Crowne Plaza Nairobi Airport

Nairobi, Kenya

The hotel

We all crave comfort – but it’s especially welcome between long flights, busy meetings, or adventurous safaris. The Crowne Plaza in Nairobi Airport covers all those comforts with its 24-hour dining, subtle yet sophisticated décor, soothing spa, rooftop pool and the ease of its airport location. An official international airport hotel, the complimentary shuttle makes the five minute terminal-to-hotel transfer really easy, perfect for first or last nights. And its day rooms and all-day dining (at both the Aroma café and Kitchen 9 restaurant) mean you can catch 40 winks and a tasty meal even if you’re still running on a different time zone. The cherry on the top is its rooftop deck, giving you 180 degree views over the prairie and highway, with the swimming pool and cocktail bar luxuries most wouldn’t expect at an airport hotel.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant

Where is it

Located at the Jomo Kenyatta International Airport, approximately 3 minutes from the terminals.

Hotel information

144 sound proof rooms. All with air-conditioning, TV, mini-bar*, WiFi, bathrobe, slippers and hairdryer. Superior Rooms are airport facing with airport views, sleeping maximum 2 adults. 

Deluxe Rooms with balcony and prairie views, sleeping maximum 2 adults.

Kitchen 9 (all-day dining; comtemporary café). Velocity bar. Roof top deck with an infinity pool and 180° views. Spa*. Gym. Complimentary WiFi is available. Scheduled shuttle service to/from the hotel and airport. Room service*.

* Denotes local charge. 

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (465)
  • Very good (326)
  • Average (82)
  • Poor (23)
  • Terrible (21)
Image of the Tripadvisor rating Comfortable stay after a long flight!

Sep 22, 2019 aculhane Cork, Ireland

Collected directly from the arrivals section of the airport and it’s only 10mins to the hotel. Hotel is clean, staff are very polite and helpful. Breakfast is a little disappointing as it’s a little basic. Overall we were very happy with the hotel and would gladly stay here again!
Image of the Tripadvisor rating Great Service! Great Staff! Great Location!

Sep 20, 2019 FattieW New York, New York, United States

The only reason i am giving the hotel a 4 (I wish there was a 4.5 rating)is because of that foul smell from the bathroom that hits you when entering your room after you have been gone for a while. Its a common problem because a friend who stayed on a different floor complained about the stench. My recommendation is to install bathroom expellers … Read more
The only reason i am giving the hotel a 4 (I wish there was a 4.5 rating)is because of that foul smell from the bathroom that hits you when entering your room after you have been gone for a while. Its a common problem because a friend who stayed on a different floor complained about the stench. My recommendation is to install bathroom expellers and where not feasible, housekeeping should kindly shut the bathroom door behind them. Now the positives......I stayed here for one week for a training. The hotel was selected by the organizers and i am glad they did. I arrived the hotel early hours of the morning very tired and was welcomed by smiling staff. From the door men to the front desk staff. Everyone was such in a very pleasant mood. The hotel is located in the central area and is about 20 minutes from the airport (at 3.00am). My room was on the third floor, i had a very good view of the city. The toiletries are top quality, room is clean and big. It has a lot of lightening options. There is a central bedside switch that turns off the lights including the air, so you would have to turn off the lights individually to avoid turning off the air. I looked forward to breakfast every morning; amazing spread and lots to eat. Lunch was a delight as well, buffet style as expected. I also ordered for dinner on some nights and everything was delicious and the food presentation was amazing as well. The internet was high speed and i mean literally high speed (for African standard....LOL). It does not kick you out where you have to log in every time(which i find rather irritating) and you can log in as many devices as possible. Its a very busy hotel. My stay was a pleasant one and i will highly recommend it. Read less
Image of the Tripadvisor rating Recommend

Sep 18, 2019 anne k

The food was amazing and well presented. All the staff were friendly especially Diana Nzioka, great service delivery always smiling courteous and she comes promptly when needed. Spacious and clean rooms too.
Image of the Tripadvisor rating Reccomend

Sep 5, 2019 Aussietraveller1560

Thanks to Jacob for exceptional service. All staff were incredibly friendly. Food was excellent and we needed a bit of luxury after a long safari trek. Highly recommend this place for a recharge on the way home.
Image of the Tripadvisor rating Great service and soothing ambience.

Sep 4, 2019 Shiroflo Nairobi, Kenya

The staff from the gate are warm and kind.The facilities are great, the meals sumptuous and the decor soothing.The cocktail bitings were just the best and were a great way to start the weekend and keep you indoors from the cold weather. Great place for a business meeting at the heart of upper hill. Keep up team.