Caribbean Holidays

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  • Mon - Fri9am - 9pm
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TripAdvisor Traveller Rating

4.5

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Sugar Beach, a Viceroy Resort

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WEATHER HERE

This hotel's stylish accommodation is nestled within more than 100-acres of picturesque, landscaped rainforest leading down to a white sand beach between the world's most famous twin peaks. The Pitons are a UNESCO designated World Heritage Site and the hotel is surrounded by natural habitats. Down at the amazing beach, with gentle shallow water (perfect for small children) the snorkelling is incredible as the waters off Sugar Beach are part of the National Marine Reserve. The little ones have all the normal activities, as well as classes on the island's volcano and rainforest! The dining is celebrated and naturally there's beach waiter service for snacks and drinks. The new Luxury Beachfront Bungalows at Sugar Beach bring a new level of luxury to St Lucia. Just steps from the water's edge, on the white sands of Sugar Beach and sleeping two adults, these accommodations boast up to the minute contemporary style and furnishings with a relaxed beach vibe, private jacuzzi and unsurpassed ocean views. The Luxury Villas have more traditional plantation style furnishings, dark wood floors and contrasting white linens with the backdrop of the stunning Piton Mountains. All have private plunge pools and an outdoor living area. From Luxury Villas sleeping 2 adults, up to the 2 bedroom Grand Luxury villas for extended families, these accommodations are simply breath taking.

At a glance

Hotel Platinum Hotel Simply the best. All Platinum hotels are hand-picked by our experts to provide only the finest amenities, food, service and accommodation.
Go on, you know you’re worth it.
  • Spectacular location
  • Stylish accommodation
  • Kids’ club
  • The Rainforest Spa
  • Luxury Villas with butler service

Where is it?

Between the famous Pitons, 10-min to Soufriére, 1 hour 30 min to Castries. Transfer time from airport: 45 min.

Larger Map

Room information

78 rooms, villas and luxury beachfront bungalows are scattered in 'hamlets'. All with balcony/terrace with plunge pool, air-conditioning, ceiling fan, complimentary Internet access, TV and film channels, tea/coffee maker, safe, bathrobes, hairdryer and umbrella. All rooms receive complimentary stocked mini-bar with basic, water, beers and soda. All other items carry a charge. Sugar Mill Luxury Rooms with a 4-poster bed, sleeping max 2 adults.

Room Upgrade

Superior Sugar Mill Luxury Rooms - located close to the heart of Sugar Beach with views of the resort's lush gardens and palm lawn. Each one has a private walled garden, a plunge pool and boasts a private roof terrace - most with ocean and Gros Piton views, sleeping max 2 adults.

Luxury Cottage - with private terrace and plunge pool, sleeping max 2 adults.

Luxury Villas - all with plunge pool and personalised butler service, sleeping max 2 adults.

Superior Luxury Villa - separate living room and plunge pool, sleeping max 3 adults or 2 adults and 2 children.

Grand Luxury Villa - separate air-conditioned living room and queen-size sofa bed, sleeping max 3 adults or 2 adults and 2 children.

Luxury Beachfront Bungalow - with private courtyard with outdoor shower and Jacuzzi, sleeping max 2 adults.

2-Bedroom Bungalow - sleeping max 3 adults or 2 adults and 2 children.

2-Bedroom Grand Luxury Villa - features 4-poster beds and full en-suite bathrooms with claw-foot Victorian bathtubs, 2 living rooms and 2 terraces, sleeping max 6 adults or 4 adults and 4 children.

Ocean View Grand Luxury Villa - with unobstructed ocean views, a large plunge pool, private patio, 4-poster bed, full en-suite bathroom with claw-foot Victorian bathtub, walk-in shower and personal butler service, sleeping max 3 adults or 2 adults and 2 children.

Eats and drinks

3 restaurants: The Terrace serving breakfast, The Bayside Bar and Restaurant open for à la carte lunch and dinner and the Great Room for an elegant dinner with International fare. 3 bars: The Bayside Bar open 9.00am-11.00pm serving cocktails, beachside, under the almond trees. The Palm Court Lounge (open for afternoon tea and evening drinks ) and The Cane Bar, a speciality rum bar serving lighter fare such as sushi, sliders, sashimi, and satay. (The Cane Bar is open to guests 18 years and older).

Fun and games

Swimming pool, fitness centre, The Rainforest Spa* with tree house treatment rooms and a specialist skin clinic. Kids' activities, kids' club for ages 5-12 years (field trips*), pool table and games boards available for older children. Tennis and volleyball. Water sports including Hobie Cats, windsurfing, kayaks and snorkelling. Scuba-diving* and resort course available*.

