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This is Secrets first ever resort in Cancun and it’s a stunner! Adults-only and Unlimited-Luxury®, the design is cutting edge with every state-of-the-art facility you can think of. For true indulgence, head to the Secrets Spa by Pevonia, inspired by local cave-like structures and cenotes; it’s a sublime experience, guaranteed to take your breath away! If yoga is more your thing, join like-minded others for some zen-like meditation in the open air or head to the pool for a spot of water aerobics. If you’ve always wanted to salsa, there are dancing lessons galore as well as euro bungee for heart-stopping thrills and spills. After an action-packed day, or indeed a day just spent soaking up the sun – the choice is yours – head back to your beautifully appointed suite for sundowners on the terrace. When it comes to dining, again you’re spoilt for choice. The finest cuisine from around the world is served to you in a variety of restaurants, each one the perfect venue to linger in a while, soaking up the romantic atmosphere. Fancy a film after dinner? There are films on the beach or dance the night away in the sports bar to the latest DJ-spun tunes!
In central Cancun, alongside a powder-white beach. Transfer time from Cancun airport: 30 min.Larger Map
495 rooms. All with air-conditioning, balcony, satellite TV with pay-per-view films, telephone, complimentary WiFi, mini-bar, tea/coffee maker, iPod docking station, safe, hairdryer, iron and board. Deluxe Ocean View Room with a king or 2 queen floating beds, sleeping up to 3 adults.
Junior Suite Ocean View - as above but with seating area and king-size floating bed, sleeping max 2 adults.
Honeymoon Suite Ocean View Room - with king-size floating bed and separate seating area, sleeping max 2 adults.
Honeymoon Suite Ocean Front Room - with stunning ocean front views, 1 king-size floating bed and separate seating area, sleeping max 2 adults.
Master Suite Ocean View Room - with breathtaking views over the Caribbean Sea and television lounge/den that can be utilised as a second bedroom with pull-out sofa, main living area with dining table, a king-size floating bed, in-room soaking tub and corner terrace, sleeping max 3 adults.
Master Suite Ocean Front Room - as Master Suite Ocean View Room but with stunning ocean front vistas, sleeping max 3 adults.
Preferred Club Deluxe Ocean View Room - description as per Deluxe Ocean View Room but with personal receptionist concierge allowing guests to check in on their own floor, 1 king- or 2 queen-size floating beds, sleeping max 3 adults.
Preferred Club Junior Suite Ocean View - as per Preferred Club Deluxe Ocean View Room but with separate seating area, sleeping max 2 adults.
Preferred Club Honeymoon Suite Ocean View, Preferred Club Honeymoon Suite Ocean Front, Preferred Club Master Suite Ocean View, Preferred Club Master Suite Ocean Front are also available at a supplement.
Preferred Club Benefits include: Private Preferred Club Lounge, preferred status and amenities, concierge service, daily continental breakfast service in the lounge, afternoon hot and cold hors d’oeuvres, exquisite desserts & fine liquors in the lounge, private swimming pool, pillow menu, complimentary newspaper in room every day (English or Spanish), free Internet access in-room (with your own device), free computer access in Preferred Lounge, upgraded mini-bar service, Upgraded bath amenities.
7 reservation-free restaurants: Market Cafe (main buffet restaurant), Nebbiolo (Italian restaurant), Dragons (Asian fusion restaurant), Olio (Mediterranean restaurant), Sea Salt Grill (International cuisine), Bluewater Grill (grill and steak restaurant), Barefoot Grill (snacks/grill). 6 bars. Enjoy the Sip Savour and See dine around experience and indulge in dinner, sip an artfully prepared cocktail and see nightly entertainment at the neighboring Secrets, Dreams and Now Resorts & Spas.
Infinity-edged swimming pool, Jacuzzi. Fitness centre. Secrets Spa by Pevonia with beauty salon*. Outdoor yoga and meditation. Water aerobics. Deep-sea fishing*, scuba diving*. table tennis. Billiards. Cocktail classes. Dancing lessons. Complimentary green fees at a nearby golf course (golf cart rental* mandatory, transportation not included, terms and conditions apply, subject to change).
Outdoor lounge, piano lounge, sports bar. Evening entertainment. Live music. Theme party nights. Weekly manager’s cocktail party. Films on the beach. Sommelier-led wine tastings.
Laundry/dry cleaning service*. 24-hour concierge. 24-hour room service. Free WiFi throughout. Download the hotel’s “Unlimited Connectivity” App which enables free local calls, room to room calls, access to daily activities, restaurant menus and schedules, hotel maps and local attraction info.
*Denotes local charge.
No wristbands are required.
No reservations required need to be made in any of the restaurants.
Unlimited-Luxury® includes all meals (full breakfast, lunch and dinner) and snacks. Unlimited beverages including domestic and International alcoholic and non-alcoholic drinks at any of the resort bars. All gratuities. All activities and entertainment above unless otherwise stated. 24-hour room service.
Enjoy the Sip, Savour and See dining experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort nightly entertainment at any of the Secrets, Dreams or Now Resorts in the area (Terms and conditions apply).
