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0844 557 4321

Open today: 9:00am - 9:00pm

Other days
  • Mon - Fri9:00am - 9:00pm
  • Saturday9:00am - 7:00pm
  • Sunday10:00am - 6:00pm

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At a glance

  • Excellent West 35th Street Location, short walk from Empire State Building and Macy's
  • Daily Complimentary Continental breakfast
  • Great value Hotel
  • Rooftop Terrace Bar

Hotel facilities

Bar

Fitness Centre

Breakfast

TripAdvisor Traveller Rating

4.5

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Hotel Metro

1 of 12 photos
WEATHER HERE

Oozing with Art Deco chic, this well-priced hotel is just a short walk from the Empire State Building and Macy's department store. In warmer months, the rooftop terrace is a great place to view the Empire State Building. The hotel's attractive, blonde wood restaurant is on the New York Times' list of 'Good Dining Places in the Area'. They mix some great cocktails in the restaurant bar, too!

Where is it?

On West 35th Street. In the heart of Midtown Manhattan. Close to the subway.

Larger Map

Room information

181 rooms on 14 floors in 1 building with 3 lifts. All with air-conditioning, TV, iron and board, and hairdryer. Mini-Double Rooms (Standard Rooms) with 1 double bed, sleeping max 2 adults are compact. For a special occasion we recommend upgrading.

Room Upgrade

Contemporary Twin Rooms with 2 twin beds, sleeping max 2 adults.

Contemporary Queen Rooms with 1 queen-size bed, sleeping max 2 adults.

Contemporary Deluxe Double Rooms with 2 double beds, sleeping max 3 adults or 2 adults and 1 child.

Premier Queen Rooms are located on floors 8-12 and are newly renovated with 1 queen-size bed, sleeping max 2 adults.

Facilities

Metro Grill restaurant (lunch and dinner weekdays only) and bar. Library lounge. Complimentary Continental breakfast served daily. Rooftop terrace bar (in summer, weather permitting). Free WiFi Internet access throughout the hotel. Room service*. Exercise room.

Additional information

One person must be aged 21 years and over in each room at check-in.

This is a 100% non-smoking hotel.

*Denotes local charge.

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Hotel Metro

  • What to Expect:
    • 5 based on 1933 reviews Location
    • 4 based on 2062 reviews Rooms
    • 4.5 based on 2172 reviews Service
    • 4.5 based on 2128 reviews Value
    • 4.5 based on 2132 reviews Cleanliness
  • Traveller Rating:
    • Excellent (1235)
    • Very Good (914)
    • Average (185)
    • Poor (50)
    • Terrible (33)

On our recent trip to New York my husband and I stayed for 5 nights at the Metro. The bed was the most comfortable hotel bed that I have ever slept in. All the staff were welcoming and friendly...

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5 of 5 stars
Sep 1, 2014 - Carol H - London, United Kingdom

On our recent trip to New York my husband and I stayed for 5 nights at the Metro. The bed was the most comfortable hotel bed that I have ever slept in. All the staff were welcoming and friendly... Read more , and very helpful, particularly Dean and James at the Concierge desk. The complimentary breakfast was excellent, setting us up for discovering your amazing city. We would definitely book this hotel again and have already recommended it to friends and family. Read less

5 of 5 stars
Sep 1, 2014 - Julie D - Cambridge, United Kingdom

Had a lovely time in New York staying at the Metro. We were automatically upgraded to a king size room from a queen upon arrival which was a nice surprise .A view of the Empire State building could... Read more be seen from our window A beautifully decorated art deco style hotel with very comfortable facilities-the bed was wonderful after a long day sight seeing! Coffee is available 24/7 either from the coffee pod machine in your room or the coffee in the breakfast room. Talking of the complementary breakfast-don't expect anything cooked but the self serve bagels, toast ,cereals pastries and huge muffins definitely fill the gap until lunch or even dinner if you eat too much at breakfast !The only gripe some other guests had (it didn't bother me)was that breakfast and coffee came on paper cups and plates which i presume was for ease of disposal and clean up after but was a bit at odds with the hotel experience as a whole. The roof terrace was sign posted as closed but we found it was actually open and it was the bar there that was closed so you can sit up there and admire the view of the Empire State The location of the hotel for us was excellent about 15 mins from Times Square and there are 2 very nice Irish sports bars about a minute from the hotel if you fancy a drink and a bite to eat in familiar uk style surroundings(family friendly).We also like to thank the fabulous concierge James for his help sorting out a problem with our shuttle transport home -making our holiday a really worry free trip. Can't wait to come back to NY and will definitely be staying here and shall recommend this to all our friends too!! Read less

4 of 5 stars
Aug 31, 2014 - adsdjo - Kingston-upon-Hull, United Kingdom

Good hotel, at a reasonable price, given where it is. Excellent location, with great views. Breakfast can be a bit of a scrum and I had a few issues with some of the staff's lack of customer... Read more service, but overall pretty good. Read less

5 of 5 stars
Aug 29, 2014 - HospitalityLecturer - London, United Kingdom

Amazing location & easy to get to from Penn Station. Overlooks Empire State, adjacent to Macy's for shopping, half a mile/10 mins walk to Times Square. Rooms are well decorated, big beds, clean and... Read more bathroom gives you choice of 3 shower heads!! Free breakfast included in small dining room/lounge inc cereals, toast, bagels, cakes, pastries & yoghurts. Features a roof top terrace overlooked by Empire State Building and is close to Penn Station & Bryant Park station. Open top bus leaves near by close to Empire State and there's plenty of ticket sellers on streets close by for buses and attractions. Concierge at hotel also sells tickets for attractions. Did not try restaurant or bar. Hotel is quiet and an excellent base for the big city. Read less

5 of 5 stars
Aug 28, 2014 - lincolnshirelass - lincolnshire, UK

This hotel was selected for its fabulous central position and with a subway entrance a few steps away and easy access from JFK.But it has far more about it than that. We had a warm greeting from Glen... Read more at reception,and were informed that we had an upgrade for our 40th wedding anniversary and my 60th birthday. Room 910. What a fantastic view out of the window...the ESB.! We also had a complimentary bottle of bubbly too. Coffee pod machine in room (although we didn't use this as we were so happy to help ourselves to the free all day,coffee and tea downstairs.) Huge shower with three different shower heads..rain shower was lovely. HUGE bed and so comfy. towels and linen changed every day and a huge walk in cupboard with safe and ironing board and iron, dressing gowns and an umbrella! Very useful to store all the shopping as Macys just down the street...so easy! Breakfast was v good with at least 6 different bagels and also rolls and breads and yogurts in ice bucket....juices and fruit, cream cheese, jams etc...cereals....we filled up and were not hungry really till the evening... The Metro Grill is v nice too and after sightseeing and walking all day, the fact that you could walk into the Grill from the lobby and then after a lovely meal, just walk back into the lobby and into the lift, back to the bedroom The patio on the top floor has amazingly close up views of the ESB. We loved this hotel. We intend to come back to NYC..as we just fell in love with it...and we would definitely come and stay in the Metro. Cant wait !! Read less

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