Secrets the Vine Cancun

Cancun, Mexico

Virgin rating

The hotel

This is Secrets first ever resort in Cancun and it’s a stunner! Adults-only and Unlimited-Luxury®, the design is cutting edge with every state-of-the-art facility you can think of. All rooms have private balconies revealing magnificent views of every sunrise and sunset over the ocean or lagoon. For true indulgence, head to the Secrets Spa by Pevonia®, inspired by local cave-like structures and cenotes; it’s a sublime experience, guaranteed to take your breath away! If yoga is more your thing, join like-minded others for some zen-like meditation in the open air or head to the pool for a spot of water aerobics. If you’ve always wanted to salsa, there are dancing lessons galore. After an action-packed day, or indeed a day just spent soaking up the sun — the choice is yours — head back to your beautifully appointed suite for sundowners on the terrace or enjoy a sommelier-led wine tasting with some of the world’s finest wine collections. When it comes to dining, again you’re spoilt for choice. The finest cuisine from around the world is served to you in a variety of restaurants, each one the perfect venue to linger in a while, soaking up the romantic atmosphere. Fancy a film after dinner? Some evenings there are films on the beach or dance the night away in the sports bar to the latest DJ-spun tunes!

Amenities

  • Kayaking
  • Sailing
  • Scuba Diving
  • Snorkelling
  • Windsurfing
  • Honeymoon
  • Wedding
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Spa

Where is it

In central Cancun, alongside a powder-white beach, conveniently located close to enticing nightlife, fine restaurants and fabulous shopping. Transfer time from Cancun Airport: 20 minutes.

Hotel information

497 rooms. All with air-conditioning, balcony, Italian porcelain floors, teak wood furnishings and welcoming beds dressed with the finest luxury linens. Luxurious bathrooms wrapped in white glass. Satellite TV, telephone, complimentary WiFi access, mini-bar, tea/coffee maker, iPod docking station, safe, hairdryer, iron and board, chaise lounge or sofa, 24-hour room service, bathrobes and slippers and his-and-hers armoire. Deluxe Partial Ocean View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

All Inclusive of: Unlimited-Luxury® includes all meals (full breakfast, lunch and dinner) and snacks. Unlimited beverages including domestic and International alcoholic and non-alcoholic drinks at any of the resort bars. Concierge services. Pool and beach wait service. WiFi. No wristbands required. All gratuities. All activities and entertainment above unless otherwise stated. 24-hour room service. Mini-bar (refreshed daily with soft drinks, juice, bottled water and beer).

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at companion properties (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).

Deluxe Ocean View Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults.

Junior Suite Ocean View Rooms with seating area and 1 king-size floating bed, sleeping maximum 2 adults.

Honeymoon Suite Ocean View Rooms with 1 king-size floating bed and separate seating area, sleeping maximum 2 adults.

Honeymoon Suite Ocean Front Rooms with stunning ocean front views, 1 king-size floating bed and separate seating area, sleeping maximum 2 adults.

Master Suite Ocean View Rooms with breathtaking views over the Caribbean Sea and television lounge/den that can be utilised as a second bedroom with pull-out sofa, main living area with dining table, 1 king-size floating bed, in-room soaking tub and corner terrace, sleeping maximum 3 adults.

Master Suite Ocean Front Rooms are as Master Suite Ocean View Rooms but with stunning ocean front vistas, sleeping maximum 3 adults.

Preferred Club Deluxe Ocean View Rooms are as per Deluxe Ocean View Rooms but with personal receptionist concierge allowing guests to check-in on their own floor, 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Preferred Club Junior Suite Ocean View Rooms are as per Preferred Club Deluxe Ocean View Rooms but with separate seating area, sleeping maximum 2 adults.

Preferred Club Honeymoon Suite Ocean View Rooms and Preferred Club Honeymoon Suite Ocean Front Rooms offer a private balcony with teak wood furnishings with stunning ocean views, with 1 king-size bed sleeping maximum 2 adults.

Preferred Club Master Suite Ocean View Rooms with 1 king-size bed and a pull-out sofa bed, sleeping maximum 3 adults.

Preferred Club Master Suite Ocean Front Rooms offer a spacious living area with Italian porcelain floors, dining table, sitting area and sofa. With 1 king-size bed and a pull-out sofa bed sleeping maximum 3 adults.


Preferred Club Benefits include:

  • Private Preferred Club Lounge 
  • Preferred status and amenities 
  • Concierge service 
  • Daily Continental breakfast service in the lounge 
  • Afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors in the lounge 
  • Private swimming pool 
  • Pillow menu 
  • Complimentary newspaper in room every day (English or Spanish) 
  • Complimentary computer access in Preferred Lounge 
  • Upgraded mini-bar service 
  • Upgraded bath amenities

7 reservation-free restaurants: Market Cafe (main buffet restaurant for breakfast and lunch, Mexican food for dinner), Nebbiolo (Italian restaurant), Dragons (Asian fusion restaurant), Olio (Mediterranean restaurant), Sea Salt Grill (Peruvian cuisine), Bluewater Grill (grill and steak restaurant), Barefoot Grill (snacks/grill). The Vine Bazaar: The Café (24-hours, premium coffee, snacks, late night bites). Room service (24 hours). 7 bars. Signature element of wine with a winery or wine wall including over 3,000 varieties of wine. Sommelier-led wine tastings* with some of the world’s finest wine collections as well as wine pairings and wine education.

Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at companion properties (terms and conditions apply).

