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Open today: 9:00am - 9:00pm

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  • Mon - Fri9:00am - 9:00pm
  • Saturday9:00am - 7:00pm
  • Sunday10:00am - 6:00pm

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At a glance

  • Spectacular location
  • Stylish accommodation
  • Kids’ club
  • The Rainforest Spa

Hotel facilities

Bar

Fishing

Fitness Centre

Scuba

Swimming Pool

Tennis

Wind Surfing

All Inclusive

Beach Holiday

Half Board

Honeymoon

Wedding

TripAdvisor Traveller Rating

4.5

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Sugar Beach, a Viceroy Resort

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WEATHER HERE

This hotel's stylish accommodation is nestled within more than 100 acres of picturesque, landscaped rainforest leading down to a white sand beach between the world's most famous twin peaks. The Pitons are a UNESCO designated World Heritage Site and the hotel is surrounded by natural habitats. Down at the amazing beach, with gentle shallow water (perfect for small children) the snorkelling is incredible as the waters off Sugar Beach are part of the National Marine Reserve. The little ones have all the normal activities, as well as classes on the island's volcano and rainforest! The dining is celebrated and naturally there's beach waiter service for snacks and drinks. The new Luxury Beachfront Bungalows at Sugar Beach bring a new level of luxury to St Lucia. Just steps from the water's edge and on the white sands of Sugar Beach and sleeping two adults, these accommodations boast up to the minute contemporary style and furnishings with a relaxed beach vibe, private jacuzzi and unsurpassed ocean views. The Luxury Villas have more traditional plantation style furnishings, dark wood floors and contrasting white linens with the backdrop of the stunning Piton Mountains. All have private plunge pools and an outdoor living area. From Luxury Villas sleeping 2 adults up to the 2 bedroom Grand Luxury villas for extended families, these accommodations are simply breath taking.

Where is it?

Between the famous Pitons, 10 min to Soufriére, 1 hour 30 min to Castries. Transfer time from airport: 45 min.

Larger Map

Room information

78 rooms, villas and luxury beachfront bungalows are scattered in 'hamlets'. All with balcony/terrace with plunge pool, air-conditioning, ceiling fan, complimentary Internet access, TV and film channels, tea/coffee maker, safe, bathrobes, hairdryer and umbrella. All rooms receive complimentary stocked mini-bar with basic, water, beers, soda . All other items carry a charge. Sugar Mill Luxury Rooms sleep max 2 adults.

Room Upgrade

Superior Sugar Mill Luxury Rooms - located close to the heart of Sugar Beach with views of the resort's lush gardens and palm lawn. Each one has a private walled garden, a plunge pool and also boast a private roof terrace - most with ocean and Gros Piton views, sleeping max 2 adults.
Luxury Cottage - sleeping max 2 adults.
Luxury Villas - all with plunge pool, sleeping max 2 adults.
Superior Luxury Villa - separate living room and plunge pool, sleeping max 3 adults or 2 adults and 2 children.
Grand Luxury Villa - separate air-conditioned living room and queen-size sofa bed, sleeping max 3 adults or 2 adults and 2 children.
Luxury Beachfront Bungalow - sleeping max 2 adults.
2-Bedroom Beachfront Bungalow - sleeping max 3 adults or 2 adults and 2 children.
2-Bedroom Grand Luxury Villa - features 4-poster beds and full en-suite bathrooms with claw-foot Victorian bathtubs, 2 living rooms and 2 terraces, sleeping max 6 adults or 4 adults and 4 children.

Eats and drinks

3 restaurants: The Terrace serving breakfast, The Bayside Bar and Restaurant open for à la carte lunch and dinner, the Great Room for an elegant dinner with International fare. 4 bars:The Bayside Bar open 9.00am-11.00pm serving cocktails, beachside, under the almond trees. The Palm Court Lounge (open for afternoon tea and evening drinks ), The Cane Bar, a speciality rum bar serving lighter fare such as sushi, sliders, sashimi, and satay, and the Late Night Bar open from 6.00pm to late. (The Cane Bar and Late Night Bar are open to guests 18 years and older).

Fun and games

Swimming pool, fitness centre, The Rainforest Spa* with tree house treatment rooms and a specialist skin clinic. Kids' activities, kids' club for ages 5-12 years (field trips*). Tennis and volleyball. Water sports including Hobie Cats, windsurfing, kayaks and snorkelling. Scuba-diving and resort course available*.

Entertainment

Regular programme of daily activities and evening entertainment.

Handy stuff

Room service*. Hotel shuttle around the resort. Butler service. Dry-cleaning/laundry service*. Babysitting*. Beauty salon. Gift shop.

Additional information

Available at a supplement.

*Denotes local charge.

Full board and All Inclusive options available at a supplement.

Child ages are up to and including 12 years.

All Inclusive of

All meals and snacks, all drinks by the glass (house brands, excluding bottled water). Some dishes carry a supplement on the dinner menu in The Great Room Restaurant. All activities and entertainment above unless otherwise stated.

