Protea Hotel by Marriott, Kruger Gate

Kruger and surrounds, South Africa

The hotel

The Protea Hotel by Marriott, Kruger Gate rests in one of the most enviable locations overlooking the Kruger National Park just outside Paul Kruger Gate. Wooden boardwalks and luscious gardens run throughout the hotel's grounds with the bar offering excellent views on a raised deck overlooking the Sabie River. The hotel is an affordable choice for those looking to self-drive in the Kruger National Park or who wish to relax in a hotel atmosphere and add professional game-drives as they please.

Amenities

  • Bar
  • Safari
  • Tennis
  • Restaurant

Where is it

An amazing location next to the Paul Kruger Gate and overlooking the Kruger Park. Transfer time from Skukuza Airport: 15 minutes.

Hotel information

96 rooms on 2 floors in 3 buildings. All with air-conditioning, TV, safe, tea/coffee maker and mini-bar*. Superior Rooms with twin or double beds, sleeping maximum 2 adults and 1 child.

Half Board includes: includes breakfast and dinner.

Superior Family Rooms are larger, offering ample space for families, sleeping maximum 4 adults or 2 adults and 2 children.

Open-air Lapa restaurant (International), Kudyela (breakfast and lunch). Pool/deck bar overlooking the Sabie River. Several hides for close-up viewing. Swimming pool. Dee's African Spa*. Mini-golf*, tennis court, volleyball, table tennis and children's playground. Game drives in the Kruger National park can be booked locally giving you the opportunity to search for the 'Big Five'*. Avis car hire available at Skukuza Airport and complimentary parking is available at the hotel.

* Denotes local charge.

Please note: Virgin Holidays guests also receive complimentary environmental patrol, bottle of water for self drive activities, free binocular rental (deposit required) and local area/sightings map. Park fee of R 204 per person must be paid locally.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (497)
  • Very good (409)
  • Average (139)
  • Poor (41)
  • Terrible (25)
Image of the Tripadvisor rating Certainly not a 4.5 star hotel

Sep 20, 2020 Michellev2927 Kempton Park, South Africa

Certainly not worth the money when it comes to food and service. We waited 20 minutes in a line to be seated. No one explained why we were waiting or hosted us. Shocking treatment. Buffet staff and setup is appalling. Very unfriendly and unprofessional. Food ran out. Nothing labeled. Rooms are nice.
Image of the Tripadvisor rating Luxury and the bush go hand in hand

Sep 16, 2020 RetiefP1

My stay at this hotel was a tremendous success. Not only was this wheelchair friendly it is right on the doorstep of my favourite place in the world: The Kruger National Park. It is on the bank of the Sabie river. At night the animals for example elephants can be seen from the deck. The layout, architecture and decor was amazing. The room was… Read more
My stay at this hotel was a tremendous success. Not only was this wheelchair friendly it is right on the doorstep of my favourite place in the world: The Kruger National Park. It is on the bank of the Sabie river. At night the animals for example elephants can be seen from the deck. The layout, architecture and decor was amazing. The room was comfortable. There were even a TV and a fridge inside the room. The bed and bathroom was spacious and there were a lot storage place. The hotel grounds is spread around big Jackalberry trees that creates a magic vibe. This place is for everyone. Kids, teenagers, young adults, actual adults pensioners. Everyday there was buffet breakfast. Lunch was ala carte. At sunset everybody could enjoy a sundowner on the deck and then dinner commenced under the stars in the river boma. Starters and dessert are already prepared. There are always a few options. The main course is also buffet. The lodge has some very caring staff members. Cledy, Mishack, Donald, Goodness, Tina and so many others made my stay very enjoyable. They are very attentive, courteous and professional. The lodge has other attractions. There is a spa, a few swimming pools (in fact one of them is on the deck overlooking the river.) There is also a sitting room, a curio shop, a tennis and mini-golf course and a gym. The lodge also implemented Covid-19 measures. Our temperature were taken everyday and everyone wore a mask. Social distancing was also kept. I really hope my review helped you in any way. Like the Terminator said, "I'll be back!" Read less
Image of the Tripadvisor rating Great Location

