0844 557 4321

Opening Times

  • Mon - Fri9am - 9pm
  • Saturday9am - 7pm
  • Sunday10am - 6pm

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Hotel facilities



Fitness Centre


Swimming Pool


Wind Surfing

All Inclusive

Beach Holiday

Half Board



TripAdvisor Traveller Rating


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Sugar Beach, a Viceroy Resort

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This hotel's stylish accommodation is nestled within more than 100 acres of picturesque, landscaped rainforest leading down to a white sand beach between the world's most famous twin peaks. The Pitons are a UNESCO designated World Heritage Site and the hotel is surrounded by natural habitats. Down at the amazing beach, with gentle shallow water (perfect for small children) the snorkelling is incredible as the waters off Sugar Beach are part of the National Marine Reserve. The little ones have all the normal activities, as well as classes on the island's volcano and rainforest! The dining is celebrated and naturally there's beach waiter service for snacks and drinks. The new Luxury Beachfront Bungalows at Sugar Beach bring a new level of luxury to St Lucia. Just steps from the water's edge and on the white sands of Sugar Beach and sleeping two adults, these accommodations boast up to the minute contemporary style and furnishings with a relaxed beach vibe, private jacuzzi and unsurpassed ocean views. The Luxury Villas have more traditional plantation style furnishings, dark wood floors and contrasting white linens with the backdrop of the stunning Piton Mountains. All have private plunge pools and an outdoor living area. From Luxury Villas sleeping 2 adults up to the 2 bedroom Grand Luxury villas for extended families, these accommodations are simply breath taking.

At a glance

Virgin Holidays + HIP Hotels bring you handpicked hotels that are the height of luxury & style in the most stunning of settings.
  • Spectacular location
  • Stylish accommodation
  • Kids’ club
  • The Rainforest Spa

Where is it?

Between the famous Pitons, 10 min to Soufriére, 1 hour 30 min to Castries. Transfer time from airport: 45 min.

Larger Map

Room information

78 rooms, villas and luxury beachfront bungalows are scattered in 'hamlets'. All with balcony/terrace with plunge pool, air-conditioning, ceiling fan, complimentary Internet access, TV and film channels, tea/coffee maker, safe, bathrobes, hairdryer and umbrella. All rooms receive complimentary stocked mini-bar with basic, water, beers, soda . All other items carry a charge. Sugar Mill Luxury Rooms sleep max 2 adults.

Room Upgrade

Superior Sugar Mill Luxury Rooms - located close to the heart of Sugar Beach with views of the resort's lush gardens and palm lawn. Each one has a private walled garden, a plunge pool and also boast a private roof terrace - most with ocean and Gros Piton views, sleeping max 2 adults. Luxury Cottage - sleeping max 2 adults. Luxury Villas - all with plunge pool, sleeping max 2 adults. Superior Luxury Villa - separate living room and plunge pool, sleeping max 3 adults or 2 adults and 2 children. Grand Luxury Villa - separate air-conditioned living room and queen-size sofa bed, sleeping max 3 adults or 2 adults and 2 children. Luxury Beachfront Bungalow - sleeping max 2 adults. 2-Bedroom Beachfront Bungalow - sleeping max 3 adults or 2 adults and 2 children. 2-Bedroom Grand Luxury Villa - features 4-poster beds and full en-suite bathrooms with claw-foot Victorian bathtubs, 2 living rooms and 2 terraces, sleeping max 6 adults or 4 adults and 4 children. Ocean View Grand Luxury Villa - with unobstructed ocean views, a large plunge pool, private patio, 4-poster bed, full en-suite bathroom with claw-foot Victorian bathtub, walk-in shower and personal butler service, seeping max 3 adults or 2 adults and 2 children.

Eats and drinks

3 restaurants: The Terrace serving breakfast, The Bayside Bar and Restaurant open for à la carte lunch and dinner, the Great Room for an elegant dinner with International fare. 4 bars:The Bayside Bar open 9.00am-11.00pm serving cocktails, beachside, under the almond trees. The Palm Court Lounge (open for afternoon tea and evening drinks ), The Cane Bar, a speciality rum bar serving lighter fare such as sushi, sliders, sashimi, and satay, and the Late Night Bar open from 6.00pm to late. (The Cane Bar and Late Night Bar are open to guests 18 years and older).

