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Destinations in South Africa

Winelands

Holidays in Winelands

South Africa
Stellenbosch, Franschhoek and Paarl are all situated amongst the stunning natural mountain ranges of the Western Cape offering numerous vineyards, stunning views and romantic getaways.  

Cape Town

Holidays in Cape Town

South Africa
South Africa's 'Mother City' rests between the iconic backdrop of Table Mountain and the country's most visited tourist attraction the V&A Waterfront.   

Johannesburg

Holidays in Johannesburg

South Africa
This diverse metropolis is bursting with super trendy bars and restaurants, stylish shopping malls, contemporary African art galleries and upmarket entertainment areas. Melrose Arch and Sandton are the places to be seen  

Kruger

Kruger and surrounds holidays

South Africa
The world-renowned Kruger National Park is one of the world's most spectacular nature reserves. Set off on a Kruger National Park holiday and take in the awe-inspiring landscape and scenery of the South African wilderness. Perfect for nature lovers or those looking for an adventure, make the most of a luxury Kruger safari.  

Madikwe

Holidays in Madikwe

South Africa
Great for families or those on a smaller budget and dreaming of safari. Madikwe also boasts the 'Super Seven', which consists of the 'Big Five' plus cheetah and the endangered wild dog.

Sun City

Holidays in Sun City

South Africa
Just a few hours from Johannesburg, nestled in the mountains of the North West Province lies the magnificent Sun City, a playground for child and adults alike. Head on a Sun City holiday for scenic views, adventure and more. Twin this with South Africa’s most densely populated Big Five game park, the Pilanesberg Game Reserve, just next door and you have a perfect stop on a multi-centre holiday or one stop shop for your two week escape.

Kwazulu

Holidays in KwaZulu Natal

South Africa
Further afield are the majestic Drakensberg Mountains, the battlefields of Isandlwana and Rorke's Drift made famous in the epic film 'Zulu' and in the north some spectacular game reserves and the untouched beaches of the Indian Ocean.

Garden Route

Holidays in Garden Route

South Africa
Officially stretching from Mossel Bay in the west to Port Elizabeth in the east, the Garden Route is actually a great drive all the way from Cape Town to the 'Big Five' game reserves in the Eastern Cape. Sleepy historic towns, endless desert skies, white sandy beaches and amazing wildlife all make the Garden Route a highlight of any trip to South Africa.  

Eastern Cape

Holidays in Eastern Cape

South Africa
Holidays to the diverse coastline of the Eastern Cape go beyond a regular adventure. From picturesque seaside towns and immense forests to rugged pastures and some of the best game reserves in the region, you’ll be able to set your sights on the ‘Big Seven’, journey through majestic surroundings and relax on some seriously sublime beaches.  

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Latest Foreign & Commonwealth Office repatriation travel advice


Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.  

Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.
 

Your holiday may be affected by travel restrictions or cancellations

We are continually reviewing our flying schedules, taking into account the  Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.

You’ll be away before you know it

Your next holiday is only a click away - our website has thousands of options ready to book. But if you need more help, just give us a call on 0344 472 9499.

Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist. Or dive right in to our 2021 holiday offers.

For extra piece of mind, new bookings made before 30 September 2020 for travel up 30 April 2021 also have the flexibility to amend free of charge. If you need to change don’t worry, you can move your holiday as far out as 31 December 2021 subject to availability.

How would you like to talk to us?

With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.

Stay tuned for the latest updates


Rest assured; we will notify you as soon as we know if your holiday has been affected.  

We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

Let’s talk


If you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646.

For the latest information on Covid-19 you can check our FAQs here.

Payment flexibility


Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.

We're flexible with your holiday plans


We understand that you may wish to change your holiday plans and we appreciate the need for flexibility. 

We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there. 

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

You're holiday is going ahead as planned


If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.

Thank you for your patience and understanding


Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.

We'll be in touch soon


To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.

I returned early from holiday and have further questions?


You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.

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