Sarova Whitesands Beach Resort & Spa

Mombasa, Kenya

The hotel

The Sarova Whitesands Resort & Spa rests amongst twenty-two acres of lush, tropical gardens which overlook the powdery sands of the Indian Ocean shoreline. This excellent resort boasts lots of stimulating outdoor and beach activities including 5 swimming pools, a beachfront spa, water sports and even an activities programme for the kids. There is a great variety of dining options, including three bars and restaurants to tempt your palate, including the Lido Seafood Grill and Cocos Beach Bar, both set among the palm trees with sweeping views of the ocean. All of this combined with modern rooms, a high standard of friendly service and beautiful surroundings ensure you a wonderful experience in this beautiful haven.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Kids Club
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Games Room
  • Internet Access
  • Beachfront location
  • Tennis

Where is it

On the beach at Bamburi, north of Mombasa. Transfer time from Mombasa Airport: 30 minutes.

Hotel information

335 rooms on 3 floors in several buildings. All with terrace or balcony, air-conditioning, satellite TV, direct dial telephone, complimentary WiFi, tea/coffee-making facilities, in-room safe and hairdryer. Garden Facing Rooms have garden or pool views and double or twin rooms, sleeping maximum 3 adults or 2 adults and 1 child.

All Inclusive option: available at a supplement and includes buffet breakfast, lunch and themed dinners at the Pavilion Restaurant. Lunch can also be taken at the Minazi Café or a set menu lunch and dinner is available at Lido Seafood Grill (some restrictions may apply to both). Snacks. Selected brands of wine and spirits, cocktails, local beer and soft drinks are available from all bars between 10.00am-midnight. It also includes use of snorkel equipment, kayaks, pedal boats and one glass bottom boat ride per stay (marine park fee is payable locally).

Half Board includes: buffet breakfast and themed dinner in the Pavilion Restaurant.

Pool Facing Rooms are situated around the large palms swimming pool, overlooking the pool anr gardens, some have partial views of the ocean.

Sea Facing Rooms are at the front of the resort and have views across the gardens to the ocean.

Family Rooms are also avilable.

Why is this a Virgin Holidays Favourite?

Fabulous beachfront location

Great All Inclusive option with a choice of bars and restaurants

Great for couples and families

Exclusive Virgin Holidays benefit:

  • Guaranteed late check out until 2:00pm.
  • 4 restaurants; The Pavilions (buffet breakfast and live cooking stations for themed dinners). Minazi Café (24-hour café). Lido Seafood Restaurant (open for lunch and dinner). Cocos Beach Bar (with regular dinner entertainment) and a lounge bar. 5 swimming pools (one is an adult-only, quiet pool by the spa). Kids' pool with slide. Tulia spa*. Well-equipped fitness centre. Kids' club (4-13 years) with special kids menu, kids' playground and games room. 4 floodlit tennis courts. Water sports centre* offering windsurfing, water-skiing and catamaran sailing among other activities. PADI diving centre*. Business centre. Hair and beauty salon*.

    Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

    * Denotes local charge.

    Rating summary

    • Location Image of the Tripadvisor rating
    • Sleep Quality Image of the Tripadvisor rating
    • Rooms Image of the Tripadvisor rating
    • Service Image of the Tripadvisor rating
    • Value Image of the Tripadvisor rating
    • Cleanliness Image of the Tripadvisor rating

    Traveller rating

    • Excellent (790)
    • Very good (536)
    • Average (175)
    • Poor (81)
    • Terrible (78)
    Image of the Tripadvisor rating beautiful

