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At a glance

  • On Dubai's exclusive Palm Island
  • 21 Restaurants and Bars
  • New Tower of Poseidon at Aquaventure

Hotel facilities

Bar

Fitness Centre

Swimming Pool

Tennis

Beach Holiday

Breakfast

TripAdvisor Traveller Rating

4.5

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Atlantis, The Palm

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WEATHER HERE

Wow – the legend of Atlantis is coming to Arabia and it more than lives up to the myth! This lavish marine-themed resort combines luxury with a whole host of unique attractions that will keep you and the kids awe-struck from the first day of your holiday right through to the last. All rooms have been recently refurbished, ensuring comfort every step of the way. If you fancy stunning views of the sparkling sea, upgrade to an Ocean Deluxe Room, very spacious indeed, with bathrobes and slippers a very lovely touch. The Palm Beach Deluxe Room is also highly recommended, not only do they overlook the beach, you can marvel at views of Palm Island and the Dubai Skyline too, from your own private balcony of course! When you’re not drinking in your wonderful surrounds, wander through the passageways and tunnels of The Lost Chambers Aquarium, marvel at over 65,000 species of fish at the Ambassador Lagoon or splash about on thrill rides galore at Aquaventure Waterpark – completely free to Atlantis guests! The hotel of choice for the stars, recently the glamorous cast of Made in Chelsea filmed an episode here. You’ll feel like a star too as you settle in, being pampered at the ShuiQui Spa perhaps or donning your tracksuit for a stint at the state-of-the-art fitness centre. If you’ve kids with you, point them in the direction of the Atlantis Kids Club, with something exciting on the agenda every day, they’ll thank you for it! When it comes to drinks and eats, you’re spoilt for choice. Fancy a bit of a culinary treat? Head to Nobu, the first in the Middle East, for Japanese dishes with an American influence. If somewhere more casual appeals, kick-back at Kaleidoscope, very family-friendly with sumptuous buffet fare to entice even the pickiest of eaters. Come sundown, the N'Dulge Nightclub is adults only, chilling out under a desert sky on the terrace, a cocktail in hand of course!

Where is it?

On Dubai's exclusive Palm Island on 46 hectares of the Crescent, overlooking the Dubai skyline. Atlantis is just a 25-min drive from the centre of Dubai, using the underwater 6-lane highway connecting The Palm to the mainland. There is also a monorail to the mainland. Transfer time from airport: 45 min.

Larger Map

Room information

1,539 generously proportioned rooms including 166 suites. All with air-conditioning, satellite TV, tea/coffee-making facilities, mini-bar*, safe, iron and board and hairdryer. Deluxe Rooms all offer partial views of the Arabian Sea or Palm Island and are located on the 2nd - 6th floors with 1 king-size or 2 queen-size beds.

Room Upgrade

Ocean Deluxe Rooms offer views of the Arabian Sea and are located on all floors, with 1 king-size bed or 2 queen-size beds. Palm Beach Deluxe Rooms overlook the beach and across Palm Island and the Dubai skyline with 1 king-size bed or 2 queen-size beds. Rooms sleep max 2 adults and 2 children. Imperial Club Upgrades are available at a supplement for guests staying in Imperial Club Rooms offering luxurious surroundings with stunning views and select dining options. Rooms sleep max 2 adults and 2 children. Exclusive benefits include imperial club lounge access between 7:00am and 11:00pm, continental breakfast in the lounge between 7:00am – 11:00am, complimentary breakfast also served in Saffron restaurant, afternoon tea between 3:00pm and 5:00pm, cocktails and canapés from 6:00pm until 8:00pm, light snacks, tea, coffee, juices and soft drinks, daily access from 10:00am until 6:00pm to Atlantis Kids Club (meals are chargeable), internet access in your room, use of the steam, sauna and jet pool facilities at ShuiQi Spa, selection of international newspapers and magazines available within the lounge and exclusive spa offers. Terrace and Executive Suites have a bedroom, living room, small dining table & desk, and balcony with sun loungers. Regal Suites are larger with large balconies and doors separating the bedroom from the living room providing absolute privacy. The Suites are in the centre of each tower and offer views of the Arabian Sea or The Palm and Dubai skyline.Suites have 1 king-size bed and sleep max 3 adults or 2 adults and 1 child. Suite benefits include daily breakfast, complimentary Internet access, free admission to Aquaventure Waterpark and The Lost Chambers Aquarium.

