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Smugglers Cove Resort & Spa offers a great value family holiday. This all-inclusive, village-style resort is set in 45 acres for you to enjoy, situated beside the beach on the northern tip of the island. The restaurant choices include Italian, St Lucian Creole and Seafood, International buffet cuisine and also a new Pan-Asian restaurant which is open for dinner for adults over 16 years. There are 7 swimming pools to choose from, 2 dedicated to adults only and kids have lots more fun in store with their own club, offering an amazing array of activities, which is sure to keep the little ones amused. Active guests will find plenty to do – how about a set or 2 of tennis or archery? Water lovers can take out a kayak or try their hand at windsurfing around the bay. Treatments* are available at the Namaste Spa and those in search of their inner spirit can enjoy Yoga, Pilates or T'ai Chi (all with instruction). Of course, there are quiet spots around the resort, with an adults-only restaurant for evening dining.
On a beach in the Cap Estate. 30 mins to Castries. Transfer time from airport: 1 hour 30 min.
357 rooms in various single-storey buildings set in the tropical gardens or overlooking Smugglers Cove. All with air-conditioning, TV, coffee maker, safe, iron and board, private bath and shower, and hairdryer. Standard Rooms are located around the complex, with 1 king-size bed, sleeping max 3 adults or 2 adults and 2 children (up to 16 years of age). Early Bird Standard Rooms - Book early to receive a discounted Standard Room (sleeps max 2 adults and 1 child under 7 years).
Deluxe Garden View Rooms - located around the complex – with 1 king-size bed or 2 double beds, sleeping max 3 adults or 2 adults and 2 children.
Superior Deluxe Garden View Rooms – situated in a quieter location on a hillside near the racquet club, with 1 king-size bed or 2 double beds, sleeping max 3 adults or 2 adults and 2 children.
Superior Deluxe Beachfront Rooms – have Japanese tubs and are located either close to the beach, on Smugglers Cove or on the hillside and have 1 king-size bed, sleeping max 2 adults.
1-Bedroom Garden View Suites – have a spacious bedroom and living area, some separated with French doors, with 1 king-size bed and 1 queen size sleeper sofa, sleeping max 4 adults, or 2 adults and 3 children.
Club Room Upgrades are available at an additional supplement, benefits include:• One 30-min spa treatment included per person per stay at the Namaste Spa (6 treatments to choose from). • Stocked mini-bar replenished daily (beer, soft drinks and small bottles of water). • A bottle of wine and a fruit plate on arrival. • Priority late check out (subject to availability). • Breakfast in bed, delivered to your room (once per stay). • Priority advance dinner reservations at the 3 à la carte restaurants.
4 gourmet restaurants: The Cove – International buffet restaurant serving breakfast, lunch and daily themed dinner. A British style high tea is served every afternoon from 3.00-4.30pm. Waterside Creole Grill – Seafood and St Lucian Creole cuisine in an ocean view location, open for breakfast and dinner. La Trattoria – Italian restaurant, open for lunch and dinner. Café Asia – Thai, Chinese and Japanese cuisine. Open for dinner for adults over 16 years. Caribbean Beach Barbecue once a week. 5 bars including a swim-up bar in the adults pool. Please note: some premium meals such as lobster and premium steaks are available at a supplement.
7 swimming pools (2 reserved for adults over 16 years only) including Oasis Waterpark pool with 100ft waterslide, whirlpool. Racquet club with 7 floodlit tennis courts and fitness gym. Beach volleyball, table tennis, archery and bike hire*. Namaste Spa*. Yoga, Pilates or T'ai Chi (all with instruction). Motorised and non-motorised water sports: sailing, snorkelling, kayaks, windsurfing and water-skiing. 18-hole golf course nearby*. 2 playgrounds. Supervised kids’ club open daily, catering from newborn babies to teenagers with fully equipped activity centres. Age groups: newborn-23 months, 24 months-4 years (both open between 9.00am-5.00pm), 5-7 years, 8-12 years, 13 years and over (all open between 9.00am-10.00pm).
Live nightly entertainment with stage production show or live music. The Smugglers Pub with karaoke (open nightly from 10.00pm-til late).
WiFi* in lobby and Internet access also Piton Lounge. Babysitting service* after 5.00pm (reservations required). Laundry/dry cleaning service*.
*Denotes local charge.
Child ages are 2-16 years.
