Welcome to your Customer Service CentreWelcome to your Customer Service Centre

Now that you've booked your holiday...Now that you've booked your holiday...

...we want to make it as easy as possible for you to get in touch with us, or find out more about your exciting destination.

The below links will direct you to wherever you need to go; whether you want to ask Valerie our virtual assistant a question, or get a sneak preview of the v-room via our Youtube channel, you'll be able to keep popping back to your Customer Service Centre to ensure you've got everything you need to have a fantastic holiday.

Contact usContact us

All our contact phone numbers & opening times, email addresses etc.

Manage your bookingManage your booking

Why not make a payment, change your hotel or add some great excursions plus much more?

Travel UpdatesTravel Updates

If we think anything's going to interfere with your holiday we'll make sure you know about it here.

Contact FormContact Form

We've made things simple so you'll know the query you're sending is going to the right place

Virgin Atlantic seats and mealsVirgin Atlantic seats and meals

Please see Travel Updates for the latest info on seat and meal requests

Frequently Asked QuestionsFrequently Asked Questions

Got a question about your holiday? Why not have a look to see if it's been asked before in our FAQ section?

Visit us in StoreVisit us in Store

Would you rather talk to us in person? Meet with our Travel Advisors in a Virgin Holidays store near you.

Frequent Virgin ClubFrequent Virgin Club

Keep in touch with all the Frequent Virgin Club benefits as well as get news on exclusive offers.

Talk to ValerieTalk to Valerie

Need Help?
Hi, I'm Valerie, the virtual assistant for Virgin Holidays. Why not ask me a question?

Follow us on TwitterFollow us on Twitter

Tweet us @VirginHolidays for updates, news and assistance

Virgin Atlantic baggageVirgin Atlantic baggage

Please see Virgin Atlantic for the latest info on baggage allowance

Holiday InformationHoliday Information

Things you need to know...
Before you go
On The Way

While You're There

Our Facebook pageOur Facebook page

Join in the fun with competitions and news on special offers or why not ask us a question about your holiday?
Get in touch with our resort reps before you even leave the UK. Ask questions or simply check out facts from our experts on the ground.

All our VideosAll our Videos

Destination guides, a tour of the v-room or simply watch our Rockstar Service adverts plus much more.

Find your holidayFind your holiday

Choose your departure date
Who's going?

We require the ages of any children in your party to provide you with an accurate price. Each hotel defines child ages differently and teen prices may be available in some destinations.

Please enter child ages at time of travel:

OK

 

Child ages: Please provide the ages of children (edit)


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