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Open today: 9:00am - 9:00pm

Other days
  • Mon - Fri9:00am - 9:00pm
  • Saturday9:00am - 7:00pm
  • Sunday10:00am - 6:00pm

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At a glance

  • All-inclusive resort
  • Oasis Waterpark pool with 100ft water slide
  • Great for families
  • Luxury Spa

Hotel facilities

Bar

Fitness Centre

Internet Access

Kids Activities

Sailing

Swimming Pool

Tennis

Water Skiing

Wind Surfing

All Inclusive

Beach Holiday

Golf

Wedding

TripAdvisor Traveller Rating

3.5

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Smugglers Cove Resort & Spa

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WEATHER HERE

Smugglers Cove Resort & Spa offers a great value family holiday. This all-inclusive, village-style resort is set in 45 acres for you to enjoy, situated beside the beach on the northern tip of the island. The restaurant choices include Italian, St Lucian Creole and Seafood, International buffet cuisine and also a new Pan-Asian restaurant which is open for dinner for adults over 16 years. There are 7 swimming pools to choose from, 2 dedicated to adults only and kids have lots more fun in store with their own club, offering an amazing array of activities, which is sure to keep the little ones amused. Active guests will find plenty to do – how about a set or 2 of tennis or archery? Water lovers can take out a kayak or try their hand at windsurfing around the bay. Treatments* are available at the Namaste Spa and those in search of their inner spirit can enjoy Yoga, Pilates or T'ai Chi (all with instruction). Of course, there are quiet spots around the resort, with an adults-only restaurant for evening dining.

Where is it?

On a beach in the Cap Estate. 30 mins to Castries. Transfer time from airport: 1 hour 30 min.

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Room information

357 rooms in various single-storey buildings set in the tropical gardens or overlooking Smugglers Cove. All with air-conditioning, TV, coffee maker, safe, iron and board, private bath and shower, and hairdryer. Standard Rooms are located around the complex, with 1 king-size bed, sleeping max 3 adults or 2 adults and 2 children. Early Bird Standard Rooms - Book early to receive a discounted Standard Room (sleeps max 2 adults and 1 child under 7 years).

Room Upgrade

Deluxe Garden View Rooms - located around the complex – with 1 king-size bed or 2 double beds, sleeping max 3 adults or 2 adults and 2 children.

Superior Deluxe Garden View Rooms – situated in a quieter location on a hillside near the racquet club, with 1 king-size bed or 2 double beds, sleeping max 3 adults or 2 adults and 2 children.

Superior Deluxe Beachfront Rooms – have Japanese tubs and are located either close to the beach, on Smugglers Cove or on the hillside and have 1 king-size bed, sleeping max 2 adults.

1-Bedroom Garden View Suites – have a spacious bedroom and living area, some separated with French doors, with 1 king-size bed and 1 queen size sleeper sofa, sleeping max 4 adults and 1 child, or 2 adults and 3 children.

Club Room Upgrades are available for 2014 at an additional supplement, benefits include:

• One 30-min spa treatment included per person per stay at the Namaste Spa (6 treatments to choose from). • Stocked mini-bar replenished daily (beer, soft drinks and small bottles of water). • A bottle of wine and a fruit plate on arrival. • Priority late check out (subject to availability). • Breakfast in bed, delivered to your room (once per stay). • Priority advance dinner reservations at the 3 à la carte restaurants.

Eats and drinks

4 restaurants: The Cove – International buffet restaurant serving breakfast, lunch and daily themed dinner. A British style high tea is served every afternoon from 3.00-4.30pm. Waterside Creole Grill – Seafood and St Lucian Creole cuisine in an ocean view location, open for breakfast and dinner. La Trattoria – Italian restaurant, open for lunch and dinner. Café Asia – Thai, Chinese and Japanese cuisine. Open for dinner for adults over 16 years. Caribbean Beach Barbecue once a week. 5 bars including a swim-up bar in the adults pool. Please note: some premium meals such as lobster and premium steaks are available at a supplement.

Fun and games

7 swimming pools (2 reserved for adults over 16 years only) including Oasis Waterpark pool with 100ft waterslide, whirlpool. Racquet club with 7 floodlit tennis courts and fitness gym. Beach volleyball, table tennis, archery and bike hire*. Namaste Spa*. Yoga, Pilates or T'ai Chi (all with instruction). Motorised and non-motorised water sports: sailing, snorkelling, kayaks, windsurfing and water-skiing. 18-hole golf course nearby*. 2 playgrounds. Supervised kids’ club open daily, catering from newborn babies to teenagers with fully equipped activity centres. Age groups: newborn-23 months, 24 months-4 years (both open between 9.00am-5.00pm), 5-7 years, 8-12 years, 13 years and over (all open between 9.00am-10.00pm).

