Privacy Statement
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1. General
Here at Virgin Holidays, we are committed to protecting
your privacy on line, as highly as we would with your customer information
in any of our systems.
We will not share your personal information for marketing
or any other purposes without your consent unless where required by law. We
will always respect your privacy and any personal communication between you
and ourselves. We will always comply with any data protection legislation currently
in force. We collect general statistical information about visitors to our
website for general reporting and to improve future content.
By using our website, you consent to the collection and
use of this information by virginholidays.com. If we change our privacy policy
we will inform you by posting these changes on this page.
2. What we collect and why
We ask for information about you in 3 areas of our website.
a) When making an on line booking
Here the information we will ask you for includes your name, contact details
such as phone and e mail, Frequent Virgin Club Details if applicable, and credit
card details. We need all this information to process a booking for you and
in order to be able to contact you if we need more information or if there
are any changes to our programme. This information will not be given to any
third party, except to the extent and for the purpose we may be required to
do so by any law.
b) When requesting a brochure online
We need your name and address so we can send you the brochure. If you have
given your consent, you may be contacted with relevant promotions, offers or
information that you have expressed an interest in or that might be of interest
to you. With Virginholidays.com YOU are always in control of your personal
information, if at any time you wish us to stop contacting you then simply
email us at update.customer@virginholidays.co.uk
c) When signing up for e-mail updates.
This information will not be given to any third party, except to the extent
and for the purpose we may be required to do so by any law. With Virginholidays.com
YOU are always in control of your personal information, if at any time you
wish us to stop contacting you then simply email us at update.customer@virginholidays.co.uk
3. What are cookies and do we use them?
A cookie is a text-only string of information that a website transfers to
the cookie file of the browser on your computer's hard disk so that the website
can remember who you are.
A cookie will typically contain the name of the domain from which the cookie
has come, the "lifetime" of the cookie, and a value, usually a randomly
generated unique number.
Two types of cookies are used on this website:
a) Session Cookies, which are temporary cookies that
remain in the cookie file of your browser until you leave the site.
b) Persistent cookies, which remain in the cookie file of your browser for
much longer (though how long will depend on the lifetime of the specific
cookie).
Cookies can help a website to arrange content to match your preferred interests
more quickly. Most major websites use cookies. Cookies cannot be used by themselves
to identify you.
How we use Cookies on our Site and what Information we
collect
a) Session Cookies
- To allow you to carry information across pages of
our site and avoid having to re-enter information.
- To allow you to carry information through our online
booking system.
b) Persistent Cookies
- To remember the compiled list of holidays you have
selected in our shortlist section.
- To compile anonymous, aggregated statistics that
allow us to understand how users use our site and to help us improve the
structure of our website. We cannot identify you personally in this way.
c) Third Party Cookies
Third parties serve cookies via this site. These are used for the following purposes:
- To serve advertisements on our site and track whether
these advertisements are clicked on by users.
- To tailor content to your preferences.
Use of Web Beacons
Some of our Web pages may contain electronic images known as Web beacons (sometimes known as clear gifs) that allow us to count users who have visited these pages. Web beacons collect only limited information which including a cookie number, time and date of a page view, and a description of the page on which the Web beacon resides. We may also carry web beacons placed by third party advertisers. These beacons do not carry any personally identifiable information and are only used to track the effectiveness of a particular campaign.
Disabling/Enabling Cookies
You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.
Virgin Holidays uses pixels, or transparent GIF files,
to help manage online advertising. These GIF files are provided by our ad
management partner, DoubleClick. These files enable DoubleClick to recognize
a unique cookie on your Web browser, which in turn enables us to learn which
advertisements bring users to our website. The cookie was placed by us, or
by another advertiser who works with DoubleClick. With both cookies and Spotlight
technology, the information that we collect and share is anonymous and not
personally identifiable. It does not contain your name, address, telephone
number, or email address. For more information about DoubleClick, including
information about how to opt out of these technologies, go to http://www.doubleclick.net/us/corporate/privacy/4. Links to other websites & their security & privacy policies
In our website we also provide links to other websites
for your convenience and information. Please be aware that these sites may
have different security & privacy policies and we have no control over and
take no responsibility for any information submitted to these sites.
We hope that you enjoy using our website, safe in the
knowledge that we are committed to protecting your privacy. |