Dress code: Elegantly casual for the evenings with collared shirts and long trousers – no beach shorts or t-shirts. Gentlemen cannot wear vests for breakfast or lunch.
Reservations are required for dinner at all restaurants except the main buffet restaurant.
Restaurants may be put on rotation during quiet periods.
All buffet and à la carte meals, afternoon tea, snacks and local brand drinks (including some premium brands). All activities and entertainment above unless otherwise stated. Beach towels included.
3 nights except 21 Dec '14-05 Jan '15 when it is 5.Book this hotel Back to top
TripAdvisor Traveller Rating:
We loved our stay. There is so much to do on the resort if you are the active type. I am 36, my friend she is 38 and we tried waterski for the first time. Orlando and Augustine (staff on the boat... Read more ) were so helpful and patient with us! Tks guys :-). I loved it so much I went 4 times during the week and it's all free. The banana boat and sailing(thanks Jayson!), and kayaking is also free and available as well as tennis, gym, fitness class, ping pong, etc. We loved this about the resort. You have to know the beach is really not great. A lot of rocks in the water as you go in, so if the beach is your main priority, this is not the resort for you. But 5 mins walk outside the resort at Cap Maison hotel, the beach sand is smooth and beautiful. You should borough (for free) the snorkelling equipment when you go there, we did not, and wished we had. Note that the beach is small, far from the wide long white Cuba beach. You have to manage your expectations. We were told that all beaches in St-Lucia are public, so any resort will let you in but you cannot use their facilities (they easily identify you from your bracelet and different towel colour ;-)). All rooms are ground level bungalow style, easy access for strollers and wheelchairs. Very wide estate you have quieter or louder spots, whatever your mood. The property is well maintained and our room was clean. Restaurant and food are ok. That's not why you stay to this hotel. We loved the island if st-Lucia and enjoyed our stay. Read less
We stayed for five nights from April 3 to April 8. We booked this resort through a AAA travel agent. I was very worried about this resort after reading some of the reviews here, but we went in with... Read more lower expectations for and ended up having a great time. PROPERTY: The property is a little bit older and showing some signs of wear, but everything is kept very clean. The grounds are very lush and beautiful. As some other reviewers noted, some rooms are quite far away from the pools and restaurants. We stayed in the 100s (Canaries) which was quiet, but a short walk from the main area. If you find yourself in a room that is farther than you'd like, and can't move closer, consider calling reception and asking for a golf cart to pick you up. ROOMS: We stayed in 128, and end unit 1BR suite. The bed was spacious, but a little firm for my liking. The air conditioning worked so well, that we didn't really have to keep it on that much.The his and hers sinks were a nice touch in the bathroom. The tiling looked brand new. Three criticisms for the bathroom. First, nothing was siliconed properly (the toilet, and fixtures) so everything felt wobbly. Secondly, the hair dryer didn't work. Thirdly, there was some water damage near the window in the bathroom. Nothing major, but some easy fixes that would make the room feel newer. POOLS: There are 6-7 pools (depending on if you count the hot tub or not). They are well laid out with the kids pools and adults only pools at opposite ends of the resort. All the pools were well maintained and clean.We stayed in the adults only pools. One of the pools is quieter and the other becomes the party pool later in the afternoon. Hint: One of the pools had a swim up bar. During the first few days, we found it very difficult to get lounge chairs under umbrellas. As it turned out, a rather large group was getting up at about 6 a.m. and reserving them for their whole group. After they left, we had no problem getting finding shady spots after breakfast. The resort should probably consider having more umbrellas available. Nevertheless, we spend most of out time, in or by the pool with the swim up bar and enjoyed it immensely. BEACH: The beach is small and a little rocky in places, but there's a nice view of the ocean. I'd pick a different resort if you are looking from long, sandy white beaches, but we found the beach and cove attractive. FOOD: My husband and I are definitely food snobs, and based on the price of the resort, we went in with very low expectations. Bearing that in mind, this was our take on each restaurant. Other than the cove, all restaurants have a dress code (although this only seemed to be applied to the men!) The Cove: Basic buffet food, open for breakfast, lunch and dinner. The quality was uneven. The meat and fish were mostly poor, but the salad and vegetables were fresh. Waterside Creole Grill: Great views, but the food was disappointing. I actually thought that I might just be getting the Cove food in tiny portions. I ordered the Tuna and it was very overdone. Trattoria: My favorite. Not great cuisine, but good. I got the catch of the day for two lunches and was pleased. The pizzas are pretty good. You