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This is Secrets first ever resort in Cancun and it’s a stunner! Adults-only and Unlimited Luxury®, the design is cutting edge with every state-of-the-art facility you can think of. For true indulgence, head to the Secrets Spa by Pevonia, inspired by local cave-like structures and cenotes; it’s a sublime experience, guaranteed to take your breath away! If yoga is more your thing, join like-minded others for some zen-like meditation in the open air or head to the pool for a spot of water aerobics. If you’ve always wanted to salsa, there are dancing lessons galore as well as euro bungee for heart-stopping thrills and spills. After an action-packed day, or indeed a day just spent soaking up the sun – the choice is yours – head back to your beautifully appointed suite for sundowners on the terrace. When it comes to dining, again you’re spoilt for choice. The finest cuisine from around the world is served to you in a variety of restaurants, each one the perfect venue to linger in a while, soaking up the romantic atmosphere. Fancy a film after dinner? There are films on the beach or dance the night away in the sports bar to the latest DJ-spun tunes!
Alongside a powder-white beach with crystal-clear views of the Caribbean Sea.
495 rooms. All with air-conditioning, balcony, satellite TV with pay-per-view films, telephone, complimentary WiFi, mini-bar, tea/coffee maker, iPod docking station, safe, hairdryer, iron and board. Deluxe Ocean View Room with a king or 2 queen floating beds, sleeping up to 3 adults.
Junior Suite Ocean View - as above but with seating area and king-size floating bed, sleeping max 2 adults.
Honeymoon Suite Ocean View Room - with king-size floating bed and separate seating area, sleeping max 2 adults.
Honeymoon Suite Ocean Front Room - with stunning ocean front views, 1 king-size floating bed and separate seating area, sleeping max 2 adults.
Master Suite Ocean View Room - with breathtaking views over the Caribbean Sea and television lounge/den that can be utilised as a second bedroom with pull-out sofa, main living area with dining table, a king-size floating bed, in-room soaking tub and corner terrace, sleeping max 3 adults.
Master Suite Ocean Front Room - as Master Suite Ocean View Room but with stunning ocean front vistas, sleeping max 3 adults.
Preferred Club Deluxe Ocean View Room - description as per Deluxe Ocean View Room but with personal receptionist concierge allowing guests to check in on their own floor, 1 king- or 2 queen-size floating beds, sleeping max 3 adults.
Preferred Club Junior Suite Ocean View - as per Preferred Club Deluxe Ocean View Room but with separate seating area, sleeping max 2 adults.
Preferred Club Honeymoon Suite Ocean View, Preferred Club Honeymoon Suite Ocean Front, Preferred Club Master Suite Ocean View, Preferred Club Master Suite Ocean Front are also available at a supplement.
Preferred Club Benefits include: Private Preferred Club Lounge, preferred status and amenities, concierge service, daily continental breakfast service in the lounge, afternoon hot and cold hors d’oeuvres, exquisite desserts & fine liquors in the lounge, private swimming pool, pillow menu, complimentary newspaper in room every day (English or Spanish), free Internet access in-room (with your own device), free computer access in Preferred Lounge, upgraded mini-bar service, Upgraded bath amenities.
Market Cafe (main buffet restaurant), Nebbiolo (Italian restaurant), Dragons (Asian fusion restaurant), Olio (Mediterranean restaurant), Sea Salt Grill (International cuisine), Bluewater Grill (grill and steak restaurant), Barefoot Grill (snacks/grill).
Infinity-edged swimming pool, Jacuzzi. Fitness centre. Secrets Spa by Pevonia with beauty salon*. Outdoor yoga and meditation. Water aerobics. Deep-sea fishing*, scuba diving*. table tennis. Billiards. Cocktail classes. Dancing lessons. Complimentary green fees at nearby golf course (golf cart* mandatory, Terms and conditions apply, subject to change)
Outdoor lounge, piano lounge, sports bar. Evening entertainment. Live music. Theme party nights. Weekly manager’s cocktail party. Films on the beach. Wine tastings.
Laundry/dry cleaning service*. 24-hour concierge. 24-hour room service. Free WiFi throughout. Download the hotel’s “Unlimited Connectivity” App which enables free local calls, room to room calls, access to daily activities, restaurant menus and schedules, hotel maps and local attraction info.
*Denotes local charge.
No wristbands are required.
No reservations required need to be made in any of the restaurants.
