Pezula Resort Hotel & Spa

Knysna, Garden Route

The hotel

You can do the Garden Route in style with a stay at Pezula Resort Hotel & Spa, with its award-winning spa, indoor ‘Hot Zone’ pool and Zachery’s Bistro where you can indulge in decadent breakfasts and casual fare from a seasonal menu. Even the setting has a decadent twist, with this spacious resort laying along a fabulous championship golf course – although it’s not just the green fairways that make this spot utterly scenic, with the forests and mountains of Knysna’s Eastern Heads as your backdrop. And that privileged setting means you’re also close to the cute lagoon-side town of Knysna – linking you with the rest of the Garden Route.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Fitness Centre/Gym
  • Golf
  • Restaurant

Where is it

Located in Knysna, on the Western Cape’s famous Garden Route, Knysna town centre is a 6-minute drive. Nearby popular attractions include Knysna Elephant Park, Noetzie beach and Knysna Lagoon. The Cango Caves are 2 hours away.

Hotel information

All suites have air-conditioning, satellite TV, telephone, kitchenette with tea/coffee-making facilities and microwave. Other features include a walk-in wardrobe and wood-burning fireplace. Deluxe Suites offer garden views, a cosy seating area and 1 king-size bed, sleeping maximum 2 adults, 1 child on a sofa daybed (additional charge) and 1 infant in a cot (additional charge). 

Luxury Suites are located on the upper or lower levels of the resort and have either a patio or balcony with views of the golf course or gardens. Suites have 1 king-size bed or twin beds, sleeping maximum 2 adults, 1 child on a sofa daybed (additional charge) and 1 infant in a cot (additional charge). 

Superior Suites offer views of the lagoon or golf course, seating area and 1 king-size bed, sleeping maximum 2 adults 1 child on a sofa daybed (additional charge) and 1 infant in a cot (additional charge). 

Presidential Suites have a spacious living area with a fully equipped kitchen. The bedroom has distant ocean views, sleeping maximum 2 adults and 1 infant in a cot (additional charge). 

  • Free night offer: stay 3, pay 2 for stays completed between 1 May–30 Sep '20. 

Zachary’s Bistro (all-day dining, seasonal menus), Noah’s Bar. Outdoor, solar heated swimming pool. Spa* with 12-meter indoor heated pool, sauna, steam room and forest shower. Gym. Championship Golf Course*. Library. Games room. Daily shuttle service* to the Noetzie Beach (optional picnic* can also be added).

3 nights between 14 Dec-6 Jan, 19 Apr-22 Apr and 20 Dec-5 Jan '21.

* Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (799)
  • Very good (214)
  • Average (85)
  • Poor (54)
  • Terrible (35)
Image of the Tripadvisor rating Lovely Property but Mangagement and Maintenance require some attention

Sep 10, 2020 capesplendour Cape Town, Western Cape, South Africa

I recently purchased a very attractive special which included a two night stay, a braai pack, a game of golf at Pezula or a spa treatment. This was such a good deal, I bought two packages back to back. When I wished to book a game of golf at Pezula, I was told that the course was closed due to Hollow Tining. I just can't understand how a package… Read more
I recently purchased a very attractive special which included a two night stay, a braai pack, a game of golf at Pezula or a spa treatment. This was such a good deal, I bought two packages back to back. When I wished to book a game of golf at Pezula, I was told that the course was closed due to Hollow Tining. I just can't understand how a package can be advertised which includes elements which are not available. The second surprise was that on checking out, we were billed for a portion of the braai packs as the packs had a limited value of R100 each. No where in the information provided did it state that. The suites are lovely and have great views. They need a bit of upgrading and maintenance however. Our kitchen draws and cupboards were sticky and did not open with ease. On top of that, our toilet was leaking. We complained but nothing was done, so we just lived with a wet floor for four days. The rooms were not serviced at all during our 4 day stay, so we ran out of some of the supplies like sugar and milk etc. When we checked in, there was very little induction in terms of where things were. I only learned where the deli was by asking the gent who drove us to our room in the buggy. We found the Spa by wondering around in the rain for a bit. Other than that, it was a very pleasant stay and the property was lovely, it just needs a bit of an upgrade/maintenance and management need to learn how to communicate effectively. Read less
Image of the Tripadvisor rating Sadly Disappointed