Facilities

21 restaurants and bars including celebrity chefs. Sophisticated seafood, fresh sushi, traditional Italian and classic French cuisine. The Avenues with over 2 dozen luxury shops, 4 speciality restaurants, including NOBU and N'Dulge Nightclub. 17 hectares of Aquaventure Waterpark with 700m of exclusive beach and 2.5km of water adventures, including river-ride action over cascades, tidal waves and rapids. 2 Royal Tower pools. The Ambassador Lagoon, which has over 65,000 marine animals in its 3-million gallon habitat. A 10m-long viewing panel looks right into the heart of Atlantis. The Lost Chambers, an Atlantean-themed archaeological site, features a maze of underground tunnels, offering uninterrupted underwater vistas into the boulevards and streets of the fabled Atlantis, bringing this historic story to life. Dolphin Bay. Tennis*. ShuiQi Spa* & Fitness Centre*. Atlantis Kids Club* and Club Rush* for teens. Exclusive Virgin Holidays Concierge Lounge.

Additional information

Half Board option includes dining options in the following restaurants: Kaleidoscope (open for breakfast lunch or dinner), Saffron (open for breakfast or dinner - HB not valid for Friday Brunch), Rostang (lunch or dinner) or Locatelli (lunch or dinner).
Please note that Half Board is not available during Christmas and New Year.

Mojo Your Holiday optional supplement: Includes 1000 AED Seafire or Nobu voucher, 1 private cabana at Aquaventure/Royal Pool/Zero Entry Pool, free daily Kids Club/Club Rush for up to 2 children, 50% Off on Marine Mammal Adventures (Snorkeling in Ambassador Lagoon, Shark Safari, Ray Feeding & Back Of House Tours).

*Denotes local charge.

Minimum stay

7 nights between 26 Dec '13 - 01 Jan '14.

Virgin Holidays favourite

“ From their great facilities and locations, to the value and benefits they offer, these hotels are our top tips for getting you back to your bombastic best.

1 complimentary afternoon session per child per stay to the Kids Club (2pm-6pm)

1 complimentary afternoon session per teen per stay to Club Rush (2pm-6pm)

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Atlantis, The Palm

  • What to Expect:
    • 4.5 based on 5641 reviews Location
    • 4.5 based on 5572 reviews Rooms
    • 4.5 based on 5917 reviews Service
    • 4 based on 5825 reviews Value
    • 4.5 based on 5841 reviews Cleanliness
  • Traveller Rating:
    • Excellent (4226)
    • Very Good (1320)
    • Average (492)
    • Poor (193)
    • Terrible (199)

We were there on the Valentines. The ambiance was amazing, its huge, classy and posh. One can feel the happiness from inner drive. The water park was really nice and safe. I like the net covering on...

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5 of 5 stars
Jul 21, 2014 - HelloVibhor - Gurgaon, India

We were there on the Valentines. The ambiance was amazing, its huge, classy and posh. One can feel the happiness from inner drive. The water park was really nice and safe. I like the net covering on... Read more the slides for extra safety. Food was average. Must go ! Read less

5 of 5 stars
Jul 21, 2014 - Anna F -

Loved every second of it. Great room, wonderful service, amazing breakfast variety, aquariums like I've never seen before, beautiful pool area with lounge music and drinks available at any time. If... Read more you're a Skywards member you can use it to get discount on drinks and meals, as well as free Wi-FI. While staying at the hotel you get a free access to the aquarium and waterpark. The only issue for me was not being able to pay with a company credit card on check-in, which I didn't have with me, although reservation team said that it's OK. No big deal though. All in all unforgettable experience. Read less

