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This is Secrets first ever resort in Cancun and it’s a stunner! Adults-only and Unlimited Luxury®, the design is cutting edge with every state-of-the-art facility you can think of. For true indulgence, head to the Secrets Spa by Pevonia, inspired by local cave-like structures and cenotes; it’s a sublime experience, guaranteed to take your breath away! If yoga is more your thing, join like-minded others for some zen-like meditation in the open air or head to the pool for a spot of water aerobics. If you’ve always wanted to salsa, there are dancing lessons galore as well as euro bungee for heart-stopping thrills and spills. After an action-packed day, or indeed a day just spent soaking up the sun – the choice is yours – head back to your beautifully appointed suite for sundowners on the terrace. When it comes to dining, again you’re spoilt for choice. The finest cuisine from around the world is served to you in a variety of restaurants, each one the perfect venue to linger in a while, soaking up the romantic atmosphere. Fancy a film after dinner? There are films on the beach or dance the night away in the sports bar to the latest DJ-spun tunes!
Alongside a powder-white beach with crystal-clear views of the Caribbean Sea.
495 rooms. All with air-conditioning, balcony, satellite TV with pay-per-view films, telephone, complimentary WiFi, mini-bar, tea/coffee maker, iPod docking station, safe, hairdryer, iron and board. Deluxe Ocean View Room with a king or 2 queen floating beds, sleeping up to 3 adults.
Junior Suite Ocean View - as above but with seating area and king-size floating bed, sleeping max 2 adults.
Honeymoon Suite Ocean View Room - with king-size floating bed and separate seating area, sleeping max 2 adults.
Honeymoon Suite Ocean Front Room - with stunning ocean front views, 1 king-size floating bed and separate seating area, sleeping max 2 adults.
Master Suite Ocean View Room - with breathtaking views over the Caribbean Sea and television lounge/den that can be utilised as a second bedroom with pull-out sofa, main living area with dining table, a king-size floating bed, in-room soaking tub and corner terrace, sleeping max 3 adults.
Master Suite Ocean Front Room - as Master Suite Ocean View Room but with stunning ocean front vistas, sleeping max 3 adults.
Preferred Club Deluxe Ocean View Room - description as per Deluxe Ocean View Room but with personal receptionist concierge allowing guests to check in on their own floor, 1 king- or 2 queen-size floating beds, sleeping max 3 adults.
Preferred Club Junior Suite Ocean View - as per Preferred Club Deluxe Ocean View Room but with separate seating area, sleeping max 2 adults.
Preferred Club Honeymoon Suite Ocean View, Preferred Club Honeymoon Suite Ocean Front, Preferred Club Master Suite Ocean View, Preferred Club Master Suite Ocean Front are also available at a supplement.
Preferred Club Benefits include: Private Preferred Club Lounge, preferred status and amenities, concierge service, daily continental breakfast service in the lounge, afternoon hot and cold hors d’oeuvres, exquisite desserts & fine liquors in the lounge, private swimming pool, pillow menu, complimentary newspaper in room every day (English or Spanish), free Internet access in-room (with your own device), free computer access in Preferred Lounge, upgraded mini-bar service, Upgraded bath amenities.
Market Cafe (main buffet restaurant), Nebbiolo (Italian restaurant), Dragons (Asian fusion restaurant), Olio (Mediterranean restaurant), Sea Salt Grill (International cuisine), Bluewater Grill (grill and steak restaurant), Barefoot Grill (snacks/grill).
Infinity-edged swimming pool, Jacuzzi. Fitness centre. Secrets Spa by Pevonia with beauty salon*. Outdoor yoga and meditation. Water aerobics. Deep-sea fishing*, scuba diving*. table tennis. Billiards. Cocktail classes. Dancing lessons. Complimentary green fees at nearby golf course (golf cart* mandatory, Terms and conditions apply, subject to change)
Outdoor lounge, piano lounge, sports bar. Evening entertainment. Live music. Theme party nights. Weekly manager’s cocktail party. Films on the beach. Wine tastings.
Laundry/dry cleaning service*. 24-hour concierge. 24-hour room service. Free WiFi throughout. Download the hotel’s “Unlimited Connectivity” App which enables free local calls, room to room calls, access to daily activities, restaurant menus and schedules, hotel maps and local attraction info.
