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At a glance

  • On Dubai's exclusive Palm Island
  • 21 Restaurants and Bars
  • New Tower of Poseidon at Aquaventure

Hotel facilities


Fitness Centre

Swimming Pool


Beach Holiday


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Atlantis, The Palm

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Wow – the legend of Atlantis is coming to Arabia and it more than lives up to the myth! This lavish marine-themed resort combines luxury with a whole host of unique attractions that will keep you and the kids awe-struck from the first day of your holiday right through to the last. All rooms have been recently refurbished, ensuring comfort every step of the way. If you fancy stunning views of the sparkling sea, upgrade to an Ocean Deluxe Room, very spacious indeed, with bathrobes and slippers a very lovely touch. The Palm Beach Deluxe Room is also highly recommended, not only do they overlook the beach, you can marvel at views of Palm Island and the Dubai Skyline too, from your own private balcony of course! When you’re not drinking in your wonderful surrounds, wander through the passageways and tunnels of The Lost Chambers Aquarium, marvel at over 65,000 species of fish at the Ambassador Lagoon or splash about on thrill rides galore at Aquaventure Waterpark – completely free to Atlantis guests! The hotel of choice for the stars, recently the glamorous cast of Made in Chelsea filmed an episode here. You’ll feel like a star too as you settle in, being pampered at the ShuiQui Spa perhaps or donning your tracksuit for a stint at the state-of-the-art fitness centre. If you’ve kids with you, point them in the direction of the Atlantis Kids Club, with something exciting on the agenda every day, they’ll thank you for it! When it comes to drinks and eats, you’re spoilt for choice. Fancy a bit of a culinary treat? Head to Nobu, the first in the Middle East, for Japanese dishes with an American influence. If somewhere more casual appeals, kick-back at Kaleidoscope, very family-friendly with sumptuous buffet fare to entice even the pickiest of eaters. Come sundown, the N'Dulge Nightclub is adults only, chilling out under a desert sky on the terrace, a cocktail in hand of course!

Where is it?

On Dubai's exclusive Palm Island on 46 hectares of the Crescent, overlooking the Dubai skyline. Atlantis is just a 25-min drive from the centre of Dubai, using the underwater 6-lane highway connecting The Palm to the mainland. There is also a monorail to the mainland. Transfer time from airport: 45 min.

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Room information

1,539 generously proportioned rooms including 166 suites. All with air-conditioning, satellite TV, tea/coffee-making facilities, mini-bar*, safe, iron and board and hairdryer. Deluxe Rooms all offer partial views of the Arabian Sea or Palm Island and are located on the 2nd - 6th floors with 1 king-size or 2 queen-size beds.

Room Upgrade

Ocean Deluxe Rooms offer views of the Arabian Sea and are located on all floors, with 1 king-size bed or 2 queen-size beds. Palm Beach Deluxe Rooms overlook the beach and across Palm Island and the Dubai skyline with 1 king-size bed or 2 queen-size beds. Rooms sleep max 2 adults and 2 children. Imperial Club Upgrades are available at a supplement for guests staying in Imperial Club Rooms offering luxurious surroundings with stunning views and select dining options. Rooms sleep max 2 adults and 2 children. Exclusive benefits include imperial club lounge access between 7:00am and 11:00pm, continental breakfast in the lounge between 7:00am – 11:00am, complimentary breakfast also served in Saffron restaurant, afternoon tea between 3:00pm and 5:00pm, cocktails and canapés from 6:00pm until 8:00pm, light snacks, tea, coffee, juices and soft drinks, daily access from 10:00am until 6:00pm to Atlantis Kids Club (meals are chargeable), internet access in your room, use of the steam, sauna and jet pool facilities at ShuiQi Spa, selection of international newspapers and magazines available within the lounge and exclusive spa offers. Terrace and Executive Suites have a bedroom, living room, small dining table & desk, and balcony with sun loungers. Regal Suites are larger with large balconies and doors separating the bedroom from the living room providing absolute privacy. The Suites are in the centre of each tower and offer views of the Arabian Sea or The Palm and Dubai skyline.Suites have 1 king-size bed and sleep max 3 adults or 2 adults and 1 child. Suite benefits include daily breakfast, complimentary Internet access, free admission to Aquaventure Waterpark and The Lost Chambers Aquarium.


