Jacaranda Hotel

Nairobi, Kenya

The hotel

Surrounded by 4 acres of landscaped gardens, this is a well-established and popular hotel with a friendly atmosphere. There's a lovely solar heated swimming pool with a large deck to laze by and a choice of four restaurants and bars. Adjacent to the large Sarit shopping mall with Masai Market, banks and nightlife, a courtesy bus transfers guests several times a day to and from the city centre for more shopping and sightseeing. You will love the large buffet breakfast before you head out on safari - make sure you try the chef's pancakes!

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Families
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Restaurant

Where is it

In the exclusive suburb of Westlands, only 4 km from Nairobi city centre. Transfer time from airport: 1 hour.

Hotel information

128 rooms on 2 floors in 1 building with 3 wings. All with ceiling fan, bath with shower, satellite TV, WiFi access*, telephone, tea/coffee-making facilities, mini-bar*, safe and hairdryer. Standard Rooms with 2 double beds or 1 king-size bed, sleeping maximum 2 adults and 1 child. Day Rooms (Room Only) are also available between 12:00pm-6:00pm.

4 restaurants and bars; The Safari Cafe (all-day dining, buffet and à la carte), Safari Lounge Bar, Pool bar and restaurant (poolside snacks) and The Pizza Garden across the road. Heated swimming pool. Spa*. Jacaranda gym and studio classes. Laundry/dry-cleaning service*. Gift shop and hair salon*. 24-hour room service*.

*Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (53)
  • Very good (200)
  • Average (165)
  • Poor (50)
  • Terrible (19)
Image of the Tripadvisor rating Ok stay

Mar 9, 2020 665stephenh Perth, Australia

Very dated hotel. Staff friendly but expected tips all the time. No air conditioning just a noisy ceiling fan which seemed to click something at night. Food in restaurant very pricey and slow to arrive, nearly left after waiting nearly 20 minutes for a burger to arrive. Plus side bed was comfortable
Image of the Tripadvisor rating Nice Staycation

Feb 20, 2020 O6866PXelizabetho

Very serene and close to amenities. The service is amazing and friendly staff as well. Very clean rooms and spacious. Thanks for the experience:-) Based in Westlands Nairobi, treated myself to a home getaway and it was worth it ;-)
Image of the Tripadvisor rating Old hotel in green gardens

Feb 14, 2020 mzungubabe Addis Ababa, Ethiopia

I last stayed at this hotel 25 years ago and it's still pretty much the same! Pleasant gardens and pool and comfortable rooms, but the restaurant is small. There was no bulb in the bedside lamp. Great location just opposite Sarit Centre shopping mall. Note that on the pool wing, you may be disturbed by noise (there were tents set up for a… Read more
I last stayed at this hotel 25 years ago and it's still pretty much the same! Pleasant gardens and pool and comfortable rooms, but the restaurant is small. There was no bulb in the bedside lamp. Great location just opposite Sarit Centre shopping mall. Note that on the pool wing, you may be disturbed by noise (there were tents set up for a post-workshop cocktail with loud music on both nights I was there). Read less
Image of the Tripadvisor rating Friendly Place To Stay

Feb 12, 2020 loram880

Very friendly staff at this hotel. Our room was clean. The only criticism I had was that our room was not air conditioned- nor did we have a screen on the window to keep bugs out. There was a fan over the bed but was not in working order so they brought us a stand up fan which worked well for us. The buffet breakfast was quite nice too. Probably… Read more
Very friendly staff at this hotel. Our room was clean. The only criticism I had was that our room was not air conditioned- nor did we have a screen on the window to keep bugs out. There was a fan over the bed but was not in working order so they brought us a stand up fan which worked well for us. The buffet breakfast was quite nice too. Probably the best part of this place was the lovely gardens and pool area and the friendliness of the staff. Read less
Image of the Tripadvisor rating Dinner

Jan 19, 2020 PL2w Alkmaar, The Netherlands

We went here for dinner on the veranda. Great location: nice, quiet and fine food. The service was as good too. Don't know why it is not on the restaurant list on TripAdvisor. Please add! We will be back!