All meals (full breakfast, lunch and dinner) and snacks. Unlimited beverages including domestic and International alcoholic and non-alcoholic drinks at any of the resort bars. All gratuities. All activities and entertainment above unless otherwise stated. 24-hour room service.
Enjoy the Sip, Savour and See dining experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort nightly entertainment at any of the Secrets, Dreams or Now Resorts in the area (Terms and conditions apply).Book this hotel Back to top
TripAdvisor Traveller Rating:
Just spent a week at Secrets, the Vine in Cancun Mexico. This has been our 15th trip to the Carribean and we have always stayed at 4.5 to 5 star resorts. Gotta say this place has topped them all... Read more . We were in a preferred club deluxe oceanview room which is just one step beyond the run of the house and from a cost prospective just a few hundred dollars more. MONEY WELL SPENT!!!!!! recommend it highly. Upon arrival we were greeted by our butler who insisted on carrying everything for us including my purse and my sweater. After enjoying a fresh cold cloth and armed with a glass of champagne we travelled to the 21st floor where our check in was personalized. Yes they go thru the options of available discounts and do ask for you to participate in a time share presentation but once we said no....they quickly move on. From there we were escorted to our room were I insisted that I wanted to unpack myself much to the distress of our butler :). Quickly picking up that we enjoyed wine our butler ensured a bottle was delivered to our room mostly every evening and was eager to take care of any whim we possibly had. Our room was lovely, modern but typical of what you would expect of a 5 star hotel. The view was spectacular. Contrary to other reviews my favorite part was the shower. Two nozzled ..2 person shower that was amazing. The water pressure was fantastic with lots and lots of hot water. I would love to have that shower in my house. The lighting system is a little tricky but once you figure it out its pretty cool. The only negative I could comment on is the lighting over the basins is poor which was mildly annoying for my husband when trying to shave and for me when applying make up. Service from the staff was the best I have ever seen in the Carribean and normally service there is pretty good. We normally bring insulated cups when travelling .....we could have left them behind. Didn't matter if you were at the beach or a pool the wait staff ensured you drink was never empty and the stemware they used was large and presentation was first class. Regardless of where you were in the hotel the service staff jumped at any need whether demonstrated by you or simply anticipated by them. They were amazing - ALL OF THEM! I absolutely have to point out one though that stood out which was pretty hard to do in this place. His name is Teo and he worked the beach, dragging loungers and umbrellas everywhere (most of the time running) and if he wasn't doing that he was dragging towels. This boy never stopped...ever. My husband and I watched him all the time simply because we never saw anyone work that hard in our lives anywhere...ever and we have a very strong work ethic ourselves. His smile and diligence never waivered day in....day out. This guy was amazing. The restaurants were excellent. We especially liked the Italian but Olio's was pretty awesome too. The entertainment (that we did participate in ....we retire pretty early in favor of an early morning start) was exceptional. Our highlight was Oscar night. They did an amazing job!. The decorations were everything Oscar and a dinner was served poolside with a live stream of the Oscars on a large (very clear) screen. It really was well done. We were also given a free hydrotherapy at the spa (comes with the preferred status) as well. it included sauna, steam room, hot tub and ice water dip. it felt amazing. Cancun being Cancun the beach as beautiful as it is was treacherous for most of the week. The first 2 days the waves were so much fun but after that it was pretty risky. So we spent most of our time at the pools. They were wonderfully clean but come the afternoon really ....really warm. All in all we had a wonderful time at this absolutely spectacular resort. Not sure if next year I'll actually be returning to this Secrets but I'm pretty confident I'll be returning to a Secrets somewhere. Read less
I didn't come away from this place thinking it was fabulous. The service let me down with butlers on preferred floors who really don't do much more than play on their computers all day, and who... Read more screwed up my check-out by charging me $240 too much for the room upgrade to preferred, and making us miss our ride to the airport when I challenged it and he insisted he was correct. That cost me another $30. The room was nice enough, a high floor with a view of Cancun and the ocean below, but the permanent silk pillow covers were stained and gross, and the shower water pressure was a trickle...The in-room courtesy bar was poorly stocked with almost no liquor but it did have beer, soda and water. The place is extremely vertical which means it's got lots of steps and levels that make it very difficult to get around if you have mobility problems, as a friend of mine did, as we traveled with another couple of dear friends. We saw people struggling to find ways to get to areas in wheel chairs or on crutches or walkers, with very little thought given to those with mobility problems. The hotel is awash with discount points that