Grand Hyatt Dubai

Dubai City, Dubai

Virgin rating

The hotel

This sleek edifice is a world of entertainment and dining, where luxe comfort meets five star cuisine. You're spoilt for choice with the dining options, which include everything from Italian classics to Singaporean favourites. Wox is fun, recreating the food-hawker stalls you find in Southeast Asia. This amazing leisure hotel also boasts stunning views of Dubai Creek. Within close Dubai Mall and the iconic Burj Khalifa, Grand Hyatt Dubai is the ideal starting point for any trip to this buzzing city - a destination in itself.

Amenities

  • Babysitting service
  • Wheelchair access
  • Bar
  • Fitness Centre/Gym
  • Hot tub
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Swimming Pool

Where is it

Close to the city centre, Grand Hyatt Dubai offers inner-city retreat with resort-style amenities. Transfer time from Dubai International Airport: 10 minutes.

Hotel information

682 modern rooms and suites in 2 buildings. All with air-conditioning, satellite TV, complimentary WiFi access, telephone, tea/coffee-making facilities, mini-bar*, safe, iron and ironing board, bathrobes and hairdryer. Grand Room Downtown City View (39 sqm) have views of Dubai's skyline, with 1 king-size bed or 2 single beds (1 extra bed provided), sleeping maximum 2 adults and 2 children or 3 adults.

Half-Board option: includes lunch or dinner at The Collective by Market Café restaurant (International buffet). For any other outlet at Grand Hyatt Dubai there is a set menu that can be consumed in any of the following 7 outlets: Andiamo, Panini, Sushi, Peppercrab, Wox, iZ, Awtar.   

Half Board Dine Around option: includes lunch or dinner at The Collective by Market Café restaurant (International buffet). For any other outlet at Grand Hyatt Dubai, there is a set menu that can be consumed in any of the following 6 outlets: Andiamo, Panini, Wox, iZ, Tiger Jax and Primi by Panini.

Creek View Family Rooms (44 sqm) with views of Dubai Creek and parklands, with 1 king-size bed or 2 single beds (2 extra bed provided for children, chargeable for adults), sleeping maximum 3 adults or 2 adults and 2 children. 

Resort Room Downtown View (39 sqm) with 1 king-size bed or 2 single beds (1 extra bed provided for children), sleeping maximum 3 adults or 2 adults and 2 children.  

Resort Family Rooms (44 sqm) have views of Dubai Creek with 1 king-size bed or 2 single beds (2 extra beds provided for children), sleeping maximum 3 adults, or 2 adults and 2 children.  

Grand Deluxe Suites are larger and also offer resort benefits* with 2 king-size beds (2 extra beds provided for children, chargeable for adults), sleeping maximum 4 adults and 2 children.  

Grand Suites have a separate bedroom and living area and offer resort benefits* with 1 king-size bed (2 extra beds provided for children, chargeable for adults), sleeping maximum 3 adults, or 2 adults and 2 children.  


Please note: adult extra bed: 180cm x 90cm and child extra bed: 130cm x 70cm. 


*Resort benefits: complimentary breakfast, 6:00pm–8:00 pm dinner: selective menu at the dedicated venue, including unlimited house beverages, soft drinks and juices. Timings are subject to change. 

11 restaurants: Panini (Italian cafe and deli), Awtar (Lebanese cuisine; open for dinner), Andiamo! (authentic Italian cuisine, open for lunch and dinner, large terrace with shisha), Peppercrab (Singaporean-seafood inspired restaurant; open for dinner), Wox (South East Asian noodle house; open for lunch and dinner), Sushi restaurant (open for lunch and dinner), iZ (Indian tandoor cuisine; open for lunch and dinner), The Collective; experiential destination restaurant, open for breakfast, lunch and dinner), Poolside Restaurant (light snacks: all-day dining), Tiger Jax (American sports bar, in the new multiplex). 2 Bars: Al Nakheel Lounge (light snacks and high tea: all-day dining). Cooz Jazz bar.

3 temperature-controlled swimming pools, including a large freeform pool and a toddlers’ pool. 24-hour indoor lap pool. Award-winning spa* with 10 en-suite treatment rooms. 24-hour gym*, whirlpool, steam room and sauna. 325 metre jogging track. Kids’ club* with educational and sports activities, PlayStation® games and films. Hair salon*. Shopping gallery. Brand new multiplex*, with kids club, sports bar, Italian eatery, a games arcade and a bowling alley.

Laundry service*. Babysitting*. 24-hour room service*.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

3 nights between 30 Dec-1 Jan.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (7086)
  • Very good (1437)
  • Average (330)
  • Poor (148)
  • Terrible (213)
Image of the Tripadvisor rating Fantastic holiday

