A Passion for Service
We're passionate about creating the best holiday for you, making it that little
bit easier and more enjoyable from start to finish. With 21 years experience,
we can give you the advice and reassurance to help guarantee you have the best
holiday, with fun along the way. Whether you're travelling with friends, loved
ones, teenagers or tiny tots!
- We can tailormake your holiday with a flexible length of stay, travel options,
tours and multi-centres - so we can meet your needs whatever you are looking
for
- You can pre-book all your airport services like hotels and car parking,
to make your departure hassle free and start your holiday in style. You can
even order your currency commission free and have it delivered to your door
before you travel!
- We offer a range of payment options for your holiday, from monthly instalments
by direct debit, or paying online
- You can manage your booking online - upgrading your car hire or flights,
adding attraction tickets or changing your details, and itinerary. There are
also hints and tips on making the most of your holiday
- Before you fly to the USA and if you have booked direct, our local resort
staff will phone you to answer any questions you have about planning your
time away, and allow you to pre-book attractions and experiences for during
your stay. This New Service is loved so much it is being rolled out across
the Caribbean this year.
- You'll get an Essentials guide with your tickets which covers important
facts about your destination - everything you need to know
- Virgin Holidays representatives are in many of our leading resorts to offer
local knowledge and reassurance throughout your holiday. We also supply a
24 hour emergency line for contact to our Reps throughout your stay. In other
destinations we have trusted local reps with whom we've worked for a number
of years, to offer you local assistance
- We promise what we preach - commitment to get it right first time. Our
highly Trained Staff are empowered to resolve any issues you have quickly
and swiftly.
- All our packages are CAA bonded which means we're committed to bringing
you home if there is a problem whilst you're away. You don't get this cover
when you dynamically package it yourself.
Services for Disabled Travellers
Our award winning Customer Care team offer a dedicated service to disabled
holidaymakers. Our brochures highlight accommodation best suited for wheelchair
access and those with reduced mobility, and we offer accessible transfers, vehicle
hire, medical equipment hire, theme park and excusrions accessibility information.
And we can arrange additional inflight services with Virgin Atlantic to meet
disabled traveller needs - from tactile safety demonstrations to inflight oxygen
supply at no extra charge.
Weddings and Honeymoons Service
We offer a wide range of wedding packages at great value for money, and we
aim to make sure your wedding and holiday are packed full of magical memories
and go with a swing. Here are just some of the reasons why you should book
with us.
- More Choice
- We have up to three weddings packages for each location in our brochure,
so you can choose what's right for you. We also cater for honeymoons,
commitment ceremonies, anniversaries and renewal of vows. From simple,
intimate ceremonies at small island hideaways, to elaborate parties for
all your family and friends at 5V Platinum hotels.
- Best Destinations
- Our beach destinations include the sunny Caribbean with its lush tropical
vegetation and the Indian Ocean with its idyllic white sands. In the USA
we have the warm Florida shores, or magical Disney settings, the glitz
and glamour of Las Vegas and fast-paced New York City. For something different
- South Africa allows you to add a safari feel to your celebration. Or
there are floating chapels in Florida, cliff-top locations in St Lucia,
Elvis-themed ceremonies in Memphis and even the Sydney Opera House in
Australia.
- Honeymoons
- We can arrange twin-centre holidays, allowing you to choose different
locations for your wedding and honeymoon. Perhaps marry in New
York and honeymoon in the Caribbean? Or a memorable Sri Lankan
wedding with an idyllic Maldives honeymoon? The choice is endless
and, again, our specialist team will be happy to provide you with
more details on these and other options.
- Flexible and Personal Service
- You can choose to organise everything in the UK and pay beforehand,
or choose a simple package and leave it all until you arrive. We
offer Premier Packages with UK airport lounge access, and we have
special little extras such as indulgent airport limo transfers
and Champagne and chocolates available on your flight. We offer
flight upgrades on all routes, and even special wedding insurance
to cover the wedding arrangements. On top of all that, our specialist
Weddings team offer a tailor-made service to add any unique touches
that are not already included.
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