Protea Knysna Quays

Knysna, Garden Route

The hotel

Part of the vibrant Knysna Waterfront development, the Protea Hotel Knysna Quays enjoys a spectacular view of the Knysna Lagoon and has lots of shops, restaurants and waterfront bars in easy walking distance - don't forget to sample those famous Knysna oysters! The heated outdoor swimming pool has a lovely sun deck to while away an afternoon or two, and it's a short walk to the main street where you can peruse the flea markets.

Amenities

  • Bar
  • Swimming Pool
  • Wheelchair access
  • Internet Access
  • Restaurant

Where is it

Situated on the Knysna Lagoon, one of the Garden Route’s highlights. Approximately a 5-hour drive from Cape Town and a 3-hour drive from Port Elizabeth.

Hotel information

123 rooms on 3 floors in 1 building. All with air-conditioning, TV, telephone, tea/coffee-making facilities, fridge, safe and hairdryer. Guest Rooms with town views and 1 king-size size or twin beds, sleeping maximum 2 adults.

Guest Rooms with garden views are located on the ground floors with 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Guest Rooms with lagoon views are also available. 

Breakfast restaurant. 4 waterfront restaurants; The Drydock Food Company, 34 Degrees South, JJ’s Restaurant, Spur Steak Ranch and resident cocktail bar. Heated outdoor swimming pool. Wellness therapist* for massages. Complimentary WiFi. 24-hour reception. Complimentary off-site parking.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (345)
  • Very good (504)
  • Average (171)
  • Poor (26)
  • Terrible (22)
Image of the Tripadvisor rating Good location

Nov 6, 2019 WestYorksHomebird West Yorkshire

Stayed here for three nights as part of a tour. We had a good size room overlooking the lagoon. Comfortable bed, plenty of space, kettle and coffee making facilities and free WiFi. Reasonably sized bathroom with a good shower, plenty of hot water and good towels. We had breakfast included which was excellent. A good choice of cold and hot… Read more
Stayed here for three nights as part of a tour. We had a good size room overlooking the lagoon. Comfortable bed, plenty of space, kettle and coffee making facilities and free WiFi. Reasonably sized bathroom with a good shower, plenty of hot water and good towels. We had breakfast included which was excellent. A good choice of cold and hot food to suit all tastes. Pleasant staff and a very clean hotel. A great location for the waterfront and the centre of Knysna. Read less
Image of the Tripadvisor rating Great location

Nov 2, 2019 Liz54ar Witham, Essex, England.

We stayed here for 2 nights as part of an organised tour. The room was spacious and well equipped. The shower was excellent and the beds were very comfortable. Breakfast had a great choice and staff were friendly. It is right by the quay and there are some lovely shops and great restaurants very close by.
Image of the Tripadvisor rating Very nice hotel

Oct 29, 2019 crosswycke Boulder, Colorado

From the outside, the place looked like a dump and I was very worried. However, inside is another story. It's lovely with nice common facilities and I had a large, well appointed, clean room with a great shower on the 2nd floor. Service was excellent, the view from my window great - it was of the water and the breakfast buffet was quite nice. … Read more
From the outside, the place looked like a dump and I was very worried. However, inside is another story. It's lovely with nice common facilities and I had a large, well appointed, clean room with a great shower on the 2nd floor. Service was excellent, the view from my window great - it was of the water and the breakfast buffet was quite nice. Wifi sucked but, on vacation, it's not that important to me. We were a two minute walk from a wharf area that had tons of restaurants, shops and bars. Read less
Image of the Tripadvisor rating African Tour

Oct 25, 2019 Marc T Chesterfield, United Kingdom

The good - Perfect location by the waterfront giving wonderful views if you are on the lagoon side of the hotel. Right next to all the bars and restaurants on the harbour front. Lovely and clean hotel. Great decor and modern feel. Friendly staff. Wonderful buffet breakfast. Nice bar and reasonably priced. Cheap onsite parking. The bad - Wifi was… Read more
The good - Perfect location by the waterfront giving wonderful views if you are on the lagoon side of the hotel. Right next to all the bars and restaurants on the harbour front. Lovely and clean hotel. Great decor and modern feel. Friendly staff. Wonderful buffet breakfast. Nice bar and reasonably priced. Cheap onsite parking. The bad - Wifi was awful - complained each day of three day stay and never got any usage at all out of this which made life very difficult. If you need a good connection this is not the place for you. None of the three plug sockets worked and so we had to call maintenance twice who were very quick to attend but never actually rectified the issues. They had to give us an adaptor as the sockets were blocked inside. Only could use one plug therefore for two people in 3 days . Read less
Image of the Tripadvisor rating JOYFUL STAY

Oct 22, 2019 927cynthial Bloemfontein, South Africa

Love the openness with glass, wooden floors and lovely staircase of the hotel. Reception staff very friendly and efficient. Rooms comfortable and clean. Good mattress and pillows. The double doors is very thoughtful for elimating noise. Right on the boardwalk with ample shops for souvenirs and restaurants. Few rainy days but the pool was crystal… Read more
Love the openness with glass, wooden floors and lovely staircase of the hotel. Reception staff very friendly and efficient. Rooms comfortable and clean. Good mattress and pillows. The double doors is very thoughtful for elimating noise. Right on the boardwalk with ample shops for souvenirs and restaurants. Few rainy days but the pool was crystal clear and inviting. Breakfast was very good. Love the fish decor everywhere but where are the seahorses 🤔. Read less