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Phone Numbers
Please note: to continue to improve our services, telephone calls are usually recorded and/or randomly monitored.
All 084 calls charged at 5p per minute from a BT landline including VAT.
All 087 calls charged at 10p per minute from a BT landline including VAT.
Charges may vary from other networks or mobile networks.
Email Us
Contact form
We know that there's nothing worse than having an email bouncing around from department to department so we've made things simple so you'll know the query you're sending is going to the right place.
Please click on the button below and use Contact Us form.
Contact Us
Specialist Departments
Our Customer Service team can help with most things but we do have specialist teams in place to help with certain things like Weddings or Special Assistance requests.
These teams can be contacted at the following email addresses:
| I've booked a wedding |
weddings |
| I'm in the Virgin Frequent Club |
theclub |
| I'd like to request special assistance |
special.assistance |
Please note: You can find out about other fantastic Virgin companies by visiting www.virgin.com.
Postal address
Virgin Holidays Ltd
The Galleria
Station Road
Crawley
West Sussex
RH10 1WW
Virgin Holidays Limited.
Registered Office: Company Secretariat, The Office, Manor Royal, Crawley, West Sussex, RH10 9NU.
Registered in England No. 1873815