Your booking is safe with Virgin Holidays
This is Secrets first ever resort in Cancun and it’s a stunner! Adults-only and Unlimited-Luxury®, the design is cutting edge with every state-of-the-art facility you can think of. For true indulgence, head to the Secrets Spa by Pevonia, inspired by local cave-like structures and cenotes; it’s a sublime experience, guaranteed to take your breath away! If yoga is more your thing, join like-minded others for some zen-like meditation in the open air or head to the pool for a spot of water aerobics. If you’ve always wanted to salsa, there are dancing lessons galore as well as euro bungee for heart-stopping thrills and spills. After an action-packed day, or indeed a day just spent soaking up the sun – the choice is yours – head back to your beautifully appointed suite for sundowners on the terrace. When it comes to dining, again you’re spoilt for choice. The finest cuisine from around the world is served to you in a variety of restaurants, each one the perfect venue to linger in a while, soaking up the romantic atmosphere. Fancy a film after dinner? There are films on the beach or dance the night away in the sports bar to the latest DJ-spun tunes!
In central Cancun, alongside a powder-white beach. Transfer time from Cancun airport: 30 min.Larger Map
495 rooms. All with air-conditioning, balcony, satellite TV with pay-per-view films, telephone, complimentary WiFi, mini-bar, tea/coffee maker, iPod docking station, safe, hairdryer, iron and board. Deluxe Ocean View Room with a king or 2 queen floating beds, sleeping up to 3 adults.
Junior Suite Ocean View - as above but with seating area and king-size floating bed, sleeping max 2 adults.
Honeymoon Suite Ocean View Room - with king-size floating bed and separate seating area, sleeping max 2 adults.
Honeymoon Suite Ocean Front Room - with stunning ocean front views, 1 king-size floating bed and separate seating area, sleeping max 2 adults.
Master Suite Ocean View Room - with breathtaking views over the Caribbean Sea and television lounge/den that can be utilised as a second bedroom with pull-out sofa, main living area with dining table, a king-size floating bed, in-room soaking tub and corner terrace, sleeping max 3 adults.
Master Suite Ocean Front Room - as Master Suite Ocean View Room but with stunning ocean front vistas, sleeping max 3 adults.
Preferred Club Deluxe Ocean View Room - description as per Deluxe Ocean View Room but with personal receptionist concierge allowing guests to check in on their own floor, 1 king- or 2 queen-size floating beds, sleeping max 3 adults.
Preferred Club Junior Suite Ocean View - as per Preferred Club Deluxe Ocean View Room but with separate seating area, sleeping max 2 adults.
Preferred Club Honeymoon Suite Ocean View, Preferred Club Honeymoon Suite Ocean Front, Preferred Club Master Suite Ocean View, Preferred Club Master Suite Ocean Front are also available at a supplement.
Preferred Club Benefits include: Private Preferred Club Lounge, preferred status and amenities, concierge service, daily continental breakfast service in the lounge, afternoon hot and cold hors d’oeuvres, exquisite desserts & fine liquors in the lounge, private swimming pool, pillow menu, complimentary newspaper in room every day (English or Spanish), free Internet access in-room (with your own device), free computer access in Preferred Lounge, upgraded mini-bar service, Upgraded bath amenities.
7 reservation-free restaurants: Market Cafe (main buffet restaurant), Nebbiolo (Italian restaurant), Dragons (Asian fusion restaurant), Olio (Mediterranean restaurant), Sea Salt Grill (International cuisine), Bluewater Grill (grill and steak restaurant), Barefoot Grill (snacks/grill). 6 bars. Enjoy the Sip Savour and See dine around experience and indulge in dinner, sip an artfully prepared cocktail and see nightly entertainment at the neighboring Secrets, Dreams and Now Resorts & Spas.
Infinity-edged swimming pool, Jacuzzi. Fitness centre. Secrets Spa by Pevonia with beauty salon*. Outdoor yoga and meditation. Water aerobics. Deep-sea fishing*, scuba diving*. table tennis. Billiards. Cocktail classes. Dancing lessons. Complimentary green fees at a nearby golf course (golf cart rental* mandatory, transportation not included, terms and conditions apply, subject to change).
Outdoor lounge, piano lounge, sports bar. Evening entertainment. Live music. Theme party nights. Weekly manager’s cocktail party. Films on the beach. Sommelier-led wine tastings.
Laundry/dry cleaning service*. 24-hour concierge. 24-hour room service. Free WiFi throughout. Download the hotel’s “Unlimited Connectivity” App which enables free local calls, room to room calls, access to daily activities, restaurant menus and schedules, hotel maps and local attraction info.