*Denotes local charge.
No wristbands are required.
No reservations required need to be made in any of the restaurants.
All meals (full breakfast, lunch and dinner) and snacks. Unlimited beverages including domestic and International alcoholic and non-alcoholic drinks at any of the resort bars. All gratuities. All activities and entertainment above unless otherwise stated. 24-hour room service.
Enjoy the Sip, Savour and See dining experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort nightly entertainment at any of the Secrets, Dreams or Now Resorts in the area (Terms and conditions apply).Book this hotel Back to top
TripAdvisor Traveller Rating:
They keep this resort immaculate. Has a modern comfortable feel. Very secure. The staff was all very friendly. The resort is smaller in terms of it's footprint, but didn't seem over crowded at any... Read more point during our stay. Several pools and a nice beach front. Seemed like most people staying here were in their 30-40s. No kids... Pretty calm not much of a party scene. The breakfast buffet is amazing!! But the rest of the restaurants, not so much. I expected better quality for the price of the resort. The restaurants offer a good variety, but the quality just isn't there. The 24hr room service is nice. Didn't use the gym but it looked very nice and well equipped. The rooms aren't very sound proof you can hear whats going on in the hallway and the rooms next door if they are loud. Didn't bother us too much. Read less
Had an awesome ocean and bay view from our room on the eighteenth floor. Nice balcony but I would have preferred a little more privacy between each balcony. Beautiful big shower and two separate... Read more sinks. Fridge stocked nicely and included in price. Air conditioner went down to low of 68 degrees but really didn't feel that cool. Four beautiful pools and the beach was fabulous. Good food. But top shelf liquor? I have grey goose martinis, they had absolute for top shelf. Also, not many choices for shots, besides tequila of course. Our complimentary golf cost about $150 US per person. We were there for a destination wedding. Staff did a great job, food and setting was great. Read less
Young group of 3 girls, didn't think it would be safe but as soon as we arrived at the hotel we completely felt at ease and safe, basically home from home. We had an 10 hour flight and were greeted... Read more with champagne and a cloth which changed our mood! It's next to all the nightlife, which is really handy. The hotel is very lively to say the least! Which made this hotel the full package and exceeded of what I thought it would be. If any one wants a crazy party time in the amazing Caribbean come to this hotel! From the staff to the booze cruise this holiday was EXCEPTIONAL!!! Read less
Fantastic!!!! I very luckily won a holiday to Cancun last week and won a 7-night stay at Secrets The Vine Cancun. I had never been to Cancun but had always wanted to go. I had also never been to... Read more an all-inclusive hotel before - the idea of going to a hotel where you have to eat the same breakfast, lunch and dinner from the one hotel restaurant just didn't appeal to me....I love food and would get bored very quickly from eating at the same place over and over again. I had never heard of the Secrets group before winning a competition last week (through a radio station) so I was quick to Google the resort to see what I had actually won. I became excited instantly after looking at their website and finding out they had 7 restaurants in the resort to choose from, three pools and 5 bars. There was very little chance of getting bored from so much variety. When I arrived at the hotel, I was totally blown away. The hotel looks huge from the outside, and has a huge reception and lobby area - it's stunning. A group of us (competition winners) were welcomed by a champagne reception and exceptionally friendly staff, all with wide smiles. I thought this reception was special because we were competition winners, however I noticed throughout our stay, there were loads of other guests that received cocktail/champagne receptions as they arrived at the hotel - what a lovely way to welcome a guest! Our room was amazing - I think we had a deluxe room, and it was really big a spacious. The shower and bathroom were large walk-in glass cubicles and there were two sinks/mirrors and 2x large wardrobes. Very luxurious and spacious. The beds were incredibly comfortable - it was so hard getting out of bed in the mornings as they are so comfortable, but we didn't want to miss the glorious morning Cancun sun so made it out :) The rooms were very well serviced, and extremely clean. Actually, the whole resort was impeccably clean...the rooms, the lobby, the restaurants, the pools, the bars, the spa etc. There are 7x places to eat at Secrets The Vine. My favourites were the Italian restaurant and the Grill, both situated on the 12th floor. Having said that, the food at the other restaurants was delicious too. The grill served fantastic steak - being from Brazil, I love my meat, so was very pleased to see Fillet Mignon on the menu, especially as it was