Entertainment

Live nightly entertainment with stage production show or live music. The Smugglers Pub with karaoke (open nightly from 10.00pm-til late).

Handy stuff

WiFi* in lobby and Internet access also in Piton Lounge. Babysitting service* after 5.00pm (reservations required). Laundry/dry cleaning service*.

Additional information

*Denotes local charge.

Child ages are 2-16 years.

Dress code: Elegantly casual for the evenings with collared shirts and long trousers – no beach shorts or t-shirts. Gentlemen cannot wear vests for breakfast or lunch.

Reservations are required for dinner at all restaurants except the main buffet restaurant.

Restaurants may be put on rotation during quiet periods.

All Inclusive of

All buffet and à la carte meals, afternoon tea, snacks and local brand drinks (including some premium brands). All activities and entertainment above unless otherwise stated. Beach towels included.

Minimum stay

3 nights except 21 Dec '14-05 Jan '15 when it is 5.

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Smugglers Cove Resort & Spa

  • What to Expect:
    • 4 based on 1622 reviews Location
    • 3.5 based on 1615 reviews Rooms
    • 4 based on 1808 reviews Service
    • 4 based on 1774 reviews Value
    • 4 based on 1764 reviews Cleanliness
  • Traveller Rating:
    • Excellent (504)
    • Very Good (753)
    • Average (370)
    • Poor (153)
    • Terrible (104)

A beautiful family oriented resort. Visited this resort in celebration of my daughters 2nd birthday and we had an amazing time.The park for the kids is amazing as well as the pool area. It is a...

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5 of 5 stars
Sep 12, 2014 - KC-ML2504 - Castries, St. Lucia

A beautiful family oriented resort. Visited this resort in celebration of my daughters 2nd birthday and we had an amazing time.The park for the kids is amazing as well as the pool area. It is a... Read more beautiful place to vacation as a family the rooms are comfortable and spacious & the food is excellent. The staff were courteous and helpful. The entertainment which consisted of limbo dancing / fire was awesome. Can't wait to visit there again. Read less

4 of 5 stars
Sep 10, 2014 - ollypip - Swansea, United Kingdom

I studied the reviews before booking a week here for our family- The location is great,very nice beach and great sunsets,true this hotel needs updating and is now under new ownership , it will not be... Read more difficult to get the hotel tip top as the the restaurants and food are excellent .The room we had first was a deluxe garden view,not the best! I would certainly recommend upgrading to a 1bedroom suite , it was much more spacious as we where sharing with our two boys 10 and14 . This resort represents great value for money it's not 4stars but it could be, we took advantage of the great water sports under the excellent supervision of Sherman a great cool dude! And his staff are so patient and friendly ,certainly an asset to the resort . Christy ,Dwight, Mervyn and Michael many thanks for teaching the boys to waterski and righting the Hobie cat for me after I got into difficulties !! I did have to get up early to join the line for water sports but I had some great chats with other like minded guests . The best assets of this hotel are the staff ~ they are all very friendly and willing to talk to you if you want to. The Piton Lounge could be upgraded to become a bit more relaxing and comfortable . The entertainment was good and I dismiss the complaints from other reviews - what are people expecting ?? !Tom jones or Barry Manilow ! Our boys made lots of friends and loved every minute,I do hope the rooms improve and look forward to coming back soon. Read less

4 of 5 stars
Sep 8, 2014 - Talia M -

I visited this resort along with three other friends for a birthday weekend and it was great. We had loads of fun. I definitely dont regret going there The food was ok not plenty one thing I saw... Read more I visited this resort along with three other friends for a birthday weekend and it was great. We had loads of fun. I definitely dont regret going there... The food was ok not plenty one thing I saw on the buffet and wasn't pleased about was seeing a chipped plate and as a worker in the tourism industry I know that this isn't accepted. Workers should watch the plates placed on the buffet before setting it up... The saturday night entertainment was fun. I even went up in stage (something I don't necessarily do) the bar was good . staffs were friendly and helpful just that the don't smile enough... One staff member who really stood out was cleo fron bars. She is an incredible young lady. Lovely smile and answered all the questions I had about the resort. Hope that she continues the fantastic job that she does and even be promoted a manager in the near future. Overall everything was great and I will definitely be coming back with more friends. Cheers Read less

