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  • Mon - Fri9:00am - 9:00pm
  • Saturday9:00am - 7:00pm
  • Sunday10:00am - 6:00pm

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At a glance

  • Spectacular location
  • Stylish accommodation
  • Kids’ club
  • The Rainforest Spa

Hotel facilities

Bar

Fishing

Fitness Centre

Scuba

Swimming Pool

Tennis

Wind Surfing

All Inclusive

Beach Holiday

Half Board

Honeymoon

Wedding

TripAdvisor Traveller Rating

4.5

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Sugar Beach, a Viceroy Resort

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WEATHER HERE

This hotel's stylish accommodation is nestled within more than 100 acres of picturesque, landscaped rainforest leading down to a white sand beach between the world's most famous twin peaks. The Pitons are a UNESCO designated World Heritage Site and the hotel is surrounded by natural habitats. Down at the amazing beach, with gentle shallow water (perfect for small children) the snorkelling is incredible as the waters off Sugar Beach are part of the National Marine Reserve. The little ones have all the normal activities, as well as classes on the island's volcano and rainforest! The dining is celebrated and naturally there's beach waiter service for snacks and drinks. The new Luxury Beachfront Bungalows at Sugar Beach bring a new level of luxury to St Lucia. Just steps from the water's edge and on the white sands of Sugar Beach and sleeping two adults, these accommodations boast up to the minute contemporary style and furnishings with a relaxed beach vibe, private jacuzzi and unsurpassed ocean views. The Luxury Villas have more traditional plantation style furnishings, dark wood floors and contrasting white linens with the backdrop of the stunning Piton Mountains. All have private plunge pools and an outdoor living area. From Luxury Villas sleeping 2 adults up to the 2 bedroom Grand Luxury villas for extended families, these accommodations are simply breath taking.

Where is it?

Between the famous Pitons, 10 min to Soufriére, 1 hour 30 min to Castries. Transfer time from airport: 45 min.

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Room information

78 rooms, villas and luxury beachfront bungalows are scattered in 'hamlets'. All with balcony/terrace with plunge pool, air-conditioning, ceiling fan, complimentary Internet access, TV and film channels, tea/coffee maker, safe, bathrobes, hairdryer and umbrella. All rooms receive complimentary stocked mini-bar with basic, water, beers, soda . All other items carry a charge. Sugar Mill Luxury Rooms sleep max 2 adults.

Room Upgrade

Superior Sugar Mill Luxury Rooms - located close to the heart of Sugar Beach with views of the resort's lush gardens and palm lawn. Each one has a private walled garden, a plunge pool and also boast a private roof terrace - most with ocean and Gros Piton views, sleeping max 2 adults.
Luxury Cottage - sleeping max 2 adults.
Luxury Villas - all with plunge pool, sleeping max 2 adults.
Superior Luxury Villa - separate living room and plunge pool, sleeping max 3 adults or 2 adults and 2 children.
Grand Luxury Villa - separate air-conditioned living room and queen-size sofa bed, sleeping max 3 adults or 2 adults and 2 children.
Luxury Beachfront Bungalow - sleeping max 2 adults.
2-Bedroom Beachfront Bungalow - sleeping max 3 adults or 2 adults and 2 children.
2-Bedroom Grand Luxury Villa - features 4-poster beds and full en-suite bathrooms with claw-foot Victorian bathtubs, 2 living rooms and 2 terraces, sleeping max 6 adults or 4 adults and 4 children.

Eats and drinks

3 restaurants: The Terrace serving breakfast, The Bayside Bar and Restaurant open for à la carte lunch and dinner, the Great Room for an elegant dinner with International fare. 4 bars:The Bayside Bar open 9.00am-11.00pm serving cocktails, beachside, under the almond trees. The Palm Court Lounge (open for afternoon tea and evening drinks ), The Cane Bar, a speciality rum bar serving lighter fare such as sushi, sliders, sashimi, and satay, and the Late Night Bar open from 6.00pm to late. (The Cane Bar and Late Night Bar are open to guests 18 years and older).

