The Saxon Boutique Hotel & Spa

Johannesburg, South Africa

The hotel

Every detail at Saxon Hotel is designed to be decadent – the five star service, the ten acre grounds, the elegant décor in its choice of sumptuous suites and villas. Considered one of Johannesburg's finest hotels, its spa oasis, Koi pond, and infinity pool make it a perfect urban sanctuary after days experiencing the city's sights and buzz. The Saxon's gourmet dining experiences are just as indulgent, with its signature fine dining restaurants, Grei and Qunu, accompanied by a piano lounge (which doubles up as a morning and afternoon tea venue), a cigar lounge, and an olive bar.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Fitness Centre/Gym
  • Restaurant

Where is it

Located in Johannesburg’s premier business community, Sandton. Transfer time from Cape Town Airport: 45 minutes.

Hotel information

Choice of elegant suites in the main hotel and private Villa suites. All suites include a fully stocked mini-bar (non-alcoholic drinks) with snacks, complimentary WiFi and in suite entertainment. Luxury Suites feature a comfortable designated lounge, dining area and separate bathroom with bath and walk-in shower. Suites enjoy views of the garden, city skyline and pool terrace and have 1 king-size bed sleeping maximum 2 adults.

Presidential Suites are spacious with large windows and doors leading out onto private balconies. These suites each features its own entrance hall, guest bathroom, and separate lounge and dining areas that open out onto a balcony, as well as a fully equipped butler's kitchen.

Nelson Mandela Platinum Suite is situated on the first floor, offering a lounge and dining room as well as a spacious bedroom with a four-poster bed. The luxuriously appointed bathroom, complete with Jacuzzi and steam room, flows open-plan from the bedroom with shutters for privacy.

Villa suites each with its own terrace, plunge pool and spa area, and comprising several individual interconnecting suites. Villas are nestled in lush gardens with water features for complete privacy. Each Villa has its own private terrace and plunge pool and two of the Villas also have a private spa suite.

Qunu (African grill), The Terrace (light meals), Piano Lounge (morning and Afternoon Tea), Grei (six-course tasting menu), Cigar Lounge, Olive Bar. Infinity pool. Spa* and 24-hour fitness centre.

* Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (705)
  • Very good (57)
  • Average (29)
  • Poor (15)
  • Terrible (17)
Image of the Tripadvisor rating The worst experience of my life! Avoid!

Jul 7, 2020 Peter28963748 Pretoria, South Africa

We arrived there for a weekend away only for them not to have any of the bookings we made on their system even though we had proof and confirmation of everything booked. They could not even help us, as people staying at this overpriced excuse for a hotel at their own restaurant. We had to go to Sandton mall for dinner. Our massages was never… Read more
We arrived there for a weekend away only for them not to have any of the bookings we made on their system even though we had proof and confirmation of everything booked. They could not even help us, as people staying at this overpriced excuse for a hotel at their own restaurant. We had to go to Sandton mall for dinner. Our massages was never booked either so basically they wanted us to sit in a hotel room for two days putting up with their bad service! We checked out the same night and did not even get as much as an apology from the hotel! Read less
Image of the Tripadvisor rating Great resort!

May 16, 2020 somewellingtonian Canada

The front desk service is very good. The resort is very clean and quiet. The breakfast is excellent, but needs more selection. Everything is loveable except for it’s price. It’s pricey, but you do get what you pay for.
Image of the Tripadvisor rating Superior Property

Apr 10, 2020 adalbert3 Newport Beach, California

Spent one evening here before our long trip home. Our suite was very modern and spacious--frankly, we were sorry not to have more time to spend at the hotel. We had a wonderful dinner at Grei and a equally delightful lunch at Qunu--both are destination restaurants by themselves. The Terrace is a cool indoor/outdoor bar. The staff was friendly… Read more
Spent one evening here before our long trip home. Our suite was very modern and spacious--frankly, we were sorry not to have more time to spend at the hotel. We had a wonderful dinner at Grei and a equally delightful lunch at Qunu--both are destination restaurants by themselves. The Terrace is a cool indoor/outdoor bar. The staff was friendly and anxious to please--the front desk and concierge were particularly helpful. Check out my photos for more details. Read less
Image of the Tripadvisor rating An Oasis of Luxury and Relxaing Calm

