Your booking is safe with Virgin Holidays
This hotel's stylish accommodation is nestled within more than 100 acres of picturesque, landscaped rainforest leading down to a white sand beach between the world's most famous twin peaks. The Pitons are a UNESCO designated World Heritage Site and the hotel is surrounded by natural habitats. Down at the amazing beach, with gentle shallow water (perfect for small children) the snorkelling is incredible as the waters off Sugar Beach are part of the National Marine Reserve. The little ones have all the normal activities, as well as classes on the island's volcano and rainforest! The dining is celebrated and naturally there's beach waiter service for snacks and drinks. The new Luxury Beachfront Bungalows at Sugar Beach bring a new level of luxury to St Lucia. Just steps from the water's edge and on the white sands of Sugar Beach and sleeping two adults, these accommodations boast up to the minute contemporary style and furnishings with a relaxed beach vibe, private jacuzzi and unsurpassed ocean views. The Luxury Villas have more traditional plantation style furnishings, dark wood floors and contrasting white linens with the backdrop of the stunning Piton Mountains. All have private plunge pools and an outdoor living area. From Luxury Villas sleeping 2 adults up to the 2 bedroom Grand Luxury villas for extended families, these accommodations are simply breath taking.
Between the famous Pitons, 10 min to Soufriére, 1 hour 30 min to Castries. Transfer time from airport: 45 min.Larger Map
78 rooms, villas and luxury beachfront bungalows are scattered in 'hamlets'. All with balcony/terrace with plunge pool, air-conditioning, ceiling fan, complimentary Internet access, TV and film channels, tea/coffee maker, safe, bathrobes, hairdryer and umbrella. All rooms receive complimentary stocked mini-bar with basic, water, beers, soda . All other items carry a charge. Sugar Mill Luxury Rooms sleep max 2 adults.
Superior Sugar Mill Luxury Rooms - located close to the heart of Sugar Beach with views of the resort's lush gardens and palm lawn. Each one has a private walled garden, a plunge pool and also boast a private roof terrace - most with ocean and Gros Piton views, sleeping max 2 adults. Luxury Cottage - sleeping max 2 adults. Luxury Villas - all with plunge pool, sleeping max 2 adults. Superior Luxury Villa - separate living room and plunge pool, sleeping max 3 adults or 2 adults and 2 children. Grand Luxury Villa - separate air-conditioned living room and queen-size sofa bed, sleeping max 3 adults or 2 adults and 2 children. Luxury Beachfront Bungalow - sleeping max 2 adults. 2-Bedroom Beachfront Bungalow - sleeping max 3 adults or 2 adults and 2 children. 2-Bedroom Grand Luxury Villa - features 4-poster beds and full en-suite bathrooms with claw-foot Victorian bathtubs, 2 living rooms and 2 terraces, sleeping max 6 adults or 4 adults and 4 children.
3 restaurants: The Terrace serving breakfast, The Bayside Bar and Restaurant open for à la carte lunch and dinner, the Great Room for an elegant dinner with International fare. 4 bars:The Bayside Bar open 9.00am-11.00pm serving cocktails, beachside, under the almond trees. The Palm Court Lounge (open for afternoon tea and evening drinks ), The Cane Bar, a speciality rum bar serving lighter fare such as sushi, sliders, sashimi, and satay, and the Late Night Bar open from 6.00pm to late. (The Cane Bar and Late Night Bar are open to guests 18 years and older).
Swimming pool, fitness centre, The Rainforest Spa* with tree house treatment rooms and a specialist skin clinic. Kids' activities, kids' club for ages 5-12 years (field trips*). Tennis and volleyball. Water sports including Hobie Cats, windsurfing, kayaks and snorkelling. Scuba-diving and resort course available*.
Regular programme of daily activities and evening entertainment.
Room service*. Hotel shuttle around the resort. Butler service. Dry-cleaning/laundry service*. Babysitting*. Beauty salon. Gift shop.
Available at a supplement.
*Denotes local charge.
Full board and All Inclusive options available at a supplement.