*Denotes local charge.
No wristbands are required.
No reservations required need to be made in any of the restaurants.
Unlimited-Luxury® includes all meals (full breakfast, lunch and dinner) and snacks. Unlimited beverages including domestic and International alcoholic and non-alcoholic drinks at any of the resort bars. All gratuities. All activities and entertainment above unless otherwise stated. 24-hour room service.
Enjoy the Sip, Savour and See dining experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort nightly entertainment at any of the Secrets, Dreams or Now Resorts in the area (Terms and conditions apply).
This property may be unsuitable for some customers. There are 12 steps to the Sports Bar and 17 steps to the beach. The Virgin Holidays Special Assistance Team can be contacted by e-mail at email@example.com or call us on 0844 557 3998, Monday-Friday 9.00am-5.30pm.Check Prices Back to top
TripAdvisor Traveller Rating:
My wife and I visited this resort Nov 8-15, 2013. I feel compelled to write this because as I read through the current reviews, many travelers reflect our experience, but some gush about its... Read more "fabulousness". When I read â€œthe burgers and fries by the pool were very yummyâ€ and the reviewer rated it all 5's, I felt I needed to add our 2 cents worth. (FYI burger lover: you are in the heart of the Yucatan, one of the centers of Mexican food-culture (and I don't mean burritos), so when in Mexico, you might want to try some authentic Mexican Yucatan food. To put our experience with all-inclusive resorts in Cancun in perspective, I will tell you where else we have been, and how we would rate them, best to last. 1. Secrets Maroma Beach (2009) 2. Live Aqua (2011) 3. Marina Hotel El Cid (2006 â€¦ note that we were there again â€¦ not as good) 4. Secrets Silversands (2010) 5-8: Tie: Royal Solaris (2007) - surprisingly good dinner buffet, old Mexican charm Golden Crown Paradise (now Golden Parnassus) (2004) - #1 crowd â€“ lots of fun. Valentin Imperial (2009) â€“ disappointment. Rooms looked as though the Grinch had stolen the pictures off the wall â€“ only some hooks remained. Amazing breakfast buffet, better than all the other resorts, but mediocre to lower than mediocre restaurants. 9. Marina Hotel El Cid (2014) â€“ Oh how you have fallen! A lot that used to be included (including all wines) now extra or reserved for timeshare members. Tried to serve us spoiled wine all week. Nicely maintained, great room, but will never go back. OK. So now that you have our history, let me tell you about The Vine: We had a Preferred room two floors above the Preferred Lounge. The room was modern. I liked it, my wife not so much. She felt it lacked warmth. All rooms have Ocean views of some kind due to the design of the hotel and we enjoyed using our balcony in the mornings for coffee, and late afternoons for cocktails. The bathrooms are kind of open as other reviewers have mentioned, but very nicely laid out. Lots of closet space. Our butler unpacked everything for us, and had my shirts ironed (which had wrinkled during packing.) My shirts have never been so flat!!! ïŠ If you elect the Preferred option, make sure to use the services of your butler. He can facilitate anything you might need with just a simple call. He had our minibar restocked with the things we liked, and had the stuff we didnâ€™t want removed. The hotel itself was very new when we were there (one year old, I think), and I liked the architecture. However, we had three days of rain, the town was muddy, so wandering around there was out. We donâ€™t really enjoy mall shopping. The hotel has very few activities to keep you occupied in such a contingency. We spent a lot of time in our room waiting it out. Thankfully there was TV. The Jetsons in Spanish is hilarious! The beach was nice (typical Cancun beach â€¦ great) and service was attentive. We spent some time by the pool, but you may not get the seating you want if you arenâ€™t out early in the morning. We skipped the preferred pool since we came to be close to the beach. As with all the other Secrets resorts we have visited, the other guests can be a little private (I guess the name â€œSecretsâ€ draws that type of person.) I am gregarious but not pushy. â€œFriendlyâ€ wouldnâ€™t be a word I would extend to my fellow guests. â€œPoliteâ€ would be more like it, but not overly honest. I dropped my sunglasses on the way to the restrooms one day, noticed two minutes later and retraced my route. Alas, someone had already claimed them as their own. Three days of checking with security and no one turned them in. So put your stuff on a leash. The mixed drinks are great. You can get pretty much anything you want, made with high-end products. Donâ€™t complain that the drinks are watered down â€¦ thatâ€™s the ice melting in the heat. The house wines were absolutely horrid. For a resort claiming to be a wine specialist, they sure are penny-wise-and-pound-foolish with their wine choices. It diminishes their brand. Having said that, all the Secrets we have been to serve this crap. The only place with worse wine is Live Aqua. I guess they figure if you can afford their resort, you should buy the wine