Sorting Out Your Seat
PLEASE READ (VERY IMPORTANT!)
For Virgin Atlantic flights only: A limited number of seats are available from 336 days before your return flight to 24 hours before departure. To request your seats visit www.virgin.com/atlantic and go to 'Manage Your Flights'. Be sure to have your Virgin Atlantic booking reference to hand to retrieve your booking and access the seat map. Seats in exit rows can only be allocated at check-in and then only to passengers over the age of 16 who are 100% physically fit! Bulkhead seats are requested for Virgins requiring a 'Sky Cot' for infants under 12 months. To reserve a bulkhead seat, please call Virgin Atlantic on 0871 231 0231 (Mon-Fri 9am-5.30pm).
To obtain your Virgin Atlantic reference number please call 0844 573 0088
Flights
The flights we use for our holidays are based on specially negotiated airfares, which enable us to offer our holidays at such beneficial prices. However, to take advantage of these airfares, the flights used may not necessarily take the most direct route. Some flights will require a change of aircraft en route. On direct flights there is no need to change aircraft during the journey. However, stops may be made en route for refuelling or to let passengers on and/or off. All flight times and routings quoted are subject to change without notice.
Flights referred to in this brochure are planned to be
operated by the airlines referred to, but Virgin Holidays
reserves the right to change airlines or aircraft type
at any time. Such changes will not be regarded as a
material change of the components of the holiday.
Any changes in flight details will be notified to you or
your travel agent. Inflight entertainment does not
form part of your holiday. Virgin Atlantic aims to rectify
any technical faults during the aircraft turnaround,
however, neither Virgin Holidays nor Virgin Atlantic
will be held responsible for any lack of availability due
to technical faults or difficulties or aircraft changes.
Delayed Departure
Our Holidays are based on returned scheduled flights. It is the airline's responsibility to assist all passengers
in the event of a delay or re-scheduling. However Virgin Holidays staff will be on hand to provide assistance and
information whenever possible. We provide FREE DELAYED DEPARTURE INSURANCE when you take our Insurance Policy.
With any prolonged delay, the airline will provide meals and accommodation where necessary.
Important Note About Travel Dates
Florida
March is Spring Break time, when
thousands of American college students descend on
Florida for a little fun in the sun and many resorts can
get very busy at this time.
The first week of June is
unofficially designated Gay Week at the Walt
Disney World Resort, with an extended programme
of events taking place at theme parks and
entertainment venues across Orlando.
All the theme
parks get very busy around the main US holiday seasons
of Thanksgiving and Christmas. Please be aware that
some special events, for example Mickey's Very
Merry Christmas Party at the Magic Kingdom Park,
are ticketed separately and require booking in advance.
Muslim countries
You may find that there are
restrictions on alcohol consumption, restaurant
facilities and entertainment during the month of
Ramadan, which commences on 01 August 2011.
New England
Autumn (Fall) in New England is also referred to by
locals as 'fall foliage' or 'leaf peeping' time. If you are
planning to take your tour or holiday in September/
October, then please book early, as hotel rooms
are in heavy demand by both Americans and visitors.
In the Winter Maine, New Hampshire and Vermont become a winter wonderland - see the New England skiing holidays options.Summer attractions close for the winter
and so do some restaurants, etc. In some areas they
even believe the winter starts in September! Boston
is as lively in winter as any big city but some of the
more 'outdoor' attractions close - also in Plymouth
and Cape Cod, but those special 'Inns' are just as
welcoming in January as they are in July.
Baby Food
Visitors are not permitted to take fresh milk or jars of
baby food into the US and US Customs will confiscate
it! Powder formula is allowed.
Security
What extra measures are Virgin Atlantic taking to ensure safety on board the aircraft? The door to the Flight Deck is kept locked at all times and access is vigorously controlled. Sadly that means
that no passenger visits to the Flight Deck are permitted, but we are sure our customers will understand. Additional
measures are also under discussion with the Government.
You may be asked to provide information, such as passport number, etc. for the carrier airline(s) at any time
between booking and boarding the aircraft which will only be used for security purposes and not disclosed to
third parties not related to your travel arrangements.
Check-in/Check-out Information
The standard international practice is to let rooms
from 12 noon to 12 noon. However, times do vary.
Check-in times are usually between 2.00pm and
3.00pm, check-out times between 11.00am and 12
noon on the day of departure. Therefore, if your flight
arrives early in the morning, you may not be able to
check in to your hotel until between 2.00pm-3.00pm.
Similarly, if your return flight is at night, you will
normally be required to vacate your room at 12 noon
prior to leaving for the airport. Day rooms are subject
to availability/cost and should be arranged locally
with the accommodation management.