    Jul 18, 2019 583glendam College Station

    The hotel and three pools are lovely. It is right on the ocean (on I think what they call north beach). This is NOT the heart of Mombasa south beaches, but the place was special. It's somewhat removed location meant quieter beaches, lounge furniture to watch the waves, etc. without hassle. Each evening if we were around they had a karaoke… Read more
    The hotel and three pools are lovely. It is right on the ocean (on I think what they call north beach). This is NOT the heart of Mombasa south beaches, but the place was special. It's somewhat removed location meant quieter beaches, lounge furniture to watch the waves, etc. without hassle. Each evening if we were around they had a karaoke contest, Massi dancers, or other events in the Coco bar. They serve tea in the Coco bar in the afternoon. It was windy off the ocean when we were there, but that was a plus for me. The rooms are air conditioned, have mosquito nets, flat screen tv's, rain showers, etc. We didn't always use the air conditioning, but on one evening it would have been stuffy if we hadn't. They have several dining options on site including one that was more italian inspired. All are open air restaurants. I think they have kids camp or something there because at one point we joined a cross-generational volleyball game in the swimming pool. Each of the three pools has a different flavor. I don't think it was rules, just different amenities drew different types. The one with the waterslide is great for children and there was a little wading pool there too. The waterslide is not large, but was fast so it had enough excitement for my 17 year old to enjoy. The "adult" pool had a swim up bar. The staff was very helpful and friendly. We were not there at peak season, but that made it great. Read less
    Image of the Tripadvisor rating Family Holiday

    Jul 18, 2019 hemeshk2017 Leicester, United Kingdom

    It was more than I expected, from the time we entered the hotel the welcome was amazing and it did not stop there. Throughout our short stay the staff would go out of their way to make our stay as comfortable as possible. They were extremely accommodating to any requests that were made. I was extremely moved with the extra mile that Geoffrey had… Read more
    It was more than I expected, from the time we entered the hotel the welcome was amazing and it did not stop there. Throughout our short stay the staff would go out of their way to make our stay as comfortable as possible. They were extremely accommodating to any requests that were made. I was extremely moved with the extra mile that Geoffrey had gone when serving us our meals in the Pavilion Restaurant, he made you feel like you were at home and seen that all your requests were meet before you could ask for them. The staff in the Coco Bar were also very polite, and the entertainment team that made the rainy dull day seem more pleasant. There was always a variety of dishes to choose from and everyday there would be a new theme not only for lunch and dinner but also for breakfast which was a nice surprise everyday from champagne breakfast to local cuisine. The bedroom were always kept clean and even the surrounding areas. Read less
    Image of the Tripadvisor rating Excellent customer care

    Jul 12, 2019 georgemachua

    Excellent service by Lucky and Emmaculate trainers, Alex Waiter and Sylvester reception, These people went beyond their duty to know whether you were comfortable . Emmaculate a resilient & dedicated trainer Lucky team worker Alex jovial and warm waiter Sylvester problem solver
    Image of the Tripadvisor rating Africa Academic Safari

    Jul 11, 2019 GenevaP_12 Atlanta, Georgia

    Outstanding customer service. The rooms are clean and modern. The hotel is a true 4 star by American standards. The pool wraps around like small coves. There is an area for children with a water slide and a swim up area for eating at the grill or bar. There was snorkeling, jet skiing and other water sports to enjoy on the beach. There were many… Read more
    Outstanding customer service. The rooms are clean and modern. The hotel is a true 4 star by American standards. The pool wraps around like small coves. There is an area for children with a water slide and a swim up area for eating at the grill or bar. There was snorkeling, jet skiing and other water sports to enjoy on the beach. There were many negotiating locals selling their good, but they were friendly and polite. The grounds are a tropical paradise. We were a group of 13 and we all immensely enjoyed our stay. I would recommend this hotel for anyone. Read less
    Image of the Tripadvisor rating A total #sarova experience

    Jul 11, 2019 Leonorah K Nairobi, Kenya

    Our stay at Sarova Whitesands Beach Resort was so awesome from the staff, the resort itself and its facilities; Mr. Derous from the main dining restaurant took care of our every need during our meals; also to the rest of the F&B department for a job wel done; the reception Juliet and Winfred were very welcoming; the concierge and security team at… Read more
    Our stay at Sarova Whitesands Beach Resort was so awesome from the staff, the resort itself and its facilities; Mr. Derous from the main dining restaurant took care of our every need during our meals; also to the rest of the F&B department for a job wel done; the reception Juliet and Winfred were very welcoming; the concierge and security team at the entrance/reception area were also welcoming and made sure we had all we need; the rooms met all our expectations and housekeeping department always popped in whenever we needed them; and finally to the reservations department and Mr. Tanui who handled our booking from beginning to end ensuring we had all we need. Read less