Dock House

Cape Town, South Africa

The hotel

Fitting neatly into its neighbourhood, the Dock House gives you the full V&A Waterfront experience. It has a charming history – as the Harbour Master’s private home in the 1800s. It oozes Victorian elegance – with lavish chandeliers, exquisite fabrics, and antique-inspired furnishings (and modern luxuries like a courtyard pool with Table Mountain views). And it feels like you’re staying with close friends – with just six rooms, a bijou breakfast room, and the option to pop into other hotels in the ‘family’ for dinner. But you’re here to experience Cape Town – and you’ve picked one of the best addresses, just moments from the waterfront’s dining, shopping, and sights like Time Ball Tower and Nobel Square.

Amenities

  • Spa
  • Swimming Pool
  • Room Service
  • Internet Access

Where is it

On the edge of Portswood Ridge, alongside the Time Ball Tower. Transfer time from Cape Town Airport: 25 minutes

Hotel information

5 individually decorated rooms and 1 suite. All with air-conditioning, satellite TV, tea/coffee-making facilities, mini-bar* and safe. Luxury Rooms have 1 king-size bed, sleeping maximum 2 adults. Rooms on the ground floor enjoy garden/pool views from a veranda and rooms on the first floor overlook the V&A Waterfront from a balcony. 

The Luxury Suite opens onto the lawned garden and swimming pool, with 1 king-size bed, sleeping maximum 2 adults.

Small dining room where breakfast is served. Swimming pool with bar area. Spa*. Gym. 24-hour room service*. Complimentary WiFi. Guests can share facilities with both sister hotels; Queen Victoria Hotel and Victoria & Alfred Hotel.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (239)
  • Very good (15)
  • Average (4)
  • Poor (3)
  • Terrible (2)
Image of the Tripadvisor rating Fabulous Sanctuary

Mar 22, 2020 GTB-US777 Boston, Massachusetts

From the moment we checked in, we were pampered and looked after like Royalty. This is a hidden gem tucked away amongst the hustle and bustle of the V@A Waterfront. Every member of staff went out of their way to make each day superb. We will be back, I now have my favorite CT hotel!
Image of the Tripadvisor rating Brilliant Birthday treat

Mar 5, 2020 bryani64 York, United Kingdom

A birthday treat for my wife , celebrating a very special Birthday in a wonderful location at a great hotel. The best thing about the hotel is the staff , all are great and to give a special mention to one wouldn’t seem right as everyone was so lovely . The location of the hotel is just yards from the V and A waterfront but far enough away to be… Read more
A birthday treat for my wife , celebrating a very special Birthday in a wonderful location at a great hotel. The best thing about the hotel is the staff , all are great and to give a special mention to one wouldn’t seem right as everyone was so lovely . The location of the hotel is just yards from the V and A waterfront but far enough away to be a quiet haven of tranquility . The hotel was everything it should have been A real recommend Read less
Image of the Tripadvisor rating 5* relaxing paradise!

Jan 28, 2020 jerseybaby Jersey, United Kingdom

We stayed ten days here, early January 2020. We booked via BA, and the hotel has five rooms and one suite. We were fortunate to have the suite on the ground level. The door leads to a hallway, a right turn takes you into a lounge, a left the bathroom and straight ahead, the bedroom with a private courtyard that leads directly to the gardens and… Read more
We stayed ten days here, early January 2020. We booked via BA, and the hotel has five rooms and one suite. We were fortunate to have the suite on the ground level. The door leads to a hallway, a right turn takes you into a lounge, a left the bathroom and straight ahead, the bedroom with a private courtyard that leads directly to the gardens and pool. We emailed in advance to confirm our booking after reading a couple of reviews regarding hotel changes and Tyler the manager confirmed our booking. He sent spa brochures, excursion lists and offered to help with anything we needed, and so began the gentle but exemplary service of Dock House. The moment you arrive it’s one of those places that ooze relaxation and comfort, whilst a boutique historical hotel it has many quality features that are lacking in larger hotels. Breakfast was described in my booking as “continental” a selection of items are laid out (including oysters!) but they also offer a fully cooked option as they share kitchens with the nearby Victoria Hotel. All bread is freshly baked daily. Lunch around the pool is by far the best I have ever had at a hotel. Butter chicken flatbread, soup, larger meals to the amazing QT salad. Expect around £6 per person, all washed down with peach lemonade. For two of the mornings we wandered to nearby hotels owned by the same group for a change. The choice was not as good as Dock House although the buffet style offerings had more variety. We went to the nearby Dash restaurant which again is owned by the same group for a fantastic evening meal. Their speciality is tasting menus but having eaten our way around Cape Town we went A La Carte and it was scrumptious! The hotel also has a spa, step outside the main door, turn left and walk eight paces! I had three treatments here, very reasonably priced and good quality - highly recommended. The pool area is lovely, watched over by the Ball Tower, a local landmark. A garden with sun beds which can be used by other hotels in the group, a small but more than adequate pool, and the afore-mentioned small pool bar with fantastic food! The service was amazing! Trips were planned, taxis ordered, assistance given where required, and flowers and pink gin placed in my room whilst I was out for my birthday meal. Tyler is a great manager, a perfect example of when to offer assistance and when to offer privacy. We will be back to finish those trips we didn’t do this time, and we will see Dock House again. All the staff Noname, Twoboys and the others whose names I don’t want to get wrong were excellent. Would love to see private cooking afternoon offered with the excellent chefs, would have bought that in a flash. Love their use of products, loved the freshness and despite the fact that Cape Town is over-run with quality food, we couldn’t beat our Cape Town home of Dock House for quality and value. Surprisingly quiet given its proximity to Victoria and Alfred Pier. Thank you all. Read less
Image of the Tripadvisor rating Boutique, location, service

Nov 23, 2019 justsaysure Vancouver, Canada

Location cant be beat. Steps fro waterfront pier but not in the middle of the crazy tourist areas. Breakfast included. Excellent hot breakfast cooked to order. Staff is excellent. Anything they can do to help they will. Rooms well appointed. Nice pool area to relax after sightseeing.
Image of the Tripadvisor rating Siya Charles

Oct 26, 2019 Siya_Charles

I had a wonderful hot stone massage and deep cleansing treatment with Adiele, Pelma and Noxie! They are so professional and sweet, and they handle their clients with so much care. Sanctuary Spa is my favourite spa!