Universal's Cabana Bay Beach Resort

Universal Orlando Resort, Orlando

Virgin rating

Galaxy Bowl
Volcano View Standard Room
Volcano View
Swizzle Lounge
2 Bedroom Suite
Volcano View 2 Bedroom Suite
Volcano Bay View 2 Bedroom Suite
Volcano View 2 Bedroom Suite
Bayline Diner
Family Suite
Family Suite
Standard Room
Jack LaLanne Gym
Fitness Studio
A video preview image
Galaxy Bowl
Volcano View Standard Room
Volcano View
Swizzle Lounge
2 Bedroom Suite
Volcano View 2 Bedroom Suite
Volcano Bay View 2 Bedroom Suite
Volcano View 2 Bedroom Suite
Bayline Diner
Family Suite
Family Suite
Standard Room
Jack LaLanne Gym
Fitness Studio

The hotel

Enjoy vibrant, retro-style with rooms and suites brilliantly designed for family-sized fun and affordability. Relax and play, surrounded by amazing iconic architecture inspired by classic Florida beach resorts of the 1950s and 60s. Two towers offer the best views of Universal’s Volcano Bay water theme park. You’ll enjoy endless family fun with two massive pools including a water slide and a lazy river, 10-lane bowling alley*, and Early Park Admission† to The Wizarding World of Harry Potter™ and Universal’s Volcano Bay up to one hour before the theme parks open (select attractions, valid theme park admission required). The whole family can stay comfortably in family suites that sleep up to six, complete with a kitchenette, or relax in one of the hotel’s standard rooms that sleep up to four. You're just a short walk to Universal's Volcano Bay and a quick, free shuttle ride to Universal Studios Florida and Universal's Islands of Adventure, as well as Universal CityWalk entertainment complex.

Amenities

  • Wheelchair access
  • Families
  • Bar
  • Fitness Centre/Gym
  • Games Room
  • Restaurant
  • Safety Deposit Box
  • Swimming Pool
  • Close to Universal Orlando Resort

Where is it

Just a short walk to Universal's Volcano Bay water theme park, and Universal's Citywalk via a guided path, or a short hop on the shuttle to all Universal parks. Transfer time from airport: 20 minutes.

Hotel information

2,200 total rooms. All with air-conditioning, complimentary WiFi, HDTV, mini-fridge, hairdryer, coffee machine, safe, and iron and ironing board. 

Standard Rooms are 300 sq ft and have views of the courtyard and pool, with 2 queen-size beds, sleeping maximum 4 people.

Volcano Bay View Standard Rooms have amazing views of Universal's Volcano Bay, with 2 queen-size beds, sleeping maximum 4 people.

Poolside Standard Rooms have views of the courtyard and pool, with 2 queen-size beds, sleeping maximum 4 people.

Family Suite - Exterior Entry are 430 sq ft and have a living area separated by sliding partition, a kitchenette with mini-fridge, microwave and sink, outdoor access with your own exterior entry, and 2 queen-size beds plus sofa bed, sleeping maximum 6 people.

Family Suite - Interior Entry are as above, but with access from the interior hallway only.

Poolside Family Suite - Exterior Entry are 430 sq ft and have an exterior entrance, pool views, living area separated by sliding partition, a kitchenette with mini-fridge, microwave and sink, and 2 queen-size beds plus sofa bed, sleeping maximum 6 people.

Poolside Family Suite - Interior Entry are as above, but with an interior entrance only.

Volcano Bay View 2-Bedroom Suites are 772 sq ft and have amazing views of Universal's Volcano Bay, living area separated by sliding partition, a kitchenette with mini-fridge, microwave and sink, 2 bedrooms; one with 1 queen-size bed and one with 2 double beds, plus sofa bed, sleeping maximum 8 people. 

  • Book 7 nights or more for travel before 31 Dec '25 and receive up to 30% off your accommodation rates. Any applicable offers have been calculated into the prices shown. Offers may not be combinable.
  • Exclusive Virgin Benefit - Travel until 31st Dec 2024 and receive - Complimentary self-parking (saving $18 per day) - Guaranteed late check-out available until 1.00pm - Float away with two complimentary inflatable rubber rings per room, for use on the lazy river - Complimentary welcome drink (for guests age 21 or older, valid photo ID may be required. Guests under 21 years will receive a non-alcoholic drink voucher). Any applicable offers have been calculated into the prices shown. Offers may not be combinable

Complimentary transportation by shuttle buses or you can walk along guided paths to all 3 theme parks and Universal CityWalk.