This property may be unsuitable for some customers. There are 12 steps to the Sports Bar and 17 steps to the beach. The Virgin Holidays Special Assistance Team can be contacted by e-mail at email@example.com or call us on 0844 557 3998, Monday-Friday 9.00am-5.30pm.Check Prices Back to top
TripAdvisor Traveller Rating:
This hotel was wonderful from the time we walked through the door we were treated with such kindness and appreciation. The staff always displayed a willingness to help and the food was AWESOME! I... Read more would definitely stay here again. Preferred club- In my opinion the only benefits to the preferred club would be private check-in, bigger room and free wifi in the room. Entertainment- they really lacked in this department. There was a live band one of the 5 nights we stayed and that band was AWESOME! The other nights they didn't have much going on. Restaurants- there are several different choices of restaurants to dine in. We ate at the Bluewater grill, market cafe (buffet) Nebbiolo and Halftime sports grill. You can't go wrong with any of the restaurants on site the food was great! We ordered room service quite a few times and the service was about 45 minutes each time but the food was delicious. All in all it was a wonderful hotel and given if we ever decide to return to Cancun we will definitely stay here! Read less
We just arrived home from our second trip at Secrets the Vine and had a good experience; but not as great as the last time. First off, Adria and Manuel in the Vine Lounge maybe the two best... Read more bartenders that we have encountered at any resort. Not only do they go above and beyond on their job, they are professional and make a great espresso martini. The food at this resort is above average. I think the breakfast maybe one of the better resort breakfasts’ I have ever had. Their lunch is basic, but pretty good. Dinner was up and down. For the most part our dinners were good. The Oriental place Dragons is very good and we had a good experience at the Mexican restaurant as well. Rudy did an exceptional job as our server. We went to the Italian place two nights and while the food was good both nights the service was a little slow the first night but nothing major. Everyone in our party was disappointed at the steak place. Not only was the food blah, the service was really slow. It took over 45 minutes after we sat down to get our appetizers and just under 2 hours to complete the whole meal. The pool is nice and the service is good at the pool. Oliver was by every 10 minutes or so making sure our drinks were filled. The entertainment staff was good and never pushy to join the events going on. The preferred pool is nice, but it doesn’t get the breeze as the two main pools. The rooms are nice, but the lighting system is atrocious. I debated on giving the resort a 3 rating but I’m hoping we just had bad luck with our room. If you get room 2323, ask for a new room right away. On two different nights, our room lights would not go off. They had to send someone up twice to reset the switch. We heard from another couple that the same things happened to them. Our room was also right by the elevator and every morning around 7:00 we could hear the carts from whatever, walking back and forth in the hall way. This was a major distraction. Overall the resort was nice and I would go back, but would request a room away from the elevator. Other good servers/workers: Jairo in the lounge, Victor at one of the restaurant bars, and Michelle the waitress at the lounge Read less
The food, staff. resort, rooms, activities all made our honeymoon extra special. I highly recommend this resort to anyone that wants to be treated extra special. I honestly do not have one complaint... Read more . We are already planning our next trip to another Secrets resorts. All I can say is the pictures do not even do justice for this little piece of heaven. Read less
We have just returned from our second stay at this hotel, our stay last year was faultless, but unfortunately, there were a few negatives this time. Let me start with the positives. Most of the... Read more staff is extremely helpful and could really not do enough for you. I have to mention Cesar Mendicuti at this stage, as he was just amazing, he really looked after us and made us feel very special. We also enjoyed the entertainment, I can really recommend Armando the mind reader, the Circus show was breath taking and finally, the Argentinian Gaucho was something very different and very enjoyable to watch. The rooms were still very nice and extremely clean. Unfortunately I cannot say the same about the pools. Nearly all of them have already got yellow or green staining, which does not look very inviting and one of the pools was constantly covered by a thick layer of grease! There were also cleanliness issues in one of the main restaurants, we observed food splatters on most of the walls, which were there throughout our whole holiday. The cleaning staff just brushed around them. We were also not very impressed with the service we received in the italian restaurant "Nebbiolo". There were issues already during our last stay, which we thought were a one off, but this is obviously not the case. First of all, it took ages until we were served. Please bear in mind, this is an all inclusive resort, so all drinks and food are included. But you can have a "Special Dinner" if you buy a bottle of wine. The wine is extremely overcharged and you can have similar wine by the glass as part of your package for free. Nevertheless, some people opted to buy the wine and were served before everybody else was, to the point that they sometimes had 2 waiters attending. There is a salad bar and when I wanted to help myself, there were no plates, I waited a little while and one of the waiters came up and said that there were more plates coming, but they never did, so I had to complain to the manager. Shortly after this the main course arrived at the table next to us, the guest was still eating his starter and rather than taking the main course back, they tried to take the starter of him. My husband had ordered a beer, which was just dumped on the table next to us. All in all, the whole dinner took a very long time, the staff had only time of the "Special" dinner guests or were trying to sell us a bottle of wine. Very disappointing! There were no "Special" dinners last year but this time the focus of the majority of all the restaurant staff was to sell you one of those, not a very good trend, which is really quite off putting! They also offer a dinner on the beach, but you have to buy a bottle of Champagne for 400$ US, speechless! We will not be returning, which is a shame, as the hotel is really nice, most of the staff very helpful, but the charm for us has gone! Read less
This is now my 4th stay at Secrets the Vine and wow is it fantastic. You just cant beat it between the fantastic service, views from every room, literally the best veal ossobuco I've ever had (at... Read more Nebbiolo), stunning beach, and non stop flights. One thing to keep in mind is this hotel is a high rise--NOT a huge resort style feel. This, for me is perfect, for others maybe not. Very South Beach feel. One thing that they had this year that was new to me was casino night and it was a blast! I hope they continue it and have more theme nights. Everyone played craps, blackjack, texas hold em and roulette and at the end there was an auction where you bid with your "money" you won. There were prizes such as free massages, bottles of tequila, t shirts, etc. I will continue to return over and over and even thinking of having my wedding there next year :) Just book it, you wont be dissapointed! Read less