We have an experienced and dedicated team of knowledgeable staff who will help you, your friends and family. We've integrated our accessibility and specialist services into the relevant sections of the website to assist in finding the perfect holiday for disabled customers.
Wheelchair accessible properties that offer wheelchair adapted rooms with either roll-in shower or bath tub with grab rails.
Properties that offer good general access for those guests who are able to walk short distances and can manage up to six steps.
Properties that offer wheelchair adapted rooms with partially accessible amenities.
* Please note: These rooms are subject to availability and may only be available in specific room categories with varying bedding arrangements. Please request this at the time of booking.
We can look after all of your mobility and medical requirements should you need anything whilst in resort.
As your needs are as individual as you are - let us know what we can do for you.
Adapted vehicle hire here to help!
Book wheelchair adapted vehicle transfers!
We can assist with connecting you to the appropriate airlines to arrange this.
For wheelchair users and those with less mobility.
A range of hand controls available on request.
A range of equipment available to hire.
These chairs come complete with extra-chunky beach-friendly wheels, sunshades and storage for all of your beach essentials. Whatever your mobility needs, there's no need to miss out on dipping your toes into the ocean.
For further information on services available, please contact our Virgin Holidays Special Assistance department, who are an experienced and dedicated team that can meet any number of specific needs including assisting with the booking of wheelchair accessible properties, adapted transfers and mobility equipment hire.*
* Please note these services are subject to availability/destination and some are at an additional cost
Virgin Holidays Special Assistance Team can be contacted Monday-Friday 9.00am-5.30pm on 0344 557 3998 or e-mail firstname.lastname@example.org
Contact us via our Minicom: 0344 557 3977
To arrange airport or onboard assistance with Virgin Atlantic, please call their Special Assistance Department on 0344 481 4455. Alternatively, you can e-mail Special_Assistance@fly.virgin.com or visit their web page for more information.
** Subject to availability. Please call us for details.