What our customers have said...
Jeanne Peterson offered so much help, support and reassurance during the days my family and I were stranded in Anaheim. My husband and children
were sick during this time and Jeanne was such a comfort to me, offering endless support and reassurance.
She worked tirelessly at the airport, along with her colleagues, to help the stranded passengers.
My family and I are so grateful to her for making this very stressful time a little easier to bear. Mrs T, Hornchuch
All in all I would say that your staff dealt with a very difficult situation in a calm, friendly and professional manner, allowing us to make the best out of what could have been a very frightening situation. Please thank them on our behalf.
Mr B, Cambridgeshire
So we just wanted to say how grateful we were for the assistance that we received and that we did not take it for granted. Thanks again and rest assured that we will be travelling with Virgin
Holidays again in the future.
Mr P, Surrey
In times of uncertainty it is incredibly important to know there is
someone batting for you and with Kieran acting in the way he did it gave
us the opportunity to enjoy our extended stay rather than worry about
things. It is interesting that at the morning meetings held by Virgin
Holidays Kieran's name came up on a number of occasions among
holidaymakers and always in a very positive way.
Mr H, Upminster
Since our return, we have been singing your praises and recommending you to all our friends and colleagues. We’re so glad we chose Virgin Holidays – you’re the company to be with!
Mr L, Berkshire
We have used Virgin Holidays for many years and have always been happy with the service you provide, but this time you really excelled. Well done and thank you very much. We are looking forward to booking our holiday with you next year,
Mr M, Surrey
I was impressed with the way Virgin Holidays handled the situation and was very gratefull for all that was done to get us back to the UK as quickly as possible. The two week tour went extremely smoothly and I will definitely consider booking future tours with Virgin Holidays.
Mr C, Essex
We are glad that we are now back home but will never hesitate to use Virgin again for any of our trips abroad.
Mr R, Hampshire
Please click here to read
our guide to claiming expenses incurred due to volcanic ash.