make sure to tip. He is an excellant server and should be managing the bartenders to whip them into shape! The entertainment was kind of blah and my boyfriend and I both agreed this wouldn't be a good resort to go with just one person as there really isn't anything to keep yourself occupied with at night. Also, I actually made fun of the people who complained the music was too loud prior to our trip. I'm sorry, because OMG the music is WAY too loud. We're a relatively young bunch that like to party but we chose to sit out around the pool at night rather than the Pinton Lounge because it's just way too loud to enjoy. Some of our group used the seadoos, kayaks, Stable Mable tube and banana boat that was available but I think safety and equiptment quality was a big deterrant from participating in any other sports. We watched two boats crash into each other and the boats didn't look like they had the power to pull any of the water skiers which resulted in an awkward hunched attempt. The beach was beautiful and we really enjoyed being in the cove. The only downside was that it was very rocky which posed some issues for some folks getting and out of the water. Public bathrooms were always clean and well stocked. We moved to the pool bar every day around 16:00 to enjoy some beverages. Unfortunately, aside from Thomas "Tommy", the bar staff at the pool bar was consistantly rude and moved slower than molasses. I understand that there's less hustle and bustle when you're working on island time but I've never waited 20 minutes to get a drink at any resort. Bar lines were common at each bar but the staffs attitude at the pool bar made it even less acceptable. We travel twice a year and as a general rule the bar staff are enthusiastic and really work to get the energy level up but there was none of that at this resort. TIP: we put the chairs in the pool looking over the edge infinity pool every day and it was THE place to be for reading..on the last day though we were told we were unable to do so because it scratches the bottom of the (cement) pool, but if you can get away with it give it a try! The reason for the three star.. Our room was really disappointing. We took the second upgrade option and I shudder to think what we would have been staying in if we hadn't upgraded. Our air conditioning turned into a waterfall which was fixed and then broke again daily. We were woken up twice by lizards in the bed with us and one in the bathroom. This was likely due to the large crack under our (plywood and very tempermental) door. We tried to stuff a towel under the door but when we woke up our lizard friend was taunting us sitting on the towel lol. The room had suffered sever water damage over the years and had been shoddily repaired. There were ants in the bathroom daily but that was the least of our concern as they tended to stay confined to there. This said - the staff worked dilegently to ensure the rooms were clean and tidy. We don't tend to spend much time in our room on vacation but we found ourselves a little tense every night wondering if we would be woken up by our creepy lizard buddies. The walkways are, as previously reported, very dimly lit and a bit uneven but as long as you haven't enjoyed too many Pintons you should have no problem navigating. Excursions: We did one excursion through Exodus Adventures for a boat trip to scuba dive, visit to the mud bath, a waterfall and the Pinton Mountains followed bya delicious lunch. The trip itself was well worth the money at $85/person and 22 from our group on the boat with the three tour guides. They guides were animated and very knowledgable - showing us celebrity homes, landmarks and educating us about the island. One strong downfall was that when we left on the boat from lunch our attention was grabbed by young men up high in the cliffs who were yelling for our attention and soliciting for our cheers. Upon us cheering they jumped and backflipped into the water. As soon as they hit the water we all felt something was wrong as they swam like Olympians and boarded/hung off the sides of our boats demanding our money for making them jump. Retrospect, we probably should have realized the ploy. We are by no means a cheap bunch but there was not a chance we were being bullied into paying people for jumping off a cliff. The tour guides were very hard to read in this situation, comments like " Don't come on the boat is too full " were very confusing given how uncomfortable we were. What if the boat wasn't full? They ended up giving the young men beer in trade for them getting off our boat. Over all we were uncomfortable and not pleased but we thought of how easily a smaller or more easily intimidated group could have been taken advantage of. For the ladies.. Several of the girls with our group had their straighteners blow up when plugged in with the suggested power converters. The room comes with a good, standard blow dryer, not the usual hotel style that are attached to the wall, and in all rooms there was a two prong outlet that some of the women were plugging in their curling irons and straighteners without problem. I was too scared to try though. The wedding was beautiful and the staff, although a little unorganized at the ceremony, made it a beautiful day for the bride and groom. Overall this resort was excellant for food, satisfactory for general attitude of staff and entertainment, great for beach/pools, mediocre at best for room quality, bar service and sports. Make sure to bring bug spray!! We got eaten alive. Read less
Echoing the last few recent posts, the, Smugglers cove is a must for any tourist staying in St Lucia, I have just returned spending two wonderful weeks at this fab hotel, what more do you want as... Read more this place has the lot, big rooms which were very clean, very friendly staff ("cowboy" the swim aerobics instructor was my wife's favourite) , the food was some of the best I have had on any holiday, and to top the lot great well kept gardens and a wonderful location on the beach. The only downside was there was no brown sauce in the buffet breakfast area, so I had to make do with tomato sauce to enhance my omelettes. Read less