21 restaurants and bars including celebrity chefs. Sophisticated seafood, fresh sushi, traditional Italian and classic French cuisine. The Avenues with over 2 dozen luxury shops, 4 speciality restaurants, including NOBU and N'Dulge Nightclub. 17 hectares of Aquaventure Waterpark with 700m of exclusive beach and 2.5km of water adventures, including river-ride action over cascades, tidal waves and rapids. 2 Royal Tower pools. The Ambassador Lagoon, which has over 65,000 marine animals in its 3-million gallon habitat. A 10m-long viewing panel looks right into the heart of Atlantis. The Lost Chambers, an Atlantean-themed archaeological site, features a maze of underground tunnels, offering uninterrupted underwater vistas into the boulevards and streets of the fabled Atlantis, bringing this historic story to life. Dolphin Bay. Tennis*. ShuiQi Spa* & Fitness Centre*. Atlantis Kids Club* and Club Rush* for teens. Exclusive Virgin Holidays Concierge Lounge.

Additional information

Half Board option includes dining options in the following restaurants: Kaleidoscope (open for breakfast lunch or dinner), Saffron (open for breakfast or dinner - HB not valid for Friday Brunch), Rostang (lunch or dinner) or Locatelli (lunch or dinner).
Please note that Half Board is not available during Christmas and New Year.

Mojo Your Holiday optional supplement: Includes 1000 AED Seafire or Nobu voucher, 1 private cabana at Aquaventure/Royal Pool/Zero Entry Pool, free daily Kids Club/Club Rush for up to 2 children, 50% Off on Marine Mammal Adventures (Snorkeling in Ambassador Lagoon, Shark Safari, Ray Feeding & Back Of House Tours).

*Denotes local charge.

Minimum stay

7 nights between 26 Dec '13 - 01 Jan '14.

Virgin Holidays favourite

“ From their great facilities and locations, to the value and benefits they offer, these hotels are our top tips for getting you back to your bombastic best.

1 complimentary afternoon session per child per stay to the Kids Club (2pm-6pm)

1 complimentary afternoon session per teen per stay to Club Rush (2pm-6pm)

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Atlantis, The Palm

  • What to Expect:
    • 4.5 based on 5853 reviews Location
    • 4.5 based on 5794 reviews Rooms
    • 4.5 based on 6350 reviews Service
    • 4 based on 6051 reviews Value
    • 4.5 based on 6053 reviews Cleanliness
  • Traveller Rating:
    • Excellent (4528)
    • Very Good (1406)
    • Average (535)
    • Poor (201)
    • Terrible (217)

the good and the bad... Excellent five star setting, but restaurant service could be much improved (although food is excellent). In some areas, such as cleaning of rooms, pool side staff, etc service...

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3 of 5 stars
Sep 23, 2014 - cachoc - Cape Town

the good and the bad Excellent five star setting, but restaurant service could be much improved (although food is excellent). In some areas, such as cleaning of rooms, pool side staff, etc service... Read more the good and the bad... Excellent five star setting, but restaurant service could be much improved (although food is excellent). In some areas, such as cleaning of rooms, pool side staff, etc service is excellent. I would recommend Atlantis, but only for short stays. Children and teens find it excellent as the facilities are superb. Restaurants need be booked in advance. However Kaleidiscope for breakfast always had a queue (for breakfast easier to head to La Brasserie). We enjoyed the benefits of the Imperial Club. Gym and spa facilities are excellent. It is just the queues at reception and restaurants that should be seen to... Read less