Child ages are up to and including 12 years.
All meals and snacks, all drinks by the glass (house brands, excluding bottled water). Some dishes carry a supplement on the dinner menu in The Great Room Restaurant. All activities and entertainment above unless otherwise stated.Check Prices Back to top
TripAdvisor Traveller Rating:
Recently stayed at the Viceroy Sugar Beach Resort in St Lucia, this followed a stay at the Viceroy in Anguilla last year. The resort was everything we expected and more. If your looking for top... Read more quality service and top quality accommodation in St Lucia look no further than Sugar Beach. Whilst the resort is somewhat remote you have everything you need around you including some of the Islands top restaurants if you wish to venture out. We could not fault the resort Read less
Our family spent 4 nights in August in a Grand Luxury Villa up on the mountain. The location is stunning. To be clear, my family had many dietary restrictions and the effort made to accommodate was... Read more palpable throughout our stay. That said, for the price, the food is mediocre. And while we encountered initial challenges regarding room location and the quality of the initial housekeeping standards we found, and while the cots for the kids were less than comfortable, we were approached right away by Angelique in the hotel's management who remained extremely concerned and made every effort that our stay be as pleasant as possible. From continual personal service to real care throughout our stay, Angelique made us feel that the whole establishment really cared about our experience. It is difficult to keep a tropical resort in the buggy off season to the standards that these prices dictate, and, to be frank, Sugar Beach was a bit rough around the edges. The location, combined with the care and service we received, however, make this hotel a destination everyone should consider. Read less
If I could give a 4.5 star, I would. This place is almost perfect. We stayed here for a week in late August and had an incredible relaxing vacation, even bringing our 6 year old daughter. From the... Read more airport to the hotel, the winding and up and downs of the road can make you nauseous, so be prepared. Arrival was easy and we checked into our "villa" #503 pretty much immediately. We met our butler, but it wasn't until the next day that he gave us our phones in order to reach him. Our villa was beyond nice, large, and clean. The view was "the best in the whole complex". The bed in the sofa in the living room was a bit pokey/wired for me but my daughter, who slept on it, said it was comfortable. Bidet in the master bathroom along with a two headed shower, separate tub with sprayer (for kids), and two sinks and walk in closet. Plenty of space. 2 TV in our villa. Private. Quiet in #503 until at night time when you hear lots of wildlife (frogs during the night and birds early in the morning). May want to bring earplugs if this would bother you. Restaurants: Pretty good. Nothing amazingly great, but nothing awful. Loved that we could order lunch and drinks right from our chairs on the beach. The children's menu is rather sophisticated, so if you are looking for potato chips and chicken nuggets, it may be a challenge,. I wish there was just 1 more restaurant... Maybe another specialty restaurant - maybe tapas or desserts only. Spa: Setting is amazing for this. Typical treatments and nice service, but you are also going to pay resort prices for the services. I had heard there would be specials that are advertised on your Ipad (that is given to you to use during your stay), but that only happened the first day we were there. Kids Club: My daughter used this one morning while my husband and I went to the spa and she had a great time. Staff was very personable. There were only 4 other kids in her session that morning and they all seemed to get along. Excursions: We took a dolphin/whale watching cruise one morning and even though we got a late start (15 minutes late), we had an incredible experience finding and observing over 100 dolphins. We were on a large catamaran and it was amazing not only to see the dolphins, but just see the scenery. It was reasonably priced at $60 per person. They had other excursions, and all required a minimum number of participants to hold the tour. Fitness: I actually never participated, but the facility is nice, except that you do have to take transportation the the facility, but they do hold classes on the beach area at times. We did take part in the snorkeling and it was great and right there at the beach. Gear is free to borrow and in good condition. There is a small hotel shop for items such as clothing, sunglasses, flip flops, etc. Yes, beach is a little rocky,but didn't really bother us. We did bring water shoes and I used those on the boat ride/dolphin cruise. Yes, if you are in a villa you will have to take a tuk-tuk/small vehicle to get around the resort, but really that's the only way to do it. It's just too steep to walk. (unlike what the travel