can get them to go and keep them for afternoon/late night snacking. Cafe Asia: We went here on our last night and were very pleased. I got the poached fish and my husband got the ribs. Both were pretty good. The restaurant is only open to those over 16 and its a slightly farther walk than the other restaurants. Alcohol: There was a good selection of mixed drinks. While some bartenders mixed stronger drinks than others, I did not find the drinks watered down. I would not describe the liquors as "top shelf", and we sometimes doubted that the contents of the bottle matched the label, but the drinks were definitely still good. We tried both the red and white house wines and were not impressed. There are only two beers at the resort, Heineken and Piton. Both are good bu similar; it would have been nice to have another, different, beer on hand too. SERVICE: Excellent. No one is going to gush over you here and check up on you every five minutes, but if you need something and ask nicely, everyone seems happy to help. ACTIVITIES/ENTERTAINMENT: We didn't really utilize this as much as we could have. We did take a Hobie-Cat lesson, which was great. People seemed to enjoy the entertainment, but we didn't really experience it first hand. BOTTOM LINE: This is an average resort with average food, but the staff and location are amazing. You will encounter all ages, classes, and nationalities. If you're looking for a low key place to stay on St. Lucia, and don't want to pay through the roof, definitely consider staying here. I would not recommend Smugglers Cove if you are picky, easily frustrated by children and noise, or are looking for luxury. A few other things..... Insects: A few people complained about insects in the room and around the resort. As a general rule, if there is a biting insect within ten miles of me, I'll get bitten. The only insect bites I got were off resort. Bring some repellent for off-resort excursions. Outlets: The outlets are mostly the UK type. There was one two pin US plug, but it was on an odd location (halfway up the wall outside the bathroom) so we just used adapters. Read less
Having had my skiing holiday cancelled due to lack of snow, we decided to go to the other extreme of re-visiting another caribbean island. With our holiday dates set we had to be prepared to... Read more compromise on location, availability etc. As we had not then visited St.Lucia it was an ideal opportunity to get a quick visit in all be it for a week. For the budget we wanted to spend a selection of hotels, resorts were available, however we chose the Smugglers Cove beach resort & spa hotel. After a good flight across from Manchester we had to sit for an hour & half on the mini bus to the resort, as much as i wasn't keen on the idea it wasn't actually that bad as the driver was very forthcoming in sharing information on the island, as well as why a section of road had collapsed in the rainy season. On arrival we were allocated what was supposed to be a budget room, its location for us was perfect & within easy short walking distance of the beach, the pools, restaurants, reception, so very pleased. The room or should i say chalet style bungalow, was quite spacious with a separate sitting room style area with sofa, tv storage units. on passing through we entered a large open plan bedroom/dressing area that included a king size (American King size) bed,bedside cabinets, ample wardrobe space, air conditioning, safe, tv, his & hers wash basins & toiletries storage. From here we then went through a door into the Bathroom with bath, toilet. everything was nice a clean & refreshed daily by the maids. the bathroom was showing signs of ageing on the tiles n bath, however this was not a let down based on the price paid, the star rating of the hotel etc. The Cove buffet restaurant had something for everyones taste & no bookings were required to take your meals in here, however we made reservations for the several restaurants & beach side restaurant, which again had decent menus. my favourite was the Italian. The swim up pool bar was a bonus & one that was visited on a couple of occasions, however if you didn't want to get wet then there were other bars to use. The staff were always friendly if & when you made contact with them. The beach is as it says in the brochure a cove, it was very nice as was the availability of the water sports, my only concern was that of the jet skis that would visit the beach for hiring out & also the water skiing in areas were people were also allowed to swim. It might be a nice idea to have a segregated area for water skiing. We took a trip on a catamaran on the caribbean side of the island & also this included a visit to the Volcano, The mud baths, Tropical Garden, what a perfect day, ended with a bit of snorkelling in a beautiful cove on the return. at the end of the holiday as it was mothers day i treated my wife to the scenic helicopter transfer back to the airport, this was well organised & a great way to see more of the rain forrest as well as fly through the amazing Piton Mountains. The day was a little overcast with some cloud, mist & rain, however the pilot got us into some great photo shoot areas & he then apologised for not being able to take us on a more scenic route due to the weather & Health & Safety. Would i go back to Smugglers Cove, yes in a few years when we have seen more of the caribbean islands. Read less