Bayliner Diner (food court with 4 unique food stations including grab ‘n go items). Galaxy Bowl Restaurant (casual table service in an old-school bowling alley). The Hideaway Bar & Grille and Atomic Tonic (poolside bars serving snacks and drinks^). Swizzle Lounge (lobby bar). Shakes Malt Shoppe (serving smoothies, sundaes and more). Starbucks®. Limited pizza delivery*.

2 swimming pools, including a fun, interactive water play area for the kids, lazy river. poolside cabanas*, and waterslide. 10-lane bowling alley*. Fitness centre. Game room*. Poolside games and activities.

Resort-wide charging privileges with your room key. Complimentary merchandise delivery to your hotel from shops across Universal. Universal Studios Store. Universal Vacation Planning Centre. Complimentary WiFi. Early Park Admission† to The Wizarding World of Harry Potter™ and Universal's Volcano Bay (select attractions, ticket required). Laundry service*. 

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. To discover all the special assistance services we offer please see additional information below.

HARRY POTTER WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23).

Special assistance

* Denotes local charge.

Please note: One person must be 21 years or over in the room to check in.

^ Must be 21+ with a valid photo ID to consume alcoholic beverages.

†Requires theme park admission. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening for Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

©2023 Starbucks Coffee Company. All rights reserved. Cabana Bay Beach Resort TM & © 2023 UCF Hotel Venture II. All rights reserved.  Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (13711)
  • Very good (6147)
  • Average (2467)
  • Poor (1171)
  • Terrible (1084)
Image of the Tripadvisor rating Used to love, but won’t return again

Apr 21, 2024 Natasha B

I had previously wonderful experience with my family at Cabana Bay in December 2021 and decided to come back in May 2023. I reserved a suite with ADA accommodations due to my sick mother almost falling in the shower during my first trip. I received a confirmation call two days before my stay confirming our need for an ADA suite. We arrive and… Read more
I had previously wonderful experience with my family at Cabana Bay in December 2021 and decided to come back in May 2023. I reserved a suite with ADA accommodations due to my sick mother almost falling in the shower during my first trip. I received a confirmation call two days before my stay confirming our need for an ADA suite. We arrive and tell us that the room we requested was unavailable. Apparently there’s only one room type in the entire resort. They automatically downgraded the room to a standard room with accommodations without being asked. We preferred the suite that we requested so just accepted it with a shower chair. We were told that our check in would be expedited. We were given room keys and told that I’d receive a text with the room number. Hours later and shift change and now the manager currently has no idea about the promises made by the first manager. I had to call to ask about the status of the room and was told I needed new keys. I arrive to the front desk and there was no accommodations for shower chair, and needed to reprint our keys, and given a room on the fifth floor. They made us feel horrible about asking for what was reserved. The room we were given was all the way at the end of the hall, far from the elevator, and the toilet was not working. We called the manager and expressed our disgust and he said that all rooms were booked and we couldn’t be accommodated. Had we been appropriately attended to when we first arrived, we would’ve been disappointed, but satisfied. We wasted a whole day of our precious vacation on the phone with customer service. Luckily my mother can make due with assistance from the family, but I can’t imagine what would happen for a guest that is wheelchair bound. We reluctantly stayed, but don’t plan on returning. I gave two stars instead of one because the housekeeping staff, maintenance staff, and the young people at the front desk were helpful. Read less
Image of the Tripadvisor rating Our experience and Cabana Bay, Universal Studios

Apr 20, 2024 jojo1332 Oakville, Canada

My husband and I stayed there two years in a row and we are going again in May 2024 with our granddaughter. Very clean. Beautiful pool. Quick walk to Volcano Bay. You can walk or bus to the park. Rooms we nice and very clean. Service was great. Great value for your money. Food is good
Image of the Tripadvisor rating Nice Hotel - Shock Billing Practices