Entertainment

Regular programme of daily activities and evening entertainment.

Handy stuff

Room service*. Hotel shuttle around the resort. Butler service. Dry-cleaning/laundry service*. Babysitting*. Beauty salon*. Gift shop.

Additional information

Full Board option: Breakfast, lunch and dinner. Available at a supplement.

*Denotes local charge.

Half Board, Full board and All Inclusive options available at a supplement.

Child ages are up to and including 12 years.

All Inclusive

All meals and snacks, all drinks by the glass (house brands, excluding bottled water). Some dishes carry a supplement on the dinner menu in The Great Room Restaurant. All activities and entertainment above unless otherwise stated.

Virgin Holidays platinum

Virgin Holidays platinum

“ Simply the best. All Platinum hotels are hand-picked by our experts to provide only the finest amenities, food, service and accommodation. Go on, you know you’re worth it.

Kids Stay Free: Up to and including 16 years when sharing with at least one adult.

Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

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Sugar Beach, a Viceroy Resort

  • What to Expect:
    • 5.0 Location
    • 5.0 Sleep Quality
    • 5.0 Rooms
    • 4.5 Service
    • 4.0 Value
    • 5.0 Cleanliness
  • Traveller Rating:
    • Excellent (659)
    • Very Good (146)
    • Average (42)
    • Poor (19)
    • Terrible (9)

Went to the Sugar Beach Hotel with my wife in January and had an amazing time. The location and views simply can't be understood until you are looking out from your room or sitting on the beach. It...

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5 of 5 stars
Feb 6, 2016 - mediumchris - Chicago

Went to the Sugar Beach Hotel with my wife in January and had an amazing time. The location and views simply can't be understood until you are looking out from your room or sitting on the beach. It... Read more was simply the most fantastic location I can ever imagine for a hotel. We had a room in the 300 level and it was tremendous - high enough up to give a great view but low enough down that it didn't take forever to get around. As others have noted, you need to take the hotel shuttles to get around since the property is so steep but I don't think that we ever waited more than five minutes for a ride so it was not an inconvenience. One super small note about the rooms with the plunge pools - the water was not really all that warm so be aware that they are more refreshing than relaxing. Perhaps they warm up later in the season but in mid-January they were pretty cool. The food was uniformly quite good and the service was very attentive. Frequently we have seen employees at some resorts moving on"island time" and taking quite a while to get food or drinks to you but this was not the case for us, we found the service very quick and helpful. The Staff was exceptionally polite, from the concierges to the servers at the restaurants and on the beach and the shuttle drivers. Very friendly folks, well trained and helpful without being too intrusive. The beach is really eye-catching as you sit between the two mountain peaks looking out at the water, with numerous huts to stay under if you want to avoid some of the sun. I can recommend this resort without any issues and would happily return. Read less

