Protea Knysna Quays

Knysna, Garden Route

The hotel

Part of the vibrant Knysna Waterfront development, the Protea Hotel Knysna Quays enjoys a spectacular view of the Knysna Lagoon and has lots of shops, restaurants and waterfront bars in easy walking distance - don't forget to sample those famous Knysna oysters! The heated outdoor swimming pool has a lovely sun deck to while away an afternoon or two, and it's a short walk to the main street where you can peruse the flea markets.


  • Bar
  • Swimming Pool
  • Internet Access
  • Restaurant

Where is it

Situated on the Knysna Lagoon, one of the Garden Route’s highlights. Approximately a 5-hour drive from Cape Town and a 3-hour drive from Port Elizabeth.

Hotel information

123 rooms on 3 floors in 1 building. All with air-conditioning, TV, telephone, tea/coffee-making facilities, fridge, safe and hairdryer. Guest Rooms with town views and 1 king-size size or twin beds, sleeping maximum 2 adults.

Guest Rooms with garden views are located on the ground floors with 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Guest Rooms with lagoon views are also available. 

Breakfast restaurant. 4 waterfront restaurants; The Drydock Food Company, 34 Degrees South, JJ’s Restaurant, Spur Steak Ranch and resident cocktail bar. Heated outdoor swimming pool. Wellness therapist* for massages. Complimentary WiFi. 24-hour reception.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (340)
  • Very good (496)
  • Average (170)
  • Poor (23)
  • Terrible (22)
Image of the Tripadvisor rating Beautiful view, average service

Aug 14, 2019 JHPalm

This in prime area. The rooms are average and particular the ones without sea view. These were overlooking the parking area. When I requested an upgrade to a better room (sea view) I was told that it wasn't possible because only the manager can make such a decision and he wasn't available.
Image of the Tripadvisor rating Nice Hotel, Good Location

Aug 12, 2019 loulovestravel22 Palm Beach, Australia

This is a nice clean hotel right on the waterfront in Knysna. The rooms look like they had just been refurbished with the bathrooms being spotlessly clean. It's within walking distance to the pier where the sunset cruise leave from. The restaurant was ok. the view from the room was lovely.
Image of the Tripadvisor rating Nicely located

Aug 1, 2019 signal63 st laurent

Nice hotel. Clean, quiet. We sleep very well. Located near the waterfront.. we can walk to the boutiques and restaurants. Breakfast is sophisticated with many options. View on the lagon is great. Pool is small and not heated. So not useful during their winter. Parking is safe. Staff very dedicated.
Image of the Tripadvisor rating Beautiful property.

Jul 27, 2019 Sarita247 pune

We enjoyed our 3 night stay in this beautiful waterfront hotel. It adjoins the shopping area and is close to many eateries. Rooms though not very large, are very comfortable and compact. The staff is very friendly and helpful. Highly recommended.
Image of the Tripadvisor rating A room with stunning views

Jul 27, 2019 FarahAbr72 Cape Town Central, South Africa

Rooms are spacious and tastefully furnished with tea & coffee facilities and a bar fridge. The hotel offers free wi-fi and there's a beautiful workstation in the room. Within 2 minutes walk from restaurants and shops. Stunning views of the Knysna lagoon. Buffet breakfast. Stunning swimming pool. Friendly and helpful staff