4 of 5 stars
Sep 8, 2014 - essexyid - essex england

We stayed at smugglers cove from 17th August to 31st August 6 adults and one child (2 year old). Rooms We had rooms 440,441,442 had a lovely big bed and mini fridge,iron and ironing... Read more board room was cleaned every day and maid was lovely only thing is the bathroom could do with updating but nothing too serious. Pools, All pools were cleaned everyday and were very nice waterslide is good fun. Beach Nice beach and lovely calm water only problem was lack of shade Drinks Very nice drinks great cocktails and branded sprits were available. Food Buffet is very nice quite small food area but very nice food available BBQ on the beach at lunch is a great idea and was lovely. Waterside Grill Very nice for dinner and nice choice for breakfast lovely views over the sea and a beautiful sunset around 6pm Italian Small and very popular once again lovely food Asia Over 16 only and only air condition restraunt this was lovely as well. Service Excellent service in all areas all staff worked extremly hard and were very helpful and freindly. Entainment This was ok had a band most nights steel drum and fire eating shows were the best. Trips We went on a speedboat trip with Captian Typhoon on the beach excellent trip saw everything went to mud baths had luch in local restraunt saw the pitons and went to sugar beach excellent day. We aslo had a evening meal at Spinnakers in Rodney Bay beautiful setting lovely food and good price highly recommended. Chairmans cocktail Well worth popping along spoke to the assistant manager who was a really nice man.Was good to meet the other managers. Just a few things the resort needs to alter and would be fantastic like doing the bathrooms in the toilets around the resort there was no baby changing facilities so had to go back to room to change baby. We all had a fantastic time and look forward to returning soon. Read less

3 of 5 stars
Sep 8, 2014 - HeregoesBristol - Bristol

My husband, two children (9 and 3) and I have just returned from 2 weeks at Smugglers Cove. Check in was quick and easy with a lovely rum punch, then we were taken to our room on a golf... Read more buggy. The whole complex is huge and the bungalow style rooms are spaced about into separate ‘villages’. Ours was very spacious and very nice with efficient air con and a free safe. It was cleaned daily and we had fresh towels every day. There was a nice big TV in the room which had quite a good choice of channels, with movies, news, drama’s and cartoons. We preferred breakfast at The Waterside Grill which did not have a huge selection but it was a very pleasant environment overlooking the sea. For lunch we favoured the Italian as it was table service and the menu choice was very good, the pizza and jerk chicken Panini a favourite. For dinner we mostly dined in The Waterside and again, it was table service so therefore avoided the gluttony so often experienced in all inclusive, and everything on the menu was delicious. We only ate in the Asian once, which was air conditioned comfort and had a good menu. Personally, we avoided The Cove as we are not partial to the buffet style scrum at meal times. However, what we did eat in there was very nice, but the drinks service was much less attentive than in all the other restaurants. The pool areas are nice and the sun beds are ok. When the hotel is busier, as it was in our first week, sun bathing spots are very busy and it was necessary to be out early in order to ensure we all had a sun bed and shade for the children. The staff are all excellent, friendly and polite when good manners are extended to them. At our last meal in the Waterside, they surprised us with a decorated table and a bottle of bubbly on ice. They also gave us a note to say bon voyage and thank you for dining with us. There ends all my good points which are the majority, however for me, there was a few things that spoilt the stay and is the reason for my low, 3 out of 5 score. The approach to the kids pool area with the slide, via the playground, very unhelpfully had very steep steps that meant the pram had to be carried up. Not really very good planning to a children’s pool area. There is nowhere that you can sit in comfort, away from the heat and relentless biting insects, except for your room. The Piton lounge has terribly uncomfortable chairs which are fine for day time use for an hour or so, but are hideous to spend the evening in. The entertainment, aside from the fire eating and limbo evening, is not as good as I’ve experienced in every other hotel I’ve stayed at in the Caribbean and the kids mini disco is total and utter rubbish. We had 2 very disappointed children when they realised all it consisted of was a few kids songs being played and an empty dance floor. The hotel has a kids club and it really wouldn’t take much effort to put on a 20 minute organised disco for them. Read less

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