you can only use if you want to spend more money -- at the spa, on wine, or on a $350 not-worth-it "romantic" beachside dinner. The food was as good as any I've had in Cancun -- one saving grace -- and we've been to two other top rated Cancun all-inclusives. The drinks are great or watered down, depending on the bar, the bartender, or whether you've paid for preferred status...Service in the restaurants is slow to glacial...The spa is over-priced but it's the only spa at the resort, so it gets business...I received discount points in return for sitting through two hours of hell -- a sales pitch to buy a time share at Secrets resorts. It wasn't worth the torture. All in all, a nice place, a good time with my friends, a chance to bask in the sun, but a lot of room for improvement in terms of service, and bang for the buck. Read less
Went to The Vine for a good friend's 40th birthday celebration. We had a wonderful time. My only complaint was that we did not stay long enough! Great entertainment, food and drink. Wonderful beach... Read more service as well. The rooms were very nice yet I would've preferred a more private shower area (shower is glass and open to the room) and the "technology" (lights, AC, etc) was a bit tricky to navigate. But you spend so little time in the rooms it didn't matter. Read less
The wife and I honeymooned at this hotel in November and without doubt surpassed all our expectations. From the moment we arrived at the hotel we were treat like royalty by ?????. He showed us around... Read more the hotel, the bars, the pools, restaurants and then took the wife and I to our room. When we arrived at our room the door had an honeymoon banner on the door and we also received a complementary bottle of wine which was a lovely touch. The rooms are amazing, we stayed in the deluxe room which is apparently the standard room but these rooms are not standard. Everything in the rooms is first rate, the mini bars are filled with beers and soft drinks for you to drink at your leisure. The mini bar gets replenished every day by your room maid. We had a turn down service every night and the bed prepared ready for us when we returned from our evening out. The restaurants within the hotel are top class. Each restaurant as it's own individuality so not one restaurant is the same. Our favourite places were the Chinese restaurant named Dragon and the Blue water grill. All the staff throughout the hotel including the restaurant staff, pool waitresses and concierge were incredible. They were all friendly, helpful, polite and courteous. The staff are a credit to Secrets The Vine. This is on par with the top hotels I've stayed in, the other been the Grosvenor house in Dubai. First rate, top class, incredible and excellent are just a few words to describe this place. We will visit again and because the secrets chain is so could we have now booked to go to Secrets royal beach in Dominican. Read less
Perfect location and atmosphere for my husband and I to celebrate our Honeymoon! We found our travel arrangements right outside of the airport and we're instantly greeted with smiles and... Read more professionalism. Well...And a cart with beer to drink on the way to the resort for $7 each. Once arriving to the resort, we were greeted with cold towels and a butler who took us to our private check in on the concierge level. The preferred level is worth it! The private pool overlooks the other pools, and we never made it down there. Well, just to walk on the beach, which was clean and beautiful. No problems with vendors either. Rooms: we had the preferred ocean suite king size bed. it was soft and so were the sheets. I loved it! They kept everything clean. Note: it is noisy on the weekends, because the halls echo and people bang their doors. We were there from tues-tues, and found sat and sunday to be very loud and hard to sleep in. But prob ok if you're ready to party and get out on sunday. Food: Food was good. We ate at Olios the preferred restaurant for lunch every day. Portions are small, but with all the drinking it was ok. Room service was great! The one day we went to get breakfast downstairs we were disappointed, so room service for breakfast was great for us. And the view from our balcony made it even more enjoyable. The romantic dinner was nice, we had the lobster and steak, but with the other courses before, I ended up being really full. Beach: Beautiful white sand, turquoise water. There's a beach bar right there, and many servers taking drink orders. Not many vendors at all, if you keep your head in your book or look busy, they won't even acknowledge you. Getting around: We took the public bus for $1 to the mall, checked out the Fish Spa for $20 my husband and I got to get our feet cleaned by the little fishies. Another day we took the bus to Market 28 for trinkets and local tacos. All was great. We also walked to Fred's Crab House, spent waayy too much money, but had an amazing seafood dinner. Well worth the money, and it really is a short walk. Shorter than it looks, but still wear flats. Excursion: We spent $298 to go to Tulum and Xel-Ha, it was an ALL day thing (7:00am-8pm) The buses were comfortable with A/C. And everything was great. Our honeymoon was wonderful, with everyone's happy personalities and eagerness to make our stay wonderful. We did tip almost everyone a dollar for our drinks, and they were all thankful. The bartenders on floor 21 were our favorite, these were for the preferred level. Ask for the Kiwi Smash :) Have fun! We look forward to visiting other locations next. Read less