Apr 16, 2024 Maher_DK Leicester, United Kingdom

And we return again for second time in a year. Its an excellence choice of hotel for families. We love the greenery and the peacocks, birds, fishes went down well with kids. A big thank you to in-house team who had laid out a beautiful anniversary surprise for us. Staff are excellent as usual and can not do enough for you. On this occasion we… Read more
And we return again for second time in a year. Its an excellence choice of hotel for families. We love the greenery and the peacocks, birds, fishes went down well with kids. A big thank you to in-house team who had laid out a beautiful anniversary surprise for us. Staff are excellent as usual and can not do enough for you. On this occasion we did have breakfast in the various restaurants depending on what time we arrived down and how busy the Market place café was. If I was being very picky I would have to say breakfast selection is good however dinner buffet lacks the options. There were not as many options for vegetarians and this was the same last year however other aspects of hotel attracted us to booking here again. If we were late and if Market place was full for dinner we were told to go to the restaurant upstairs which housed the same menu however we were very disappointed to arrive to minimum choice of food – even less compared to what was served downstairs. Grand Hyatt has such a beautiful wow factor as you enter the atrium however on this occasion, I would have to say we were slightly disappointed. The large chandelier on entrance was all boarded/curtained up with scaffoldings and this remained like this for the duration of the 6 days we were there. And if that wasn’t enough the other glass light fixtures on the sides had similar closure a day later. Since we have come here before we know the beauty of this atrium however you can imagine what first impressions this would give to first time guests in hotel. Talking of construction the waterpark project is no-where near completion, not even close. From what I can see from window it looks like maybe the foundations and ground work has been laid out and now all the above work will commence. Looking at the design model on the hotels 3D model the plans look fabulous and will give the hotel a boost. The attached photos show how the finished project may look like on model. I think it will be a year or maybe 2 for that to be completed – I look forward to returning again once that’s finished. The pool area was clean and nice as usual - lots of sun beds. We would highly recommend Grand Hyatt and look forward to staying here again soon. Read less
Image of the Tripadvisor rating Excellent hotel

Apr 15, 2024 Ali_H_staffs United Kingdom

We stayed for 4 nights as a stop over and we were impressed with the hotel and the standards of service offered. The staff are a credit in all areas of the hotel and work hard to maintain high standards. We opted for the dine around half board option and the food and service in all of the restaurants we tried was wonderful. The breakfast buffet… Read more
We stayed for 4 nights as a stop over and we were impressed with the hotel and the standards of service offered. The staff are a credit in all areas of the hotel and work hard to maintain high standards. We opted for the dine around half board option and the food and service in all of the restaurants we tried was wonderful. The breakfast buffet offered everything you could want! Our room was large and modern, had everything we needed and had a very comfortable bed and pillows and was kept perfectly clean. The public areas of the hotel were well designed and impressive. It was easy and quick to get to and from the airport and taxis were readily available outside the hotel and it was good for a base to visit the other areas of the city. We walked to the nearest metro which was only about 10-15 mins walk. It is worth a visit to the Wafi Mall which is also within walking distance. We would definitely return and would recommend the hotel. Read less
Image of the Tripadvisor rating Grand Hyatt Dubai Delivers again

Apr 14, 2024 Alan B

We came here on a 4 night stay, we had a club suite with a connecting room on the newly renovated 14th floor, room were delightfully devoted with subtle beige and cream colour schemes, we would like to thank Rahul Front Desk Manager, who always looks after our every need, also like to mention Chadie, Gayan, Duminda, Chris , Vinott, Vikram, Jackie… Read more
We came here on a 4 night stay, we had a club suite with a connecting room on the newly renovated 14th floor, room were delightfully devoted with subtle beige and cream colour schemes, we would like to thank Rahul Front Desk Manager, who always looks after our every need, also like to mention Chadie, Gayan, Duminda, Chris , Vinott, Vikram, Jackie and Simon for there wonderful service Offered to us Read less
Image of the Tripadvisor rating Awesome with allergies

Apr 9, 2024 travelallergies Birmingham, United Kingdom

I'm allergic to all fish, nuts and bizarrely coconut so travelling abroad is always a challenge! I emailed the hotel beforehand and on arrival, they'd already made their managers fully aware. I usually do this but not all hotels listen!! Chefs Vinod, Hicham and Rituwik went out of their way to make fresh, allergen-free delicious meals without… Read more
I'm allergic to all fish, nuts and bizarrely coconut so travelling abroad is always a challenge! I emailed the hotel beforehand and on arrival, they'd already made their managers fully aware. I usually do this but not all hotels listen!! Chefs Vinod, Hicham and Rituwik went out of their way to make fresh, allergen-free delicious meals without much notice. They fully understood and were just ace! The hotel was very busy with families. Yet we were all very well taken care of too by Asme, Rajeev, Mayank, Abhi, Faiz, Mithun and Noyal. It was refreshing to see such a wide range of individuals providing exceptional hospitality. Read less
Image of the Tripadvisor rating Two night stopover with seamless service and great facilities

Apr 7, 2024 Wienette Wiltshire, United Kingdom

Fantastic two night stop over at the Grand Hyatt Hotel in Dubai. Thanks to the team for making our stay as seamless and hassle free as possible. And a shout out to Ganga by the pool who - along with the rest of the team - worked tirelessly to make sure we didn't need to lift a finger. Couldn't have asked for more from across the whole staff group… Read more
Fantastic two night stop over at the Grand Hyatt Hotel in Dubai. Thanks to the team for making our stay as seamless and hassle free as possible. And a shout out to Ganga by the pool who - along with the rest of the team - worked tirelessly to make sure we didn't need to lift a finger. Couldn't have asked for more from across the whole staff group from housekeeping through to the guys on the door. Finally - although a corporate hotel which means you could be almost anywhere in the world - the rooms were large, clean and well stocked. And there is a fantastic breakfast spread (the French toast is a particularly highlight!) and great facilities. Highly recommend and would return. Read less