Your booking is safe with Virgin Holidays
This hotel's stylish accommodation is nestled within more than 100 acres of picturesque, landscaped rainforest leading down to a white sand beach between the world's most famous twin peaks. The Pitons are a UNESCO designated World Heritage Site and the hotel is surrounded by natural habitats. Down at the amazing beach, with gentle shallow water (perfect for small children) the snorkelling is incredible as the waters off Sugar Beach are part of the National Marine Reserve. The little ones have all the normal activities, as well as classes on the island's volcano and rainforest! The dining is celebrated and naturally there's beach waiter service for snacks and drinks. The new Luxury Beachfront Bungalows at Sugar Beach bring a new level of luxury to St Lucia. Just steps from the water's edge and on the white sands of Sugar Beach and sleeping two adults, these accommodations boast up to the minute contemporary style and furnishings with a relaxed beach vibe, private jacuzzi and unsurpassed ocean views. The Luxury Villas have more traditional plantation style furnishings, dark wood floors and contrasting white linens with the backdrop of the stunning Piton Mountains. All have private plunge pools and an outdoor living area. From Luxury Villas sleeping 2 adults up to the 2 bedroom Grand Luxury villas for extended families, these accommodations are simply breath taking.
Between the famous Pitons, 10 min to Soufriére, 1 hour 30 min to Castries. Transfer time from airport: 45 min.Larger Map
78 rooms, villas and luxury beachfront bungalows are scattered in 'hamlets'. All with balcony/terrace with plunge pool, air-conditioning, ceiling fan, complimentary Internet access, TV and film channels, tea/coffee maker, safe, bathrobes, hairdryer and umbrella. All rooms receive complimentary stocked mini-bar with basic, water, beers, soda . All other items carry a charge. Sugar Mill Luxury Rooms sleep max 2 adults.
Superior Sugar Mill Luxury Rooms - located close to the heart of Sugar Beach with views of the resort's lush gardens and palm lawn. Each one has a private walled garden, a plunge pool and also boast a private roof terrace - most with ocean and Gros Piton views, sleeping max 2 adults. Luxury Cottage - sleeping max 2 adults. Luxury Villas - all with plunge pool, sleeping max 2 adults. Superior Luxury Villa - separate living room and plunge pool, sleeping max 3 adults or 2 adults and 2 children. Grand Luxury Villa - separate air-conditioned living room and queen-size sofa bed, sleeping max 3 adults or 2 adults and 2 children. Luxury Beachfront Bungalow - sleeping max 2 adults. 2-Bedroom Beachfront Bungalow - sleeping max 3 adults or 2 adults and 2 children. 2-Bedroom Grand Luxury Villa - features 4-poster beds and full en-suite bathrooms with claw-foot Victorian bathtubs, 2 living rooms and 2 terraces, sleeping max 6 adults or 4 adults and 4 children.
3 restaurants: The Terrace serving breakfast, The Bayside Bar and Restaurant open for à la carte lunch and dinner, the Great Room for an elegant dinner with International fare. 4 bars:The Bayside Bar open 9.00am-11.00pm serving cocktails, beachside, under the almond trees. The Palm Court Lounge (open for afternoon tea and evening drinks ), The Cane Bar, a speciality rum bar serving lighter fare such as sushi, sliders, sashimi, and satay, and the Late Night Bar open from 6.00pm to late. (The Cane Bar and Late Night Bar are open to guests 18 years and older).
Swimming pool, fitness centre, The Rainforest Spa* with tree house treatment rooms and a specialist skin clinic. Kids' activities, kids' club for ages 5-12 years (field trips*). Tennis and volleyball. Water sports including Hobie Cats, windsurfing, kayaks and snorkelling. Scuba-diving and resort course available*.
Regular programme of daily activities and evening entertainment.
Room service*. Hotel shuttle around the resort. Butler service. Dry-cleaning/laundry service*. Babysitting*. Beauty salon. Gift shop.
Available at a supplement.
*Denotes local charge.
Full board and All Inclusive options available at a supplement.
Child ages are up to and including 12 years.
