Caribbean Holidays

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Sugar Beach, a Viceroy Resort

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This hotel's stylish accommodation is nestled within more than 100-acres of picturesque, landscaped rainforest leading down to a white sand beach between the world's most famous twin peaks. The Pitons are a UNESCO designated World Heritage Site and the hotel is surrounded by natural habitats. Down at the amazing beach, with gentle shallow water (perfect for small children) the snorkelling is incredible as the waters off Sugar Beach are part of the National Marine Reserve. The little ones have all the normal activities, as well as classes on the island's volcano and rainforest! The dining is celebrated and naturally there's beach waiter service for snacks and drinks. The new Luxury Beachfront Bungalows at Sugar Beach bring a new level of luxury to St Lucia. Just steps from the water's edge and on the white sands of Sugar Beach and sleeping two adults, these accommodations boast up to the minute contemporary style and furnishings with a relaxed beach vibe, private jacuzzi and unsurpassed ocean views. The Luxury Villas have more traditional plantation style furnishings, dark wood floors and contrasting white linens with the backdrop of the stunning Piton Mountains. All have private plunge pools and an outdoor living area. From Luxury Villas sleeping 2 adults up to the 2 bedroom Grand Luxury villas for extended families, these accommodations are simply breath taking.

At a glance

Hotel Platinum Hotel Simply the best. All Platinum hotels are hand-picked by our experts to provide only the finest amenities, food, service and accommodation.
Go on, you know you’re worth it.
  • Spectacular location
  • Stylish accommodation
  • Kids’ club
  • The Rainforest Spa

Where is it?

Between the famous Pitons, 10-min to Soufriére, 1 hour 30 min to Castries. Transfer time from airport: 45 min.

Larger Map

Room information

78 rooms, villas and luxury beachfront bungalows are scattered in 'hamlets'. All with balcony/terrace with plunge pool, air-conditioning, ceiling fan, complimentary Internet access, TV and film channels, tea/coffee maker, safe, bathrobes, hairdryer and umbrella. All rooms receive complimentary stocked mini-bar with basic, water, beers and soda. All other items carry a charge. Sugar Mill Luxury Rooms with a 4-poster bed sleep max 2 adults.

Room Upgrade

Superior Sugar Mill Luxury Rooms - located close to the heart of Sugar Beach with views of the resort's lush gardens and palm lawn. Each one has a private walled garden, a plunge pool and also boast a private roof terrace - most with ocean and Gros Piton views, sleeping max 2 adults.

Luxury Cottage - sleeping max 2 adults.

Luxury Villas - all with plunge pool, sleeping max 2 adults.

Superior Luxury Villa - separate living room and plunge pool, sleeping max 3 adults or 2 adults and 2 children.

Grand Luxury Villa - separate air-conditioned living room and queen-size sofa bed, sleeping max 3 adults or 2 adults and 2 children.

Luxury Beachfront Bungalow - sleeping max 2 adults.

2-Bedroom Bungalow - sleeping max 3 adults or 2 adults and 2 children.

2-Bedroom Grand Luxury Villa - features 4-poster beds and full en-suite bathrooms with claw-foot Victorian bathtubs, 2 living rooms and 2 terraces, sleeping max 6 adults or 4 adults and 4 children.

Ocean View Grand Luxury Villa - with unobstructed ocean views, a large plunge pool, private patio, 4-poster bed, full en-suite bathroom with claw-foot Victorian bathtub, walk-in shower and personal butler service, seeping max 3 adults or 2 adults and 2 children.

Eats and drinks

3 restaurants: The Terrace serving breakfast, The Bayside Bar and Restaurant open for à la carte lunch and dinner, the Great Room for an elegant dinner with International fare. 3 bars: The Bayside Bar open 9.00am-11.00pm serving cocktails, beachside, under the almond trees. The Palm Court Lounge (open for afternoon tea and evening drinks ) and The Cane Bar, a speciality rum bar serving lighter fare such as sushi, sliders, sashimi, and satay. (The Cane Bar is open to guests 18 years and older).

