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This is Secrets first ever resort in Cancun and it’s a stunner! Adults-only and Unlimited Luxury®, the design is cutting edge with every state-of-the-art facility you can think of. For true indulgence, head to the Secrets Spa by Pevonia, inspired by local cave-like structures and cenotes; it’s a sublime experience, guaranteed to take your breath away! If yoga is more your thing, join like-minded others for some zen-like meditation in the open air or head to the pool for a spot of water aerobics. If you’ve always wanted to salsa, there are dancing lessons galore as well as euro bungee for heart-stopping thrills and spills. After an action-packed day, or indeed a day just spent soaking up the sun – the choice is yours – head back to your beautifully appointed suite for sundowners on the terrace. When it comes to dining, again you’re spoilt for choice. The finest cuisine from around the world is served to you in a variety of restaurants, each one the perfect venue to linger in a while, soaking up the romantic atmosphere. Fancy a film after dinner? There are films on the beach or dance the night away in the sports bar to the latest DJ-spun tunes!
Alongside a powder-white beach with crystal-clear views of the Caribbean Sea.
495 rooms. All with air-conditioning, balcony, satellite TV with pay-per-view films, telephone, high-speed Internet access, mini-bar, tea/coffee maker, iPod docking station, safe, hairdryer, iron and board. Deluxe Ocean View Room with a king or 2 queen floating beds, sleeping up to 3 adults.
Junior Suite Ocean View - as above but with seating area and king-size floating bed, sleeping max 2 adults.
Honeymoon Suite Ocean View Room - with king-size floating bed and separate seating area, sleeping max 2 adults.
Honeymoon Suite Ocean Front Room - opening directly onto beach with 1 king-size floating bed and separate seating area, sleeping max 2 adults.Master Suite Ocean View Room - with television lounge/den that can be utilised as a second bedroom with pull-out sofa, main living area with dining table, a king-size floating bed, in-room soaking tub and corner terrace, sleeping max 3 adults.
Master Suite Ocean Front View Room - as Master Suite Ocean View Room but opening directly onto beach, sleeping max 3 adults.
Preferred Club Deluxe Ocean View Room - description as per Master Suite but with personal receptionist concierge allowing guests to check in on their own floor, 1 king- or 2 queen-size floating beds, sleeping max 3 adults.
Preferred Junior Suite Ocean View - as per Preferred Club Deluxe Ocean View Room but with separate seating area, sleeping max 2 adults.
Market Cafe (main buffet restaurant), Nebbiolo (Italian restaurant), Dragons (Asian fusion restaurant), Olio (Mediterranean restaurant), Sea Salt Grill (International cuisine), Bluewater Grill (grill and steak restaurant), Barefoot Grill (snacks/grill).
Infinity-edged swimming pool, Jacuzzi. Fitness centre. Secrets Spa by Pevonia with beauty salon*. Outdoor yoga and meditation. Water aerobics. Deep-sea fishing, scuba diving. table tennis. Billiards. Cocktail classes. Dancing lessons.
Outdoor lounge, piano lounge, sports bar. Evening entertainment. Live music. Theme party nights. Weekly manager’s cocktail party. Films on the beach.
Laundry/dry cleaning service*. 24-hour concierge. 24-hour room service*. Free WiFi throughout. Download the hotel’s “Unlimited Connectivity” App which enables free local calls, room to room calls, access to daily activities, restaurant menus and schedules, hotel maps and local attraction info.
*Denotes local charge.
No wristbands are required.
No reservations required need to be made in any of the restaurants.
All meals (full breakfast, lunch and dinner) and snacks. Unlimited beverages including domestic and International alcoholic and non-alcoholic drinks at any of the resort bars. All gratuities. All activities and entertainment above unless otherwise stated.Book this hotel Back to top
TripAdvisor Traveller Rating:
We had an excellent time at Secrets of the Vine. The only caveat would be the entrance to the resort. However, once inside you are greet with warm hand cloth and glass of champange. The lobby is... Read more modern with a roaring fire place...very nice a cozy. The infinity pools overlooking the sea is breath taking. The food and drings were awesome. I highly recommend this resort. Read less
I just returned from a trip to Secrets The Vine that we took with 3 other couples to celebrate a friends 50th Birthday. We spent a 4 nights at this resort and it was very close to perfect. The... Read more property itself is beautiful. It was a short 20 minute ride from the Cancun Airport. The grounds are very well kept, the lobby area is fantastic, and the room was spacious and very nicely appointed. We paid a little extra for a 'deluxe' room and with that got a special check-in experience. Upon arrival we were taken to our floor where there was a special check in counter. We were told that no king rooms were available but when my wife voiced her disappointment they made some calls and after about 5 minutes he confirmed that our room would be changed and that they found a king for us. The downside was that the room was not ready and we would need to wait for a bit. Our 'butler' that comes with the deluxe package got our bags for us and took us to a bathroom on the main floor so we could change into beachwear. He then took our bags to storage and we hit the pool to meet friends. By this time it was lunch so we sat with friends at the poolside restaurant to eat. Half way through lunch our butler appeared with our room keys. We handed us the keys and said he would leave our bags in our room. What a great experience. At the Westin Lagunamar (also in Cancun) we have always had to check in with the front desk multiple times to see if our room was ready. This experience was much more pleasant and a far better start to the trip. To make this review relatively quick I'll hit the main points. Rooms - Clean and comfortable. Best hotel shower I've ever experienced. We were on the 25th floor and had a view of both the lagoon and the ocean. Only problem with the room is the complex lighting system. Cool