agent told me). The longest we had to wait was 10 minutes one night (which was very odd). You call on your provided phone and they were usually there within 3 minutes. Service is great. Very attentive. I guess you can get more attentive service if you liked. We noticed some pampering of another specific guest while there. I don't know if she was just a "difficult" guest so they were waiting on her hand and foot, or if she was the queen of England. PROS: -Butler service. Best butler service set up we've ever been to. Each butler(s) have their own "pod" of homes/villas that they take care of. We are given phone to communicate with him. Ours even got us a chess set to the villa to play when the rains come and we played on the porch. - All inclusive option: We did this and we are so happy we did. Food was expensive and it was so nice not to worry about a daily budget. - SPA on sight with easy to book appointments. Even have spa treatments for kids as young as 5. -Beautiful location CONS: (OK, I always include this in my review and I know I am getting picky here, but had to include something) -Full sized shampoos, condition and body wash were nice, but the shampoo and conditioner were very drying to the hair. Perhaps a menu of different types to choose from would be nice. (Most places have pillow menus - why not a shampoo/conditioner menu?) -No included beach bag. Yep, I brought my own, but some resorts give you one to take the beach. Just a nice added touch that this resort could do and wouldn't cost them much to make them in bulk - especially since it could have advertisement on it for the resort. -No bananas at breakfast. I know the island is big into banana farming, but never saw a banana until dinner the last night we were there at the BBQ dinner as a dessert (bananas flambe). -Not easily walkable, so if you want to walk everywhere - not the place for you. You may have to use transportation to get to and from meals/beach, etc unless you pick a closer room to the beach. -The mini bar is not included in the all inclusive option. Only certain, waters, beers, and juices were. I had to pay close attention when the butler told me this, and I wish the things inlcuded were somehow labeled in the refrigerator. Read less
It is with heavy hearts that we left this island paradise after 9 fantastic nights at the Sugar Beach Resort. What a fantastic place to stay for a family adventure. We stayed with our 10 year old in... Read more a stunning one bedroom villa. After a slightly dodgy start ( the first villa had a strange smell) we were incredibly impressed with Efi, the Head Butler, who moved us to an alternative villa without question, and by way of apology, waived all costs for our first night and provided a much welcomed bottle of champagne. The customer service is second to none, and nothing is too much trouble. The hotel arranged some incredible trips for us including zip wiring in the plantations, hiking the Gros Piton, and swimming in superman falls. All the staff are warm and friendly and more than happy to chat to you about island life and their own experiences on the island, which our little boy loved. Special mention needs to go to our butlers Cordy ( who had the thankless task of cleaning our hiking gear), Kurt and Michaille, as well as the buggy drivers Terry and Michael, who always had a smile for us and regaled us with tales of life on the island. Little extra touches, like providing the kids with hand crafted wooden toys on checkout, make all the difference and make the experience incredibly special and memorable. We were truly sad to leave and are already planning the next trip! Read less
We have just returned from two short trips to this hotel. The first time we stayed in a Sugar Mill room and loved seeing the humming birds in "our" garden each day. The second time we were upgraded... Read more to a beach bungalow and loved the position on the beach. What a beautiful place this is! The rooms are very attractive and well laid out and the butler service is useful and not over attentive as I had feared it might be. It was a treat to be driven straight to our rooms and not have to check in at reception first. We enjoyed the breakfast each morning and there was a great choice of food, freshly cooked to order as well as from the buffet. My husband and children enjoyed the diving with the watersports centre and went twice. The dinners had enough choice to satisfy my picky 12 year old as well as the rest of us although the variety on the menu was limited. There was very little fish on the menu which was surprising, given that we were right there on the sea. I have very few criticisms of this hotel but maintenance was not quite as good as it should be for such a fabulous hotel. For example, all the lights on the pathway from our beach bungalow were not working so, on our way to dinner we had to pick our way carefully with torches we had luckily brought with us. But, this is just a minor thing, and it was a lovely hotel in a fabulous place. The cocktails are jolly good too! Read less