3 of 5 stars
Jul 21, 2014 - doitwhileyoucan71 - Mumbai (Bombay), India

While there is nothing specifically in terms of facilities I can complain about (the rooms were large with a good view, the public areas we large though gaudy) the experience wasn't great. I'm... Read more not a great fan of having to que to get into a breakfast buffet or dinner. Travelling with the kids Nobu or Ossiano weren't really options for a meal, particularly as they have a dress code and we were packed for a beach holiday. Therefore we had to try and get into one of the multi cuisine restaurants all of which were totally crammed with ques of people waiting as well. . We eventually ended up ordering room service for both breakfast and dinner. The water park was good. All in all, possibly worth trying once... Definitely not a repeat destination. Read less

5 of 5 stars
Jul 21, 2014 - Sarah16072013 - Aldershot, United Kingdom

Amazing hotel, so well themed, glamorous and amazing. Staff so attentive to your needs, fabulous room, resort caters for everyone. Loved the lost chambers and waterpark. Everywhere was spotlessly... Read more clean. Best restaurant was Saffron, excellent choice for vegetarians. We will be back Read less

5 of 5 stars
Jul 20, 2014 - turista_profissional - Sao Paulo, SP

It was hard to decide how many days to stay in this hotel because of the reviews. I wanted to go there because of my son but I was so frightened when I read bad reviews here that I didn't know what... Read more to expect. Facts: Long lines to check in: I checked in on 27th June at mid day. It was 20 minutes and really smooth. Staff: I read people were treated unkindly in lots of reviews in TA. I wonder if it was the same hotel. We were treated like royalty. People complain because they must show the room keys to wonder around the hotel. It's the rules so if you follow everything will be fine. Sun beds: Yes I knew people take the sun beds early around the pool so I didn't care and went to the Beach were lots of sun beds were available. Then later when the pool was less crowded I could go there and enjoy. There is so much to do and see in this hotel. Breakfast: Reading people complaining about the queues I decided to bring my food from the supermarket and have breakfast in the room. We don't need much food in the morning so it was not difficult. Club floor: people chose this because of the availability of food and this is not something that I consider because I don't go on vacation to stuff myself with food. Restaurants: I was so afraid about the cost to eat during my 5 days stay in Atlantis because people wrote about it so nasty words. . First We decided to order in room our lunch. It was good and not so expensive. Then we tried the safron buffet for dinner €50 each it's not cheap. The food was nothing special. We went to the Ronda Locatelli and we had the best meals of the entire stay. It's not expensive. We r Italians and we were amazed by the quality of the food. We ate at the Shore and the food was delicious and not expensive but the ananas juice for €8 was hard to swallow. Then we tried different places to eat like Fast food hamburger, Asian food and it was affordable. Of course there is the Nobu and the Ossiano if you want pay lots of money, we didn't eat there because it was very expensive for our budget. Spa: felt like heaven. Also the gym was incredible. Room: We had a nice view to the Burj-al-Arab. The room is comfortable, clean and had lots of free water. Wifi: I made the Skywards member from the Emirates Web site and we had Internet free. Also 15% discount off every meal in any restaurant. I made a skype video conference inside the beach water! in room wifi didn't have a very good signal. Sea: so good. Clean and no jelly fish. Aquaventure: I loved! ! No queues maybe because of the season but it was delicious not very hot even if it was July. I have been in lots of waterparks in USA, Europe and Brasil, I really enjoyed the Aquaventure. Bring your havaianas because of the hot floor. Lost chambers: Beautiful, amazing Taxi: reading TA reviews I decided to skip the Atlantis Mercedes táxis and use the yellow taxi to go to Dubai Autodrome. The driver was a thief. He took 50 minutes to arrive there where it should have been 20. We payed 130 Dirham where it should have been 45. So you need lucky I guess. To go to the airport we took a transfer from Dubai Private Tour for €40. I know it's more expensive than the taxi but I didn't want to get robbed again. Shuttle to the malls: It gets full so prepare to arrive 15 min early. In the reception they have the schedule. I used once to go to the Mall of the Emirates and it was very useful. I know there are things that they do wrong like charging for kids club for example. We didn't use it because my sun couldn't come to Dubai. Overall we had a wonderful time in this hotel and we will return soon I hope. Read less

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