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Sandals - Butler Service

Concierge Service

Upgrade to Sandals Suite Concierge service and be spoiled with priority check-in, preferred luggage handling, full in-room bars, as well as the services of a dedicated Concierge staff to help plan your holiday, invite you to exclusive events and be at your beck and call to make your stay exceed all of your expectations. From restaurant reservations and spa treatments, to tours and excursions, your Concierge desk works with you to plan your stay and be your one point of call for answering all your queries and assisting in making your holiday dreams a reality. And why not take advantage of the availability of plush cloth robes and 24-hour room service at selected Sandals resorts so you can enjoy true pampering at its fullest.

Butler Service

Guests staying in the highest level of suites at selected Sandals resorts will be treated to the ultimate in personalised attention. Trained by the Guild of Professional English Butlers, the Sandals and Beaches butlers take pride in knowing guests' preferences prior to their arrival at the resort. They will attend to guests' every need including private in-suite check-in, unpacking and packing of clothing, providing specialised services such as preparing a bath scented with rose petals or even arranging in-suite gourmet dining on their private terrace. Upgraded suites with butler service are marked on the individual resort pages.

What can your butler do for you?

Sandals Butler Service

When You Arrive The Butler Will...

  • Ensure accommodation is ready
  • Greet you upon arrival
  • Process your registration in your room
  • Offer to unpack luggage
  • Offer welcome beverage
  • Offer complimentary pressing*
  • Take note of any requirements guest may have on arrival
Sandals Butler Service

During Your Stay, The Butler Will...

  • Take room service orders for breakfast, lunch and dinner
  • Handle your laundry, dry cleaning or pressing requests
  • Liaise with housekeeping over servicing of suite
  • Offer to draw a scented bubble bath
  • Tidy your wardrobe
  • Ensure that your suite is maintained in perfect condition
  • Check and restock suite bar
  • Save the best sun lounger spot for you at the pool or on the beach
Sandals Butler Service

At Departure Time, The Butler Will...

  • Offer to pack for you
  • Present your account in advance of check out
  • Arrange transport requirements
  • Coordinate luggage pick up
  • Escort you to the lobby
  • Check your suite for any items you might have forgotten

Butler Suite Guest Preferences

Your Sandals experience begins before you leave home, with online Butler preferences'

Sandals are now pleased to offer online Butler Suite Guest Preferences to help their highly trained personal butlers tailor make your holiday. Now you can tell them exactly what you would like before your arrival to help the Sandals Butlers exceed your every expectation and give you the holiday of a lifetime!

After making a Butler category booking at a Sandals or Beaches resort, visit www.Sandals.co.uk, choose the 'Personalise Butler Service' link and register your booking. Once registered, you can return to the site and logon to your own personal page.

Here you will find a short series of options that will guide your butler in preparing your suite to perfection! From personal likes and dislikes, dietary requirements, allergies or other healthcare preferences, Sandals will take special care to meet your needs. Also if you are celebrating a special occasion whilst on holiday, your butler will help to arrange an extra special evening for you! All just part of the exclusive Sandals & Beaches Butler service experience.

Sumptuous Suites at Sandals & Beaches

Imagine swimming right up to your rooms private entrance from sugar duster sands or relaxing in the cool waters of your very own private plunge pool while your personal butler serves you cocktails and runs you a rose petal bath. At Sandals you can retreat after a day in the tropical sunshine to a cliff-top sanctuary overlooking the aquamarine sea or experience the height of luxury with a two-story loft suite set within a coconut grove. These are only a few of the unique ways to make your most romantic dreams a reality with our world renowned extravagant collection of suites.

Simply the worlds most inspired and sumptuous suites, only from Sandals., Here are some of our favourites…

Luxury Beachfront Sunset Rondoval  at the Sandals Grande Antigua Resort and Spa

Romantic and secluded plunge pool Rondoval suites promise you the ultimate lover's retreat. Stunning suites, circular in shape, with Asian-inspired decor, mosaic tiling, marble fl oors, and private plunge pools and Jacuzzis with a hammock area. These are set in lush gardens or on the waters edge, and each a secluded and very private villa.

Grande Romeo & Juliet Honeymoon Private Stairway One Bedroom Crystal Lagoon Suite at Sandals Royal Caribbean Resort and Private Island

Magnificient one-bedroom suites with private river entrance that offer zero-entry access to a lazy river from your own patio. Offering the pinnacle of luxury in Jamaica, these expansive suites also have breathtaking views and come with personal butler service.

Millionaire Suite with Private Pool & Whirlpool at Sandals La Toc Golf Resort & Spa in St. Lucia

Offering expansive 180 degree views, these suites are the most sumptuous in all of St Lucia. Cantilevered above the resort’s highest point, ensures an unhindered, full 180-degree view of the ocean. An outdoor sundeck, that is accessible by either the living room or bedroom, captures sea breezes and features a private infinity pool and broad sun deck with waterfall and Jacuzzi. These suites are accessible by golf cart only, and each comes with private butler.

Prime Minister's Beachfront Suite at the Bay Roc Villa at Sandals Montego Bay

The two Prime Minister’s Suites are unique and distinct in design. One has a sprawling sun deck, perfect for intimate dinners, and the other a lush, private patio overlooking the ocean. Both suites are on the second fl oor of a lavish cottage and have large living rooms, four-poster beds, marble walk-in showers, Jacuzzi tubs and plasma televisions.

Millionaire Honeymoon One Bedroom Suite with Whirlpool & Private Plunge Pool at Sandals Negril Beach Resort & Spa

Reminiscent of a Plantation House, complete with West Indian-themed furnishings, such as solid mahogany carved furniture, and cool marble, to create a mix of traditional and modern elegance. Five of the eight suites will include a private plunge pool, outdoor shower and lush garden, while the remaining three suites will feature romantic, private balconies. These stunning Plantation Suites will include every modern luxury and convenience, plus a Jacuzzi tub tucked in a secluded alcove as well as two, flat screen televisions


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