Fun and games

Swimming pool, fitness centre, The Rainforest Spa* with tree house treatment rooms and a specialist skin clinic. Kids' activities, kids' club for ages 5-12 years (field trips*). Tennis and volleyball. Water sports including Hobie Cats, windsurfing, kayaks and snorkelling. Scuba-diving and resort course available*.

Entertainment

Regular programme of daily activities and evening entertainment.

Handy stuff

Room service*. Hotel shuttle around the resort. Butler service. Dry-cleaning/laundry service*. Babysitting*. Beauty salon. Gift shop.

Additional information

Available at a supplement.

*Denotes local charge.

Full board and All Inclusive options available at a supplement.

Child ages are up to and including 12 years.

All Inclusive option

All meals and snacks, all drinks by the glass (house brands, excluding bottled water). Some dishes carry a supplement on the dinner menu in The Great Room Restaurant. All activities and entertainment above unless otherwise stated.

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Sugar Beach, a Viceroy Resort

  • What to Expect:
    • 5.0 Location
    • 5.0 Sleep Quality
    • 5.0 Rooms
    • 4.5 Service
    • 4.0 Value
    • 5.0 Cleanliness
  • Traveller Rating:
    • Excellent (393)
    • Very Good (91)
    • Average (25)
    • Poor (8)
    • Terrible (6)

My wife and I recently enjoyed a 6-night honeymoon stay in St. Lucia in a villa at Sugar Beach. To put it plainly, our entire experience at Sugar Beach was sensational. While we weren't greeted by...

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5 of 5 stars
Oct 15, 2014 - Linds P - Hoboken, New Jersey

My wife and I recently enjoyed a 6-night honeymoon stay in St. Lucia in a villa at Sugar Beach. To put it plainly, our entire experience at Sugar Beach was sensational. While we weren't greeted by... Read more the pre-arranged transfer to our hotel, we made off easily in a cab. From the moment we arrived on the property and were welcomed by our butler, to the endless smiles and helpful staff we encountered during activities and at restaurants, this was bar none the best resort I've encountered. Upon entering our room, the bed was adorned with flower buds and leaves were arranged to spell "Welcome Congratulations" A warm, welcoming touch and a sign that they cared. We were also treated with a small bottle of Chairman's Reserve rum, a bowl of fresh fruit and some dried plantains. Our villa was nestled along the hillside perched above the resort. While the pathways were a bit too steep for walking to and from the other resort amenities, a simple call to our butler with the provided cell phone brought a shuttle to our room within 5 minutes. The resort food was generally overpriced, but there were easy ways to avoid a $24 chicken sandwich: Pitons Lagers, a local beer, are $5, and for lunch, the personal pizzas run between $10 - $20. We did not sign-up for a MAP plan, and based on how our daily spending stacked up against the cost of the food plans, I would not recommend it. Some days we arrived at the beach early and some late in the morning, but seating was always easy to find. Water sport equipment such as snorkeling gear and paddle boards can be easily obtained from the hut at the end of the beach free-of-charge. The was a buoyed off area for snorkeling just off to the side of the beach, which boasted some spectacular underwater life. Both food and drinks are easy to order on the beach or at the nearby bar throughout the day. The other restaurants have more strict operating hours for lunch and dinner. We participated in several organized tours / activities that I would highly recommend: Gros Piton hike by the Sea, Sulphur Springs Treatment (complete with mud bath and waterfall visit) and the sunset cruise. As a highlight during our hike, the parents of one of the guides had cooked a spread of local fare for us to enjoy after we made our return descent. It was both a pleasant surprise that a family member had contributed to our experience and a cool opportunity to enjoy a taste of the local food. We also treated ourselves to two appointments at the Rainforest Spa and were quite happy with both massage treatments. At $90 / person, BBQ night at the Bayside was pricey but one of the best meals we had on the island. The all-you-can-eat buffet contained a bevy of fresh veggies, fruits, meats and fish. Don't be afraid to venture outside the resort, too. We had dinner at Dasheene Restaurant at Ladera, which was a short cab ride off the property. Situated atop the hills that overlook Sugar Beach, the views were breathtaking and the food flavorful. We also dined at Boucan, the Hotel Choclat restaurant just across the road from Ladera. Once again, we were impressed both by the atmosphere and cuisine. At the end of the day, the real difference maker in the entire trip was the Sugar Beach team. Many staff members came to know us by name, acknowledging our presence with a smile each time we approached. Neither of us have a single bad thing to say about any of the interactions we had during the entirety of our stay. Sugar Beach provides a relaxing and luxurious atmosphere in which guests are made to feel pampered. We sure did, and I wouldn't doubt if we find ourselves back at Sugar Beach again soon. Read less