Fun and games

Swimming pool, fitness centre, The Rainforest Spa* with tree house treatment rooms and a specialist skin clinic. Kids' activities, kids' club for ages 5-12 years (field trips*), pool table and games boards available for older children. Tennis and volleyball. Water sports including Hobie Cats, windsurfing, kayaks and snorkelling. Scuba-diving and resort course available*.


Regular programme of daily activities and evening entertainment.

Handy stuff

Room service*. Hotel shuttle around the resort. Butler service. Dry-cleaning/laundry service*. Babysitting*. Beauty salon. Gift shop.

Additional information

Full Board option: Breakfast, lunch and dinner. Available at a supplement.

*Denotes local charge.

Full board and All Inclusive options available at a supplement.

Child ages are up to and including 12 years.

All Inclusive

All meals and snacks, all drinks by the glass (house brands, excluding bottled water). Some dishes carry a supplement on the dinner menu in The Great Room Restaurant. All activities and entertainment above unless otherwise stated.

Virgin Holidays platinum

Virgin Holidays platinum

“ Simply the best. All Platinum hotels are hand-picked by our experts to provide only the finest amenities, food, service and accommodation. Go on, you know you’re worth it.

Free Nights: Book by 20 Dec '15 and stay for 7 nights, pay for 6 (stay for 14 nights, pay for 12), for stays completed between 16 April-14 Oct '16 (based on room only). 

Non-combinable with any other offer. 

Kids Stay Free: Up to and including 16 years when sharing with at least one adult.

Any applicable offers have been calculated into the prices shown. Offers may not be combinable.

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Sugar Beach, a Viceroy Resort

  • What to Expect:
    • 5.0 Location
    • 5.0 Sleep Quality
    • 5.0 Rooms
    • 4.5 Service
    • 4.0 Value
    • 5.0 Cleanliness
  • Traveller Rating:
    • Excellent (621)
    • Very Good (137)
    • Average (39)
    • Poor (17)
    • Terrible (9)

We just returned home from a 6 day, 5 night stay at Sugar Beach. The hotel is situated in between the two pitons and the beach is calm and serene with blue green water. The water also encompasses a...

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3 of 5 stars
Dec 1, 2015 - ariel G

We just returned home from a 6 day, 5 night stay at Sugar Beach. The hotel is situated in between the two pitons and the beach is calm and serene with blue green water. The water also encompasses a... Read more great snorkeling area. We had an easy transfer from the airport with a great driver and arrived to stay at a beach bungalow. I thought we were staying in a regular room, but the bungalow ended up being a great and pleasant surprise. We stayed in the end bungalow, #21, and had less privacy than some of the other bungalows because people walk by when you lay in the outside space, but also had gorgeous unobstructed water and piton views. The hotel itself is also very well maintained. Why my 3 star review. The food really wasn't great. There would be a few items that were good each meal, yet it was never consistent. The prices are extremely expensive, which I wouldn't mind so much if the food was great, but it wasn't. The staff also didn't seem very happy to be working there. Service was always slow, which I also wouldn't mind if the staff was cordial or happy. Now that said, there are a few notable exceptions. Sherman, our butler and our other butler as well we're both super friendly and helpful and we thought they were great. The staff at the Great Room restaurant were also really good too Also, on one rainy day, we arrived to their lunch restaurant 10 minutes after it closed. When this happened 3 tables were full of people waiting for food. My husband told them we just want salads and didn't want to sit outside in the rain at the other restaurant. They said no, so he asked to speak to manager who also said no, because they were setting up for dinner. If no one was in the restaurant, I get it, you are closed, but the patrons inside didn't have their food yet. So we sat in the rain at the neighboring spot. We stay at a lot of nice hotels, and I wouldn't expect this from any others, or at least be nice about it. I've given other hotels 4's and though the location is beautiful, the experience was not a 4 or 5 for me. Read less

