Sarova Whitesands Beach Resort & Spa

Mombasa, Kenya

The hotel

The Sarova Whitesands Resort & Spa rests amongst twenty-two acres of lush, tropical gardens which overlook the powdery sands of the Indian Ocean shoreline. This excellent resort boasts lots of stimulating outdoor and beach activities including 5 swimming pools, a beachfront spa, water sports and even an activities programme for the kids. There is a great variety of dining options, including three bars and restaurants to tempt your palate, including the Lido Seafood Grill and Cocos Beach Bar, both set among the palm trees with sweeping views of the ocean. All of this combined with modern rooms, a high standard of friendly service and beautiful surroundings ensure you a wonderful experience in this beautiful haven.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Kids Club
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Games Room
  • Internet Access
  • Beachfront location
  • Tennis

Where is it

On the beach at Bamburi, north of Mombasa. Transfer time from Mombasa Airport: 30 minutes.

Hotel information

335 rooms on 3 floors in several buildings. All with terrace or balcony, air-conditioning, satellite TV, direct dial telephone, complimentary WiFi, tea/coffee-making facilities, in-room safe and hairdryer. Garden Facing Rooms have garden or pool views and double or twin rooms, sleeping maximum 3 adults or 2 adults and 1 child.

All Inclusive option: available at a supplement and includes buffet breakfast, lunch and themed dinners at the Pavilion Restaurant. Lunch can also be taken at the Minazi Café or a set menu lunch and dinner is available at Lido Seafood Grill (some restrictions may apply to both). Snacks. Selected brands of wine and spirits, cocktails, local beer and soft drinks are available from all bars between 10.00am-midnight. It also includes use of snorkel equipment, kayaks, pedal boats and one glass bottom boat ride per stay (marine park fee is payable locally).

Half Board includes: buffet breakfast and themed dinner in the Pavilion Restaurant.

Pool Facing Rooms are situated around the large palms swimming pool, overlooking the pool anr gardens, some have partial views of the ocean.

Sea Facing Rooms are at the front of the resort and have views across the gardens to the ocean.

Family Rooms are also avilable.

Why is this a Virgin Holidays Favourite?

Fabulous beachfront location

Great All Inclusive option with a choice of bars and restaurants

Great for couples and families

Exclusive Virgin Holidays benefit:

  • Guaranteed late check out until 2:00pm.
  • 4 restaurants; The Pavilions (buffet breakfast and live cooking stations for themed dinners). Minazi Café (24-hour café). Lido Seafood Restaurant (open for lunch and dinner). Cocos Beach Bar (with regular dinner entertainment) and a lounge bar. 5 swimming pools (one is an adult-only, quiet pool by the spa). Kids' pool with slide. Tulia spa*. Well-equipped fitness centre. Kids' club (4-13 years) with special kids menu, kids' playground and games room. 4 floodlit tennis courts. Water sports centre* offering windsurfing, water-skiing and catamaran sailing among other activities. PADI diving centre*. Business centre. Hair and beauty salon*.

    Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

    * Denotes local charge.

    Rating summary

    • Location Image of the Tripadvisor rating
    • Sleep Quality Image of the Tripadvisor rating
    • Rooms Image of the Tripadvisor rating
    • Service Image of the Tripadvisor rating
    • Value Image of the Tripadvisor rating
    • Cleanliness Image of the Tripadvisor rating

    Traveller rating

    • Excellent (771)
    • Very good (532)
    • Average (175)
    • Poor (81)
    • Terrible (77)
    Image of the Tripadvisor rating Nice hotel

    May 25, 2019 ExceptionalSA Midrand, South Africa

    There is one thing I can say about Kenyans - they are very hospitable and ready to help. I checked in to this property on 23 May 2019 for a business conference I was speaking at. The reception was really warm. Definitely a good place to visit and stay. Only problem is the wifi is not good at all. Apart from that, quite a pleasant experience.
    Image of the Tripadvisor rating Excellent child care

    May 25, 2019 SandraH2389

    Our room was good but a bit clairaudient. The food was tasty Hotel and garden is beautiful and very looked after. The child care was excellent, out son loved it there and couldn't wait every day to go to the kids club. Therefor many thanks for the best team ever: Emmah, Michael, Grace, Beryl, Mitchell, James, Japhet, Mary, Nixon, Willy, Lucky,… Read more
    Our room was good but a bit clairaudient. The food was tasty Hotel and garden is beautiful and very looked after. The child care was excellent, out son loved it there and couldn't wait every day to go to the kids club. Therefor many thanks for the best team ever: Emmah, Michael, Grace, Beryl, Mitchell, James, Japhet, Mary, Nixon, Willy, Lucky, Gideon, Brian, Lisa, Risper, Yasmin, Olive and Swabrina. We really appreciated it! The only annoying thing were the beach boys at the beach!! Read less
    Image of the Tripadvisor rating Family Vacay

    May 19, 2019 nyingez Nairobi, Kenya

    Took my family on holiday for a couple of days....My wife hadn't had a break from work so I thought why not try one of the best....we'd been here before we got our son and having him with us made is super special. Awesome experience it was...the excellent service from all the staff from the gate to the manager....top notch quality hotel, clean air… Read more
    Took my family on holiday for a couple of days....My wife hadn't had a break from work so I thought why not try one of the best....we'd been here before we got our son and having him with us made is super special. Awesome experience it was...the excellent service from all the staff from the gate to the manager....top notch quality hotel, clean air conditioned rooms with baby cot on request, awesome pool, great food and a great experience. Read less
    Image of the Tripadvisor rating Superb Beach Hotel

    May 18, 2019 khalid4493 Leicestershire, United Kingdom

    We went with 6 friends in March 2019 and we were picked from Airport and at Reception were greeted by a person called Micah i think as he had Italian name but he was brilliant and very helpful sorting better rooms than we were allocated and made sure we were happy and we were facing Pool and view of Beach. as we were Full Board the food was top… Read more
    We went with 6 friends in March 2019 and we were picked from Airport and at Reception were greeted by a person called Micah i think as he had Italian name but he was brilliant and very helpful sorting better rooms than we were allocated and made sure we were happy and we were facing Pool and view of Beach. as we were Full Board the food was top nosh excellent all 3 meals with so much variety and also the taste was fab, also the service in restaurant we had 5 start and Davina , Rashid, always reserved our Normal Table and their team gave fantastic service, and not forgetting Michelle and Tina at the Pool who were part of the recreation Team and kept all the customers busy with Pool Sports and also were very helpful, but over all the best experience and staff were very good, will definitely go back again. Read less
    Image of the Tripadvisor rating FABULOUS

    May 16, 2019 carolwoSRet Mombasa, Kenya

    It is my second visit in this hotel. This visit was amazing compared to my fast visit.l was celebrating my daughter's birthday and it was her choice to return to Sarova whitesands. I would like to thank the Food and Beverage Team for an Amazing Service especially Robert your just fantastic, Geoffrey,peter, Nancy and Coco bar Team a HUGE THANK… Read more
    It is my second visit in this hotel. This visit was amazing compared to my fast visit.l was celebrating my daughter's birthday and it was her choice to return to Sarova whitesands. I would like to thank the Food and Beverage Team for an Amazing Service especially Robert your just fantastic, Geoffrey,peter, Nancy and Coco bar Team a HUGE THANK YOU.Recreation team you Rock.Lindo bar service sucks they need training for real.when relaxing at the pool side you have to search for the waitresses,food order takes 45mins,beverages at the pool bar you have to wait for the bar server, is just disappointment. Apart from that all was amazing.. Special Thank You to Jamleck you Rock and will definitely come back soon. Read less