Outdoor lounge, piano lounge, sports bar. Evening entertainment. Live music. Theme party nights. Films on the beach. Sommelier-led wine tastings*. Cocktail classes.

3 infinity pools and terrace swimming pool, outdoor whirlpool. Fitness centre. Secrets Spa by Pevonia®* with beauty salon*. Outdoor yoga. Water aerobics. Football. Volleyball. Deep-sea fishing*, scuba diving* and snorkelling*. Table tennis. Billiards. Dancing lessons. Discounted green fees at a nearby golf course (golf cart rental* mandatory, transportation not included, terms and conditions apply, subject to change). Wine tasting*. Mixology cocktail classes.

Laundry/dry-cleaning service*. 24-hour front desk. 24-hour room service and concierge services. Currency exchange, business centre, gift shop*, game area, travel agency* and car rental*. Complimentary WiFi throughout.

* Denotes local charge.

Please note: no reservations need to be made in any of the restaurants.

Please note: adults-only hotel for guest aged 18 years and over.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (13540)
  • Very good (2296)
  • Average (859)
  • Poor (328)
  • Terrible (295)
Image of the Tripadvisor rating All inclusive hotel experience is pretty good but could improve

Mar 28, 2024 lee z

Enjoyed our stay here as the hotel and facilities are great as well as friendly services however the food was not very good at the specialty restaurants (except Italian it was good) or the room service menu was lacking. Also didn’t enjoy that our first day there hotel staff pulled us aside on our way to the beach and sales pitched us for 45… Read more
Enjoyed our stay here as the hotel and facilities are great as well as friendly services however the food was not very good at the specialty restaurants (except Italian it was good) or the room service menu was lacking. Also didn’t enjoy that our first day there hotel staff pulled us aside on our way to the beach and sales pitched us for 45 minutes on joining the secrets VIP club. That was extremely aggravating. Read less
Image of the Tripadvisor rating Sergio to the rescue

Mar 27, 2024 Relax65317074277

It's the end of a quick vacay to relax and enjoy and it couldn't be any better, this last days have been really cloudy but Sergio always shared with us he's incredible good vibes and smile, he really helped it be better even the weather wasn't like we wanted. Oh! Let's not forget about Angel, Pedro, Andre and Rogelio great staff, kinda good hotel.
Image of the Tripadvisor rating A little bit of paradise

Mar 27, 2024 Jocorami

We stayed here for a week at the end of March 2024. I arrrvied having been ill with a migraine on a ten hour flight, and although at the time I couldn’t think of anything worse a welcome champagne was offered! The staff were actually brilliant at quickly understanding I felt rubbish and we were quickly shown to the room and no one tried to demo… Read more
We stayed here for a week at the end of March 2024. I arrrvied having been ill with a migraine on a ten hour flight, and although at the time I couldn’t think of anything worse a welcome champagne was offered! The staff were actually brilliant at quickly understanding I felt rubbish and we were quickly shown to the room and no one tried to demo the blinds or mini bar - the just let me shower and rest which was massively appreciated. Our butlers Sandra and Raquel were helpful without being in your face. We had a lovely room and balcony with a view of the lagoon and back and the room was spacious, clean, furnished to a high standard and the air con was brilliant, cold and quiet. We had an excellent choice of restaurants, we actually preferred the sea grill for breakfast rather than the restaurant by the private pool as it has a wide choice, quick service and you could see the sea. The gym was good for a hotel gym although a couple of items were out of service the whole stay, there was pressure on the treadmills but we countered this by running early outside. The service by the pool was excellent, we found it quite easy to get sunbeds and again the Butlers were very attentive. There was good entertainment by the pool and in the evenings. We particularly enjoyed the music in the red vine bar. We did not have a bad meal all trip - one restaurant did forget the beef in my partners meal 😂 but it was quickly rectified. The quality of food, drinks, coffee and cookies was excellent - the trips arranged from the hotel by am star were great had the beach was stunning. I would not hesitate to look at another hotel in this chain for our next vacation. Read less
Image of the Tripadvisor rating BEST VACATION EVER

Mar 27, 2024 John B

I was nervous booking after reading some reviews but I must say our stay was like something out of a fairy tale. We made sure to tip well, which they all very much earned and deserved. I was very disappointed to see how many people did not tip at all for dinks and food and it broke my heart. You could see the gratitude in the workers faces when… Read more
I was nervous booking after reading some reviews but I must say our stay was like something out of a fairy tale. We made sure to tip well, which they all very much earned and deserved. I was very disappointed to see how many people did not tip at all for dinks and food and it broke my heart. You could see the gratitude in the workers faces when you gave them praise and left a tip, it made the trip so much better! A little bit goes a long way with them. People who say they get paid and shouldnt have to tip extra, are the same people leaving the bad reviews so take that as you will regarding tipping. Our butler Alberto was amazing, we wanted for nothing!! Our waiters Pumba lol, Alejandro and Altoro were amazing. Im sure I am forgetting many names but point is, it is not the hotel that makes this place amazing, it is the hard workers that made this vacation so please be sure to factor in tip money with you book your vacation and they will give you the best time of your life!!! We will be back every year because of the staff!! Read less
Image of the Tripadvisor rating No AC

Mar 26, 2024 scottbH5158JA

6th trip here. Staff is great but the complete lack of AC makes it unbearable to sleep. Multiple requests and multiple messages of problem solved without a solution or explanation. Again, staff is great but the management lets them down. Unfortunate.