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Prices from £1369
for departures on 03 May 2016
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Rejoice rock n’ roll lovers, we’ve found your perfect Caribbean resort. Formerly the Cancun Palace, this hotel has been given the Hard Rock upgrade and keeping with tradition contains all the rock memorabilia you would expect including a jacket worn by Elvis Presley. There is a fabulous, meandering lake-style pool which features gorgeous ocean views and two swim-up bars. There’s an array of dining options to choose from including local Mexican specialities and a Brazilian steakhouse, which you can then follow with a show at the on-site theatre. All rooms have been refurbished to include special rock star twists and paraphernalia adorning the walls, there’s a double Jacuzzi in the bedroom and either ocean or lagoon view to check out your adoring fans below. There are some special kids clubs catering for all ages of children, including the brand new Little Big Club for your little ones. There is an on going schedule of live concerts, celebrity appearances and other exciting onsite activities. But if you just want to soak up the Caribbean sunshine from your private balcony, or recharge poolside, that’s fine too. Whatever makes you feel like a rock star.
On the white sands of Cancun and just a short stroll from Cancun's main shopping and entertainment area. Transfer time from Cancun airport: 30 min.Larger Map
601 rooms on 12 floors with lifts. All with air-conditioning and balcony or terrace, 32” flatscreen satellite HDTV, telephone, mini-bar stocked with soft drinks and local beer, liquor dispenser, coffee maker, in-room safe, alarm clock, hairdryer, iron and board and bathroom with double Jacuzzi tub. Deluxe Gold Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.
Deluxe Family Room, exclusively for families is 2 interconnecting Deluxe Gold Rooms with 1 king-size bed and 2 double beds. Family amenities include Xbox® 360 and DVD Player, special room service menu for kids and slippers and robes for kids.
Deluxe Platinum as Deluxe Room with 1 king-size bed or 2 double beds, sleeping max 4 adults or 2 adults and 2 children and with guaranteed ocean views.
The Market, (International buffet open for breakfast, lunch and dinner) Frida, (Mexican à la carte restaurant open for dinner) Zen, (Japanese à la carte and with Teppanyaki tables, reservations required only for Teppanyaki tables, open for buffet breakfast and à la carte dinner). Ciao Italian restaurant (open for buffet breakfast and à la carte dinner) Ipanema, (Rodizio Brazilian steakhouse open for dinner) Pizzeto, (brick-oven style pizza restaurant open for lunch) 2 swim-up bars, pool bar and lobby bar.
1 outdoor swimming pool. 2 outdoor Jacuzzis (adult only). Rock Spa with 17 treatment cabins. Fitness Centre with sauna and steam room. Beauty salon. Kids' club (4-12 years) with dining room, video and game room, air hockey, table soccer, mini-cinema, trampoline and an outdoor water paradise with kids' pool, flumes and slides and Little Big Club. 1 lit tennis courts and 1 basketball court. Table tennis. Sound of your Stay® program-borrow a guitar and jam in your room with the Ludacris headphones to keep the noise under control or simply download a free themed 15-song playlist to relax with your choice.
Daily scheduled activities including Spanish lessons, dance lessons and water volleyball. The Show Theatre with evening shows and bar service. Kids show once per week with celebrity cartoon characters, once a week.
Rock Shop. Laundry service*. Free WiFi. 24-hour room service*. Ultimate Playtime Packages can be purchased locally including babysitting and baby equipment to use during your stay.
Dress Code: Smart casual for dinner.
*Denotes local charge.
All Inclusive includes: All meals, snacks and local brand drinks by the glass. All activities and entertainment unless otherwise specified.
3 nights between 24 Dec '15-30 Apr '17.
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance pageCheck Prices Back to top
TripAdvisor Traveller Rating:
I just returned from Hard Rock Cancun and it was beyond amazing. I have stayed in many hotels in many cities around the world, but Hard Rock Cancun is by far the best. The room was spacious and its... Read more ocean view on the 9th floor allowed me to experience and observe from my balcony so many wonderful and interesting events. I observed a beautiful wedding on the beach and then was able from my balcony to see the couple's first dance and hear the absolutely loving toasts made to them as they and their guests attended the reception in an open air private area. The food in the Asian restaurant was so good. However, my experience in the Hard Rock Ciao Restaurant was beyond memorable. In addition to the food being so good, the staff provided me and my friend an experience that I will never forget. Noel was the waiter from Heaven, with his great personality and the way in which he catered to us. But my most memorable experience was Romero, more than a Ciao waiter. Romero is by far one of the most interesting artists I've observed complete a rendering from start to finish. Romero created art with chocolate sprinkles, free handed!! Yes, with chocolate sprinkles I saw him create a splendid work for a couple celebrating their 29th anniversary. I could not believe my eyes as I watched him!! My friend and I took pictures of his splendid creation and shared with Romero our complete joy at seeing him complete his artistic work so effortlessly and with such sincere joy. Also important to me was how humble Romero was when we gushed over his uniquely, amazing artistic accomplishment done with chocolate sprinkles and no stencil or template. The beach and swimming pools were delicious and, again, the staff were so kind. Hard Rock Cancun is the best, all around. Make sure you go to it's Ciao Restaurant and ask for Romero, the amazing artist, and Noel, the greatest waiter ever. Michelle W. Read less
Great week of vacation! We had four generations with us (from 20 months to 74 years), and everyone had an awesome time. Food was great, facilities clean and nice and the service was excellent. I... Read more would like to specially mention Wilbert at the pool bar, who was going on his lunch break and took the time to go find my crying grandbaby some ice cream. Thank you so much! We will definitely return!!! Read less
We recently stayed at the hardrock cancun for 7 nights. It was absolutely wonderful! We stayed with our two daughters - 4 years and 20 months. The entire staff went out of their way to make sure our... Read more kids were happy. Wilbert at the swim up bar was absolutely amazing! He went out of his way to make our kids have a great time. Veronica and margarita were awesome waitresses as well. This is a very kid friendly place. The kids club is wonderful. Absolutely no complaints! Excellent job hard rock! We cant wait to come back! Read less
Went to a business travel loved the hotel and the good care of Hector from security My fiancee lost her iPhone6 and he made everything he could to recover it The only thing that needs to... Read more Went to a business travel... loved the hotel and the good care of Hector from security... My fiancee lost her iPhone6 and he made everything he could to recover it... The only thing that needs to improve is the Friday POP Show.. the girl dressed as Beyonce was great... everything else... I thought, because of the great hotel, that there will be singers instead of dancers... Anyway... Thanks Hard Rock! Had amazing times! Read less
As you drive up the guitar shaped drive and step into lobby you are greeted with a glass of champagne . The atmosphere is amazing ,staff can not do enough for you . rooms are lovely and clean mini... Read more bar are restocked daily and pools exceptionally clean Entertainment all day and night . Food was fantastic and beach was amazing pure paradise will definately visit again Read less