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$1 Experience

Terms and Conditions

Terms and conditions:

TERMS AND CONDITIONS FOR VIRGIN HOLIDAYS $1 EXPERIENCES ACTIVITY ON SCREW IT, LET’S DO IT SUNDAY

This page (together with the documents referred to on it) tells you the contractual terms which you accept by purchasing one of the $1 experiences that are on offer for Screw it, let’s do it Sunday (the “Terms”).

Please read these Terms and the associated Privacy Policy carefully before you purchase one of the Virgin Holidays experiences available for $1. Purchase of one of the $1 experiences on Screw it, Let’s do it Sunday shall constitute your acceptance of these Terms and your agreement to be bound by them.

We recommend that, if you intend to purchase an Experience, you print a copy of these Terms for your future reference.

Information About Us

1. The promoter is Virgin Holidays Limited, Registered office: The VHQ, Fleming Way, Crawley, West Sussex, RH10 9DF. (“VIRGIN HOLIDAYS”).

2. To contact us, please contact the press office on +441293 747 534

How to purchase one of the experiences on offer for $1  

3. To purchase one of the $1 experiences all you need to do is visit the link provided or search for ‘Virgin Holidays Cali Chat’ on Facebook Messenger between 10:00 and 18:00 on Sunday 21 January 2018

4. Please note you will be allocated on a first come, first served basis with a select number of the experiences available.

5. Experiences will be released in batches throughout the day on Sunday 21 January 2018. Once all the experiences are purchased, no further opportunities will be released

6. The $1 experiences are only on offer for one day, Screw it, Let’s do it Sunday: Sunday 21 January 2018, between 10:00 and 18:00.

7. There is only a limited amount of 200 discounted experiences on offer, with only a set amount available on each experience.

8. Once purchased you will receive a unique code for your chosen experience, which can only be used in conjunction with a new Virgin Holidays holiday booking made by 23:59 on the 8th February 2018. These codes can be redeemed online, in store or over the phone (0333 305 5247)

9. A charge of no more than 7p per customer will be made when the code is used against a new booking

10. A code can only be used on one booking with no more than two adults. Children are excluded from the offer.

11. This code cannot be used in conjunction with any other offers, promotion or discount including Frequent Virgin Club, Virgin Atlantic Flying Club and Tesco Clubcard. 

12. The $1 experiences costs will be charged to the purchaser in dollars. The exchange rate in pound sterling (GBP) will be calculated by your bank. Please note that further foreign currency charges may apply – please check with your bank for details. 

13. Virgin Holidays does not accept responsibility if you are not able to take up the Experience. In such event, the booking will not be refunded.  

14. Only adults over the age of 18 may purchase and redeem and use the $1 experience

RESTRICTIONS ON PURCHASE

15. Anyone who is over 18 and resident in the UK (excluding Northern Ireland) can purchase the $1 experience except:

a. Virgin Atlantic and Virgin Holidays employees and their immediate families (such as children, spouses, siblings, aunts, uncles and grandparents); or

b. employees, officers or agents of any companies associated with the Experiences

16. No more than one experience may be purchased per person.

17. Providing incorrect information (such as a false name or address) will disqualify your purchase

18. Virgin Holidays may disregard any entry it believes has been made in breach of these Terms.

19. Experiences are subject to availability. Once all have been purchased, no further opportunities will become available.

20. There are only a limited number of each experience available and the release will be staggered throughout the day

21. The opening date for purchasing experiences will be 10.00 (UK time) on 21 January 2018 (“Opening Date”)

22. The closing date for purchasing experiences will be 18:00 (UK time) on 21 January 2018 (“Closing Date”). After this time, no further experiences can be purchased.

23. A purchased experience is non-transferable, non-refundable, non-negotiable, cannot be sold and no cash alternative is available.

RULES AND PROCEDURES

24. The $1 offer only applies for one day – Sunday 21 January 2018

25. In consideration of Virgin Holidays providing you an experience for $1, you grant Virgin Holidays a worldwide, irrevocable, royalty free, perpetual license to feature you in Virgin Holidays marketing materials, on the Virgin Holidays website and social media channels. Such use is subject to these Terms and the Privacy Policy set out at the end of these Terms.

26. Receipt of purchase will not be acknowledged. Virgin Holidays does not accept any responsibility or liability for any purchase not successfully completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.

27. Virgin Holidays will not accept purchase that are:

a. automatically generated by computer;

b. completed by third parties or in bulk;

c. illegible, have been altered, reconstructed, forged or tampered with; or

d. incomplete.

28. Please note that Virgin Holidays may contact you to discuss your discounted Experience  

PRIVACY AND PUBLICITY

29. Purchasers may be asked to take part in free publicity surrounding their Experience but participation in such publicity is not compulsory.

30. Virgin Holidays is not responsible for printing or typographical errors in any promotional materials relating to the Experience.  

31. Any personal data which we collect from you, or that you provide to us, will only be used by Virgin Holidays for the purposes of administering the promotion, contacting the Recipient and otherwise in accordance with Personal information submitted by entrants and Recipients will these Terms. Please see our privacy policy at www.virginholidays.co.uk for more information about how Virgin Holidays looks after personal data.