Fun and games

Swimming pool, fitness centre, The Rainforest Spa* with tree house treatment rooms and a specialist skin clinic. Kids' activities, kids' club for ages 5-12 years (field trips*). Tennis and volleyball. Water sports including Hobie Cats, windsurfing, kayaks and snorkelling. Scuba-diving and resort course available*.


Regular programme of daily activities and evening entertainment.

Handy stuff

Room service*. Hotel shuttle around the resort. Butler service. Dry-cleaning/laundry service*. Babysitting*. Beauty salon. Gift shop.

Additional information

Available at a supplement.

*Denotes local charge.

Full board and All Inclusive options available at a supplement.

Child ages are up to and including 12 years.

All Inclusive

All meals and snacks, all drinks by the glass (house brands, excluding bottled water). Some dishes carry a supplement on the dinner menu in The Great Room Restaurant. All activities and entertainment above unless otherwise stated.

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Sugar Beach, a Viceroy Resort

  • What to Expect:
    • 5.0 Location
    • 5.0 Sleep Quality
    • 5.0 Rooms
    • 4.5 Service
    • 4.0 Value
    • 5.0 Cleanliness
  • Traveller Rating:
    • Excellent (447)
    • Very Good (103)
    • Average (28)
    • Poor (10)
    • Terrible (6)

We stayed here, for the first time, on 8-10 January. I was very impressed with this resort and would rate it 4.5-5 stars in terms of accommodation and service. Our villa 705 was gorgeous. Set...

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5 of 5 stars
Jan 29, 2015 - St-Lucia_Enthusiast - England

We stayed here, for the first time, on 8-10 January. I was very impressed with this resort and would rate it 4.5-5 stars in terms of accommodation and service. Our villa 705 was gorgeous. Set... Read more halfway up the resort (shuttle essential). It was very private and I loved the plunge pool and the clawfoot bath with chandelier above and the variety of soaps, liquids and bath salts. The huge walk in shower was good too. Very decadent. Our Butlers, Macrina and Shawn were excellent and very kind too when I had a fall right at the start of the holiday due to lack of sleep!. A slight issue with road noise near the villa as it was not too far from where the shuttles went up and down and also near the gated entrance to the 700 section so some noise to contend with. The villa was kept beautifully clean by the housekeepers and wanted for nothing. The minibar was well stocked and I thought the prices fair for a 5* resort. The ipod was a nice touch. Food This was an area I was concerned about but need not have worried. The breakfast – a la carte – was delicious. I had the creole eggs and loved them. We ate at the Sushi bar on our first night which coincided with the “Black and White Party” so, eating Sushi, drinking wine and listening to chilled Trance and House music with green lasers flashing after a 9-hour flight was somewhat surreal. Service in the bar was excellent. I had tripped down some steps earlier and was impressed that the Head of Security and Health and Safety visited me personally at the Sushi room, to make sure everything was all right and to ask if there was anything in the villa that needed changing and might have caused the problem. I don’t remember his name so called him “AGENT X”! We also had dinner in the Great Room one night and it was lovely. Tapas at the beach was good and served by nice staff with a sense of humour. Shout out to Lawrencia in particular for the cocktails and service! The Shuttle/Tuk Tuk service was good and prompt. All the drivers were very friendly,, amongst them John, Verlon and Terry. Ambience. I loved all the paintings, lighting and unusual sculptures that could be found around the resort. Endless opportunities for photography. The beach and pool were good and I particularly liked the pool and standard of service there. We returned to the villa one afternoon to find poolman “Isaac” in a scuba suit repairing the underwater light to the pool – we hadn’t even reported it so were very impressed. Isaac, I still owe you the GoPro video of you in action  Finally the Spa. This was by far the best Spa I have ever been in. Lucita gave a very good hot stone massage and the Spa huts were beautiful, set in the rainforest and very peaceful and unique. I had the spa voucher as part of the package and it was well worth it… Afterwards I took a walk amongst the many pathways. I was the sole person there and discovered the treehouse tea room and the “secret” steam room. Absolutely magical and I would do this again in a heartbeat! So, an excellent stay and an ideal start to a holiday. I was going through a very recent family bereavement and Sugar Beach provided the perfect place for peace and quiet after recent events. Read less