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Sugar Beach, a Viceroy Resort

  • What to Expect:
    • 5 based on 433 reviews Location
    • 5 based on 411 reviews Rooms
    • 4.5 based on 467 reviews Service
    • 4 based on 430 reviews Value
    • 5 based on 435 reviews Cleanliness
  • Traveller Rating:
    • Excellent (386)
    • Very Good (89)
    • Average (25)
    • Poor (8)
    • Terrible (6)

My sweetie and I had a magnificently romantic stay here. Our cottage was private and beautifully appointed. The service was excellent all-around. We spent a lovely afternoon in our plunge pool...

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5 of 5 stars
Sep 27, 2014 - BlondeTraveler16 - Macon, Georgia

My sweetie and I had a magnificently romantic stay here. Our cottage was private and beautifully appointed. The service was excellent all-around. We spent a lovely afternoon in our plunge pool... Read more drinking "Tings" watching a gentle rain move between the peaks down to the sea. Read less

5 of 5 stars
Sep 24, 2014 - InterioDesigner - London, United Kingdom

My partner, teenage daughter and I spent 2 weeks here in August/September and all agree it was one of our best holidays ever. Our grand luxury villa with its own infinity pool was stylish and... Read more spotlessly clean. The staff from shuttle drivers to senior managers were all charming and helpful. Food also very good and varied in all the property's restaurants Read less

5 of 5 stars
Sep 24, 2014 - Bluebirdnick - Birmingham

We had a week here in September. Our package included breakfast but no other meals. The hotel is really, really good. Service is excellent throughout - we didn't use the butler service much, but... Read more the service in the restaurants and elsewhere really is fantastic. The staff, to a man, are brilliant. The quality of the rooms and communal spaces is really very good too - very clean and new. I'm not sure if it was quiet when we were there (the hotel is seemingly used by couples on their honeymoon), but there seems to be lots of space and there are no concerns about finding a lounger by the pool or whatever. Each room has its own ipod with internet access, hotel details etc. And the entire resort - beach included - has free wifi. Fantastic. Breakfast - which was included in our room rate - was excellent. The buffet was enormous, and there is also a la carte including a lot of health-concious options. However if it was not included in my room rate I would be a bit alarmed - it would have worked out at well over USD100 per day for the two of us, judging by the prices on the menu. We had one of the 'cheap' rooms, which are located at the bottom of the (very steep) hill by the beach and restaurants - the more expensive villas were up the hill and guests staying there needed to be transported to and from their room. This suited us fine - the communal pool was very quiet, as was the beach and we would rather use that than sit in our own garden. Had we wanted a bit more privacy I think we would have been disappointed with our room - the garden was too small for sunbathing and was overlooked in any case. However as we were so close to the beach and pool it was not a problem. One thing that is not mentioned anywhere that I can see in the advertising literature is the fact that a lot of the water sports stuff - kayaks, paddleboards, snorkels - are free to use (although you might want to tip the guys working there). We loved this - the snorkelling was amazing, with so much sea life in the tiny bay. Finally, I want to make clear that this review covers only the hotel - it does NOT apply to the restaurants, which are hugely over-priced for what they offer. Please see my other review of the Bayside restaurant. We ate there twice - my existing review covers the first meal. The second meal was worse, and really did typify the resort: the meal included a very expensive and utterly terrible 'risotto', and a pineapple tarte tatin which was in fact a pineapple on a biscuit... but the server just removed the rubbish from the bill and apologised profusely, making it all better! Personally, I would not pay for AI or any meal plans unless they are heavily discouted, and just eat out of the resort as much as possible: Janus' taxi service is excellent, as are other restaurants in the area. Read less

5 of 5 stars
Sep 17, 2014 - thelston r - Ronkonkoma, New York

Paradise in a nut-shell. I've travelled throughout the caribbean within the past 7 years and the Sugar Beach resort is by far my greatest experience. Gorgeous mountainous views and unforgettable... Read more sunsets isolated my vacation into a timeless capsule filled with beauty and bliss. The hospitality offer by the butler's added with the luxury of my villa made my stay very comfortable and relaxing. Being newlyweds, my wife and I felt the true love of beauty as we were given a candle light dinner on the beach. Chef Sydney Prescott personalize our dinner menu with his love, passion and attentiveness to our request. He made ever phone call and arrangements possible to get us red snapper and flying fish (hard to get on the island), something breathe-taking to witness. We felt like celebrities and was the only people on the resort, making this experience a story to be told. I urge everyone to book this resort for their next getaway vacation, unforgettable experience. Read less