Mar 26, 2020 RonG101 Annapolis, Maryland

Executive Summary: Incredible hotel, wonderful spa, truly attentive staff, and good (but not exceptional) food. The entire Saxon property - both hotel and villas - is located within a walled compound in the Sandhurst neighborhood of Johannesburg. Once you enter the property, you feel far removed from any city in the lushly planted grounds. We… Read more
Executive Summary: Incredible hotel, wonderful spa, truly attentive staff, and good (but not exceptional) food. The entire Saxon property - both hotel and villas - is located within a walled compound in the Sandhurst neighborhood of Johannesburg. Once you enter the property, you feel far removed from any city in the lushly planted grounds. We stayed in one of the villas. The rooms was spacious, the bed was great, the amenities and free mini-bar were well-stocked, and the deck faced a park-like section of dense green plants and trees. Very calming and quiet. Our room also came with the personal butler service, which proved handy. He scheduled restaurant reservations, spa treatments and arranged for the car service to the airport. When our flight home was delayed by eight hours, he even arranged for us to be able to stay at no extra charge in our villa until 5 pm, when it was finally time for us to go to the airport. As for the property. The villas are connected to the main hotel area (which includes the restaurants and spa) by a long, modernistic-looking skyway (with elevators at both ends). The main pool area is gorgeous, and has an open-air/covered restaurant and bar adjacent to it. The lobby area is stylish. The spa is incrtedible. Do the rasul (steam room with mud/salt) treatment, as it was great. The rasul room is also nicely done in colorful mosaic tiles. The massage treatments were also good. The Qunu restaurant is nicely designed, and with an incredibly well-trained, high-end server staff. The food itself was fine, but nothing exceptional. This was our stop after the end of a two-week safari game trip, and it was a great way to relax and rejuvenate for 24 hours before the 16-hour flight home. Read less
Image of the Tripadvisor rating The Good and the Bad

Feb 11, 2020 Phill_bsb Brasilia, DF

We stayed in the Saxon just one night before coming back home. This is a beautiful property located in a gated compound (really high walls) in a high-end residential zone. Once inside, the hotel is designed as a park with lots of trees and expansive lawns, it's very unique. But there are problems. On the same trip we also stayed in the Four… Read more
We stayed in the Saxon just one night before coming back home. This is a beautiful property located in a gated compound (really high walls) in a high-end residential zone. Once inside, the hotel is designed as a park with lots of trees and expansive lawns, it's very unique. But there are problems. On the same trip we also stayed in the Four Seasons The Westcliff, so read our review there if you are to choose between these two properties. ROOMS: we stayed in two luxury villas which are fabulous with very modern design and tech. Huge marble bathrooms with under floor heating, complimentary minibar and a butler. That's, for sure, the best luxury accommodations in Jo'burg. The villa buildings are connected to the main hotel through a sky walk amid their gardens. SERVICE: we had a bad experience and do not recommend the hotel because of its service. When arrived our driver was directed to the Villa compound garage and that was our first impression of this very unique property: arrive at a garage as in an airport hotel. Our butler welcomed us and took us to the villa and did a nice orientation about the room. That's all, no information about the property, its restaurants, SPA, Pool, breakfast times, how to get to the main hotel, etc. I did ask for a dinner reservation at Qunu but when we arrived at the main hotel no one could find any reservation and we had to confirm to three different people that we WERE guests (they did accommodate us after that). As I always like to give constructive feedback, after dinner, I reached the main hotel front desk and explained how frustrated we were about the check-in procedures. The front desk apologized and that's all, not a word from management or even the Villa Manager we encountered 15 mins later. This hotel has lots of staff and one can note that they strive for perfection, but they just don't get it as spontaneity is lost and service seems to be robotic some times. Also, one or another staff member is on the snob side (what's very sad in a luxury hotel, in 2020). ATMOSPHERE: we found the place very calm and relaxing. But, as it was raining, their gardens get really dark and gloomy (lot's of trees). Most public areas we visited were empty-dead, ecxept for the Qunu restaurant which seems to be very popular in the city. Overall, the property is very detached from the city. BREAKFAST: good variety and service (but the bread in the buffet was rock hard). The breakfast at the Four Seasons was a much delightful experience (better variety, service and awesome views), and the same could be said for all aspects of our stay at these two hotels (except for rooms, as the Saxon accomodations are bigger, more modern and luxurious). In conclusion, when compared to the Four Seasons, The Saxon (while a wonderful Hotel and option in Jo'burg) delivers much less, and for a higher price, with less than stellar service, a dark ambiance and somewhat weak identity. Read less