32. All data collected at purchase will be stored securely by Shopify, a third-party ecommerce provider. Shopify is PCI compliant – for more details visit https://www.shopify.co.uk/pci-compliant

Our LIABILITY TO YOU

33. By entering, you agree to release Virgin Holidays from any liability whatsoever for any claims, costs, injuries, losses or damages of any kind arising out of or in connection with the promotion or with the applications for a discounted Experience (except death or personal injury caused by Virgin Holiday’s negligence, or fraud, or otherwise as prohibited by law).

General

34. Virgin Holiday’s decision is final and no correspondence will be entered into.

35. Events beyond our control: Events may occur that render the Virgin Holidays Screw it, Let’s do it Sunday $1 experiences give away itself or the selection of a recipient impractical due to reasons beyond Virgin Holiday’s control. We may, at our discretion, make such variations or amendments to the give away as we feel are necessary as a result of such events.

36. Cancellation of the discount offer: Virgin Holidays reserves the right to cancel, terminate, modify or suspend the $1 experiences offer for a day in whole or in part at anytime.

37. The Purchaser shall be subject to the terms and conditions of $1 experiences offer on Screw it, Let’s do it Sunday.

Virgin Holidays reserves the right to hold void, cancel, suspend or amend the promotion where it becomes necessary to do so.

These Terms are governed by the laws of England and Wales and entrants submit to the exclusive jurisdiction of the English courts. 

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I'm due to travel to a country that may have travel restrictions!

If you are booked to travel to one of the countries below today and tomorrow, please do not go to the airport - we will contact you.

Any customers travelling to one of these destinations in the next 15 days will be contacted at least 24 hours before departure to discuss options.


Destinations with current travel restrictions

  • All of USA and Canada
  • Jamaica
  • St Lucia
  • Dubai
  • Tel Aviv
  • South Africa
This applies to me, but I'm not departing in the next 15 days

My holiday destination doesn't have travel restrictions


Travelling before 30th April

If your holiday destination isn’t currently affected, but you would like to discuss your options, please complete our call back form and we will contact you within 7–10 days.

Request a callback


Travelling after 30th April

We ask that you don’t contact us at this time due to the dynamic situation and so we can support customers travelling in the imminent future. Continue to monitor our Covid-19 (Coronavius) travel updates page, our social media and the Foreign and Commonwealth travel advice page for latest advice.

Should your holiday destination become subject to travel restrictions, we will contact you at least 24 hours before departure to discuss your options.

Travelling to a destination with travel restrictions, but not in the next 15 days

If you're travelling to a destination with travel restrictions, but not in the next 15 days, please get in touch with us via WhatsApp or SMS.

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How can we help?

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Your holiday may be affected by the government’s travel restrictions

The Foreign & Commonwealth Office UK have advised against all but essential travel. Depending on when you are due to travel, your holiday may be affected.

You’ll be away before you know it

Your next holiday is only a click away - Our website has thousands of hand-picked options ready to book. But if you need more help, just let us know.

Your holiday will not be going ahead as planned

Due to the ongoing situation regarding COVID-19, the Foreign & Commonwealth Office UK have advised against all but essential travel before 26 April 2020.

We’re flexible with your holiday plans

If you were due to travel before the end of May 2020, you can postpone your holiday to a later date or even choose a different destination instead.

You’re good to go


In line with the advice from the Foreign & Commonwealth Office UK, all trips booked from June onwards are unaffected.

Rebook your holiday


We’ve sent you a voucher that is valid for the full value of your cancelled holiday. When you rebook, we’d like to gift you with 4,000 Virgin Atlantic Flying Club Miles too. 

But there’s no rush. To redeem your holiday voucher on a new booking with us, just give us a call any time before 31 July 2020 and quote your old booking reference.

Please bear in mind our wait times are currently longer than usual due to high demand.

We’re here when you need us


If you’d like to travel with us sometime in the future, just give us a call and we’ll find a great holiday for you (and gift you with 4,000 Virgin Atlantic Flying Club Miles as a thank you). 

If you'd prefer to simply cancel completely, we understand, and we will refund you in full. You'll just need to give us a call. Refunds will be successfully returned in approximately 45 days.

Please bear in mind our wait times are currently longer than usual due to high demand.

Your holiday is in safe hands


No need to contact us. Be assured, that if the situation changes, we will contact you as soon as this happens with the options available to you.

Change it up


You can postpone your holiday to travel any time before 31 December 2021, and even choose a different destination. We won’t charge you to make these changes and our Service Team are there to help – just give us a call.

Please bear in mind our wait times are currently longer than usual due to high demand.

Your holiday is in safe hands


Your holiday is scheduled to depart as booked. Continue to pay off your holiday balance with the assurance that your money is fully protected through ATOL. Be assured, that if the situation changes, we will contact you as soon as this happens with the options available to you.

The choice is yours


No problem! To amend your holiday dates, just give us a call. Any amendments to your booking can be made for £50pp, and our Service Team can help you decide on dates, or even a different destination.

Please bear in mind our wait times are currently longer than usual due to high demand.

Register yourself as away from home


If you’re abroad and your flight home has been cancelled please let us know, as relief flights will end soon.

Register as away from home

Alternatively, call our UK Duty Office on +44 0344 472 9646 (option 3) to discuss your options for getting home.

Book online


Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist

Or dive right in to our 2021 holiday offers

Help is at hand


Looking for inspiration? Explore our destinations and holiday types online and save your faves to your very own Wishlist

If you’re ready to book but can’t find the information you need on our website, just call our travel experts who will be happy to help.

To redeem your holiday voucher on a new booking with us, just give us a call and quote your old booking reference.