5 of 5 stars
Nov 28, 2015 - Michael K - Atlanta, Georgia

Spectacular views, terrific staff, beautiful property with rainforest spa, butler for each villa, and terrific dining. The experience is first-class and I've never been so pampered. For couples, I'd... Read more recommend not doing the all-inclusive unless you're going to drink a TON... And especially if you plan to eat anywhere else. We ate once off-site at Martha's (rental car was handy). We drink plenty, every day and night in fact, and still saved hundreds over 5 days by not doing the meal plan. The food is expensive so be sure to factor that in... The all-inclusive rate is $500/day per couple so you'll want to budget for about that on food with a little more for experiences. Breakfast around $50 per couple, $75-100 for lunch and $200+ for dinners (except sushi which was $100 or so for their best 3 rolls before drinks)...But on a trip where budget doesn't matter as much (honeymoon, etc) you really can't pick a better spot and we wound up essentially saving enough by not doing all inclusive to cover our excursions. We went over thanksgiving week and there are several larger villas, so there were families and kids present (they offer a kids club where we saw kids that seemed to really enjoy their caretakers and have fun while their parents were beach side)... That said the kids were well behaved and didn't bother us at all. The resort seemed to offer plenty of space per person and never felt cramped or too busy for us. The lowest option villas come with butler service and are incredible. I don't know what else you'd need in a room for two. Plunge pools, beautiful romantic baths and showers, etc. Excursions: I'd highly recommend the champagne cruise they do nightly on their beautiful sailboat... There is a catamaran one as well which is also cool but the sailboat version was excellent. Both of those were great value with the included drinks. We did an intro scuba class which is a quick video, do a few basic tasks to prove you'll be ok and they'll swim off to a side of the bay with some cool underwater views. For advanced scuba folks they have dive packages and you won't need an intro. Other than the food prices being high, we wouldn't trade this honeymoon experience for anywhere else and will 100% be coming back. Excellent! Read less

5 of 5 stars
Nov 23, 2015 - cstaples - vancouver

We considered quite a few hotels in the vicinity of St. Lucia's famous "Piton" peaks, and we're glad we went with Sugar Beach. The other hotels are a great choice for dinner or drinks, but not an... Read more extended stay: -Jade Mountain has must-see views, but the hotel is an embodiment of its owner's idiosyncratic vision (which is a nice way of saying it's a bit weird). The rooms are all open air, which would be a problem given the amount of mosquitoes we encountered on St. Lucia. There were a few odd design choices, like terrible lighting in the restaurant. Plus a few up-keep details like peeling varnish on deck railings. Worst of all, the 15-minute drive up the mountain is over one of the roughest, sketchiest "roads" we've ever encountered. Go for a drink, but skip the outrageous room rates. And be sure to book a taxi. -Ladera is another great place for drinks or dinner. There are flawless views of the Pitons, but no direct beach access. Like Jade Mountain, the design aesthetic here is very hippy-dippy and a bit rough around the edges. -Bouchon is across the road from Ladera and has a great view of only one of the Pitons. The restaurant at this working cocoa plantation features variations of chocolate in every dish, even soups and salads. The food was the best we encountered on the island; a great spot for lunch. But the traffic was noisy and the small cabins had limited Piton views or none at all. In short, none of these hotels came close to matching the Viceroy at Sugar Beach. The setting here is truly spectacular, smack dab between the Pitons. You feel like you're in Jurassic Park. The crickets and frog songs at night are unbelievable. The beach, as its name suggests, is sweet indeed, with fine white sand and lovely, calm waters for swimming. Palapas are easy to secure (we would reserve a spot before breakfast at 9:00 or so and always got prime locations). They even come equipped with two wooden hangers for your t-shirts-- a very nice touch. We loved the adjacent pool as well-- one of the biggest we've encountered in the Caribbean, and almost always deserted. Small white cottages dot the hills around the beach. From what we could see, almost all had amazing views and privacy. The design was a great mix of old and new-- with pristine white siding and gingerbread trim on the outside, and all-white interiors with perfect white linens and slip-covers on over-stuffed couches. The photos on the hotel site don't do these cottages justice. Get one with a plunge pool if you can afford it. Most cottages are too remote to walk to the main beach, but the shuttle service was invariably prompt (featuring vintage lime-green and pink tuk-tuks from Thailand). The drivers, like everyone here, were lovely, and always quick to share some local history or colour. Reading other reviews, we worried about the calibre and variety of food options here. We needn't have. With the exception of some cardboard pizza crusts, everything was great. The burger at the beach bar is one of the best we've tried, and there's a great wine list with lots of affordable roses straight from Provence. Don't miss the perfectly preserved 90s hipness of the Cane Bar, with some very good sushi. One tip: We almost rented a car, and are glad we had second thoughts. The roads here are twisty, with deep trenches at the shoulders. You're also driving on the left side of the road. And there is very little lighting at night. The hotel can arrange a car and driver for you for excursions. At first glance, prices seem ridiculously high (i.e. $50 for a 10-minute ride to Ladera), until you consider that the price includes the driver waiting during your dinner to return you to the hotel. I'd highly recommend you book a driver for pick-up at the airport as well. Another tip: If you're part of the 10 percent of people who seem to attract more than their fair share of mosquito bites, come prepared. The resort has free repellent, but it's the natural (i.e. useless) variety. To find the good stuff, we had to take a water taxi into the town nearby, which is very run-down and not worth a visit. Read less