they offer at overly inflated prices. So, if you are a wine lover, you wonâ€™t like the house wines. The sparkly is somewhat palatable. The beer selection is very limited. Iâ€™m of German heritage (1st generation) and I am required (by law) to love beer. The beer is nothing to write home about here. Restaurants: Though we liked the food at the Maroma Beach and Silversands resorts, the food at The Vine was consistently below average. Steak place (Olio) overcooked the steak. I sent it back and got another overcooked steak in return. I donâ€™t mean well-done. I mean REALLY well done (hard and tough.) The seafood was consistently overcooked to the point of rubberiness at Sea Salt. Dragons and Nebbilio restaurants were the best of the lot, but thatâ€™s not saying much. All in all, Iâ€™ve not had food this mediocre in Mexico since the Valentin Imperial. The bars were OK. The wait staff was great. The CafÃ© in the lobby was the best thing they have. Make sure to try some of the frozen coffees. OK. So our room: while I never saw the critters that did it, my wifeâ€™s legs were bitten up quite badly. It didnâ€™t happen at the beach. It didnâ€™t happen in the lobby or restaurants. Hmmm â€¦ lots of time in our room, so Iâ€™m guessing it was there. After we left, we were sent a survey and I mentioned this. Never heard back from the hotel. I would have mentioned it while we were there, but we didnâ€™t figure this little mystery out until we got home (with the aid of the Internet.) I stayed 100% bite free! I ran this past our pest control guy, and confirmed, that a manâ€™s best bug-repellent is to have a woman in bed next to him. So guys, remember to take your bug repellent! Secrets is undergoing a tremendous expansion. Building resorts like crazy. I think their trained employees are stretched too thin. The arrival of time-share sales (ooops: "Prepaid Vacation" ... a worse concept if you ask me) makes this just another "dodge-the-sales-guy" experience. Since this new sales plan has come into effect, average nightly rates appear to have jumped at Secrets in order to make the Prepaid cost seem like a bargain. So. Would I go back? No!!! Live Aqua is much better for the same price (or less). Their Aqua Level lounge is much nicer than The Vineâ€™s Preferred Club, and comes with a room upgrade to ocean front. The butler at the Vine was nice, but we didnâ€™t avail ourselves as much as we might have, so of only short-term value. The advantage of a vacation in Cancun is that there are way fewer mosquitos than in Riviera Maya. But if you want a Secrets resort and can handle the mosquitos at night, I would recommend SIlversands or Maroma Beach over The Vine. Read less
We recently returned from a "girl's trip" celebrating a birthday for one of our special friends. There were 14 of us - so we decided to do an all inclusive to make things easier for spending, etc... Read more . Secrets the Vine was fabulous. The staff was very accomodating, the surroundings were beautiful (other than one of the pools was currently under construction), the beach was big and beautiful, the rooms were large with comfortable beds and linens. If we had any complaints at all it would be the lighting in the rooms -- it was difficult to figure out. Also, the lack of electrical outlets was a minor issue too - but all in all it was a fabulous time. The restaurants were very good and they were more than happy to accomodate our large group. Some of the ladies spoke of returning with their spouses in the future. Hat's off to Itzel -- she was the best server - always smiling and accomodating. Read less
This 5 star all inclusive hotel really means business. Service is spectacular. TheÂ installationsÂ areÂ impeccable. Dinning choices are delicious. The spa is so relaxing. If you are looking for a... Read more guarantee vacation dont think about it twice. This hoteloffersÂ that worry free vacation we all look forward to. Read less
A beautiful hotel on a perfect location on the beach. Excellent food and drinks with a lot of special little details. Personally what I will never forget is the little detail of having a serve... Read more yourself soft ice cream machine next to the pool... the best! Think what sets this hotel off from the rest is that all the staff in the hotel is very nice. They all make a special effort to ensure you have a great time. Read less
My wife and I spent a fantastic fortnight August - September 2014 and had a fabulous time. We have stayed in 5 Star hotels in Ireland Europe America and Hawaii but this was the best overall... Read more experience of all.Our preferred Junior Suite 2403 had excellent facilities and views, and the preferred upgrade was well worth it. We spent time around all Areas and Pools but the preferred Area was exceptional especially thanks to the superd attention from Alex and Silvia.Having dined in each restaurant i can say all were excellent as were the buffet breakfast and lunches. Room service was great and the wait times advised were spot on.The Hotel is modern and spotless, fantastic food, great facilities and unsurpassed attentive Staff. A big thank you to our Butlers Adam and David.We will definetly return to this amazing Hotel. Read less