4 of 5 stars
Oct 14, 2014 - Mickie H

My husband and I stayed at Sugar Beach Resort in January, 2014, as part of a 35th anniversary trip that involved a lot of planning and saving. We were upgraded from a Sugar Mill Room to a villa on... Read more the 500 level which was highly appreciated. Everything that has been previously said about this resort is true--- gorgeous location, superb staff, fantastic accommodations! The location between the Pitons is spectacular. It imparts a feeling of the South Pacific--- Bali Hai is calling! The staff, especially the most wonderful Peter, our butler, provided topnotch service. We are privileged to call him a friend. The view and amenities in the villa were amazing! The Rainforest Spa provides an unparalleled experience. The beach was hauntingly beautiful; not a wide expanse of sand, nor the clearest water, but small and jewel-like between the mystical pitons. The pool was large and lap-worthy, for those of us who like to get their workouts that way, The grounds are immaculate with tropical flowers at every venue. We are so glad to have stayed there, yet, I'm not sure that it totally suited us. Here are some observations, none of which are negative, yet provide food for thought. The villas are beautiful, but a hike to the main resort. The shuttles were usually prompt and the ride is quite nice. Often, however, we opted to walk down the hill, which took us about 10 minutes, and then take the shuttle back up the hill. This is not the most convenient of situations. Now, a demographic observation: It seems like this resort is cashing in on the location wedding, honeymoon, young family crowd. (Where DO they get their money???) My husband and I are in our early sixties, very active and very curious travelers. We like to balance being comfortable with exploring. We have made many good friends in the past while traveling. At one point, we looked around and said said, "my God, we are the oldest people here!" We saw very few people in our age range, and we are SO beyond the honeymoon thing. This is particular to us and not a reflection on the resort, however, I might give pause to stay there again. Another issue is the feeling of being isolated. We opted not to rent a car because we are unfamiliar with the mountainous roads, a decision which I now regret. As I previously mentioned, we love to explore, but any exploration aspirations were quickly squashed. It is $50 roundtrip taxi ride to go into town to go to the market. If you plan on going to dinner anywhere out of the resort, you can add a $50 taxi fee to your bill. We booked a trip to Castries sponsored by SBR, only to have it cancelled for lack of participation. To this date, I have never seen the capital city of Castries, which is a shame, because we may be 100 by the next time we get there! We did hire a local taxi driver to show us the local sights, went to the market twice and had drinks at Hotel Chocolate. These were the few times we were able to leave the resort. The last observation was the food situation. We had no problems with the quality of the food, and found the Bayside Restaurant quite to our liking. We did not opt for the all-inclusive plan, because we believed that we wanted to experience local restaurants. How wrong we were! Unless you plan on bleeding money for taxis, a better choice is the all-inclusive. The Friday night beach barbecue is $95 pp. There are no other options, and we are not big eaters. I do fault the resort for not publicizing this more and making travel agents aware. We had a small 'fridge in the villa, but no way of cooking snacks. We were able to get some milk and cereal for breakfast and fruit, yogurt, bread, cold cuts and cheese for lunch. Even a microwave would have been appreciated, as our "menu" was limited. On the other hand, who wants to waste time sitting in a restaurant three times a day? In summary, this is a gorgeous and friendly resort with amazing amenities and people. If you want a resort to stay at and not leave, this should be your first choice. If, however, you are independent and want to explore, or are of a "certain age," you might want to think it through a bit more. Read less

