Our price match guarantee
At Virgin Holidays we're dedicated to providing the best value-for-money holidays. We constantly monitor our prices and those of other tour operators to ensure that our prices are the best available.
If, within 14 days of booking with us, you can supply a copy of a brochure, or a written quote from any other ABTA Tour Operator holding an ATOL licence, offering an identical holiday which is available for the same dates at a lower price than you have paid us, we will either match the lower price, or offer you a full refund of all monies paid and cancel your reservation, subject to the following conditions:
The holiday must be for the same number of people, to the same destination, accommodation, room type and board basis. It must be for the same departure date and duration, and feature the same flights and airline as those offered by us. If car hire is included in the package, the car size and any applicable insurance must be the same.
This guarantee applies to brochure packages only. It excludes special offers, FREE child places, flydrives, late availability offers (within 12 weeks of departure), specific travel agent offers, group booking discounts, FREE add-ons, insurance premiums and credit card surcharges.
If you are able to find exactly the same holiday at a lower price than booked from our main brochures, please supply proof of the other holiday and its availability within 14 days of confirming your holiday with us.
For a price match, please write to us at:
Virgin Holidays
The Galleria
Station Road
Crawley
West Sussex
RH10 1WW
Please quote your booking reference in all correspondence.