All meals and snacks, all drinks by the glass (house brands, excluding bottled water). Some dishes carry a supplement on the dinner menu in The Great Room Restaurant. All activities and entertainment above unless otherwise stated.Check Prices Back to top
TripAdvisor Traveller Rating:
My wife and I were celebrating a special wedding anniversary and our research indicated St Lucia and Sugar Beach would provide a romantic destination. Overall the holiday lived up to all our... Read more expectations. The villas are set on the side of a steep hill overlooking the ocean. They all have plunge pools and as far as we could see a great deal of privacy. Ours was all we expected and a little more it had a full size lounge large bedroom with 4 poster bed, two toilets, a huge walk in shower plus another shower and a free standing Victorian style bath. The butler and housekeeping kept the villa immaculate. As far as food is concerned you either like or dislike Caribbean food there is no in between. The resort has beachside casual restaurant and the Great Room which is more formal. There is also a SUSHI bar and The Terrace restaurant which swaps closed for renovations. We both agreed some meals were really lovely and others not so good but maybe that is just our view. For us the overall experience was brilliant and really relaxing. Read less
My fiancÃ© and I just spent a week long vacation at Sugar Beach, a Viceroy resort located in between the beautiful Pitons of St. Lucia. As we sit here at the airport waiting for our flight back to... Read more NYC, we decided to write a review to share our experiences with fellow travelers. As avid trip advisor users, we read many (if not all) of the reviews of Sugar Beach before deciding to vacation here. We will start with the positives, the amazing experiences that we loved while staying at Sugar Beach. First and foremost, the setting, view, ambiance is spectacular. Sugar beach sits in the heart of the Pitons and the views are stunning â€“ other reviewers did not exaggerate with how stunning the vistas are. We spent our first full day in St. Lucia taking advantage of the Rainforest Spa â€“ truly a unique and exciting experience. Think Swiss Family Robinson. The spa is nestled in the rainforest, and each spa room is a â€œtreehouseâ€. There is a waterfall with a creek running through the spa, which is very soothing while having your treatments. The service at the spa was great, the treatments relaxing, and great as well. The Dive Shop/Watersports shop on the beach was also fantastic. They provide you with free non-motarized water sports (snorkel gear, paddle boards, ect.) and we took full advantage of this. There is even a reef and marine reserve right off the beach, which was perfect. We saw eels, puffer fish, various colorful fish and even barracuda. In addition, the gym (while a good distance from the room) on the resort was great. We went twice and both times were impressed with the equipment, views, and friendliness of the staff. We were the only guests in the gym one day and the trainer gave us a great (free!) personal training session. Now, unfortunately onto the badâ€¦. We unfortunately feel that the rooms were a bit misguided. We spent around $950 a night on a luxury villa, and were very excited to splurge on this magnificent room. After specifically requesting a room with a water view, we arrived the first day, and were extremely disappointed to see that our villa (in the 800 level) had zero view (despite being told the resort was only 1/3 full). We did have a view of one of the Pitons â€“ but zero view of the ocean as trees were in the way. The room itself was indeed very nice, but the no view was a surefire bummer. Next, the food and restaurants at Sugar Beach were sub-par. Coming from NYC, and considering ourselves â€œfoodiesâ€ the food at almost all restaurants on property was severely lacking. I actually even got sick a couple of times from the food â€“ think immodium (TMI?). The Bayside Restaurant (the only place for breakfast as the Terrace Room is under construction) had â€œOKâ€ food, but the service was slow as molasses. Iâ€™m all for the experience of â€œisland timeâ€ but this was a bit much. The Great Room (formal dining) did indeed have very good food, but was very pricey and this is unfortunately the food that I got sick from (twice.) Paying $450-500 for two people and a mid-priced bottle of wine is a bit excessive. The Cane bar, the resortâ€™s sushi bar/lounge, had an interesting ambiance (view of the water, and yet all blinds were closed?) and so-so sushi. Considering the resort is on the water and menu boasts â€œlocally caught fishâ€ one roll was $30!! The service was also slow, and they forgot part of our order. The pool was where we spent most of our time, each day, relaxing and reading books. The view was breath taking, and the pool in very decent condition (no leaves or foliage in the pool, well maintained) however, the service at the pool was not even close to what you should experience at a resort this expensive. We had to set up our own chairs, get our own towels, and hunt down our waitress in order to order drinks. We asked our server to bring over an umbrella for us, and she proceeded to look back at us like we had five heads and said she wasnâ€™t sure if they could move it (what?) My fiancÃ© awkwardly said he would move it himself since she made us feel so guilty for even asking. Eventually she asked another male working at the resort to bring the umbrella over. For an island that is extremely sunny, and simultaneously rains sporadically throughout the day, they only had 4 umbrellas for the 25 chairs at the pool. That math didnâ€™t seem to make much sense to us. In addition, one of the pool managers would walk around to hand out refreshing lavender scented cold towels, but if you take one, she proceeds to take a notebook out and ask for any criticisms or feedback of the pool & your stay at Sugar Beach. Being that any critical