Your booking is safe with Virgin Holidays
This is Secrets first ever resort in Cancun and it’s a stunner! Adults-only and Unlimited-Luxury®, the design is cutting edge with every state-of-the-art facility you can think of. For true indulgence, head to the Secrets Spa by Pevonia, inspired by local cave-like structures and cenotes; it’s a sublime experience, guaranteed to take your breath away! If yoga is more your thing, join like-minded others for some zen-like meditation in the open air or head to the pool for a spot of water aerobics. If you’ve always wanted to salsa, there are dancing lessons galore as well as euro bungee for heart-stopping thrills and spills. After an action-packed day, or indeed a day just spent soaking up the sun – the choice is yours – head back to your beautifully appointed suite for sundowners on the terrace. When it comes to dining, again you’re spoilt for choice. The finest cuisine from around the world is served to you in a variety of restaurants, each one the perfect venue to linger in a while, soaking up the romantic atmosphere. Fancy a film after dinner? There are films on the beach or dance the night away in the sports bar to the latest DJ-spun tunes!
In central Cancun, alongside a powder-white beach. Transfer time from Cancun airport: 30 min.Larger Map
495 rooms. All with air-conditioning, balcony, satellite TV with pay-per-view films, telephone, complimentary WiFi, mini-bar, tea/coffee maker, iPod docking station, safe, hairdryer, iron and board. Deluxe Ocean View Room with a king or 2 queen floating beds, sleeping up to 3 adults.
Junior Suite Ocean View - as above but with seating area and king-size floating bed, sleeping max 2 adults.
Honeymoon Suite Ocean View Room - with king-size floating bed and separate seating area, sleeping max 2 adults.
Honeymoon Suite Ocean Front Room - with stunning ocean front views, 1 king-size floating bed and separate seating area, sleeping max 2 adults.
Master Suite Ocean View Room - with breathtaking views over the Caribbean Sea and television lounge/den that can be utilised as a second bedroom with pull-out sofa, main living area with dining table, a king-size floating bed, in-room soaking tub and corner terrace, sleeping max 3 adults.
Master Suite Ocean Front Room - as Master Suite Ocean View Room but with stunning ocean front vistas, sleeping max 3 adults.
Preferred Club Deluxe Ocean View Room - description as per Deluxe Ocean View Room but with personal receptionist concierge allowing guests to check in on their own floor, 1 king- or 2 queen-size floating beds, sleeping max 3 adults.
Preferred Club Junior Suite Ocean View - as per Preferred Club Deluxe Ocean View Room but with separate seating area, sleeping max 2 adults.
Preferred Club Honeymoon Suite Ocean View, Preferred Club Honeymoon Suite Ocean Front, Preferred Club Master Suite Ocean View, Preferred Club Master Suite Ocean Front are also available at a supplement.
Preferred Club Benefits include: Private Preferred Club Lounge, preferred status and amenities, concierge service, daily continental breakfast service in the lounge, afternoon hot and cold hors d’oeuvres, exquisite desserts & fine liquors in the lounge, private swimming pool, pillow menu, complimentary newspaper in room every day (English or Spanish), free Internet access in-room (with your own device), free computer access in Preferred Lounge, upgraded mini-bar service, Upgraded bath amenities.
7 reservation-free restaurants: Market Cafe (main buffet restaurant), Nebbiolo (Italian restaurant), Dragons (Asian fusion restaurant), Olio (Mediterranean restaurant), Sea Salt Grill (International cuisine), Bluewater Grill (grill and steak restaurant), Barefoot Grill (snacks/grill). 6 bars. Enjoy the Sip Savour and See dine around experience and indulge in dinner, sip an artfully prepared cocktail and see nightly entertainment at the neighboring Secrets, Dreams and Now Resorts & Spas.
Infinity-edged swimming pool, Jacuzzi. Fitness centre. Secrets Spa by Pevonia with beauty salon*. Outdoor yoga and meditation. Water aerobics. Deep-sea fishing*, scuba diving*. table tennis. Billiards. Cocktail classes. Dancing lessons. Complimentary green fees at a nearby golf course (golf cart rental* mandatory, transportation not included, terms and conditions apply, subject to change).
Outdoor lounge, piano lounge, sports bar. Evening entertainment. Live music. Theme party nights. Weekly manager’s cocktail party. Films on the beach. Sommelier-led wine tastings.
Laundry/dry cleaning service*. 24-hour concierge. 24-hour room service. Free WiFi throughout. Download the hotel’s “Unlimited Connectivity” App which enables free local calls, room to room calls, access to daily activities, restaurant menus and schedules, hotel maps and local attraction info.
*Denotes local charge.
No wristbands are required.
No reservations required need to be made in any of the restaurants.
Unlimited-Luxury® includes all meals (full breakfast, lunch and dinner) and snacks. Unlimited beverages including domestic and International alcoholic and non-alcoholic drinks at any of the resort bars. All gratuities. All activities and entertainment above unless otherwise stated. 24-hour room service.
Enjoy the Sip, Savour and See dining experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort nightly entertainment at any of the Secrets, Dreams or Now Resorts in the area (Terms and conditions apply).