5 of 5 stars
Oct 11, 2014 - Stephanie L - Philadelphia, Pennsylvania

My husband and I spent our honeymoon at Sugar Beach in early September. If you're searching for a secluded, romantic getaway, look no further than this oasis between the Pitons. From start to... Read more finish, we were well accommodated for thanks to the caring and friendly staff in each facet of the resort. Our butlers were ready to help at a moment's notice. Swammid should be given a medal because he went above and beyond the calling and helped me quickly rid of a little sinus congestion I had. When my husband stepped on a sea urchin, Gregg and Dwight both assisted us with making sure he was properly taken care of to ease the pain in his foot. We stayed in a 300 level villa that was perfectly situated with a view of the Pitons. We also had the most breathtaking experience watching the sun set under the horizon every evening. Our plunge pool was a delightful treat and the room was perfectly comfortable and clean. A special thank you to Vernessa, Dona and Tyrone for being fantastic servers; Sherman in Concierge for his professional attitude; Chico and Terry for being the best drivers on the resort; and Hilary and Merton for being amazing bartenders and our newly made friends in the Cane Bar. We had the pleasure to converse with Julian Jaumard, one of the managers on site and a genuinely kind person. Chef Sidney Prescott also prepared us a lovely four course meal of fresh yellowfin tuna we caught the same day; it was the best meal we ate during our stay and we're still talking about it! If you are staying here or considering it, do so if not for anything but their rainforest spa. I'd go so far as to say the couples massage was a life enhancing experience. The only downfall which is entirely unavoidable were the pesky mosquitoes. You are in the middle of the rainforest, so it's to be expected. Bug repellant doesn't always work, but don't let it deter you from coming to enjoy all that Sugar Beach has to offer. Also, take advantage of the all inclusive option as you'll save more money in the long run. We also didn't have to worry about allotting funds for each meal and therefore, the supplemental charges for upgrades on food and beverages weren't that big of a deal. The only suggestion we have for the resort is to expand the menu as it was slightly limited and we did get tired of the same meal options after a week. Overall, we couldn't have asked for a better honeymoon. We will not only recommend Sugar Beach to our family and friends but hope to return again in the near future! Read less