suggestions would be about her/the immediate staff around us, it probably isnâ€™t the best way to get straightforward responses. Not to mention it was just uncomfortable and awkward. The first day we accepted the refreshing towel and told her all was great (aka let us relax and get back to our books) and then every day after we declined the towels so that we did not have to partake in the mandatory survey. One nice amenity of the resort is that each villa is provided with a butler throughout your stay. We met our kind butler, who offered to unpack our suitcases for us on the first day. This was wonderful â€“ what a treat! However, we personally felt that throughout the vacation â€“ the point of the butler was a bit unnecessary? They essentially make your dinner reservations for you and restock your mini fridge â€“ we didnâ€™t really see the added value of the butler outside of the regular concierge and maid service. Lastly, since our villa was on the 800 level (which means very high up on the hill) we could not go anywhere without waiting for a shuttle or transport vehicle. They typically were quite quick, and would be outside our door within minutes of calling â€“ however there was one day where we waited ~20 minutes for the ride to come (each way). This is a bit frustrating since the villa is so far away from the pool/beach/anything so you must wait for a ride or trek the journey on foot. All in all, we had a week of fun in the sun, relaxing, enjoying the view and enjoying each otherâ€™s company. However, due to the reasons mentioned above, we will not be returning to Sugar Beach resort which has the five star price tag without even close to five star service. Read less
This was our third trip back to Sugar Beach where we were welcomed as family. The staff all remembered us. We stayed again in 812, a magnificent villa at the top of the hill with our own full... Read more swimming pool. We had special meals prepared at our request, as we sunned by our crystal clear pool in the midst of a tropical jungle paradise. We canceled a trip to Tahiti to come back to Sugar Beach, that's how beautiful and enchanting the place is for us. The staff is warm and caring, everything is so clean, and the food is excellent. We stayed two weeks so I would suggest a weekly change of the menus as it got a bit repetitive. Viceroy has increased the pricing from 2012 when we were there, so do not go a la carte. All inclusive is the way to go. Floating in the azure waters, gazing up at the Pitons, that is nirvana! Read less
We stayed at Sugar Beach for a week in one of the 800 villas at the top of the resort. The villa was absolutely gorgeous - white, minimal, huge and with a beautiful private pool with incredible views... Read more of the pitons and the surrounding forest. The bed was ridiculously comfortable and huge - we slept brilliantly. Butlers were amazing - literally couldn't have been better. We were on B&B option which worked well for us - the breakfasts were gorgeous and huge, and this meant we could explore other options for dinner. Sugar Beach is expensive, and the food isn't brilliant (especially room service!) but there are other options locally which are really good and worth a taxi ride. Tennis courts are great and fitness centre is also fantastic with knowledgable, friendly staff. The complimentary stretching session was really appreciated! The staff in general are lovely - cheerful, kind, genuinely keen for you to have a good experience. Janella and Gasim in particular made our days with their charming, friendly presence in the restaurant, with Janella even remembering how much my partner loves mango and bringing him some after every meal! The only person that we found to be pretty useless was the restaurant manager - a bad experience with some glass found in our food was met by him with bland indifference but later, our butlers organised some champagne as an apology - a gesture that should have been made by the manager but was still much appreciated. Things worth noting if you're thinking of staying here: - all the rooms are gorgeous and taking the transport provided up to our room was never really an issue as they turn up quickly and are really efficient. - lovely swimming pool if you don't like the sea and even if you do, please note that you can only really swim in the tiny 'marine park' area roped off on one side of the bay because of the speed boats that come in and out on the rest of the beach. We were told off for swimming out into deeper water, and once we'd seen some of the boats speeding in, totally understood why! - the beach is public so you will have party boats coming and going. However, the hotel has taken up around 80% of the beach and we were never bothered by the odd blast of reggae from the boats! - the buffet on Friday was very good - amazing sushi and fresh fish. Would have been great to see more local food: we were told repeatedly about a common island dish of breadfruit and swordfish by the staff, but didn't see anything like this on the menus. Lots of steak and pizza and pasta...lovely, but you can eat this at home so would be good to introduce more local flavours! - Biting things...no mosquitos by the beach in the day but wear Deet at night. The lovely private pool area at our villa had gorgeous loungers and a great cabana but we didn't use either after a ten minute session of chilling out after a swim resulted in lots of bites! Daytime mossies are everywhere in the rainforest! - Dive staff are nice enough and safe but pretty uninterested in pointing things out. They seemed a bit bored by the dives which we thought were lovely with some great coral and large shoals. - It rained constantly for 24 hours during our trip at one point, and the staff were clearly under huge pressure during this period. Long waits for transport and food, and a very crowded breakfast room. Avoid during peak rainy season! Overall, a really good hotel with an incredible location. Read less