concept but doesn't always work the way it should. Food - We ate at 5 restaurants. The food was good at all of them - not fantastic but better than average for sure. Some dishes were hits and some were just OK. For an All-Inclusive though, the food was very good. All of the restaurants were a la carte (except for breakfast) which was very nice. The service in the restaurants was hit and miss. They tried hard and sometimes were great but other times forgot to bring someones dish or brought the wrong thing. All in all I would say the service in the restaurants was a 3.5 out of 5. That said, the overall food experience was still very good. Pools - Great. Heated but still refreshing. Lots of room. No issue finding chairs. Beach - Great. Nice sand, lots of chairs, great service (for the most part). The water is a bit rough and there is a pretty strong current. I wouldn't want young kids playing in the water too much (the current was stronger here that at the Westin Lagunamar) but for adults the waves provided lots of fun. Bars - Good. I'm not a drinker but my friends all were and they liked the variety and quality of the drinks. One complaint was that the bars at the pool close too early. We would stay at the beach almost all day and then head to the hot tub around 4:30. The bar next to the hot tub closed at 5 and another that was a 1 minute walk from the hot tub closed at 6. This meant having to walk to a farther bar to get drinks. The hot tub scene was not crazy or anything (no one out of control) so this was frustrating. They should consider changing this. Coffee - Great - There is a coffee bar in the lobby area that served a variety of coffee drinks. It was excellent. The latte's, cappuccino's, and espresso were all very good. The iced cappuccino with blended ice was very good. They also have snacks and desserts here at all times. By just having this section in my review it tells you that the coffee bar is worth a visit. Overall Service - Great. Everyone tried hard and did their best to accommodate requests. I could go on and on with this review. The bottom line is that I would not hesitate to go back to this resort. For an all-inclusive it's top notch. I would rate the overall experience higher than the Westin Lagunamar which is not all-inclusive but does allow kids. I would not rate this property as being on par with the Ritz Carlton brand (which we have vacationed at before) but the price point and value for money is better for sure. The main place the Ritz really beats The Vine is on food quality but that's to be expected as the Ritz brand is renowned for their cuisine. Read less
I went to Secrets with my family over Thanksgiving. We all enjoyed our stay so much, but who wouldn't? The resort is beautiful. Pros: - THE STAFF. They were extremely friendly and accommodating... Read more . I can't praise the entire staff enough. All of them asked us how we were doing and if we needed anything. Alan, who was part of the entertainment staff, invited me to salsa dance with him! I can't say that I know how to salsa, but it was so much fun! He told us all about events and made sure we were always having a great time. Also, The staff at the Market Cafe even cooked up the fish my dad had purchased outside of the resort. My dad also played ping-pong with one of the entertainment staff members and had a blast. They were just so fun. - Food was everywhere. You could not go hungry at this resort, even if you tried. The food was delicious, especially the steak dinners! Room service was also 24 hours. - Cancun is a great spot, especially if you're from Chicago, because it's only a 3.5 hour flight. We booked with Apple. - The rooms were really clean and nice. The double head showers, motion sensing lights, light pads in three locations, and the balcony were all a great touch. - You were welcomed by champagne, a wet towel for our hands, and staff that carried your luggage. - The lounge is beautiful and relaxing, the pool is breath-taking, and the beach is very clean. Cons: - There are no ways to make reservations at the hotels, but we never waited more than 30 minutes. Plus there's always an open bar. - You're pressured to come back and pay for more things several times throughout the trip. For example, they gave my parents on a > 2 hour presentation/tour around the hotel explaining the benefits of becoming a preferred member, even though it was only supposed to be an 1.5 hours max. They did give us a big coupon for the spa though. - The $200 dollars you get for having a room, you cannot spend at one time. It's divided into several different amenities. Tips: Talk to the staff, especially Alan! Order enough food at dinner when you go to the Italian restaurant or the Japanese restaurant. Get to the pool early in the morning to get a chair. Ocean front and ocean view are completely different, so know which one you're paying for. Get yourself a pina colada and make sure to enjoy the live music when available :) Read less
From the moment you arrive you are looked after incredibly well. Fantastic service in every single area of the resort. Entertainment team were excellent and activities were plentiful during the day... Read more if you wished to join in. Yoga/ stretching in the morning and spin class if you want to start the day active. I would rate four of the dining experiences as excellent and all the others great and very difficult to find any kind of fault with. Breakfast in the room was fantastic so treat yourself to that and let the superb waiting staff set you up on your balcony. Read less
The hotel has a great upscale - modern feel and the staff are incredibly nice. This hotel suprised me in that it caters more toward a quiet / book reading audience. As a large group of middle age... Read more couples, the night life was much to be desired but the Entertainment Team made each and every day worth while and memorable for all of us!! Kudos to Bethany, Kendall, Sunday, and the rest of the entertainment team for injecting life into our experience!!! If you are looking for music by day and nightlife, this is not the type of hotel you would want to stay at. Food is awesome, staff is awesome, entertainment team could not be any more kind and accomodating! Read less