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Hotel facilities

Bar

Fishing

Fitness Centre

Scuba

Swimming Pool

Tennis

Wind Surfing

All Inclusive

Beach Holiday

Half Board

Honeymoon

Wedding

TripAdvisor Traveller Rating

4.5

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Sugar Beach, a Viceroy Resort

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WEATHER HERE

This hotel's stylish accommodation is nestled within more than 100 acres of picturesque, landscaped rainforest leading down to a white sand beach between the world's most famous twin peaks. The Pitons are a UNESCO designated World Heritage Site and the hotel is surrounded by natural habitats. Down at the amazing beach, with gentle shallow water (perfect for small children) the snorkelling is incredible as the waters off Sugar Beach are part of the National Marine Reserve. The little ones have all the normal activities, as well as classes on the island's volcano and rainforest! The dining is celebrated and naturally there's beach waiter service for snacks and drinks. The new Luxury Beachfront Bungalows at Sugar Beach bring a new level of luxury to St Lucia. Just steps from the water's edge and on the white sands of Sugar Beach and sleeping two adults, these accommodations boast up to the minute contemporary style and furnishings with a relaxed beach vibe, private jacuzzi and unsurpassed ocean views. The Luxury Villas have more traditional plantation style furnishings, dark wood floors and contrasting white linens with the backdrop of the stunning Piton Mountains. All have private plunge pools and an outdoor living area. From Luxury Villas sleeping 2 adults up to the 2 bedroom Grand Luxury villas for extended families, these accommodations are simply breath taking.

At a glance

Virgin Holidays + HIP Hotels bring you handpicked hotels that are the height of luxury & style in the most stunning of settings.
  • Spectacular location
  • Stylish accommodation
  • Kids’ club
  • The Rainforest Spa

Where is it?

Between the famous Pitons, 10 min to Soufriére, 1 hour 30 min to Castries. Transfer time from airport: 45 min.

Larger Map

Room information

78 rooms, villas and luxury beachfront bungalows are scattered in 'hamlets'. All with balcony/terrace with plunge pool, air-conditioning, ceiling fan, complimentary Internet access, TV and film channels, tea/coffee maker, safe, bathrobes, hairdryer and umbrella. All rooms receive complimentary stocked mini-bar with basic, water, beers, soda . All other items carry a charge. Sugar Mill Luxury Rooms sleep max 2 adults.

Room Upgrade

Superior Sugar Mill Luxury Rooms - located close to the heart of Sugar Beach with views of the resort's lush gardens and palm lawn. Each one has a private walled garden, a plunge pool and also boast a private roof terrace - most with ocean and Gros Piton views, sleeping max 2 adults. Luxury Cottage - sleeping max 2 adults. Luxury Villas - all with plunge pool, sleeping max 2 adults. Superior Luxury Villa - separate living room and plunge pool, sleeping max 3 adults or 2 adults and 2 children. Grand Luxury Villa - separate air-conditioned living room and queen-size sofa bed, sleeping max 3 adults or 2 adults and 2 children. Luxury Beachfront Bungalow - sleeping max 2 adults. 2-Bedroom Beachfront Bungalow - sleeping max 3 adults or 2 adults and 2 children. 2-Bedroom Grand Luxury Villa - features 4-poster beds and full en-suite bathrooms with claw-foot Victorian bathtubs, 2 living rooms and 2 terraces, sleeping max 6 adults or 4 adults and 4 children. Ocean View Grand Luxury Villa - with unobstructed ocean views, a large plunge pool, private patio, 4-poster bed, full en-suite bathroom with claw-foot Victorian bathtub, walk-in shower and personal butler service, seeping max 3 adults or 2 adults and 2 children.

