Did you know that you can manage your booking online?
We've added some new functionality to enable you to manage your own booking!
Once you've put down your deposit and made your booking, you can use our
post-booking website to make payments, amendments and more. Log in using the form below.
Please note:
Sometimes, due to the complexity of a booking it's not possible to log in. Give it a go, but if you have a problem try the following;
- To save you time many customers have found what they're looking for in our frequently asked questions.
- If you would like to change, update or add anything on to your booking please pick up the phone and contact us.
Please note:
If your booking number has 7 digits, you won't be able to manage your booking online. Don't panic! Your booking is safe this is just whilst we're working on a fantastic new system.
If you've got any questions then just email our Service Team at question@virginholidays.com and we'll be on hand to help.
So what can you do online?
Online Balance Payment
Pay off your balance online! Please note for payment by credit card there is a surcharge of 2.5% (no charge for debit card). This will be automatically added to the amount you pay off. You can also view a list of all payments you've made to date. If your booking number has 7 digits, you won't be able to manage your booking online. Don't panic! Your booking is safe this is just whilst we're working on a fantastic new system.
Change your details
Made a mistake with a name or date of birth? Moved house lately? New phone number? You can now update all this information online.
Change your accommodation
Want to stay somewhere else? You can change your accommodation to any that are available within the same resort.
Change your board basis
You can now upgrade your board basis or number of rooms booked.
Change your car hire
Need more space for the kids? You can upgrade your car hire.
Change or add excursions
You can change the excursions you have booked or add new ones to your booking.
View & print an invoice
Get hold of an up-to-date invoice without waiting for the post.
View ticket status
Getting close to departure time? You can log in and see whether your tickets have been posted.
Other Services
By visting the Virgin Atlantic site you can check-in online.
- Set
up a Direct Debit
Setting up a Direct Debit with Virgin Holidays can make life a lot easier.
- Direct
Debit FAQ's
Browse our most Frequently Asked Questions concerning Direct Debit payments.
- Request
extra luggage tags
If you intend to take several items of luggage you can request extra luggage
tags.