4 of 5 stars
Sep 16, 2014 - FSFan - San Francisco, California

It took me quite a while to decide if I was going to give Sugar Beach a 4 or a 5. It really did. Many hours of debating with myself. On one hand -- it is clearly the best in St. Lucia. It is also... Read more extremely reasonably priced. On the other -- there are some big caveats, ones that some of the other resorts (in other tropical countries) we've stayed at didn't have, and it felt that it would be inappropriate for me to put Sugar Beach on the same level by also giving it 5 stars. So, I gave it a 4. With that out of the way, let's cover Pros and Cons: PROs: - Friendliest, nicest staff on the planet. Part of that is that St. Lucia has some of the friendliest people in the Caribbean, but Sugar Beach picks the best of the best... - Gorgeous, recently renovated resort - The resort's pool is fantastic -- we spent a LOT of time in the pool. And because most guests go for the beach, the pool is very quiet - Great, GREAT food; all the bars and restaurants on site are extremely good. We didn't have a bad meal. In fact, all the meals were great. I'd recommend the All Inclusive plan, however unless you eat a lot and plan on never leaving the resort, it may be a little on the expensive side (we didn't do AI and ate at the resort 80% of the time -- and our food and beverage cost was half of what the AI would have been). - Extremely safe; for those more paranoid guests, just talk to Harry, the team leader in the security department. He's not only one of the nicest people on the planet, he's also extremely professional and effective. - Georg, the resident manager, is also a super cool guy that goes above and beyond to make the guests happy - The Spa is exceptional. TRULY exceptional. My wife and I had the best couples massage ever -- the therapists are absolutely the best. And we've had massages at many super-high-end resorts (Four Seasons, Aman); this one was the best. - The Explore Soufriere tour was great. Highly recommend it. Also highly recommend the Sunset cruise -- and don't forget to snorkel right in front of the resort, it's great! People come from all over the island to snorkel right in Sugar Beach. - ... and for the most important thing: breathtaking views, in the absolute BEST location in the island, bar none. Can't compete with that. CONS: - Bugs. And more bugs. Lots of bugs. LOTS AND LOTS of bugs. Big bugs. Small bugs. Did I mention bugs? Now, part of it is St. Lucia; it's the rain forest. What did you expect? But having said that, We've stayed in the rain forest before and the resort management and staff did do whatever they could to curb the problem: from very carefully placed repellents, to very well sealed villas/rooms, great discipline getting in an out, use of mosquito nets, impeccable cleaning and maintenance, etc. Unfortunately Sugar Beach doesn't do any of that -- or at least not consistently. The external part of our villa (we got a Luxury Villa) was so overrun with all kinds of bugs that the much lauded "outdoor living room" was unusable; I'd just be eaten alive by the mosquitoes (more on that later) and my wife couldn't deal with all the other bugs crawling around. The fact that they never refilled the one Citronella candle they gave us didn't help. Inside the villa, the problem didn't end. Not only the maids would let swarms of mosquitoes enter the room every time they cleaned it, they would leave the mosquito net off, so by the time we came back and put the mosquito net back on, there would be mosquitoes inside the net. If that wasn't enough -- the room had many gaps around doors and windows, so all kinds of bugs -- big and small -- would come in even with everything closed. We had a giant flying cockroach come in one night (that was fun!) and at another point we had this giant green bug come in; I killed it, but I forgot to throw it out so the following morning we had a swarm of ants forming a line from it to the outside and eating it... very slowly. The mosquito problem was the worst for me though -- my left leg, in particular, was brutally attacked every night (the mosquitoes are tiny but numerous and pack quite a bite). By the end of the trip I had a grand total of 19 bites, all of them bright red and swollen (about 2" in diameter each). During the week I tried everything to repel them: DEET, citronella bands, and a combination of both. Nothing worked. I also tried all kinds of creams on the bites and they did very little to reduce the swelling. At least they stopped the itch... My wife was untouched though, for some reason. So your mileage may vary there; these are gourmet mosquitoes. - Corollary: BUG NOISE. If you think US crickets and cicadas are noisy, wait until you go to St. Lucia. The noise at night is deafening. This, combined with the lack of insulation in the room meant there was a constant, high-volume, high-pitched noise all night. I had to wear ear plugs to sleep. Those were very effective -- however my wife hates ear plugs so she basically didn't really sleep well for the whole vacation. The bed was super comfy, so she was able to fall asleep for short bursts, to then be awaken by the deafening noises of the rain forest. - The plunge pool in our villa was useless because it was poorly maintained; there was a bunch of leaves floating on it when we arrived, so we complained -- they came by and cleaned them, but the next day there were move leaves and they didn't clean them. There were also always many bugs floating on it. So we stopped complaining and never used it (the view wasn't great either, so we'd rather stay at the main pool). - The food at the resort was great but expensive. That provided us with the incentive to go off resort (and get some exceptional meals at Hummingbird and Boucan) -- and even though the off-resort food was just as good, it was so much cheaper than even with the return taxi trip it was still cheaper than eating at the resort... - The menus at the resort are somewhat limited (in options) too -- again, off-resort food was much more varied. - Some small details they missed that e.g. the Four Seasons or the Aman would not: * We had to tell everybody our room number and name literally every time. Even to the same person. Only by the last day there was one of the staff (in the pool) who remembered our name and room number. * Even though I specifically mentioned our anniversary and the date, there was no mention of it or surprises on the date in question (we're spoiled rotten by the FS and the Aman in that respect). * Even though there was a minibar with a freezer in the room, there were no ice trays so every time you needed ice you had to call the butler and wait. All in all -- the beauty of the place and the excellence of the food made it a great vacation. However, do make sure you're OK sleeping with ear plugs and mosquito bites don't bother you. And: don't pay extra for the plunge pool. Not worth it. Read less

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