Eats and drinks

3 restaurants: The Terrace serving breakfast, The Bayside Bar and Restaurant open for à la carte lunch and dinner, the Great Room for an elegant dinner with International fare. 4 bars:The Bayside Bar open 9.00am-11.00pm serving cocktails, beachside, under the almond trees. The Palm Court Lounge (open for afternoon tea and evening drinks ), The Cane Bar, a speciality rum bar serving lighter fare such as sushi, sliders, sashimi, and satay, and the Late Night Bar open from 6.00pm to late. (The Cane Bar and Late Night Bar are open to guests 18 years and older).

Fun and games

Swimming pool, fitness centre, The Rainforest Spa* with tree house treatment rooms and a specialist skin clinic. Kids' activities, kids' club for ages 5-12 years (field trips*). Tennis and volleyball. Water sports including Hobie Cats, windsurfing, kayaks and snorkelling. Scuba-diving and resort course available*.

Entertainment

Regular programme of daily activities and evening entertainment.

Handy stuff

Room service*. Hotel shuttle around the resort. Butler service. Dry-cleaning/laundry service*. Babysitting*. Beauty salon. Gift shop.

Additional information

Available at a supplement.

*Denotes local charge.

Full board and All Inclusive options available at a supplement.

Child ages are up to and including 12 years.

All Inclusive

All meals and snacks, all drinks by the glass (house brands, excluding bottled water). Some dishes carry a supplement on the dinner menu in The Great Room Restaurant. All activities and entertainment above unless otherwise stated.

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Sugar Beach, a Viceroy Resort

  • What to Expect:
    • 5.0 Sleep Quality
    • 5.0 Location
    • 5.0 Rooms
    • 4.5 Service
    • 4.0 Value
    • 5.0 Cleanliness
  • Traveller Rating:
    • Excellent (428)
    • Very Good (98)
    • Average (27)
    • Poor (10)
    • Terrible (6)

A resort that made me feel like royalty and family at the same time. Aside from the spectacular views, the delicious food, the endless excursions to explore, the beautiful sunset, the perfect...

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5 of 5 stars
Dec 19, 2014 - anbuono - New York City, New York

A resort that made me feel like royalty and family at the same time. Aside from the spectacular views, the delicious food, the endless excursions to explore, the beautiful sunset, the perfect... Read more location between the pitons, it was really the service that made me feel at home in such a beautiful place. Everyone at the resort made me feel like part of the Sugar Beach family, from our butlers Mikell and Alex, to Kelan Sherman and Shelton always putting a smile on our faces by the front desk, to Cannis pushing and motivating me during sunset pilates, to the ladies serving us breakfast in the morning, to our taxi drivers and excursion leaders really showing us pieces of St.Lucian culture. It was an incredible experience and I wish I stayed longer than a week. I can't wait to come back next year and visit my St. Lucia family :) Thank you for all of your positivity and warmth, and being our friends for a week!! It really made my stay at Sugar Beach special. Read less

