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To assist those passengers with special needs.
Q. What accommodation is particularly good for disabled passengers?
A. Throughout our holiday programmes we have a number of hotels that offer excellent facilities for the disabled. Look for the wheelchair symbol which denotes these hotels with descriptions of rooms they offer. There are only a small number of these rooms available, so please request at time of booking. If you are interested in any accommodation that does not feature the above symbol, please contact our Virgin Holidays Special Assistance Department on 0844 557 3998 to discuss its suitability.
Please note Wheelchair Accessible rooms cannot be booked online, please contact our Reservations Team on 0844 557 3865 to request for this room type.
Q. What is the contact number for your Special Needs department?
A. 0844 557 3998
Q. How can I order some oxygen for onboard the aircraft?
A. If you require additional oxygen whilst onboard one of our flights, please contact our Virgin Holidays Special Assistance department on
0844 557 3998