5 of 5 stars
Nov 22, 2015 - sskny - New York City, New York

We couldn't have picked a better spot to spend our babymoon. Not only was St Lucia amazingly beautiful, but sugar beach viceroy hotel was the best resort to relax and enjoy yourself during your... Read more pregnancy. Some of the reasons why we were so happy with the hotel - super friendly and welcoming staff. Everyone and I mean everyone at the hotel is so nice and friendly. They go above and beyond and are always around to help you. - amazing beach with all the amenities. The beach is gorgeous with soft white sand, breathtaking views of Pitons and sunsets, really comfy lounge chairs with solid shade from the umbrellas. There are attendants around all the time getting you drinks, cleaning your sunglasses, getting you towels. It never got super crowded even though hotel was sold out. There are also amazing snorkeling right off the beach. We saw a turtle, Eels, squids, and tons of different fish. You can also sail, kayak, paddle board, etc for free. - beautiful rooms with gorgeous views. We got upgraded to a room bigger than our apt with private pool and view of pitons and the beach. The room was so comfortable and easy to get to with a shuttle. - great food with delicious mocktails. We ate most of our meals at the hotel and had no issues. A whole selection of mocktails really made a pregnant women feel welcome. - close to many tourist sites. We were so in love with sugar beach that we didn't leave the property much but you're 15-30 mins drive to a lot of the major tourist sites like the sulfur baths, volcano mud baths, waterfalls, piton hikes, etc - bunch of different amenities offered on different nights/ and different areas of hotel. While we were there, there was a movie night on the beach, live band to dance to, BBQ and bonfire,etc. There are all these different nooks in the hotel from a little rainforest hike, hidden cabanas by the pool, shaded lounge area with beds and great views, and underground bar with pool table and dj. This is one of the best resorts we ever stayed at and we can't wait to go back. Read less

5 of 5 stars
Nov 18, 2015 - Erin F - Dallas, Texas

After what was a scary, rainy and windy drive from the smaller St. Lucia airport to the Viceroy, I felt like I was going to puke. BUT, upon my arrival, our butler open the cab door, took our bags... Read more and swept us off our feet and into our bungalow. THIS PLACE. IS. AMAZING. Each room is its own house with a plunge pool, full shower room and walk-in closet. The view of the Pitons and the beach is so amazingly beautiful that you feel like you're on a movie set. Each day I woke up and I couldn't believe that i was actually there. Breakfast is the BEST meal of the day far-- with a whole buffet and additional menu with seemingly endless options (So i ate it all!). Lunch is just ok-- kind of limited, and dinner can be found at one of 3 restaurants on the property. Thursday nights there is a party in the Cane Bar, and it's fun to see all of the recently married couples hanging out together. The beach... just gorgeous. It does rain often so grab one of the tiki huts and hide under it when the clouds come in. But when it's sunny, you're going to get a killer tan. The staff is just the best-- everyone is friendly and accommodating, and you can have a real conversation with them. And the "bat phone" is of course excellent when you need something-- from anywhere on the island. That being said, no need to leave this resort. The roads are awful and it's pretty far to anywhere else. If you need out, grab a water taxi. We'll be back, we loved every second of it. Read less

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