Protea Fire & Ice Melrose Arch Sandton

Johannesburg, South Africa

The hotel

Like stepping into a black and white movie, this glitzy hotel’s a masterpiece in monochrome, oozing old Hollywood glamour with decadent décor details like geometric fan motifs and glittering mirrors. It comes with VIP extras like a swimming pool, and its location is simply Oscar-worthy – among the boutiques, cafés, and entertainment venues of buzzing Melrose Arch. The dining spaces at Protea Hotel Fire & Ice Johannesburg Melrose Arch transport you Stateside too, with gourmet burgers oozing tantalizing toppings and paired with velvety milkshakes, as well as sharing snack baskets and sliders, and cocktails fit for any Oscar night after party.

Amenities

  • Swimming Pool
  • Room Service
  • Fitness Centre/Gym
  • Restaurant

Where is it

Located in the precinct of Melrose Arch. Transfer time from Johannesburg’s O.R. Tambo International Airport: 30 minutes.

Hotel information

197 modern rooms. All with air-conditioning, LCD flat-screen TV, WiFi access, tea/coffee-making facilities, mini-bar fridge and safe*. Contemporary Guest Rooms have 1 king-size bed or twin beds, sleeping maximum 2 adults.

Restaurant on site (International cuisine). Swimming pool. Fitness room. Lobby lounge. 24-hour room service*.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (387)
  • Very good (499)
  • Average (160)
  • Poor (65)
  • Terrible (50)
Image of the Tripadvisor rating This places looks fantastic.

May 19, 2019 Cymbid64 Ashfield, Australia

Ok it’s only our first night in Johannesburg but I already like this hotel. It’s location is brilliant. The rooms are very comfortable. Beds are great. Shower set up is a little odd but very funky. I like it and even though I didn’t book it, I would! There are lots of shops and restaurants nearby.
Image of the Tripadvisor rating Nice hotel with unusual bathroom set up

May 6, 2019 ukienomad Fleming Island, Florida

This first class hotel is located in the Melrose Arch Precinct and a great location for shopping, restaurants, coffee shops, etc. looks like they renovated the hotel in a modern way. They greeted our tour with a milkshake before giving out our keys to the rooms. The room is not large and has the shower in the corner of the room and a sink and… Read more
This first class hotel is located in the Melrose Arch Precinct and a great location for shopping, restaurants, coffee shops, etc. looks like they renovated the hotel in a modern way. They greeted our tour with a milkshake before giving out our keys to the rooms. The room is not large and has the shower in the corner of the room and a sink and mirror right next to it with a shower type curtain around it, which doesn’t make sense. There is a small private vroom with a toilet. It’s like an open concept in a house but it’s in a room where the shower is in the bedroom. Hard to explain and kind of weird. My husband didn’t like the decor at all since it looked too feminine with colors of black, white and gray. Has pictures of Audrey Hepburn and Marilyn Monroe on the walls. Room service took over 45 minutes to get some ice, after another call to remind them. The staff has not been as friendly as other hotels we stayed in. Buffet breakfast was very good with many choices. No slippers or robes in the room either. Read less
Image of the Tripadvisor rating Decent

May 1, 2019 ericabB675GX Midfield, Alabama

I enjoyed my stay at the Protea Fire and Ice, Especially for its cost. The staff was great and the milkshakes are second to none. The only downside would be as a platinum Marriot rewards holder, the only perk was an upgraded room to a suite.
Image of the Tripadvisor rating Fabulous service and great location

Apr 28, 2019 Sightseer1004412603

We stayed here for about a week in April. The staff here was phenomenal, we changed rooms (to get connecting ones) and they were great. Laundry service, room service, extra water, extending our stay, at every step the staff was friendly, competent, and helpful. Would highly recommend. Fastest room service I’ve ever had in my life.
Image of the Tripadvisor rating Stunning Restaurant

Apr 25, 2019 DrDPillay Johannesburg, South Africa

Delicious food and the Best Milkshakes in Jhb....The staff are friendly...but they must focus a little more. A got a beef burger instead of the chicken one that I ordered....I ate it anyway as it looked delicious...but my friend does not eat beef so I'm glad that she got what she ordered. the Waiter apologised for the mistake. The deco is… Read more
Delicious food and the Best Milkshakes in Jhb....The staff are friendly...but they must focus a little more. A got a beef burger instead of the chicken one that I ordered....I ate it anyway as it looked delicious...but my friend does not eat beef so I'm glad that she got what she ordered. the Waiter apologised for the mistake. The deco is beautiful....I have gone back several times:) Read less