Apr 19, 2024 James G

The hotel was great and my family enjoyed the facilities. We went with a UK tour operator on a package. It was afterwards the nightmare began. WARNING - This are significant problems with your credit card after you arrive back in the UK. At checkout there was nothing to pay (as expected), however the hotel has billed one credit card for over $3k… Read more
The hotel was great and my family enjoyed the facilities. We went with a UK tour operator on a package. It was afterwards the nightmare began. WARNING - This are significant problems with your credit card after you arrive back in the UK. At checkout there was nothing to pay (as expected), however the hotel has billed one credit card for over $3k and proceeded over a couple of days to bill my other card over $6k. I am incurring hundreds of pounds of fees and charges on my cards especially as I have exceeded the limit. Loews hotels owns Cabana Bay and you have to communicate with their billing team, and their incompetence is astounding. Almost two weeks after arriving back and this nightmare is not over. If you are going from the UK, then I advise you to get a credit card separate to your normal bank accounts and only use it for the hotel. Make sure you check out in person and ask for a printout written receipt that nothing is owing. On arrival home cancel the card you used for the hotel immediately. The financial implications of this are considerable and the stress in trying to resolve is unimaginable. Other reviews I have seen seem to indicate this happens often to UK travellers. I don't want anyone else to suffer this Read less
Image of the Tripadvisor rating Lovely Hotel with excellent situation for parks

Apr 18, 2024 Dolina B

Really comfortable beds and pillows, great location right next to Volcano bay. The reception area is huge and soulless but the staff are so helpful and polite and helped us with many queries. The pools and facilities outside are lovely and the lazy river is so relaxing although you have to purchase your own tubes. Not very many bars inside or… Read more
Really comfortable beds and pillows, great location right next to Volcano bay. The reception area is huge and soulless but the staff are so helpful and polite and helped us with many queries. The pools and facilities outside are lovely and the lazy river is so relaxing although you have to purchase your own tubes. Not very many bars inside or outside Drawbacks are the food situation which is appalling it is like food outlets in a mall the seating area is huge and disjointed by the time you are served and paid for your meal and make your way over a public thoroughfare to find a table in a huge eating area your meal is cold , then you have to clear up your plates and put your trash in the bin. the absence of a decent restaurant to eat in if you are staying more than one night makes life a bit difficult Read less
Image of the Tripadvisor rating Best Resort with the best view!

Apr 18, 2024 Eden Y Boston, United Kingdom

We stayed in the Beachside Tower, 8th floor with Volcano Bay View as well as the surrounding areas. We literally will not stay anywhere else. When we get back to our room after a hard day at the parks. We love to sit down in front of the floor to ceiling high windows and watch the after-hours park operations as Volcano Bay - its very interesting.… Read more
We stayed in the Beachside Tower, 8th floor with Volcano Bay View as well as the surrounding areas. We literally will not stay anywhere else. When we get back to our room after a hard day at the parks. We love to sit down in front of the floor to ceiling high windows and watch the after-hours park operations as Volcano Bay - its very interesting. The Food court serves a decent range of foods to suit even the fussy eaters with the best Malt shake from the ice cream store. The pool is plenty big enough with the bonus of the lazy river. The resort does offer refillable mugs for a fantastic price however we opted not to use one due to the lack of Drinks machines in the resort. With Beachside being a pretty decent distance away from the only machines we could find for 24/7 use were in the food court which is a good 10 minute round trip for a refill. There were 2 machines in the pool area, But unsure if you can access these after the pool closes. Parking was plentiful, the one benefit we enjoy of using the Beachside tower, is access via the back of the resort onto Turkey Lake Road. Allowing us to skip most of the stand still traffic of the I4. As well as quick access to Walmart and other facilities. The only Negative i have to say about the resort is the Music from Volcano Bay. For me... It wasn't overly bad as im partially deaf. I could sometimes hear a faint Bass-ish sound, but nothing overly bothersome for me. My Wife however, it drove her insane! for whatever reason the Music runs from 6am-11pm. 3 hours before park opening which meant a rude awakening and 4 hours after park close. In the end we resorted to ear plugs, after which the music didn't become a problem. Bear in mind - we are on the 8th floor. I can't imagine how louder it must have been on the lower floors. We will be back, and we will be staying in the same room with Volcano View again 100%. Just please, Universal do something about Volcano Bay Music after park close. Read less