Aug 29, 2020 RiscaJardine Polokwane, South Africa

Our first stay was 14 years ago and it was the place to stay! Then we returned in 2019 and again it was great! Arriving here now in 2020 we are sadly disappointed. Check in itself was unprofessional! No porter or help, no one to assist with luggage not even a golf cart to use. So elderly people struggle to walk these hills with their luggage - no… Read more
Our first stay was 14 years ago and it was the place to stay! Then we returned in 2019 and again it was great! Arriving here now in 2020 we are sadly disappointed. Check in itself was unprofessional! No porter or help, no one to assist with luggage not even a golf cart to use. So elderly people struggle to walk these hills with their luggage - no assistance! (We understand the Covid-19 t&c's but this was ridiculous!) Breakfast was OK but you have to pay for coffee! I mean who pays for coffee during breakfast!? Our rooms smelled funny like a overflowing drain or wet carpets. Why remove the DSTV? What has DSTV got to do with the COVID regulations?! No tv? Nothing worked, just a haze of snowflakes. Dinner (Italian themed) was not for the standard of this type of hotel. Everything is just shabby and run down! *There was never any type of explanation of what we will get before we made the booking. Only after making a reservation we received a note telling us about breakfast. More info would have been nice so that we at least could have changed our booking to a better hotel. The bathroom photo is about the lights not matching - cool white & warm white. Read less
Image of the Tripadvisor rating Pezula Hotel stay

Jul 4, 2020 Johann R

We stayed at Pezula Hotel for 2 nights.The hotel staff really made us feel like royalty. We were greeted by the financial manager and facilities manager who personally showed us our room. The breakfast was amazing, even though it was limited due to COVID regulations. There are some great specials at the moment and we can highly recommend the hotel… Read more
We stayed at Pezula Hotel for 2 nights.The hotel staff really made us feel like royalty. We were greeted by the financial manager and facilities manager who personally showed us our room. The breakfast was amazing, even though it was limited due to COVID regulations. There are some great specials at the moment and we can highly recommend the hotel to anyone in the area. Read less
Image of the Tripadvisor rating Gorgeous Resort, not so great food.

Jun 9, 2020 AngieBarendseCook San Jose, California

My husband and I stayed here 2 nights on our way along the Garden Route. It is an absolutely beautiful property and we were met with excellent service. We checked in to our room and the attendant gave us a tour of the room and how to use the amenities. The room was incredibly spacious and included a fire place, outdoor patio sitting area and… Read more
My husband and I stayed here 2 nights on our way along the Garden Route. It is an absolutely beautiful property and we were met with excellent service. We checked in to our room and the attendant gave us a tour of the room and how to use the amenities. The room was incredibly spacious and included a fire place, outdoor patio sitting area and massive bathroom with gorgeous soaking tub. I left my phone in the bar area and the hotel manager found it and kept it at the front desk which was nice. My husband left the lights on on our rental car so the battery died. The hotel manager and staff were kind enough to help jump the car so that we could explore Knysna. The only let down was that the food at the restaurant for dinner was just okay. My husband actually was sick after eating at the restaurant. He thinks it may have been the spinach that was served with his steak that was bad. That was the only thing he ate that I didn't eat and I was fine. A bit of a disappointment for the ambiance and cost of the meal. The hotel also has a collection of cars that my husband was excited to see but they were on display in the basement garage so it was a bit anticlimactic. Overall this is a very nice hotel, but the food at dinner and the breakfast buffet was disappointing. Overall I don't think the hotel is worth the high price. Read less
Image of the Tripadvisor rating Highly recommend - great service and property!

Apr 2, 2020 JH3970 Denver, Colorado

We really enjoyed the accommodations at the property, the room was spacious and very well appointed, and clean, great outdoor deck as well. The service was good and overall a great experience. Things did fall short with our dinner in the restaurant, big disappointment on the quality and service there. But overall still a really good… Read more
We really enjoyed the accommodations at the property, the room was spacious and very well appointed, and clean, great outdoor deck as well. The service was good and overall a great experience. Things did fall short with our dinner in the restaurant, big disappointment on the quality and service there. But overall still a really good experience. The spa is nice and we enjoyed our massages too. Read less