Book online or call
Open today: 9am - 9pm
Crumb trail:
If we think anything's going to interfere with your holiday, we'll make sure you know about it in our Travel Updates section
Whatever it is, don't hesitate, simply ask your question here …
So what can you do online? Find out the list of options available to you.
View your booking View and print your booking itinerary, as well as all customer information, a cost breakdown and your payment history.
View your ticket status Getting close to departure time? Log-in and see when to expect your tickets.
Pay your booking You can log on and chose to pay part or the full amount of your booking here.
More coming soon! we will be adding more features to this new View Booking area in the coming months.
Click here to find out how to request seats
If you're flying with Virgin Atlantic then follow this link to their site to log onto the 'manage your booking' and you can request seats here. For travel with any other airline, please contact them directly.
Find out all the different ways you can pay for your holiday
1) The most convenient way to pay is by logging onto our fantastic 'View my Booking' site.
2) You can call our secure automated phone line on 020 3131 2374
3) Pop into a retail store. Take a look on our 'Contact Us' page to find the nearest location convenient for you
4) Give our Service Centre a call on 0844 573 0088. Our opening hours can be found here
Find out all the information you need about baggage
If you're flying with Virgin Atlantic and you want to check if you can take the kitchen sink with you, take a look here first for details on your baggage allowance. For all other airlines, then you'll need to check with them directly.
Here's how you can brush up on your resort knowledge
1) Our destination pages hold so much useful and interesting information on every resort we feature. Take a look at the map here and choose your resort
2) Give your local rep a call or email. They're in resort already so have a wealth of knowledge they just can't wait to share with you! Click here
3) Check out our brilliant YouTube channel here for destination guides, the latest v-room videos and much, much more!
If something's changed, find out here how you can contact us to let us know
If we're around, then why don't you make the change now by chatting live to us? If we're not, then simply fill in this form and we'll get back in touch once we've made these changes for you.
Need an invoice or wonder when your tickets will come out? Look here…
Your invoice will be emailed to you within a few hours of booking. If youre after tickets then, then they're usually sent out 14 days before you fly. If you've got any other questions about either of these, simply fill out this form and we'll get in touch with you.
New to travelling or just want to check you've ticked all the boxes? These pages will offer you some general advice for travelling abroad.
Use our online form to send us an email. Make sure you use the correct subject so your question goes to the correct team!
Got a question for your local rep? Visit our fantastic Concierge site and find all the contact info you need for your rep
Need to find the right number? Take a look here for all the telephone numbers you need.
Tweet us @VirginHolidays for updates, news and assistance
Join in the fun with competitions and news on special offers or why not ask us a question about your holiday?
Destination guides, a tour of the v-room, or simply watch our Rockstar Service adverts plus much more.
Keep in touch with all the Frequent Virgin Club benefits as well as get news on exclusive offers.
Would you rather talk to us in person? Meet with our Travel Advisors in a Virgin Holidays' store near you.