This property may be unsuitable for some customers. There are 12 steps to the Sports Bar and 17 steps to the beach. The Virgin Holidays Special Assistance Team can be contacted by e-mail at firstname.lastname@example.org or call us on 0844 557 3998, Monday-Friday 9.00am-5.30pm.Check Prices Back to top
TripAdvisor Traveller Rating:
We stayed between 7th & 21st October 2014 in room 1623 for our silver wedding anniversary, the room overlooked both the Carribean & the Lagoon. This is a fantastic hotel very luxurious where no stone... Read more is left un-turned when it comes to attention to detail. From the minute you approach the entrance the staff cannot do enough for you. Bars are fantastic rooms are spotless & of high standard. the army of staff & they are an army never stop cleaning, tidying etc.& always with a smile on their faces. Pools are spotlessly clean as are all the areas...........................i've never seen staff using a buffing machine before around the pool. Plenty of activities going on daily but you are never put under pressure to join in which is nice! The beach is nice & clean & sea lovely & warm. Once a week they have a beach party with rock band & bucking bronco which is fun to watch. The food is great here, the Italian & Steak resteraunts are amazing....................possibly the best fillet steak & sea bass(& presentation) that i have ever eaten! There is no booking in the resteraunts strictly first come first served which is good, if you can eat before 7.30 p.m. as it gets busy after then. Ten minutes walk from the hotel is the Kukulkan shopping centre & a further five mins is La Isla shopping centre with it's aquarium & dolphins. If you fancy seeing the dolphins for the price of a beer go to the bar next door as it overlooks the pool area! Back to Secrets, if it's luxury you're after this is the place, wine cellar with 4,000 bottles of wine, premium drinks & thye very best staff who made our trip extra special. special mention to the staff in the piano bar especially Jesus! This is the place to start your evening before hitting the resteraunts. There is a dress code in all these which is nice as it is like visiting a good place at home with high standards through them all. i would thoroughly recommend this high end hotel to anyone. Compliments to the management & all staff, you made our anniversary so special. Read less
We wanted a adults only hotel in Cancun and although a bit pricey, this hotel fit the bill. We were treating ourselves as we were celebrating a special anniversary and a birthday whilst away. We... Read more stayed on 16th floor and did not upgrade. The room was fab, exactly as pictured on the hotel website. Stayed on the hard rock side of the hotel and got the sunshine all afternoon on the balcony. Our stay was fantastic, what a great hotel. The staff are friendly and happy to help. The hotel is spotless with loads of amenities. We tried all of the restaurants and loved them all. The pools were fantastic as were the drink of the day, which we sampled frequently. The only negative was no bath in the room as promised by our travel agent, but the shower in the room was a large double shower, plenty of hot water so no complaints. Read less
Once inside, you are in a luxury world that treat all your requests, remarks & needs attentively & carefully, the rooms, the restaurants, not forgetting the pool & the beach, an excellent get away... Read more from your busy schedule to unwind & relax for a few days with your other half. The staff are great & friendly, organizing your excursions, your requests & taking care of you in a great smiling attitude. Once there you will feel it, touch it & never regret it, Read less
This was the first Secrets Resort & Spa I went to. I was lucky enough to score the trip for little of nothing going as a companion on my girlfriend's trip rewarded to her by her job. We went during... Read more the week of June 16th 2014 and stayed for 4 days on the Preferred Club Level and it was MAGNIFICENT!!!! We got the VIP treatment upon arrival with a Champagne Check-In! During that time we got our $200 resort credits for use at the Spa and Dinner, and was escorted by our Butler to our exclusive Preferred Club elevators, through the Butler's Suite and to our Junior Suite, with an Ocean View. Upon opening the door it was overwhelming. We walked down the small hall past the bathroom (which had the best shower ever!) past our beds and to huge terrance that overlooked the ocean. There was one of 2 loungers in front of a floor to ceiling sliding glass door. We got to choose from one of many restaurants, with extraordinary service and menus, including complementary room service (including wine) and the all day food and premium bar in the Butler's Suite. If you want to getaway but still need to manage your life and stay connected, not to worry! The resort had EXCELLENT wifi EVERYWHERE! I was able to check email, hold meetings and stay connected with family via facetime and skype from my Preferred Suite (which had it's own private wifi from the resort areas) various restaurants, the pool and even the beach! I even made several Facebook, Instagram and Twitter updates and check-ins, which were so awesome the Resort Social Media Department reposted and responded to personally! This resort chain was so magnificent, I just returned from my vacation at the Secrets St. James Resort and Spa in Montego Bay, Jamaica and planning my next vacation to the Secrets in the Dominican Republic, where I also plan to stay in the Preferred Club. I highly recommend this resort to anyone looking for a girls or romantic getaway, because they have something for everyone....except children. This is an adult only resort. Leave them at home! Read less
This resort was nothing short of amazing. There were 47 of us and they met each of our needs and wants. My experience was better than I could have ever expected. They were even able to accommodate... Read more our 45 person private dinner. The service was impeccable in all aspects (from the private check in to the poolside service). The food was delicious and each restaurant had its on niche with was cool. From now on, I will be looking for Secrets hotels to stay at. Great experience! Read less