Ole Sereni Hotel

Nairobi, Kenya

The hotel

The Ole Sereni is the only hotel in Nairobi that borders a National Game Park – so, if you like wildlife and luxury combined, this is the hotel for you! Whilst you’re relaxing in the bar or the restaurant or even beside the rooftop pool, keep your eyes peeled for incredible sightings of animals in their natural surrounds. All rooms at the Ole Sereni, referred to as a ‘place of tranquillity’ by the Massai Tribe, are very comfortable indeed with mod-cons galore. For eats, look no further than the aptly named Big Five Restaurant and Bar. Boasting an open kitchen style, feast on a range of global dishes accompanied by a glass or two of fine wine. The Waterhole Snack Bar is another wonderful place to while away an evening, relaxing on the verandah with a drink as the sun sinks slowly into the horizon.

Amenities

  • Bar
  • Swimming Pool
  • Babysitting service
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

Just off the Mombasa Road, overlooking the famous Nairobi Game Park. Transfer time from airport: 12 minutes.

Hotel information

134 rooms and suites on 3 floors. All with air conditioning, satellite TV, telephone, WiFI access, mini-bar*, tea/coffee maker, safe, iron, board and hairdryers. Standard Rooms with 1 king-size bed or twin beds, sleeping maximum 2 adults and 1 child.

Club Rooms have private balconies with park or street views, sleeping maximum 2 adults and 1 child.

The Big Five Restaurant and Bar, Eagles Steakhouse, The Waterhole Snack Bar, Ngong Pool Bar. Rooftop heated swimming pool. Spa* and salon*. Fitness centre with gym. Aerobics room. Gift shop. Babysitting* (prior request). Complimentary WiFi throughout hotel. Laundry/dry-cleaning service*. 24-hour room service*.

* Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (681)
  • Very good (680)
  • Average (240)
  • Poor (103)
  • Terrible (107)
Image of the Tripadvisor rating STAY AT EMARA

Sep 14, 2020 AngelaS7502 Nairobi, Kenya

My stay at emara ole sereni was the worst experience ever. First we were checked into a room that was dirty and had been occupied like a few minutes to our arrival regardles of my husband having booked the room 4days in advance. Their menu for room services had like two meals a starter and desert. To crown it all the bathroom flooded on us and… Read more
My stay at emara ole sereni was the worst experience ever. First we were checked into a room that was dirty and had been occupied like a few minutes to our arrival regardles of my husband having booked the room 4days in advance. Their menu for room services had like two meals a starter and desert. To crown it all the bathroom flooded on us and calling the reception was a nightmare. By far this was or is the WORST EXPERIENCE i've ever had and considering this is a 5 star hotel?????? NOT WORTH A SINGLE PENNY Read less
Image of the Tripadvisor rating Great value but for a reason

Sep 13, 2020 iang323 Dar es Salaam, Tanzania

This is one of the nicest modern hotels in Nairobi. It borders the game reserve which has Antelope Giraffe buffalo Emu wandering in full view from the bedroom. COVID measures are in place; which means bars and restaurants close at 8 pm in order to allow staff to beat the 21:00 curfew imposed by Kenya authorities across the city. The food is… Read more
This is one of the nicest modern hotels in Nairobi. It borders the game reserve which has Antelope Giraffe buffalo Emu wandering in full view from the bedroom. COVID measures are in place; which means bars and restaurants close at 8 pm in order to allow staff to beat the 21:00 curfew imposed by Kenya authorities across the city. The food is mediocre, with a limited menu, this will improve, we are told, when normal guest numbers return. The catch, and the reason for the $100 a night cost of such luxury, is the construction outside. A bypass is being built using one very old dozer and one digger, the result being very noisy squeaking tracks making painfully slow progress. Overall if you live with noise it is definitely worth $100 a night Read less
Image of the Tripadvisor rating MY STAY AT Emara

Aug 18, 2020 lyndera2 Melbourne, Australia

I stayed with my husband from spain at the new Emara olesereni Hotel...we had a bad experience..First the service is slow,the menu has only 3 types of meal which was cold, again I lost my valuable documents in the room which they denied to have found and later was used for fraud, the transfer to the airport was stated to be free and later was… Read more
I stayed with my husband from spain at the new Emara olesereni Hotel...we had a bad experience..First the service is slow,the menu has only 3 types of meal which was cold, again I lost my valuable documents in the room which they denied to have found and later was used for fraud, the transfer to the airport was stated to be free and later was charged the last minute...when we arrived the receptionist charged 1 night instead of 2nights and had to charge us after we had already checked out...we were very disappointed with our stay there..... Read less
Image of the Tripadvisor rating Birthday dinner

Aug 16, 2020 MutisyaJay Nairobi, Kenya

The sky lounge at Emara is breathtakingly superb. One gets this magical feel of timelessness and immortality😊. The food isz awesome albeit service is a bit slow here. Whether on a business trip, friends hangout or romantic getaway, thos is the lounge to be. Tip: Can get quite chilly, carry some warm cover-ups if planning an evening out...and… Read more
The sky lounge at Emara is breathtakingly superb. One gets this magical feel of timelessness and immortality😊. The food isz awesome albeit service is a bit slow here. Whether on a business trip, friends hangout or romantic getaway, thos is the lounge to be. Tip: Can get quite chilly, carry some warm cover-ups if planning an evening out...and remember your mask and to observe social distancing. Read less
Image of the Tripadvisor rating Amazing view and service

Aug 2, 2020 Shoebp07 Nairobi, Kenya

The sky lounge at Ole Sereni Emara hotel has amazing views and we also go to see animals (Buffalo, Gazelle's, Giraffes and Zebras) from the view at the sky lounge. Joy, the host of the sky lounge had given us a more than amazing, customer service experience. I would definitely recommend going to the sky lounge for a lunch/early dinner.