5 of 5 stars
Dec 18, 2014 - Heather F - Jasper, Texas

My husband and I recently returned from a six night stay at Sugar Beach in St. Lucia, and had it not been for our kids back home in the States, we probably wouldn't have returned! As many have stated... Read more before, you truly feel like royalty while staying at this boutique resort. I simply can't wait to return! Arrival was smooth and easy. We were whisked directly from the airport by our private driver, Kimbert from PHV Tours, to our villa, where our butler, Shawn, was awaiting our arrival with welcome cocktails. He quickly and politely carried our luggage to our place, and gave us a welcoming tour of the villa along with a pleasant briefing of our stay and how things worked. We declined to have our bags unpacked, but thought it such a wonderful gesture. Soon we were left to begin our stay in paradise. It mustn't go without saying that our other butler, Macrina, was just as amazing and accommodating as well! Our villa, 705, had an absolute gorgeous view from atop the canopy, down to Sugar Beach. We also had a majestic view of Petit Piton, and it seemed close enough for us to almost touch! While we had villas above and below us, we still felt private and secluded in our own little piece of heaven while on our deck. Despite the steep distance from the main "clubhouse", pool, and beach, a tuk tuk was never very far away to shuttle us to wherever we wished to go. While everyone working at Sugar Beach is divine and welcoming, Terry was our favorite driver! Before our trip, I read mixed reviews about the restaurants and food at Sugar Beach, which made me nervous about our upcoming stay. I honestly cannot understand what or where those people ate, because we obviously did not eat at the same places. Every meal that my husband and I had while at Sugar Beach was PHENOMENAL. If you find the food dissatisfying at Sugar Beach Viceroy, then you're probably the type of person that can never be pleased. Yes, much of the menu is quite pricey, but it is worth it - hands down. Because of our "Linger Longer" promotion when booking, we received a full complimentary breakfast each day, and I definitely recommend doing that if it is available to you. Breakfast would have probably been our most expensive meal of the day, because the menu is full of delicious goodness! We enjoyed the cold delight station every morning (yogurt, fresh fruits, croissants, etc.) while we waited for our omelet and shared waffles (or french toast) to arrive. The fresh juices are amazing as well, especially watermelon and mango! Each full day we spent at Sugar Beach had at least one activity or spa treatment planned, and every activity we decided to do was fantastic! We were set to do the Decouvert La Tradition St. Lucie tour, but it was cancelled due to not meeting the minimum participants. As a very last minute request, Ms. Theresa Blaize in concierge scheduled us a Tree to Bar tour at Hotel Chocolat for us to enjoy, and within 20 minutes, it was as if it had been our original plan all along. I can't speak enough praises about Theresa, and the wonderful care she took of us during our stay! She is a gem for sure. My husband and I highly recommend the Island Buggy Tour: Soufriere Safari, Romantic Renaissance Couple's Spa, Tree to Bar Experience at Hotel Chocolat (be sure to enjoy lunch at Boucan while there), Canopy Ziplining, and the Sunset Cruise - you absolutely will enjoy every minute of it!! Also, if you're able, do go and enjoy the sunset social on Monday evening, and the movie under the stars Wednesday night. We greatly enjoyed all of the live entertainment we heard while at the resort! Departing is almost as easy as arriving. Just a quick trip to the main lobby, and visit one of the lovely concierge receptionists to settle your account. Then, I'm sure the amazing Nathaniel or Sherman will be glad to offer you a refreshing drink or cocktail while you wait for your transport to the airport to arrive. Just try not shed too many tears while you say your goodbyes! We made many memorable friends during our stay, and the people of Sugar Beach are genuinely warm and caring. I can't wait to see them all again! This was our first trip to St. Lucia, as well as the Caribbean, and I definitely believe we hit the nail on the head our first try. I couldn't imagine trying to compare any other resort anywhere in the Caribbean to this one. It is a Utopia for sure! Read less

5 of 5 stars
Dec 16, 2014 - clarence_28 - Merstham, United Kingdom

Having visited the north of the island a couple of years ago, I was excited to be visiting the south west with my in-laws to their favourite holiday destination, Sugar Beach. I was certainly not... Read more disappointed. My husband & I stayed in the 300's cluster, which could not be faulted. As we walked up the steps we were met by a huge plunge pool, sunbed area which looked out onto the sea for the gorgeous sunsets and a covered seating area which was a perfect location to enjoy the rainy times, yes, we had a bit but it didn't dampen out spirits! The door led straight into our bedroom with its high ceiling & white wooden furniture. A further walk through room contained our 'teas maid' which was far from basic. It included a full sized complimentary stocked fridge as well as a nespresso machine, ice bucket, a fruit platter & bottle of rum. A walk in wardrobe was fully utilised as well. Our bathroom was like something out of Homes & Country magazine, complete with chandelier, stand alone bath tub, walk in double shower (which had a door leading out to the pool) and a his & her sink. A separate toilet & bidet completed the villa. The rest of the resort continued to impress with white sandy beaches, a fabulous pool & plenty of shaded sunbeds throughout. The beach & pool team were on hand to make up the sunbeds, offer cold towels & assist with drinks & lunch orders. I had a 'Royal Cane Massage' a signature treatment which was lovely, the Rainforest Spa itself is a haven of relaxation & highly recommended...look out for the discounts which are offered a couple of times a week via your in-room iPad. We ate in all the restaurants: breakfast on The Terrace & dinner at The Bayside, Cane Bar, The Great Room and we also had room service. Every meal was a delight, a taste sensation!! Overall it was a fantastic week spent in the sun with a superb team to ensure we enjoyed every minute, including our Butler team: Greg, Gary & Swahmed, the drivers: Charlie & co, the breakfast brigade: Denver, Magnus, Linus, Felia & so many others I can only apologise for not naming you all & for those I have spelling names incorrectly! Thank you all & hope to see you again soon! Read less