4 of 5 stars
Feb 6, 2016 - Apbnq S - New York City, New York

It's so nearly a 5 star experience that it might as well be but this is a review by someone who has really really high expectations when paying a really really high price. First and foremost: a... Read more big shout-out to M'ikruna - if you get her as your butler you are SET. She is AMAZING, comprehensive, on top of it all, friendly, and never, ever intrusive. Strong praise for Sherman as well - he organized so many activities and always did so with a huge smile and lovely attitude. All of the other staff members on the grounds were unfailingly gracious, kind, helpful, and lovely. The Location A+ Super solid. It's about 45 min - 1 hr away from the airport. The beach is stunning, the villas (should you get a private one) are awesome and placed farther up on the hill. The water was perfect! The Service A- Butlers were great, maids were lovely but there were some weird hiccups: after day one the robes in the room disappeared and were never refreshed. Repeated asks for a change new patio chair covers (after a brief but powerful rain storm) took days to address. Even though the villa was spotless when an item was accidentally dropped off the bedside table a glimpse underneath the bed revealed a fair number of dust bunnies. Other than the lackluster attention paid to the patio in general the villa was kept beautifully clean and turn down service was always appreciated. Food B- Context: Happily will and do spend hundreds of dollars a week eating out (or ordering in) in Manhattan. No stranger to high prices and am comfortable with them. But the prices here are truly outrageous. The food is nothing more than fine and after a day or two the lack of variety becomes annoying. This issue seems to come up over and over again in previous reviews, to no avail. The Great Room is far too pretentious and is still peppering plates with foam concoctions, enough with the foam. No one does foam anymore. The Cane Bar sushi - way too much rice, way too vinegary and the slices of sushi were unbelievably thin, in general and for the price. Room service for breakfast was by far the best option, anything else and you're stuck standard beach fare/tapas. (One exception, the Galacian Octopus at the Bayside was very good!) The food here isn't BAD, it just isn't anything more than fine, and for the insane prices (they are truly ridiculous) the food should be great. One recommendation: go offsite to Orlando's. That is the only place on the island where the food was exquisitely prepared and every dish was utterly remarkable. Spa B+ Lovely vibe, lovely people. Massages are nice but masseuses tend to have a very rapid and sure pace vs slow and soothing. Miscellaneous Mosquitos. They are here and they suck. Liberally used the local (organic) stuff but finally gave up spraying it on, opened the bottle and coated myself with it. Still the mosquitos got through that, as well as the Picaridin wipes & Cutter wipes. The one place where the mosquitos weren't an issue was right on the beach but take even a few steps back and they were on you. That's not the resort's fault - I blame my travel agent for blowing off asks about the bugs. Didn't find the noise of the tuk tuks disturbing at all and barely noticed the construction. Transport - Might be worth the resort hiring full time drivers - the crew of taxi drivers on call were lovely but it got tiring hearing the same story several times. Honestly, this place is great. It is almost perfect but not quite. The worst is feeling so nickled and dimed when you are shelling out the price of a small car for a relaxing and luxurious vacation. The food prices are genuinely unacceptable. But that's it on the 'bad' stuff. The view, the water, the people, the accommodations - all fantastic. I took this trip on my own to get away from it all and just chill by myself for a solid week. The staff was uniformly gracious, warm, considerate, helpful, and sweet. When, not if, I return I would look more closely at the beach cottages - while they don't allow for nude sunbathing (a huge perk to the villas) and are connected to each other (or at least right next to each other) the ocean breeze/lack of mosquitos would seriously make up for that. The vibe here is fantastic - lovely, warm, utterly geared toward making the guest comfortable. Very few young children (mainly because not during any breaks) and a combo of Americans, British and Europeans. Kudos to the great work in progress, the nits can be worked out, and please do something about the insanity of the food prices (or hire Orlando as the main chef - his food was without question the best I had the entire week spent on the island - heads and shoulders above anything else - Dasheene was a waste of $100). Thanks to everyone at Sugar Beach for making my vacation a truly relaxing, peaceful, luxurious and enjoyable one. The photos on the website are 100% accurate - this place is GORGEOUS. Villas are fab. Read less

5 of 5 stars
Feb 5, 2016 - Bari A

Beautiful, great service, lovely accommodations, good food. You are in the jungle- lush vegetation, gorgeous surroundings and friendly staff. A perfect location! Worth getting off property for tours... Read more , and dining at nearby boucan and ladera. Spa is just wonderful- fab massage by Leah. Cane club has beautiful art and delicious sushi. Tennis could be strengthened. Ask fitness center to make appt with davis cup winner Vernon Lewis. Fitness instructors are sweet and energetic. Sunset sail was fun! Read less

5 of 5 stars
Feb 3, 2016 - Ellie8888 - Hong Kong, China

I recently spent 5 nights over NYE with my partner at Thr Viceroy Sugar Beach in St Lucia, and it was fabulous. As we booked quite last-minute we had to book into one of the 2-bed residences which... Read more was effectively a private house with ball on the resort. The house itself was gorgeous, with a large master bed and bath, a large open plan lounge and kitchen and a small second bath and shower room. The lounge and bedrooms open up onto a large outdoor dining table space with lounge area and small pool. To be honest the room and pool were so nice we barely left the room! The restaurants were very good, they have just hired a Michelin star head chef from France and are re-vamping all the restaurants to his high quality. The only part left to improve is the room service menu which could do with more choices and also some local food options! The beach is stunning with lots of activities and a good beach bar and restaurant. My only criticism is that during peak dates they run out of sun loungers. The gym and main pool were also great and they have tennis courts and personal trainers available. I would definitely recommend this resort for an amazing holiday with your partner or friends, but just be aware it's not cheap! Read less

5 of 5 stars
Feb 2, 2016 - vitoriacb

We had a wonderful stay at Sugar Beach! We stayed for 6 nights. The staff are so sweet and kind. Every time me needed something, someone was there to make it happen. The only thing we had problems... Read more was with the prices. If I knew how much every lunch or dinner would cost, we would have ordered the all inclusive service, which must be better in the end. We had free beer and water in our room, but when we asked for water in the beach it costs $6 plus tax. Other from that, our experience was wonderful! The white beach, the spa, gym, courts, staff and every little details made the difference. Read less

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