5 of 5 stars
Sep 23, 2014 - Shibby306 - London, United Kingdom

Stayed at the Atlantis for 3 nights. From the moment we arrived in the Taxi i was overwhelmed by the beauty of Atlantis. The bell man asked which room we had- i was unsure. We queued in the main... Read more check -in queue (about 3 minutes) then when we got to the front desk the lady quickly apologised for the wait and showed us to the 'Imperial Club' check in! It was beautiful- and empty. We were seen in there. If you are staying on an Imperial basis or above you have your own concierge/check-in/out desk. The ins and outs of the hotel was explained we were then given our keys and directed to the room. The room was large. Very clean. Small balcony. Had views of the ocean and the front of the Atlantis hotel. We arrived in Dubai at 1am so we were quite peckish. We ordered room service and it came in good time. The in-room dining menu was not overpriced as it is in some hotels. The food was delicious. The Imperial Club lounge was excellent. Staff very attentive. Food very good. Views of the Palm-second to none. This hotel is probably one of the best hotels i have ever stayed at. I will definitely be returning in the near future. Read less

4 of 5 stars
Sep 23, 2014 - ngalgano - Melbourne

Recently stayed one night at Atlantis Dubai. This is definitely a family hotel and caters wonderfully for the children. Not so much one for adults. The lobby, entrance, facilities and restaurants are... Read more all excellent. Room decor not quite what one would expect from a 5 star hotel - though this might be due to it being a family friendly hotel rather than one specifically for couples. it is not a criticism - just an observation. Staff are friendly and very attentive. Facilities are all first rate. A family with young children would have a great stay here. Read less

4 of 5 stars
Sep 22, 2014 - MrMnLau - Philadelphia, Pennsylvania

Stayed at Atlantis for 2 nights on 9/12. Like their other resort in the Bahamas, Atlantis at the Palm is a beautiful resort with lush hotel grounds and scenery, but smaller hotel size and grounds... Read more than it's sister resort. Check in was horrible! We were the 5th person in line and waited close to an hour and the line never moved! My girlfriend and I decided to wait in separate lines, and after about an 1/2 hr, we made it to the receptionist. From here they will attempt to sell you an upgrade to an unoccupied suite. We opted not to upgrade and was not pressured in doing so, but notice the attempt to sell upgrades and having to explain the perks and general questions to the persons checking in was the reason for the long check in times. After declining the upgrade, our receptionist Dom(who was great), attempted to retrieve our room # but couldn't due to a down system. We again had to wait another 1/2 hr before we finally got a room. There were numerous people yelling and complaining to staff members , but we never did during this time and Dom for our troubles, gave us breakfast vouchers for 2, for 2 days. In fact we were 5 minutes away from being upgraded to a executive suite before tech support got the system up to retrieve our room #. We had a nice but basic deluxe room. Very clean, balcony, free bottled water and no free wifi. Aquaventure was wonderful, loads of fun, and never crowded. The only lines there were for Leap of faith, and it was only a 10 minute wait. Rent a cabana if you can, definitely worth it. Full day cabana price in aquaventure starts at 800 dirham for a family cabana and includes a fruit basket, bottled waters, lockers, table and loungers. The beaches were nice and always empty. The Lost Chambers was a little let down, but ok since it was included with our stay. Shuiqi Spa was excellent, very nice facility, nice massage rooms, and the best massage we ever had. Overall, we had a great time, and would recommend Atlantis to anyone and will return. Service was average to poor at times, but I would expect that at a large resort even if its 5 stars. The resort is simply to big and busy to attend to everyone. Stay here and you won't be disappointed. Read less

5 of 5 stars
Sep 22, 2014 - D B - Lincolnshire, United Kingdom

Where do I start? From the moment you step out of the taxi you are in awe. The reception is large and welcoming with a marvelous centre piece that everyone has their photo taken by. The rooms are... Read more huge and have everything you need and the housekeeping service is excellent. There are numerous restaurants to choose from and we could not fault any of the food we had. The Kaleidoscope restaurant is buffet style and they cater for every nationality, the other restaurants are more specific. The aquarium is just wow, its huge and,mezmarising there is such a variety of fish swimming around the "Lost City of Atlantis". We loved the aqua park, plenty to go on and it is set in lovely grounds that are well maintained. All the staff were pleasant and helpful, all in all we had a wonderful experience i would go back and i would certainly recommend this hotel. Oh and the taxi's are cheap for when you want to sight see. Read less

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