We have just returned from 9 nights at the Smugglers Cove, it was lovely, we had a very warm welcome after a very long journey! The staff could not do enough for you, although we did find a few of... Read more the female bar staff rather rude sadly. The main restaurant was always immaculate with lots of different choices of food, we tried the waterside restaurant one night, my husband had been looking forward to trying some proper caribbean food my blackened fish was delicious but unfortunatley my husband only got two tiny strips of chicken so he had half of mine. The italian restaurant was very good also, you got exactly what you expected very tasty although a bit cramped with too many tables. Unfortunately we didn't get a chance to try the Asian Cafe as this was booked up. Would definiltely recommend Smugglers Cove, but please do wear sensible shoes that don't slip when wet in the day in case it rains as I had a rather nasty fall after a downpour, the staff were excellent though and the manager came to our room within half an hour to see how I was and brought some ice to aid the pain! Do take a small first aid kit with plenty of ibuprofen etc. just in case!! Read less
Just back from 2 weeks at Smugglers Cove and for the price we paid (approx. £1,300pp incl private transfer and card fees) it was good value and we had a great time. There are however issues... Read more , depending on what you are going there for. The biggest let down for us was the water sports - we have done a number of Neilson's water sports holidays and were hoping this might be a smaller, scaled down version, in warmer seas. If you are a first timer at water-skiing, or sailing on a catamaran you will enjoy it. If you are knowledgeable at either you won't. Safety is the biggest issue. One of the days we were there we saw the water ski boat come within about 1m from smashing on the rocks to the left side of the bay. They had inadvertently reversed over the ski rope which had wrapped round the propeller (a total schoolboy error). To fix it they had to lift the prop and unwrap the rope, the prop got stuck in mid air and the waves were pushing the boat nearer and nearer the rocks with 2 guests inside and one still in the water waiting to ski. Only due to the experience of one of the staff on board who used canoe paddles to drag the boat away from the rocks did they not do some serious damage. Speaking to the staff it came down to all they needed was a screwdriver to loosen one screw to allow the prop to lower back into the water. The staff say they are not allowed any tools on board (!) and only the water sports manager is allowed access to the tools on land as he fears staff will nick a flathead screwdriver! So whilst the boat was getting nearer and nearer the rocks they had to wait for another staff member to canoe over to them with the screwdriver! We booked in to go wakeboarding and on arrival were presented with a board that looked like Jaws had attacked it. Big chunks of it were missing, leaving jagged fibreglass edges. The bindings were broken beyond use and the fins were missing from underneath. It was utterly unfit for purpose, but still handed over to us. Had someone used it they would have come straight out of the bindings, fallen in and been left trying to duck the jagged fibreglass board hurtling around the water. Apparently there is a new one on order (but has been 'on order' for 8 months). The water skis and mono ski were in better condition. We took the catamaran out on one of the windier days, the rudder and tiller fittings had been cobbled together where the tiller fitted to the rudder. There should have been rivets or screws holding it together, these were missing and it was therefore simply held in by friction. The sail was ripped on the clew and consequently during a violent squall the top panel blew out completely. The mainsail cleat was broken which meant you had to hold on to the main sheet at all times. All of this made for an unrelaxing sail and hence we didn't venture out too far, and struggled to get back when the sail blew out. Worst of all is that there doesn't appear to be a safety boat, or anyone keeping an eye out for people in trouble, in or on the water?!!!! This just wouldn't happen in the UK. Water sports aside we made the most of what we had and thoroughly enjoyed ourselves. I agree with everyone else in that the place is a little tired, food could be hit and miss in the main Cove buffet restaurant but it was always cooked well, and the food was great in the a la cart restaurants, which you could book as many times as you like and we didn't ever have a problem getting a booking. The staff are a little hit and miss too - some are brilliant with excellent service, a smile and a good sense of humour, some make you feel like you are a complete imposition! Tip that ones that are good, and don't tip the one's that aren't. They'll learn. The trips we did were good - we went to sea with Captain Typhoon first (his boat has 2 engines on the back, so if one breaks down at sea you wouldn't be stranded there - as you would be in the other Gemini boat) it's a cheaper way to see the island and just bear in mind you get what you pay for. The boat ride itself is fun, if a bit bone shattering if it's choppy, the mini bus transfer to the mud baths was a little hot and squashed, and lunch was in the upstairs of a building my asthmatic aunt could have blown down. But it was all an experience and Cpn Typhoon is a character. The catamaran trip to the fountain of youth was a little more comfortable all round, the gardens and waterfall were beautiful and the hot springs were, well, hot ;) The coco plantation was interesting and the buffet lunch there was very good. I'm not sure we came back looking any younger ;) but the trip was fun, including plenty of rum punch and dancing on the way back. You HAVE to do the street party on a Friday night, if you like music, dancing and mixing with the locals it's a must. Just do it sensibly and remember you are surrounded by people earning a lot less than you. Go in a group, don't wear any jewellery, don't take a handbag, and don't drink so much rum that you could be taken advantage of. As others have said don't go expecting luxury, and make the most of what you have and I'm sure you'll have a blast. You'll find the most fun and chatty staff such as Javid, Thomas and Ginny and just stick with them :) Read less