5 of 5 stars
Jan 28, 2015 - drivervet - Cambridge

this was the first hotel that I had gone on holiday to in the Caribbean, and it far exceeded my expectations. Having previously had beach holidays in the Maldives and Mauritius, I didn't think Sugar... Read more Beach could rival those hotels, but I was wrong. This is the epitome of a luxury Caribbean hideaway. Beautiful villa with a plunge pool and view to die for. The understated furnishings are perfect. The setting between the Pitons is perfect. The Plantation House is perfect. The sushi restaurant is divine. The White bar is fun and funky, if lacking atmosphere at times. The beach is stunning. Sailing and kayaking around the bay is great fun. The staff are generally helpful and friendly, but could be improved, when compared to the best 5 star hotels. A glorious holiday. Read less

4 of 5 stars
Jan 27, 2015 - 617TheTraveler007 - Boston, Massachusetts

First the island was more than we expected. Gorgeous!! With great views, beautiful water and 2 big Pitons. Second, the people. Everyone we met were happy, gracious and welcoming to their island... Read more . Third, the Resort. Sugar Beach. We stayed on the beach. Bungalow # 17. The view was breathtaking. On the beach with the Pitons on either side, nestled between them like a little bit of paradise. There were water craft avail on the beach as well as a very good snorkeling area. The food and the service was very good. We went off property to Hotel de Chocolate, Jade Mountain, and Ladera for dinner. I recommend all 3. Romantic, Quiet, Beautiful. Hard to ask for more. Read less

5 of 5 stars
Jan 27, 2015 - La_D0lce_Vita - Columbus, Ohio

After looking at many other resorts and reading numerous reviews of available options in St. Lucia, we settled upon Sugar Beach. Wanting a quiet romantic luxury resort on the beach with amazing... Read more views from both the resort and our room with the addition of fantastic service was key for us. We had definitely made the right selection because Sugar Beach offered all of the above! Our room was beyond gorgeous! It had an outdoor shower with views of the Pitons and a fantastic patio and pool overlooking the sea. Inside it was decorated tastefully with fine amenities. The butler service is a wonderful touch and definitely makes you feel as if you are somewhere special that is dedicated to ensuring your happiness while on vacation. Food was very good at all of the restaurants; we had no complaints whatsoever. Sure it is expensive- you are on a tiny island in the Caribbean where a great deal has to be imported and it is a luxury resort. There are all inclusive plans or half board if you want to avoid not thinking about how much food/drink costs. The pool was stunning and serene. By far for us one of the highlights was sitting on the what felt like a secluded beach between the two pitons staring out to the sea or floating in the rings in the water blissfully wasting time chilling out and relaxing while sipping on a passionfruit mojitos. Absolute perfection! Snorkeling was fun too at the as was the Hobie Cat. We took a sunset cruise one evening and only left the property once to go to Orlando's which was fantastic. There is no real reason to leave this paradise if you are going to relax and chill out in St. Lucia! I am not one to return to resorts or places as I am always keen to try somewhere new. Sugar Beach is different and we will definitely return! Read less

5 of 5 stars
Jan 27, 2015 - Tyme4atrip - Oyster Bay, NY

The Viceroy Sugar Beach is, in my view, the ONLY place to stay in St. Lucia. Nestled between the Pitons, the western-facing beach is stellar and provides full-day sun. The views of the beautiful... Read more , lush island are great and snorkeling/diving are right at your feet. The facilities are immaculate and very well maintained--great lighting, plantings and architecture. Our hillside villa was top-shelf, including a wet bar, two bathrooms, plunge pool and so much, much, much more! Be aware, you must rely on the buggy service to get you to and fro--it is NOT a walk able property (and we like to walk!). That said, a ride is just a phone call away. Food is fantastic, though OUTRAGEOUSLY expensive, even for a pricey place like this. Breakfast buffet was among the best and the toes-in-the-sand lunch can't be beat. The staff could not have been nicer or more helpful--no sign of the "Caribbean eye roll shuffle" here. The resort is located just short of an hour from the airport and it is not a particularly pleasant drive, but hey--some things are worth it. The price tag (with a starter room around $900 per night) is not for the faint of heart. Other restaurants are within driving distance, but you may not want to leave the bubble of this magnificent property to venture very far. As a Mexico fan, I've been "off" Caribbean destinations for a while now, but Sugar Beach may have just changed my mind. More expensive than I believe it should be compared to other resorts (see Banyon Tree Mayakoba), Sugar Beach is still a special property to which I will return... Read less

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