all-inclusive. Yes, I had the steak 3 times as it was so good. The grill restaurant had a wide range of different meats, as well as fish and vegetarian options. Actually, all the restaurants had lots of variety to suit every taste bud. Again, surprising to see this much variety at an all-inclusive resort - you'd expect to have a very small menu with very small portions. The portion size was perfect and the taste was delicious. The restaurants are very well designed and decorated - table cloths, 2 sets of cutlery and water/wine glasses with cotton napkins - it felt like you were dining out at top restaurants. There were times where we couldn't decide what to eat as it all looked so good, so the waiters let us choose 2-3 things each - how amazing! The buffet food at the Market restaurant was great too - not as delicious as the al-a-carte menus at the restaurants, but still very tasty indeed. The breakfast everyday was delicious too...we'd have 3 servings every morning as we wanted to eat everything! They had various cereals, fruit, pastries and bread, different meats and cheeses, cooked breakfast e.g. eggs, sausages, bacon etc etc etc. So much choice for breakfast. Be aware that you'll probably put on a bit of weight during your stay...I put on 4 kg as I couldn't stop eating the yummy food! The drinks and cocktails are also fantastic! They have a cocktail of the day which obviously changes daily, and have a wide range of other cocktails, beverages, beer, wine etc. All good....and all-inclusive! Entertainment. The hotel has a fantastic, dedicated entertainment team. Every morning, they would have an aqua aerobics class in one of the pools - they would play fun/latin/bouncy music to get everyone in the spirit for a bit of late morning exercise. I would usually head out to the pool-side at around 9am each morning, and the highlight of the morning would be when they played music and got the class going - the team perform a fun dance to the track and you can't help but join it - it really livens up the morning and gives you that happy feeling that you're on holiday. The entertainment team will put on lots of different activities throughout the day that cater for all ages. Every day, the house keeping team will leave a leaflet (like a mini newsletter) in the bedroom which informs you of the days activities - they all sounded really fun so we found ourselves getting involved in most activities. There's always yoga in the morning at around 8am, then aqua-aerobics at around 11-12pm. They had cocktail making classes, poker tournaments, ping pong tournaments, live band performances, live female singer performances, Spanish lessons to name a few. We were there during the Oscars, so on the Oscars awards night, they went all out to celebrate. They put up a large projector screen in the evening by the pool with large round dining tables around the poolside with an open air buffet. It was such a lovely evening - sitting around a table with other guests and watching the Oscars over yummy food. They had decorated the whole of the outside of the hotel by the pools - red carpet, directors chair, large white stars and an Oscar statue etc - you can see the photo's on the hotel's Facebook page. It was a great evening. They also threw a Mardi Gras party on the beach in the evening - they set up a stage and light up dance floor on the actual beach and we partied the night away. Lots of fun stuff to do all the time. There's also piano player in the early evenings in the lobby, so it was nice to sit in the lobby for an early drink before dinner, listening to the relaxing pianist. The most impressive thing about the whole resort was the staff. I have never come across such a fantastic team of dedicated, enthusiastic, kind staff members before. The hotel probably has around 400+ staff members working throughout the resort, and every single one of them were so polite, very attentive and just excellent. They all remember your name, and so every day, they personally greet you, whether it's when you arrive at the pool, when you have the breakfast in the morning, or when you sit down for dinner at one of the restaurants. They all remember you and give you excellent, first class service. Not once was it ever too much or intrusive etc - they are very friendly and attentive, but never overpowering, and you often find yourself wanting to chat to them. The concierge team are extremely helpful - no matter how small or big your request is, they can fulfil your every request and always in a pleasant manner. For some strange reason, my phone wasn't connecting to the hotel WiFi - my friends phone was picking up all the different hotel WiFi signals, but my phone was very temperamental and wouldn't register any signals. One of the concierge members called Eugenio (?) spent an hour and a half with me and my phone trying to fix it and get it to work - they called their I.T technician and WiFi provider to check for any problems, which proved it was my phone. After an hour and a half, the staff member managed to fix the problem. I was very appreciative of his efforts to help me and spending so much time trying to connect my phone to