Sep 1, 2020 johnN7556ZA Sandton, South Africa

The resort is located a few hundred metres from the Kruger Gate which is convenient for entering the Kruger Gate. We had a number of sightings close to the gate. We stayed in a chalet which was well equipped. The lodge has good facilities and is well kept. There were some issues on checking in but the manager was excellent in the way it got… Read more
The resort is located a few hundred metres from the Kruger Gate which is convenient for entering the Kruger Gate. We had a number of sightings close to the gate. We stayed in a chalet which was well equipped. The lodge has good facilities and is well kept. There were some issues on checking in but the manager was excellent in the way it got sorted out. There are staff shortages due to the lock-down but they are trying their best. Definitely recommend a stay at the resort. Read less
Image of the Tripadvisor rating Fantastic stay and bush experience

Aug 31, 2020 goodlife2015 Johannesburg, South Africa

I was privileged to stay at Protea Hotel by Marriott Kruger gate this weekend. The newly refurbished hotel is fantastic. The upgraded and new rooms are spacious, modern and beautiful decorated. Francois, Relax and the team are doing a fantastic job. The service was great and the dining experiencing was also great and all Covid protocol was adhered… Read more
I was privileged to stay at Protea Hotel by Marriott Kruger gate this weekend. The newly refurbished hotel is fantastic. The upgraded and new rooms are spacious, modern and beautiful decorated. Francois, Relax and the team are doing a fantastic job. The service was great and the dining experiencing was also great and all Covid protocol was adhered to which made a guest feel very safe. This hotel has prime location and the new pool and viewing deck make a great place to view the animals and birdlife. Read less
Image of the Tripadvisor rating Remote African setting

Aug 30, 2020 Ebvally Sandton, South Africa

Hotel offers a real African ambience and is in a remote location far from civilization. It is right next to an entrance to Kruger National Park. When on viewing deck or infinity pool you often see wildlife (or occasionally elephants). Unfortunately I had a very bad experience and even thou the hotel is more likely to be a destination hotel for… Read more
Hotel offers a real African ambience and is in a remote location far from civilization. It is right next to an entrance to Kruger National Park. When on viewing deck or infinity pool you often see wildlife (or occasionally elephants). Unfortunately I had a very bad experience and even thou the hotel is more likely to be a destination hotel for foreigners the level of service and quality is very poor. I booked through my Marriot Bonvoy membership and was disappointed with certain levels of service that is not on accordance with Marriot Bonvoy. Being the first weekend after COVID Restrictions one would have expected the hotel to be excited and grateful towards their visitors for supporting them, instead we experienced several customer service non-performances. Hygiene levels poor, Covid related protocol not enforced. Food quality a real disappointment and poor reflection on SA’s natural produce. Being Muslim we experienced a serious misinformation regarding halaal (kosher) food which resulted in us traveling over 30kms everyday to buy food even thou we paid for breakfast and dinner. What was more disappointing is that the manager did nothing to assist in making our stay comfortable after such a distraught issue. He made no attempt to arrange the Halaal food that we paid for. I also asked him to come see me when he was on duty so I could educate him regarding the matter as the hotel was misinformed on the matter and was sharing false information to Muslims. During and after the stay he NEVER contacted me. Instead he gave a poor discount which couldn’t even compensate for the half the fuel we had to use to travel to purchase our food let alone the food itself. I found the hotel managers behavior to be of concern and benighted. Service levels in general were very poor. We waited 30mins to check in. Had to wait quite some time for a porter. Always had to wait a long time for assistance or other. Even thou we paid extra for amenities and toiletries we had to continuously ask for it. All of this after hotels were closed for months. We expected much better services but seems this hotel management has a no concern attitude. Often the front desk had only 1 staff member doing several tasks. (Answering calls, checking guests in, concierge serving). Kids play areas were very poorly maintained and were full of dirt and wildlife droppings. I hope the hotel improves as to express the potential SA has to offer. Most Bonvoy members come from abroad and it would be a bitter taste to portray such a poor outlook of what SA has to offer. I would not return to the hotel in a hurry. Read less