4 of 5 stars
Dec 14, 2014 - Hans50 - Minneapolis

This is one of the most gorgeous restaurants we have ever experienced. The view is simply fantastic. The Grand Room overlooks the beach, lights sparkling, the ceiling high, and the dining space... Read more clean and extremely well managed. Even though we were not staying at the resort, we had no difficulty making a reservation. The staff was extremely professional. As an actual dining experience, however, it was disappointing. On the positive side, the wine and cocktail list is very impressive. I had the grapefruit gin and tonic, and I am confident it did not come from a large jug behind the counter. It was fresh! Our Cakebread chardonnay was wonderful, perfectly chilled, and well presented. The fish was not fresh. How is that possible in this place at this price? Before it was placed on the table, I could smell the off odor of fish beyond its prime. The wait staff were concerned, but what can they do? I doubt very much that the staff have any actual input. In general, this is the risk one takes at a place such as this: it is uniformly glossy but the gloss is all too often not backed up with requisite depth. Sometimes a small but important piece can affect what would otherwise be a great experience. Read less

5 of 5 stars
Dec 14, 2014 - bramleysmom - England

One of the most beautiful places I've ever stayed in 14 years of frequent travelling. We stayed in a Superior Luxury Villa set slightly up the very steep hill where the resort is located, between... Read more the two imposing Pitons. Rather than being taken to reception and having to wait while the usual formalities are carried out, we were taken directly to our villa where Suarmey our butler was waiting to greet us with a welcome cocktail. He gave us a very thorough tour of our amazing villa and even offered to unpack our clothes. The villa was simply gorgeous; large and well appointed with a lovely terrace and infinity pool outside looking down towards the beach and sea. The shower was bigger than some rooms I've stayed in! The Great House forms the centre point of the resort, being the original plantation house. The rest of the resort reaches outwards (and upwards) from there. There are two main restaurants, a beach bar and the Cane Bar, a very modern over-lit space completely out of keeping with the rest of the resort but it does offer an alternative to the other two restaurants, serving Sushi. We were on the so called 'All Inclusive' package but were surprised to discover that does not mean that everything is actually included. Items marked with an asterisk on the various menus indicate that you either have to pay a supplement or the full amount. This all seems reasonable until you discover that you have to pay $10 US for a bottle of water and yet you can have a bottle of wine for free that is $75 US on the menu! Surely 'All Inclusive' should mean exactly that. It's just a way of getting you to spend more money, and not an insignificant amount either, which is extremely irritating when you've already spent over $1,000 US each to be All Inclusive in the first place. The staff on the beach are there to serve you all day long with food and drinks. Near lunchtime every day a young lady comes along with lavender scented cold towels to refresh yourself with. We were even asked one day if we'd like our sunglasses cleaning! We were staying a week and found that the menus were very limited for that length of stay, particularly because we don't eat fish. After 6 nights we'd already repeated the same meals twice in both restaurants. Although the staff are extremely willing, always asking if you're enjoying your stay, the actual service, particularly in the restaurants, can be frustratingly slow. Several times we asked for something to accompany a meal for it either never to arrive, or to arrive once we'd finished. When a place is as good (and expensive) as this, the criticisms should be taken in context and most definitely not put anybody off staying here. Overall we had a really fabulous time and would definitely recommend it. Read less

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