5 of 5 stars
Oct 8, 2014 - Paul H - London, United Kingdom

Having just got back from the Sugar Beach resort, I have to say WOW! Best resort we have ever stayed. If you can afford it, you would be mad not to go! We flew Upper Class with Virgin thanks to my... Read more air miles, which was a great experience from Gatwick VIP lounge to arriving in beautiful sunshine and the warmth we expected for our holiday. We had booked our transfer to the resort in advance through Janus Gyan, Phone: +1 758 486 1561 http://stluciaairportshuttle.com/ We had read a recommendation on trip advisor and his service lived up to the reviews. A driver collected us in a nice air-conditioned Lexus and his first stop was for 2 cold Piton Beers, which was just the thing to get us in the right mood. Janus is also cheaper than the resort booked cars! The journey took 45 minutes; the roads were good and wound up the mountain and around the coast until we could see the Piton’s. Lush green vegetation and then tree covered mountains. The car then arrived at the resort and started the slow winding road down to the resort, through the security gates arriving at the beautiful reception. The resort is every bit as beautiful as the website and on-line images show. We were checked in and taken to our room. Before booking we were torn on what to choose, the villas on the hill or the Sugar Mills villas that are the closest to the main house, beach and pool. We opted for the luxury Sugar Mills villa that had a sun deck upstairs where you could sun bath or hide from the sun under the roof section on the sunbeds, day bed or chairs. It was great to view the sunset at night. We were glad we booked the Sugar Mills rather than have to call for transport all the time. Our constructive criticism to the resort would be that the exterior of our villa was getting a little faded, some rotten woodwork due to the climate a touch of paint required. Little things but at this level it should be perfect. The rooms were perfect, the bed amazing and one of the most comfortable I have ever slept in. White cotton sheets were very high quality and luxurious. There was nothing we did not like about the room and our private heated plunge pool was amazing to sit in at night with a glass of wine or cold Piton beer. We asked our Butler to arrange for the pump to remain on as we used it a lot and they are normally on a timer. We left our butler to unpack for us having received instruction on the use of the Firefly mobiles that we use to call them for restaurant/spa bookings, ice or any thing that you require and wandered around the stunning main house and the Great Room restaurant. We then walked down the garden to the pool and stunning white sand beach; the whole resort is beautifully and tastefully done. The main Bayside restaurant was closed and sitting down for a beer we were met with the sound of power tools and hammering at which point I saw red. We had spent a great deal of money to come to this resort for two weeks and I would have expected the management to inform me of construction work in advance so I had the option of moving my date to avoid. We were assured the work would take 3 days, which it did, but it was not a good start to our vacation. Having got that out of the way, the rest of the holiday was perfect. The staff were AMAZING they made the holiday!! We took the time to get to know them and they made us feel like part of the family, nothing was too much trouble. After doing a lot of research we decide to go All Inclusive, the food prices were high (due to import costs) but I have to say the quality and presentation of the food was excellent both at the Bayside and smaller beach/pool menu. The Great Room requires more formal dress, which we like, and the food was first class. Being there for two weeks could have become a little repetitive with the menu, but each week there were chiefs specials to add variety, and on our last night we had an amazing meal prepared for us that was A la carte local dishes and delicious. It cost $192 for the two of us but was a nice final meal. Wine started at $60 per bottle so both being drinkers it was easy to work out that the AI package was the best route. We were pleased we did because we then didn’t have to worry about what we ate or drank. You do need to look out for the astrix on the menus as it indicates items that are not inclusive and have a surcharge. The surcharge then comes with service charge and tax on top of that price. There are only a handful of wines that are inclusive but the house white and red are good and we had no qualms about sticking to the inclusive wines. The house spirits were good too as were the milkshakes and cocktails on the beach! You must try the lobster at the Bay Side restaurant, there is a $15-$30 supplement for 1-3lb lobsters but its worth it and delicious. The breakfasts are also great with a good choice of cold and hot food and fresh juices. In fact by the second week I started to skip lunch, I just couldn’t eat 3 meals a day and we never once managed to have the Sushi at the Cane Bar prior to dinner. We did however dine there on several occasions having the sushi as our main meal. You get x3 dishes each on the AI plan and that is plenty. Shame the Saki is not included but it is an expensive import and will cost you $70 if you chose if for 2 people. After dinner each night we headed for the Cane Bar, it has a great atmosphere and Murton the barman was always laughing and cheerful and really made the atmosphere. They have a great sound system and as it gets later and less busy, the volume goes up. The B&W party is a good night and it was easy to get to know other couples as it has a young clientele at the resort who are most often