Protea Hotel by Marriott, Kruger Gate

Kruger and surrounds, South Africa

The hotel

The Protea Hotel by Marriott, Kruger Gate rests in one of the most enviable locations overlooking the Kruger National Park just outside Paul Kruger Gate. Wooden boardwalks and luscious gardens run throughout the hotel's grounds with the bar offering excellent views on a raised deck overlooking the Sabie River. The hotel is an affordable choice for those looking to self-drive in the Kruger National Park or who wish to relax in a hotel atmosphere and add professional game-drives as they please.

Amenities

  • Bar
  • Safari
  • Tennis
  • Restaurant

Where is it

An amazing location next to the Paul Kruger Gate and overlooking the Kruger Park. Transfer time from Skukuza Airport: 15 minutes.

Hotel information

96 rooms on 2 floors in 3 buildings. All with air-conditioning, TV, safe, tea/coffee maker and mini-bar*. Superior Rooms with twin or double beds, sleeping maximum 2 adults and 1 child.

Half Board includes: includes breakfast and dinner.

Superior Family Rooms are larger, offering ample space for families, sleeping maximum 4 adults or 2 adults and 2 children.

Open-air Lapa restaurant (International), Kudyela (breakfast and lunch). Pool/deck bar overlooking the Sabie River. Several hides for close-up viewing. Swimming pool. Dee's African Spa*. Mini-golf*, tennis court, volleyball, table tennis and children's playground. Game drives in the Kruger National park can be booked locally giving you the opportunity to search for the 'Big Five'*. Avis car hire available at Skukuza Airport and complimentary parking is available at the hotel.

* Denotes local charge.

Please note: Virgin Holidays guests also receive complimentary environmental patrol, bottle of water for self drive activities, free binocular rental (deposit required) and local area/sightings map. Park fee of R 204 per person must be paid locally.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (470)
  • Very good (394)
  • Average (128)
  • Poor (37)
  • Terrible (19)
Image of the Tripadvisor rating Booked 2 rooms on Hotels.com, couldn't find my reservation

Aug 19, 2019 karthigap2016 Johannesburg, South Africa

We travel often, as a family, in my experience when you check in experience starts on shaky ground, it sets the tone for the rest of the trip...we have stayed at this hotel for the past several years when traveling our kids. At arrival upon check in the front desk staff member could not find my booking of 2 rooms eventhough I booked both rooms at… Read more
We travel often, as a family, in my experience when you check in experience starts on shaky ground, it sets the tone for the rest of the trip...we have stayed at this hotel for the past several years when traveling our kids. At arrival upon check in the front desk staff member could not find my booking of 2 rooms eventhough I booked both rooms at the same time with the same credit card under my name. After I produced the proof of the booking the 'other room' was found. However the rooms were not together which annoyed me as I assume that when I book 2 rooms the rooms are together. We waited for approximately 1.5hrs for the second room and eventually were shown to our separate rooms. I was told the rooms were next to each other but this was not the case. So I was annoyed with the poor service from the outset. I agree with previous guest reviews, training seems to be an issue which results in inconsistent service delivery. The staff at dinner don't know what wines are in stock, so keep coming back to you after you order to tell you 'not in stock' please order something else. It was disappointing how many wines were not in stock. Enoch at the restaurant was superb, great service, attentive and friendly. Dinner was average, felt like food for the masses, quality was inconsistent. Staff were friendly. Great breakfast selection, great staff at breakfast. Service at the bar is very average, barman is generally behind the bar out of sight and you have to call for him. Service is very slow. Rooms are average, clean and big rooms. Construction was a real problem, dusty and noisy. Very unprofessional that we were not informed of construction, no apologies at check in for inconvenience. Overall very average stay, I think we will be looking for another hotel on our next visit. Read less
Image of the Tripadvisor rating Good basis for safari

Aug 7, 2019 antonia245 Piscataway, New Jersey

The hotel was comfortable, the staff was exceptionally professional and friendly, and the food at breakfast and dinner tasty and varied. Good place to stay for 1/2 day safaris into the park, either organized by Kruger or private tours. The monkeys are naughty but can view elephants from the bar.
Image of the Tripadvisor rating Total Shambles - building site with no running water!!!

Aug 7, 2019 katewalder91 Portlethen, United Kingdom

From the moment we arrived at this hotel we were disappointed by absolutely every aspect. First of all, the ENTIRE hotel is a building site at the moment, and not just a little bit of decorating, full blown major building work. Throughout the day it was incredibly noisy with machinery so it was impossible to enjoy the tranquil setting which the… Read more
From the moment we arrived at this hotel we were disappointed by absolutely every aspect. First of all, the ENTIRE hotel is a building site at the moment, and not just a little bit of decorating, full blown major building work. Throughout the day it was incredibly noisy with machinery so it was impossible to enjoy the tranquil setting which the hotel sits within. The pool is closed and several other facilities were affected by the building work. We were not made aware that these renovations would be happening during our stay. When we arrived there was no running water which meant we couldn’t shower after a 5 hour drive which was miserable enough but then there was no flushing toilets or water in the taps. This might explain why one of us was very sick all night after our first day at the hotel. They clearly wouldn’t have had water in the kitchen for cleaning or any other sanitary purpose. The staff were absolutely useless in helping us with the water situation (we eventually found out it was due to the building work.) They kept saying they would help but no one came and the “manager” was conveniently never available. One of the staff members even said to us that he was shocked by the building work and the noise. The rooms were nice and were clean. Dinner was atmospheric but very average. We checked out of this hotel after one miserable night of our planned 3 night stay and we are honestly shocked it is allowed to remain open during these major renovation works (and still charging full price!!!) I strongly recommend that you do not stay in the hotel until you can be assured that all building work is complete and the hotel meets health and safety requirements!! After the work, this hotel has amazing potential to be a secluded wilderness getaway but until the service improves I would certainly not return. (Pictures attached are of the hotel reception, pool area and the water works going on outside our room.) Read less
Image of the Tripadvisor rating wonderful

Aug 6, 2019 jordromani Kavala, Greece

wonderful place to stay the rooms are pretty big and very nice including all the amenities the service is perfect and the food just great the location is very good very close to the park and safe also
Image of the Tripadvisor rating good overall visit with a good restaurant

Aug 5, 2019 tigercruiser columbia, SC

Overall a decent hotel in an extraordinary location. The nightly buffet in the restaurant is reasonably priced and has a lot of very good options. I'm a platinum Marriott member and admittedly biased towards Marriott properties, and I will acknowledge that the renovations were distracting and some improvements could certainly be made. But given… Read more
Overall a decent hotel in an extraordinary location. The nightly buffet in the restaurant is reasonably priced and has a lot of very good options. I'm a platinum Marriott member and admittedly biased towards Marriott properties, and I will acknowledge that the renovations were distracting and some improvements could certainly be made. But given the location, the hotel is hard to beat and I would certainly stay here again Read less