the internet. I would've probably given up after 15 minutes, but he was there for so long with me. Such a very dedicated and helpful staff member. Another two members of staff I can remember are Alan and Victor from the Entertainment team. They were both so friendly and would come and talk to us every day around the pool to ask how our holiday was going, whether we needed anything, whether we'd want to get involved in any of the activities etc - as mentioned, the cocktail class was super fun! Both very friendly members of staff and exceptionally hard working. I can't recommend this hotel enough. I've never been to an all-inclusive 5* resort, but I will definitely want to do it again, and will definitely be visiting one of the Secrets hotels in the near future. It has set the bar very very high and I will always compare any future trips to my holiday to Secrets The Vine. I am blown away by how great the staff were, how welcoming and friendly everyone was, how luxurious the resort felt etc. A very strong 10 out of 10 for this resort. Completely fantastic, not a bad word to say. I flew back to London yesterday, and am already planning my trip back as I loved it so much! Thank you so much Secrets The Vine for a holiday I'll never forget! Read less
Just spent a week at Secrets, the Vine in Cancun Mexico. This has been our 15th trip to the Carribean and we have always stayed at 4.5 to 5 star resorts. Gotta say this place has topped them all... Read more . We were in a preferred club deluxe oceanview room which is just one step beyond the run of the house and from a cost prospective just a few hundred dollars more. MONEY WELL SPENT!!!!!! recommend it highly. Upon arrival we were greeted by our butler who insisted on carrying everything for us including my purse and my sweater. After enjoying a fresh cold cloth and armed with a glass of champagne we travelled to the 21st floor where our check in was personalized. Yes they go thru the options of available discounts and do ask for you to participate in a time share presentation but once we said no....they quickly move on. From there we were escorted to our room were I insisted that I wanted to unpack myself much to the distress of our butler :). Quickly picking up that we enjoyed wine our butler ensured a bottle was delivered to our room mostly every evening and was eager to take care of any whim we possibly had. Our room was lovely, modern but typical of what you would expect of a 5 star hotel. The view was spectacular. Contrary to other reviews my favorite part was the shower. Two nozzled ..2 person shower that was amazing. The water pressure was fantastic with lots and lots of hot water. I would love to have that shower in my house. The lighting system is a little tricky but once you figure it out its pretty cool. The only negative I could comment on is the lighting over the basins is poor which was mildly annoying for my husband when trying to shave and for me when applying make up. Service from the staff was the best I have ever seen in the Carribean and normally service there is pretty good. We normally bring insulated cups when travelling .....we could have left them behind. Didn't matter if you were at the beach or a pool the wait staff ensured you drink was never empty and the stemware they used was large and presentation was first class. Regardless of where you were in the hotel the service staff jumped at any need whether demonstrated by you or simply anticipated by them. They were amazing - ALL OF THEM! I absolutely have to point out one though that stood out which was pretty hard to do in this place. His name is Teo and he worked the beach, dragging loungers and umbrellas everywhere (most of the time running) and if he wasn't doing that he was dragging towels. This boy never stopped...ever. My husband and I watched him all the time simply because we never saw anyone work that hard in our lives anywhere...ever and we have a very strong work ethic ourselves. His smile and diligence never waivered day in....day out. This guy was amazing. The restaurants were excellent. We especially liked the Italian but Olio's was pretty awesome too. The entertainment (that we did participate in ....we retire pretty early in favor of an early morning start) was exceptional. Our highlight was Oscar night. They did an amazing job!. The decorations were everything Oscar and a dinner was served poolside with a live stream of the Oscars on a large (very clear) screen. It really was well done. We were also given a free hydrotherapy at the spa (comes with the preferred status) as well. it included sauna, steam room, hot tub and ice water dip. it felt amazing. Cancun being Cancun the beach as beautiful as it is was treacherous for most of the week. The first 2 days the waves were so much fun but after that it was pretty risky. So we spent most of our time at the pools. They were wonderfully clean but come the afternoon really ....really warm. All in all we had a wonderful time at this absolutely spectacular resort. Not sure if next year I'll actually be returning to this Secrets but I'm pretty confident I'll be returning to a Secrets somewhere. Read less