happy to chat and party. Plenty of Woo Woo’s were drunk and unfortunately the snooker skills never improved over the holiday! Friday night is the BBQ one the beach at the Bay Side restaurant, which is included in the AI package, and there is a great selection of fresh fish, sushi, salad, stuffed pig, BBQ meats and lovely sweet puddings and crepes. They light a fire on the beach and a Reggae band plays to the sound of the lapping waves. A great night! Think it was Tuesday at the waterfront; there is a very good saxophone player who plays until sunset before moving to the Great Room at 7.30. We recommend watching the sun go down with a cocktail of glass of wine, the vista is stunning and the music makes it a romantic setting. When not lying in the sea floating rings with drinks and chatting to newfound friends or doing much the same in the beautiful pool hanging on the edge and taking in the sea, and Piton Mountains, we went snorkeling. The equipment is free and amongst the reserve area it is truly a must to see the fish. Red flag means jellyfish but staff will warn you on the odd day they might get washed in. The tubing was also really good fun $40 for 2 people in a great big red inflatable armchair. We did it twice, once with another couple and screamed and laughed all the way. It’s another chance to view the beauty of the bay from the sea. We had no fear of leaving ipods, Kindle and mobiles in between our sun beds under the shades as we went into the sea or pool. The beach bar staff keeps an eye out and there are plenty of security guards walking about. There is Coconut Man a real character who looks 90 will try and sell you a fresh nut for $4 and never has change so give him the $5. He will cut it open for you and take pics. By the end of the week you will know the sales pitch “Best water in all the world”. You feel you are in a very safe environment at this resort. There are two taxi boats that pull up every day on the beach and they try and sell you trips but we found them pestering and one couple we met found the price changed once they were out on the water and the free stuff disappeared. It would be better if they could only collect from the jetty and stop loudly chatting and disturbing relaxing guest. I would not be sad to see them removed by resort management. Our new friends suggested doing the sunset cruise and we were not sure but went along and have to say it was worth doing. A catamaran pulls up at the dock and can take easily 20 people. There cruise out playing music and plying you with canapé, rum punch and beer. The staff are very funny and we all sat in the netting at the front of the boat taking pictures of the island and chillaxing. The sun went down the music went up and we cruised back to the resort in time for dinner and cocktails. Do have a massage with the lovely ladies in the Spa, we had the hot stone massage, which was great, and the Spa design is so unique. There is also a rain forest walk which circles the Spa and is made from raised deck and lots of steps but well worth the effort. There is so much more to describe but this is turning into a novel. So in summary; two couples went across to Jade Mountain for a dinner with the view to stay one night, both came back and said they were glad they stayed at Sugar Beach it was far better. One couple did a week at The Body Hotel and then one at Sugar Beach and said they wished they had done two weeks at Sugar Beach. I think it is by far the best resort with mainly young or honeymooning couples, very few children which was a major factor in coming here and there were several other gay couples too so a really good mix. We arrived at the quiet September period, which was great, the last week was busy and you had to wait a few minutes more but we had all the time in the world to sit drink and relax and staff knew us by name and made time to chat. We were both so sad to leave. We had to go home. Our reality distortion field could not last. Sitting in the pool with our friends Piton Beer in hand we all discussed “would we stay again” and given the enormous choice in the world why would you? We all agreed that this was one place we would come back in a couple of years for sure. Not cheap, but then the best things in life never are!! We take away memories of a beautiful resort in stunning scenery, memories of great caring wonderful staff and some new friends too. Read less

5 of 5 stars
Oct 8, 2014 - Augustthunderstorm

We stayed at Sugar Beach 5 nights as part of a 2 weeks holiday in St Lucia. We absolutely loved this hotel and did not want to leave it. Everything was perfect but what made our stay so good was the... Read more staff... Everyone is friendly and trying to make your stay perfect. We had villa 903 and the views were amazing: we overlooked the Petit Piton and the sea. The villa was fabulous, every detail perfect! You are given mobile phones to contact your butler for any need and this works really well. We had Monty first then Dwight and they were both extremely nice. They made us feel welcome and nothing was too much trouble! We have now moved to another hotel in the north and after three days are still missing sugar beach! To be fair no other hotel can compete so if you have any doubts just go to Sugar beach! You won't regret it. The snorkelling is excellent. We saw octopus, squid, puffer fish, lobsters and so on. Lots of eels so be aware if you have a phobia of snakes like I do! We also did the night snorkelling. Amazing experience. We did it to see the coral open at night and were rewarded with this amazing underwater garden. Thank you to all the staff who made such an effort to make our stay perfect! Read less

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