Wheelchair Assistance
If Wheelchair Assistance is required firstly please ensure you contact Special Assistance at Virgin Atlantic to make the necessary arrangements within 11 months prior to your travel date. On arrival at the check in desk, always remind the staff of your requirements who will check that the appropriate assistance has been arranged for you and your party. Assistance will automatically be arranged for your arrival overseas and for your return to the UK.
The Special Assistance Department can be contacted by email at special_assistance@fly.virgin.com
or via telephone on 0844 412 4455
For further information please visit www.virginatlantic.com/passengerinformation/passengermobility/index.jsp