Contact Us
By Phone
| For help making new bookings |
0844 557 5825 |
| Enquiries/changes to existing bookings |
0844 573 0088 |
| Upper Class Reservations |
0844 557 5825 |
| Group bookings |
0844 573 8345 |
| Frequent Virgin Club |
0844 557 3895 |
| Weddings |
0844 557 3999 |
| Cruises |
0871 222 5826 |
| Disabled customers |
0844 573 8350 |
| Hearing-impaired Virgins (Minicom) |
0844 573 4213 |
| Brochure Requests |
0844 557 4215 |
Please note: to
continue to improve our services, telephone calls are usually recorded and/or
randomly monitored.
USA & Canada, Florida and The Caribbean Department Opening Times
Call Centre opening times...
Our call centre is open 7 days a week.
| Mon - Fri |
8.00am - 10.00pm |
| Saturday |
8.30 am - 7.00pm |
| Sunday |
9.00am - 6.00pm |
Worldwide Department Opening Times
Call Centre opening times...
Our call centre is open 7 days a week.
| Mon - Fri |
8.00am - 10.00pm |
| Saturday |
8.30 am - 7.00pm |
| Sunday |
9.00am - 6.00pm |
Service Centre opening
times...
| Mon - Fri |
8.00am - 9.00pm |
| Saturday |
9.00 am - 7.00pm |
| Sunday |
9.00 am - 6.00pm |
Please note Customer Relations are only open Mon-Fri between 9.00am and
5.30pm and are closed on weekends and Bank Holidays.
By Fax
Fax number: 0844 557 4209
By Post
The Galleria, Station Road
Crawley, West Sussex
RH10 1WW
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If you want information about current travel to the US and how it might affect your holiday, and the
new requirements for check-in and hand luggage please click here.
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