Overall the resort was very good, it provided plenty of activities, but as we were there only 4 days we could only participate in a few. All the restaurants were good serving excellent and varied... Read more food with fantastic views. There was plenty of rum punch and variety of cocktails & other drinks available at the bar which were served by friendly and funny bar staff. The waiters and waitresses were a bit quiet but polite, helpful and hard working. We did not get a good first impression as the receptionist who checked us in was matter of fact and not too welcoming and then she did not offer to get us the correct welcome drinks when she found out she had mixed up the order. When we asked to get a room a bit closer we were told that they were full up and would check the next day. We were however offered a room change with a fridge as requested 2 days later but it was only one row closer, so there was no point moving. The rooms were a little dated but clean but the bathrooms needed updating and upgrading. Everyone was trying to scramble for some shade under few parasols and some palm trees, so can someone tell the hotel management about this shortage, this is the only improvement needed. Lovely relaxing resort overall. Read less
Hadn't had a holiday in the sun in years, so we wanted this to be a special even though we were on a budget. Reviews were mixed so we were not sure what to expect. We stayed 1st two weeks in... Read more November 2013 in rainy season. Although there were showers mostly in the evening, it didn't spoil our trip - there were no rainy days so every day was a beach day. Our lovely garden room was up the driveway from reception & so convenient (some rooms are a hike away), but there are little shuttles you can jump on if you don't want to walk. We used to walk to reception in the evening & hop on a cart to take us to a more distant restaurant. Our room was spacious with a comfortable king size bed & a separate lounge area. We had air-conditioning and a ceiling fan. Room was kept spotless each day & linens changed often. There were humming birds right outside the room! The beach was a delight. Always enough sun beds & a choice of where to sit. Clean & raked every morning. Beach activities were good (although there was no windsurfing) & the sports staff were great. Mervin was just a lovely host & looked after us every day. What a super guy. Water was warm & most days calm enough for snorkelling. We are not pool people, but if you like to sunbath by a pool there are so many choices & the pools are all so inviting. The food was always going to be my main concern. I have some specific dietary needs & initially there were some hiccups. After a chat with the duty manager, a meeting was arranged with the head chef David. After explaining the issues, he set about making everything right & really went above & beyond for us. I would arrive at a restaurant at night to find chef David had arranged a special menu for me for the night - this happened on several occasions. Every day at lunchtime he'd come & check on us. One evening we were treated to a private beach dinner. It was so beautiful I could have cried. They had decorated the gazebo with twinkly lights & the table was so lovely with flowers everywhere. We had our own waitress (sorry I can't recall her name) who was a delight & made the evening so special. The meal was spectacular, 4 wonderful courses including a sensational soup that the chefs had just created. What a lovely memory we have of that night. Our thanks to chef David & all the staff who helped to make it so special. As for the food, there a loads of choices in the buffet restaurant. They cater for all dietary needs - you just have to let them know what you'd like. We ate at the speciality restaurants in the evening & even though we were there for 2 weeks, we didn't get bored with the menus. The quality is good & the chefs truly care. The restaurant staff are on the whole very good & several of the staff are just outstanding. We loved Kendra (hope I've remembered her name correctly) - which ever restaurant she was working in, she always took such special care of us. The negatives..... I was expecting to take a daily yoga class but they were cancelled the whole time we were staying. The evening entertainment is very mixed. Some acts were good while others shouldn't have been let near a microphone. The MC (name escapes me) was a lovely guy with a spectacular singing voice. They need to work on the entertainment. The trip from the resort was arduous. We'd arranged a private car each way. On arrival we were met by a lovely guy with a very nice car. We hit rush hour & so the trip took over 2 hours but we road in comfort & enjoyed the scenery & tour guide! Our return trip was not good! 2 hours on mountain roads in an old banger of a car was not pleasant! Take a bottle of water, it's a long trip. Would we recommend Smuggler's Cove ? 100%! It's not 5 stars, but doesn't pretend to be & you are not paying 5 star prices either. We had a memorable holiday there, made so by staff who genuinely cared. My husband didn't want to go home - ever! Thanks to everyone at Smuggler's who took such good care of us - you made our holiday so special! Read less